3 Wedding Planner jobs in Canada

Job Description

Salary:

ABOUT EVENTCONNECT

At EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.

EventConnect's head office is located in downtown London, Ontario Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation, professionalism, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

• Competitive salary and benefits

• A casual but energetic work environment made for todays workers

• Performance-driven culture

• Growth opportunities

• IT equipment provided

• A culture of teamwork, celebrations of success, social gatherings and goal-oriented work
  
  

ABOUT THE ROLE

At EventConnect our clients are the focus of our team every day. As an Account Coordinator, you will contribute to the day-to-day tasks and workflows alongside the Operations and Account Management teams within a book of business to understand the needs of our partners and athletes and ensure client happiness.

In your role, you will work with an internal team to provide a high and consistent level of service to assist with maximizing partner revenue, team connectivity and functions pertaining to events.

RESPONSIBILITIES

• Develop strong partner and team relationships by staying in constant communication to ensure day-to-day needs are met
• Work with the Account Management team to provide high-quality support while meeting service response time goals and maintaining a high level of customer service
• Assist teams with blocking and maintaining group room blocks to maximize event growth (outbound communication, block drop, large groups/clubs, etc.)
• Monitor registration connectivity as it pertains to opportunity and risk
• Grow a comprehensive understanding of the hotel industry and how our internal procurement team operates
• Assist in building partner training resources for CRM Systems, Knowledge Base, Ada etc.
• Perform administrative tasks such as preparing partner strategy documents, reports and CRM management
• Assist with identifying account growth opportunities and strategic plans to maximize partner revenue
• Contribute to maintaining and building best practices/ training material
• Assist partners and teams with questions about the overall platform by telephone, email & live chat

QUALIFICATIONS

• Must be located in Canada
• University or College degree
• Prior experience in a Customer Service, Sales or Technical Support role
• Knowledge of the youth & amateur sports industry
• General knowledge of the hotel industry, brand standards & hotel contracts
• Friendly, professional and confident nature both on the phone and through email communications
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
• Ability to work independently as well as a team player
• Ability to multitask and be agile in a fast-paced environment
• Accepts and welcomes new challenges
• Attention to detail is crucial
• Strong problem-solving skills and ability to collaborate with others
• CRM experience is preferred (Zendesk, Hubspot, Etc.)
• Comfortable working with proprietary software
  

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.

We thank all candidates who apply, Only those selected for screening and an interview will be contacted.

COMPANY OVERVIEW:

The Globe and Mail is a national icon and one of Canada's most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling.

We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees' growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.

No matter your position at The Globe, you'll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.

POSITION OVERVIEW:

The Event Planning Specialist is responsible for the execution of The Globe and Mail's live, hybrid and virtual events. This position reports to the Director, Globe Events and is well supported by the wider Globe Events team, a variety of trusted vendors, and The Globe and Mail Centre event staff.

The successful candidate will work collaboratively with event programmers, event marketers, the sponsorship sales team, event vendors, Globe journalists and a wide range of thought-leaders to deliver exceptional event experiences. Trusted to lead on selected virtual and/or live events, they will be responsible for everything from pre-planning and vendor selection to staging, execution, and post-event reporting.

The ideal candidate thrives in a fast-paced, entrepreneurial environment and loves being the go-to person with all the answers. They have previous event planning experience – live and virtual – excellent communication skills, a solutions-focused attitude, and is comfortable working under pressure with short deadlines and unexpected requests. They have experience working with senior business leaders, have excellent relationship building skills and are comfortable in client-facing meetings.

KEY RESPONSIBILITIES:

• Proactively manage all aspects of the event execution including, but not limited to, pre-event planning, vendor sourcing and management, speaker and sponsor management, workback schedules and run-of-show documents, live event execution and post-event reporting.
• Conduct pre-event tech checks for virtual event speakers, manage audience needs, and problem-solve when necessary.
• Contribute to event ideation and/or sponsor RFPs as needed by the event sales leads and programmers.
• Manage event P&L, keeping an eye on margin.
• Collaborate with event programmers, event marketers and event sales on weekly calls to help meet deadlines and revenue targets.
• Provide creative solutions to meet client needs and as needed for complex events.
• Occasionally support other Globe and Mail Events, when required.

QUALIFICATIONS:

• Bachelor’s degree in event management, marketing communications or sponsorship marketing.
• 5+ years work experience in event management.
• Experience with conferences and trade shows is an asset.
• Extreme comfort with content management systems and/or event platforms (ex. Eventbrite, Splash, Stripe, Squarespace, Zoom, Webex etc)
• Broad knowledge of event management in both virtual, live and hybrid events (including planning, logistics, staging, AV, etc.)
• Advanced written and verbal communication skills.
• Excellent time management and decision-making skills.
• Strong Interpersonal skills.
• Keen attention to detail and ability to problem-solve in high pressure environments.

SALARY:  Commensurate with qualifications and experience.

WHY CHOOSE THE GLOBE:
 

The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities.  The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability. 
 

As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.

WE OFFER:

• Competitive compensation to ensure we hire, retain and reward team members
• Hybrid work environment that promotes work-life balance
• Generous vacation and flexible work arrangements
• Parental leave top-up
• Competitive health and dental benefits
• Defined Benefit pension plan
• Annual wellness subsidy
• On-site chiropractor and registered massage therapist
• Employee and family assistance program
• Free digital subscription to globeandmail.com and 40% off other Globe products
• Education assistance for external training courses
  

SUPPORTING YOUR GROWTH:

• We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
• There are lateral and upward advancement opportunities for rewarding and developing careers.
• We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
• We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:   

All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval.  If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.     

THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE 

The Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.          

The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.