190,859 Jobs in Canada

Company Overview:

We are seeking a highly organized and detail-oriented Customer Service Rep to join our growing team. Their main role is to provide information about products and services, resolve customer issues, and ensure a high level of customer satisfaction. CSRs handle inquiries via phone, email, chat, or in person, and play a key role in building strong customer relationships.

Duties and Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat
• Resolve product or service problems by clarifying the customer’s complaint and determining the cause
• Process orders, forms, applications, and requests
• Handle returns, refunds, and exchanges in line with company policies
• Maintain records of customer interactions, transactions, comments, and complaints
• Escalate complex issues to appropriate departments or supervisors
• Follow up to ensure customer issues are resolved
• Provide feedback on the efficiency of the customer service process
• Stay up-to-date on products, services, and policies
• Meet personal/team performance targets and customer service goals

Qualifications

• High school diploma or equivalent (required); Associate's or Bachelor's degree (preferred for some industries)
• Previous customer service or call center experience (typically 1–2 years)
• Proficiency in using customer service software, CRM systems, and Microsoft Office
• Familiarity with company products and services is a plus
• Multilingual abilities may be required/preferred depending on the role

Key Skills

• Communication Skills: Clear, empathetic, and professional communication (verbal and written)
• Problem-Solving: Ability to assess issues and provide effective solutions quickly
• Patience and Empathy: Remaining calm under pressure and understanding customer frustrations
• Active Listening: Listening carefully to customers to identify their needs and concerns
• Technical Proficiency: Comfortable using customer service tools, chat systems, and databases
• Attention to Detail: Accurate data entry and documentation
• Time Management: Prioritizing multiple tasks efficiently
• Adaptability: Ability to handle changes in policies, processes, and customer demands
• Teamwork: Collaborating with other departments to resolve issues

Compensation and Benefits:

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off

• • Professional development opportunities

Closing Statement:

If you are enthusiastic about Customer service and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.

• Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
• Scanning through information to identify pertinent information.
• Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
• Creating accurate spreadsheets.
• Entering and updating information into relevant databases.
• Ensuring data is backed up.
• Informing relevant parties regarding errors encountered.
• Storing hard copies of data in an organized manner to optimize retrieval.
• Handling additional duties from time to time.

• High school diploma.
• 1+ years experience in a relevant field.
• Good command of English.
• Excellent knowledge of MS Office Word and Excel.
• Strong interpersonal and communication skills.
• Ability to concentrate for lengthy periods and perform accurately with adequate speed.
• Proficient touch typing skills.

We are looking to hire a data analyst to join our data team. You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases.

• Managing master data, including creation, updates, and deletion.
• Managing users and user roles.
• Provide quality assurance of imported data, working with quality assurance analysts if necessary.
• Commissioning and decommissioning of data sets.
• Processing confidential data and information according to guidelines.
• Helping develop reports and analyses.
• Managing and designing the reporting environment, including data sources, security, and metadata.
• Supporting the data warehouse in identifying and revising reporting requirements.
• Supporting initiatives for data integrity and normalization.
• Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
• Generating reports from single or multiple systems.
• Troubleshooting the reporting database environment and reports.
• Evaluating changes and updates to source production systems.
• Training end-users on new reports and dashboards.
• Providing technical expertise in data storage structures, data mining, and data cleansing.

• Bachelor’s degree from an accredited university or college in computer science.
• Work experience as a data analyst or in a related field.
• Ability to work with stakeholders to assess potential risks.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• Ability to translate business requirements into nontechnical, lay terms.
• High-level experience in methodologies and processes for managing large-scale databases.
• Demonstrated experience in handling large data sets and relational databases.
• Understanding of addressing and metadata standards.
• High-level written and verbal communication skills.

The Customer Service Coordinator acts as the central point of contact between customers and the company, ensuring that all inquiries, complaints, and service requests are handled promptly and efficiently. This role supports both customers and internal teams by coordinating communication, resolving issues, and maintaining customer satisfaction.

Key Responsibilities:
• Serve as the primary contact for customer inquiries via phone, email, or chat.
• Coordinate with internal departments (sales, logistics, technical support, etc.) to ensure timely resolution of customer issues.
• Track, manage, and update customer service requests in the system.
• Monitor customer accounts and ensure service levels are met.
• Handle escalated complaints with professionalism and efficiency.
• Provide product/service information to customers as needed.
• Assist in developing and implementing customer service policies and procedures.
• Generate reports on customer service performance, trends, and feedback.
• Support team training and provide guidance to junior staff when necessary.
• Maintain accurate customer records and documentation.

Qualifications & Skills:
• High school diploma required; Bachelor’s degree in Business, Communications, or related field preferred.
• Proven experience in customer service, coordination, or support role.
• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Proficiency in CRM systems and MS Office Suite.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills with keen attention to detail.

Work Environment:
• Office-based or remote (depending on company policy).
• Regular interaction with customers, sales teams, and support staff.
• May involve working flexible hours, including evenings or weekends, based on business needs.

