4,574 Tour Guide jobs in Canada

Job Description

A city is more than a place in space. A city is a story. A story constructed of millions of smaller stories, unique, connected, and all meaningful in their own way. Toronto is also a city that is made up of YOUR story. It’s a place you passionately love. It’s a place that you want visitors to love as well. At Toronto Bicycle Tours we are the friendly guides to those exploring Toronto. Whether they are first time visitors, returning guests, or even long-time residents, we seek to connect our customers to the city, and to each other.  Our love of meaningful experiences links us together, and encourages our guests to lose themselves in the story of Toronto, and in doing so, add their own unique experiences to the life of this great city. A Dream Job for a Toronto loving Storyteller: As one of our Bicycle Tour Guides for the 2019 tour season, you will be an ambassador for the city.  Often as the first point of real contact for new visitors from around the world, you will connect to people of all ages, in a way that is thoughtful and fun. You know how to tell stories with more than just flash and energy – you’re genuinely interested in people, and your stories create a connection, and encourage your guests to weave their own stories with yours. You will be directly responsible for the safety and enjoyment of your customers, so knowledge of safe riding practices and experience riding in Toronto is essential.  You’ll lead our award winning rides, on and off the beaten path, from the most popular landmarks and tourist spots to Toronto’s hidden neighbourhoods, parks, and locales. Our guides come from a variety of backgrounds, but they all live in (and love) Toronto, enjoy the outdoors, and are comfortable leading and entertaining groups. Maybe you’re a grad student who loves to talk about urban affairs, an actor who relishes the opportunity to tell a great story, a hospitality worker who loves taking care of customers, or just an avid cyclist who believes that the best way to get to know a city is on two wheels. In a set schedule, about 30% of your time will be spent in our office coordinating and supporting our tours. As a Guest Services Agent, you will be the first point of contact for people from around the world who are looking for the best way to spend their time while in Toronto. You will field their questions about our tours and rentals, make recommendations, help them with bookings and administer our bike rentals.  You will also provide support to our tour operations, helping to ensure that everything goes smoothly and that our guests have a fantastic experience. Either way, if you are driven by your love of your city, and your desire to show others why Toronto is great, then we want to talk to you! Or if you know someone who’d consider this their dream job – do them a favor and pass it along! What we’re looking for: On a practical level, we need caring, personable, and responsible guides who have: -> An ability to lead, organize, and engage groups of people of all ages and diverse backgrounds -> Experience riding a bicycle in an urban environment, and live in Toronto today -> Interest in history and current affairs, and in getting to know people from all over the world -> An ability to work in a dynamic team environment -> Experience working with the public, in sales or customer service is an asset -> Great phone & email manner.  Familiarity with web applications, email & instant messaging and social media. -> Office or Administrative Experience is an asset -> Speaking languages other than English would be an asset (particularly French, Spanish, German, Russian, Mandarin & Cantonese).   Working @ Toronto Bicycle Tours: Our Tour Guides get to work outside, meet interesting people from all over the world, and have a ball exploring our great city. The position is May – early October (full-time), with training (part-time) in April. This is a full-time contract (~35 hrs/week) with 70% of time spent leading tours, and 30% in the office. All work is done in a set schedule with the possibility of mornings and/or afternoons and/or evenings.  Pay is a competitive hourly wage with tips (you’ll see how much after the application). How to Apply: Our online application will give you the option to apply to this role as a complete candidate – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. You can get a copy of your assessment when you’re done by logging back into the application tool. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Need Help” button in the application.

Job Description

A city is more than a place in space. A city is a story. A story constructed of millions of smaller stories, unique, connected, and all meaningful in their own way.  Toronto is also a city that is made up of YOUR story. It’s a place you passionately love. It’s a place that you want visitors to love as well.  At Toronto Bicycle Tours we are the friendly guides to those exploring Toronto. Whether they are first time visitors, returning guests, or even long-time residents, we seek to connect our customers to the city, and to each other.  Our love of meaningful experiences links us together, and encourages our guests to lose themselves in the story of Toronto, and in doing so, add their own unique experiences to the life of this great city.  A Dream Job for Outdoor Loving Storytellers  As one of our Bicycle Tour Guides for the tour season, you will be an ambassador for the city.  Often as the first point of real contact for new visitors from around the world, you will connect to people of all ages, in a way that is thoughtful and fun.  You know how to tell stories with more than just flash and energy – you’re genuinely interested in people, and your stories create a connection, and encourage your guests to weave their own stories with yours.  You will be directly responsible for the safety and enjoyment of your customers, so knowledge of safe riding practices and lots of experience riding in Toronto is essential.  You’ll lead our award winning rides, on and off the beaten path, from the most popular landmarks and tourist spots to Toronto's hidden neighbourhoods, parks, and locales.  Our guides come from a variety of backgrounds, but they all love the outdoors, live in (and love) Toronto, and are comfortable leading and entertaining groups. Maybe you’re a grad student who loves to talk about urban affairs, an actor who relishes the opportunity to tell a great story, a hospitality worker who loves taking care of customers, or just an avid cyclist who believes that the best way to get to know a city is on two wheels.   Either way, if you are driven by your love of your city, and your desire to show others why Toronto is great, then we want to talk to you! Or if you know someone who’d consider this their dream job – do them a favor and pass it along!  What we’re looking for  On a practical level, we need caring, personable, and responsible guides who have:  * Experience riding a bicycle in an urban environment, and live in Toronto today * An ability to lead, organize, and entertain groups of people of all ages and diverse backgrounds * Interest in history and current affairs, and in getting to know people from all over the world * Experience working with the public, in sales or customer service, or in speaking languages other than English would be an asset * Available to work weekdays (mornings, afternoons, evenings), and weekends/holidays as required  Working @ Toronto Bicycle Tours Our Tour Guides get to work outside, meet interesting people from all over the world, and have a ball exploring our great city. Our peak season is May – early October, with training beginning in April. All work is part-time (fixed days/shifts) with the possibility of mornings and/or afternoons and/or evenings.  We realize people have other jobs and commitments and try to accommodate requested schedules for our guides. Pay is a competitive hourly wage with tips (you’ll see how much after the application).   How to Apply  Please include in your application, a short paragraph describing why you would be a great ambassador for Toronto. Our online application will give you the option to apply to this role as a complete candidate – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. You can get a copy of your assessment when you’re done by logging back into the application tool.  We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Need Help” button in the application.  We will review applications as they are received and look forward to hearing from you.

English

Work must be completed at the physical location. There is no option to work remotely.

Job Description

JOB DESCRIPTION

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!

The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.

• Flexible schedules
• Very competitive earnings
• Staff pizzas
• Career growth opportunities

Domino's is an equal opportunity employer.

• Previous Domino's experience, or experience making pizzas is beneficial
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
• Focus on cleanliness and personal hygiene
• Must speak English
• Must have SIN and be legally permitted to work in Canada
• Must be able to work at least two of Friday, Saturday and Sunday shifts
• Food handling certification is preferred

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative at Collegiate Charter School. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong attention to detail. In this role, you will be responsible for providing exceptional customer service to students, parents, and staff members.

• Respond to inquiries and provide information to students, parents, and staff via phone, email, and in person
• Assist with enrollment, registration, and scheduling processes
• Resolve customer complaints and issues in a timely and professional manner
• Maintain accurate records of all customer interactions
• Collaborate with other departments to ensure a seamless customer experience

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

If you are passionate about providing exceptional customer service and making a positive impact in the lives of students, we encourage you to apply for the Customer Service Representative position at Collegiate Charter School.

Branded Inc is seeking a remote position for customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts.

The most effective customer service representatives are truly happy to assist clients. They communicate with passion, patience, and empathy. They enjoy conversing and appreciate the benefits of effective communication.

Responsibilities

• Organize a number of incoming calls.
• Contribute to the company's success in the top customer service categories, such as communication, listening, problem-solving, and politeness.
• Respond to incoming calls while delivering great customer service by meeting and going above and beyond what the client expects.
• Answer all incoming calls and provide excellent customer service by exceeding the client's expectations.
• To produce sales leads.
• Find out what clients want and analyze it to satisfy them.
• Create long-lasting connections and trust with your customers by being honest and communicative with them.

• Use the proper techniques and instruments to provide information that is true, accurate, and comprehensive.

Requirements

• High school diploma
• Experience providing customer support or working as a client service representative
• A history of exceeding quotas
• Exceptional phone contact management abilities and active listening
• Knowledge of CRM systems and procedures
• Customer-centeredness and the capacity to adjust to and react to various characters
• Excellent presentation and communication abilities
• The capacity to multitask, prioritizes, and efficiently manage time

Location: Remote

Rumipamba is seeking a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service to our clients while representing the company in a professional manner.

