37 Tour Operator jobs in Canada
Travel Consultant
Posted today
Job Viewed
Job Description
We are currently recruiting for one of our Laval & Blainville travel centers.
Joining our team means:
Support (help) at all times, 7/7
Commission work; % very competitive commission (Self-employed worker)
The opportunity to work from the office or from the comfort of your home (Hybrid-Teleworking)
Corporate events Self-employed at your own pace, without pressure you make your schedule
Complete training Familiarization trip Pleasant environment with passionate people Insurance:
we pay your errors and omissions insurance.
Your own website.
Photo gallery of events, product launches from wholesalers and hoteliers.
Comprehensive search engines.
Access to all of our suppliers’ tools We give you a potential customer base.
What you will accomplish with us:
Carry out an analysis of customer needs and provide them with precise and useful information;
Make reservations and purchases (packages, cruises, tours, hotels, automobiles and travel insurance).
Main tasks Welcome customers, open a file for them and establish their consumer profile Provide information on destination locations,
Advise clients on travel choices, packages, products and services offered Plan routes for individuals and groups
Confirm reservations, issue tickets and collect payments Perform related administrative tasks such as completing insurance reports and forms, completing and submitting documents, and following up on files
Soliciting potential clients
Promote packages and other services offered by the agency
Participate in the selection of travel products or services adapted to customer needs.
Requirement:
Experience in sales and solicitation (important)
Customer service Bilingual Mandatory
Autonomous
Accreditation of the OPC
If you like to travel in all inclusive or Cruises Have a job and are looking to earn extra income (commission) Would like the opportunity to set your own schedule Embark with us for complete training from Expedia Cruises of Laval E. & Blainville
Travel Consultant
Posted today
Job Viewed
Job Description
Our mission is to help people realize their dreams of adventure and travel.
We are currently recruiting for one of our Laval & Blainville travel centers.
Joining our team means:
Support (help) at all times, 7/7
Commission work; % very competitive commission (Self-employed worker)
The opportunity to work from the office or from the comfort of your home (Hybrid-Teleworking)
Corporate events Self-employed at your own pace, without pressure you make your schedule
Complete training Familiarization trip Pleasant environment with passionate people Insurance:
we pay your errors and omissions insurance.
Your own website.
Photo gallery of events, product launches from wholesalers and hoteliers.
Comprehensive search engines.
Access to all of our suppliers’ tools We give you a potential customer base.
What you will accomplish with us:
Carry out an analysis of customer needs and provide them with precise and useful information;
Make reservations and purchases (packages, cruises, tours, hotels, automobiles and travel insurance).
Main tasks Welcome customers, open a file for them and establish their consumer profile Provide information on destination locations,
Advise clients on travel choices, packages, products and services offered Plan routes for individuals and groups
Confirm reservations, issue tickets and collect payments Perform related administrative tasks such as completing insurance reports and forms, completing and submitting documents, and following up on files
Soliciting potential clients
Promote packages and other services offered by the agency
Participate in the selection of travel products or services adapted to customer needs.
Requirement:
Experience in sales and solicitation (important)
Customer service Bilingual Mandatory
Autonomous
Accreditation of the OPC
If you like to travel in all inclusive or Cruises Have a job and are looking to earn extra income (commission) Would like the opportunity to set your own schedule Embark with us for complete training from Expedia Cruises of Laval E. & Blainville
Travel Consultant
Posted 8 days ago
Job Viewed
Job Description
We are currently recruiting for one of our Laval & Blainville travel centers.
Joining our team means:
Support (help) at all times, 7/7
Commission work; % very competitive commission (Self-employed worker)
The opportunity to work from the office or from the comfort of your home (Hybrid-Teleworking)
Corporate events Self-employed at your own pace, without pressure you make your schedule
Complete training Familiarization trip Pleasant environment with passionate people Insurance:
we pay your errors and omissions insurance.
Your own website.
Photo gallery of events, product launches from wholesalers and hoteliers.
Comprehensive search engines.
Access to all of our suppliers’ tools We give you a potential customer base.
What you will accomplish with us:
Carry out an analysis of customer needs and provide them with precise and useful information;
Make reservations and purchases (packages, cruises, tours, hotels, automobiles and travel insurance).
Main tasks Welcome customers, open a file for them and establish their consumer profile Provide information on destination locations,
Advise clients on travel choices, packages, products and services offered Plan routes for individuals and groups
Confirm reservations, issue tickets and collect payments Perform related administrative tasks such as completing insurance reports and forms, completing and submitting documents, and following up on files
Soliciting potential clients
Promote packages and other services offered by the agency
Participate in the selection of travel products or services adapted to customer needs.
Requirement:
Experience in sales and solicitation (important)
Customer service Bilingual Mandatory
Autonomous
Accreditation of the OPC
If you like to travel in all inclusive or Cruises Have a job and are looking to earn extra income (commission) Would like the opportunity to set your own schedule Embark with us for complete training from Expedia Cruises of Laval E. & Blainville
Travel Consultant
Posted 8 days ago
Job Viewed
Job Description
We are currently recruiting for one of our Laval & Blainville travel centers.
Joining our team means:
Support (help) at all times, 7/7
Commission work; % very competitive commission (Self-employed worker)
The opportunity to work from the office or from the comfort of your home (Hybrid-Teleworking)
Corporate events Self-employed at your own pace, without pressure you make your schedule
Complete training Familiarization trip Pleasant environment with passionate people Insurance:
we pay your errors and omissions insurance.
Your own website.
Photo gallery of events, product launches from wholesalers and hoteliers.
Comprehensive search engines.
Access to all of our suppliers’ tools We give you a potential customer base.
What you will accomplish with us:
Carry out an analysis of customer needs and provide them with precise and useful information;
Make reservations and purchases (packages, cruises, tours, hotels, automobiles and travel insurance).
Main tasks Welcome customers, open a file for them and establish their consumer profile Provide information on destination locations,
Advise clients on travel choices, packages, products and services offered Plan routes for individuals and groups
Confirm reservations, issue tickets and collect payments Perform related administrative tasks such as completing insurance reports and forms, completing and submitting documents, and following up on files
Soliciting potential clients
Promote packages and other services offered by the agency
Participate in the selection of travel products or services adapted to customer needs.
Requirement:
Experience in sales and solicitation (important)
Customer service Bilingual Mandatory
Autonomous
Accreditation of the OPC
If you like to travel in all inclusive or Cruises Have a job and are looking to earn extra income (commission) Would like the opportunity to set your own schedule Embark with us for complete training from Expedia Cruises of Laval E. & Blainville
Bilingual Travel Consultant
Posted today
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Travel C onsultant , you'll join our highly skilled remote team, providing outstanding service to our corporate business clients.
What You'll Do
Advise and arrange travel for corporate business customers
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use Global Distribution System - Sabre
Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Bilingual English - French
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise - Sabre
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
Salesforce experience is a plus
Account hours varies: Monday - Friday 8am - 6pm EST or 8pm EST
Location
CanadaThe Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Corporate Travel Consultant
Posted 5 days ago
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients.
Hours of Operations: Monday - Friday 8am-9pm Eastern Time
We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT!
We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
What You'll Do on a Typical Day
Advise and arrange travel for corporate business customers
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book approximately 70% domestic and 30% international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use Global Distribution System (GDS): Sabre
Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone and email service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Passion for excellence in client service, including proactive anticipation of needs
5 Years of Corporate Travel Experience
Native GDS expertise: Sabre
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
Please be aware that you must be in role for 1 Year before applying for an internal position.
Note: Upon applying, your leader will be informed of your position interest. Please, have a career pathing conversation with your leader before pursuing internal roles.
If applying for a role in a different entity from the one you're currently employed by, please understand the potential difference in your benefits should be successful.
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
Location
United StatesThe US national hourly wage range for this position is from $17.00 to $29.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Experienced Travel Consultant