The Data Entry Clerk will play a critical role in ensuring the accuracy, confidentiality, and efficiency of our patient information and medical records system. This role is ideal for someone who is highly organized, tech-savvy, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities
• Enter, update, and maintain accurate patient records in electronic databases and medical systems.
• Review data for errors or missing information, and correct discrepancies.
• Ensure all information complies with privacy laws and healthcare regulations (PHIPA, HIPAA).
• Assist the administrative team with scanning, filing, and maintaining documentation.
• Generate reports and provide administrative support to clinical staff as needed.
• Handle sensitive patient information with discretion and professionalism.
• Collaborate with other departments to ensure smooth workflow and timely record updates.

Qualifications & Skills
• High school diploma or equivalent (Post-secondary education in administration or healthcare is an asset).
• Previous experience in data entry, medical administration, or healthcare support preferred.
• Strong typing skills with high accuracy (minimum 45+ WPM).
• Proficiency in MS Office (Excel, Word, Outlook); familiarity with EMR/EHR systems is an advantage.
• Exceptional attention to detail and organizational skills.
• Ability to manage confidential information responsibly.
• Strong communication skills (verbal and written).
• Ability to work independently as well as part of a team.

Why Join Us?
• Work with a dedicated healthcare team passionate about improving patients’ quality of life.
• Opportunities for professional growth and skill development.
• Supportive and collaborative workplace culture.
• Competitive compensation and benefits package.
• Stable and reputable healthcare environment.

Our company is currently looking for an analytical professional who thrives on the chance to decipher data systems. As the data manager, you will oversee the development and use of company data systems, and guarantee that all information to and from the company runs timely and securely.

The chosen candidate will have a strong aptitude for technology, a professional demeanor, and possess excellent troubleshooting skills. To excel in this role, you should also have strong decision-making and problem-solving skills.

• Develop and implement procedures for effective data management.
• Create rules and procedures for data sharing.
• Oversee and manage staff members in the daily use of data systems.
• Guarantee adherence to legal and company regulations.
• Regularly monitor and evaluate information and data systems that could affect analytical results.
• Assess system performance and make recommendations for software, hardware, and data storage improvements.
• Manage all incoming data files.
• Continually develop data management strategies.
• Assist with recognizing and upholding digital security systems to protect delicate information.

• Bachelor’s degree in computer science, computer engineering, or related field.
• A minimum of 3+ years’ experience in data management or analysis.
• Ability to decipher and organize large amounts of data.
• An analytical mindset with superb communication and problem-solving skills.
• Ability to translate complex problems clearly and in nontechnical terms.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

We are seeking a highly motivated and customer-focused Customer Service and Support Representative to join our growing team. In this role, you will be responsible for ensuring a positive experience for our customers by providing timely and accurate support across multiple channels, including phone, email, and chat.

• Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
• Resolve product or service problems by clarifying issues, determining the cause, and providing appropriate solutions.
• Escalate complex or unresolved issues to the appropriate team or supervisor.
• Maintain detailed records of customer interactions in our CRM system.
• Provide feedback to management on recurring customer issues and potential improvements.
• Stay up-to-date with product knowledge, policies, and company updates.

• High school diploma or equivalent; associate or bachelor’s degree is a plus.
• 1+ years of experience in a customer service, support, or help desk role.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills and attention to detail.
• Comfortable using CRM tools, ticketing systems, and general office software.
• A positive attitude and ability to stay calm under pressure.

• Health, Dental & Vision Insurance
• Flexible Scheduling Options
• Remote Work Opportunities
• Paid Time Off & Holidays
• Professional Development & Training
• Opportunities for Career Advancement
• Inclusive and Supportive Team Culture.

We are looking for a detail-oriented and self-motivated Online Data Entry Clerk to join our remote team. In this role, you will be responsible for inputting, updating, and maintaining various types of data across our internal systems. You should be comfortable working independently, managing deadlines, and ensuring high accuracy in all data entries.

• Accurately enter data into spreadsheets, databases, and CRM systems
• Review data for errors and make necessary corrections
• Maintain confidentiality and data integrity at all times
• Retrieve data from various sources and organize it in a structured format
• Perform regular data backups and updates
• Communicate with internal teams to clarify data inconsistencies or obtain missing information
• Follow company guidelines and standard operating procedures for data handling.

• High school diploma or equivalent; additional computer training is a plus
• Strong typing skills (minimum 40 WPM with high accuracy)
• Excellent attention to detail
• Proficiency in Microsoft Office (Excel, Word) or Google Workspace
• Good written and verbal communication skills
• Ability to work independently and manage time effectively
• Prior experience in data entry or administrative tasks is preferred but not required.

• 100% Remote – Work from anywhere
• Flexible Hours – Choose your schedule (as long as deadlines are met)
• Weekly/Monthly Performance Bonuses
• Training Provided – No prior experience required
• Paid Time Off (for eligible full-time employees)
• Opportunity for promotion and permanent roles
• Work-Life Balance – Supportive remote culture.