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and efficient manner
• Maintain a high level of product knowledge to assist customers with their inquiries
• Process orders, returns, and exchanges accurately
• Collaborate with other departments to ensure customer satisfaction

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Ability to multitask and prioritize in a fast-paced environment
• Previous customer service experience preferred
• Proficiency in Microsoft Office and CRM software

• Excellent interpersonal skills
• Attention to detail
• Ability to remain calm under pressure
• Team player

• Minimum of 1 year of customer service experience
• Experience in a call center environment is a plusTracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered. Compiles, sorts and verifies data for accuracy. Contacts responsible parties or clients from other organization to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording, proper data analysis of sales records and recording pay slips into accounting database

Job Title: Customer Service Help Desk Representative

Location: Remote

Job Type: Full-Time / Part-Time

We are dedicated to providing exceptional service and support to our customers. We believe that every interaction is an opportunity to deliver outstanding value and create positive experiences. Our help desk team plays a crucial role in ensuring customer satisfaction, and we are looking for a passionate and skilled individual to join our growing team.

We are seeking a dynamic Customer Service Help Desk Representative to join our team. In this role, you’ll be the first point of contact for customers seeking technical assistance or support. You will assist with troubleshooting issues, answer inquiries, and provide guidance on our products and services, ensuring a seamless customer experience.

If you love solving problems, helping people, and working in a collaborative environment, this role is for you!

• Provide Technical Support: Respond to customer inquiries via phone, email, or chat, offering assistance with technical issues, account inquiries, and product troubleshooting.
• Problem-Solving: Analyze customer issues, investigate root causes, and offer solutions in a timely and efficient manner.
• Documentation & Reporting: Log and track customer interactions, document troubleshooting steps, and escalate unresolved issues to appropriate teams.
• Customer Education: Help customers understand and navigate our products/services by providing clear instructions and guidance.
• Collaboration: Work closely with cross-functional teams (engineering, sales, etc.) to resolve complex issues and enhance the customer experience.
• Maintain Knowledge Base: Stay up to date on product features, updates, and internal processes to provide accurate and current information to customers.

• Strong Communication Skills: Excellent written and verbal communication, with the ability to explain technical concepts clearly and concisely.
• Customer-Centric Mindset: Genuine passion for helping others, with a focus on providing top-tier customer service.
• Technical Aptitude: Basic troubleshooting and problem-solving skills, with the ability to learn new software/tools quickly. Experience with help desk software (e.g., Zendesk, Freshdesk) is a plus.
• Patience & Empathy: Ability to handle challenging customer interactions with professionalism and composure.
• Team Player: Willingness to collaborate and contribute to a positive team environment.
• Experience: Previous customer service or help desk experience is preferred, but not required. We are happy to train motivated candidates.

• Competitive Pay & Benefits: We offer a competitive salary along with [health benefits, retirement plans, paid time off, etc.].
• Flexible Work Options: [Remote, hybrid, or on-site opportunities].
• Growth Opportunities: At [Company Name], we are committed to supporting your career growth with professional development resources and internal promotion opportunities.
• Positive Work Culture: Join a team that values collaboration, creativity, and a healthy work-life balance.

We are seeking a reliable and friendly Remote Customer Service Agent to join our team. In this role, you will be the first point of contact for customers, helping resolve issues, answering questions, and ensuring a positive experience. This is a fully remote position, allowing you to work from the comfort of your home.

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner
• Resolve customer concerns efficiently and accurately
• Provide product/service information and assist with troubleshooting
• Maintain detailed records of customer interactions
• Follow company procedures and policies for handling customer issues
• Escalate complex issues to the appropriate departments when necessary
• Ensure high levels of customer satisfaction and professionalism

• High school diploma or equivalent (some roles may prefer college coursework or degree)
• Previous customer service experience is a plus
• Strong communication and problem-solving skills
• Comfortable using computers and various software platforms
• Ability to work independently and stay organized in a remote setting
• Reliable internet connection and a quiet workspace

• Flexible work hours
• Paid training
• Competitive hourly pay or salary
• Opportunities for growth and advancement
• Supportive team environment
• Work-from-home equipment (varies by company)