Posted 6 days ago
Job Viewed
Job Description
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
**What You'll Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Must have GDS (Global Distribution System) experience in Sabre
+ Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
+ Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
+ Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Previous 5 years of experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise in **Sabre**
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently
+ Teamwork and openness to feedback
**Our Traveler Care unit is a 24/7 operation. We are looking to fill positions that are evening, overnight, weekend and holiday shifts only.**
**Location**
United States
The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
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Travel Consultant - Experienced

Posted 6 days ago
Job Viewed
Job Description
As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use Global Distribution Systems (GDS) - Sabre
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
?We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ 3+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel.
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise - Sabre
+ Geographical knowledge
+ Excellent Customer service skills in a travel environment
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
**Please be flexible and prepared to work a shift any time between 8 AM to 8 or 9 PM EST time Monday to Friday.**
**Location**
United States
The US national hourly wage range for this position is from $17.00 to $29.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Bilingual Travel Consultant

Posted 6 days ago
Job Viewed
Job Description
As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Galileo, Apollo and Travelport. Training may be provided
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
?We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Apollo and Galileo)
+ Bilingual French/English required
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
?Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
**Location**
Canada
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Corporate Travel Consultant

Posted 6 days ago
Job Viewed
Job Description
As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients.
**Hours of Operations: Monday - Friday 8am-9pm Eastern Time**
We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT!
We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
**What You'll Do on a Typical Day**
+ Advise and arrange travel for corporate business customers
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book approximately 70% domestic and 30% international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use Global Distribution System (GDS): Sabre
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone and email service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ 5 Years of Corporate Travel Experience
+ Native GDS expertise: Sabre
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
Please be aware that you must be in role for 1 Year before applying for an internal position.
Note: Upon applying, your leader will be informed of your position interest. Please, have a career pathing conversation with your leader before pursuing internal roles.
If applying for a role in a different entity from the one you're currently employed by, please understand the potential difference in your benefits should be successful.
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
**Location**
United States
The US national hourly wage range for this position is from $17.00 to $29.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (