173,181 Jobs in Canada

We are looking for an organized and professional virtual assistant to handle all communications with the company from a remote position. The virtual assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.

To be successful as a virtual assistant you must have a suitable internet connection and excellent verbal and written communication skills.

• Answer phone calls and respond to emails.
• Schedule meetings with clients.
• Manage travel plans for employees.
• Issue invoices to clients.
• Update the company website and social media accounts.

• A high school qualification or equivalent.
• Prior experience as an administrative assistant.
• Excellent verbal and written communication skills.
• Fully computer literate with proficiency in Microsoft Office.
• Highly organized.

Work-Life Balance & Perks:

• Flexible work hours and remote work options
• Employee Assistance Program (EAP)
• Team-building activities and off-site retreats
• Casual dress code
• Recognition and rewards programs
• Parental leave and family support policies

Closing Statement:

If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

The Tier 1 Helpdesk Technician provides first-level technical support to end users across our organization. You will assist with troubleshooting hardware, software, and network issues, and escalate unresolved problems to Tier 2 or Tier 3 support when necessary. Your role is critical in ensuring smooth daily operations and minimizing downtime across departments.

 Responsibilities:

• Serve as the initial point of contact for IT support requests via phone, email, and ticketing system.
• Provide technical support for Windows and MacOS systems, Microsoft 365, VPN connectivity, printers, and mobile devices.
• Troubleshoot issues related to desktops, laptops, network connectivity, and standard office applications.
• Guide users through basic troubleshooting steps and provide remote support using tools like TeamViewer, AnyDesk, or similar.
• Log and manage support tickets using the company's ITSM/ticketing system (e.g., Zendesk, Freshservice, or ServiceNow).
• Escalate unresolved or complex issues to Tier 2 or Tier 3 support staff.
• Document support processes and solutions in the knowledge base.
• Assist in account setups, password resets, and software installations.
• Maintain a high level of professionalism and customer service at all times.

• 1+ year of IT support experience in a Helpdesk or similar role.
• Strong understanding of Windows 10/11, Microsoft 365, and basic networking.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote environment.
• Experience with remote support tools and ticketing systems.

Job Description
We're in search of a meticulous Virtual Online Customer service representative to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities
1. Respond to customer inquiries via email, chat, or phone.
2. Resolve product or service issues promptly and professionally.
3. Guide customers through processes, troubleshooting, or usage instructions.
4. Process returns, refunds, and exchanges when necessary.
5. Maintain accurate records of interactions using CRM software.
6. Follow up with customers to ensure issue resolution and satisfaction.
7. Escalate unresolved issues to appropriate departments.
8. Meet or exceed performance metrics like response time and customer satisfaction.
9. Update knowledge of company products, policies, and procedures regularly.
10. Provide feedback to improve customer service processes and tools.

Qualifications
1. High school diploma or equivalent (Bachelor’s degree is a plus).
2. Proven experience in customer service or a related role.
3. Strong written and verbal communication skills.
4. Excellent problem-solving and conflict resolution abilities.
5. Patience, empathy, and a customer-first mindset.
6. Proficiency with CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
7. Ability to type efficiently and accurately.
8. Comfortable working independently in a remote environment.
9. Reliable high-speed internet and a quiet home office setup.
10. Ability to work flexible hours, including weekends or evenings if needed.

Work Environment: This role primarily operates in a remote setting, The Virtual Online Customer service representative should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

As a Virtual Assistant, you’ll play a critical role in supporting our logistics operations. You will assist with administrative duties, shipment coordination, customer service, and communication with drivers, carriers, and clients. This is a remote position, ideal for someone who is organized, self-driven, and experienced in handling logistics tasks from a distance.

• Coordinate shipment schedules and track deliveries
• Communicate with clients, carriers, and drivers to ensure smooth operations
• Respond to emails, calls, and messages in a professional and timely manner
• Manage digital files, update records, and input data into logistics systems
• Assist with generating quotes, invoices, and logistics reports
• Maintain calendars, task lists, and other administrative tools

• Prior experience as a virtual assistant
• Excellent written and verbal communication skills (English required)
• Strong organizational and time management abilities
• Proficient in Microsoft Office, Google Workspace, and CRM/logistics software
• Reliable internet connection and ability to work independently
• Familiarity with shipment tracking platforms or transportation management systems (TMS) is a plus

Job Description
We're in search of a meticulous Virtual Transcriptionist to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Transcriptionist
1. Listen to audio or video recordings and accurately convert them into written text.
2. Review and proofread transcriptions for grammar, spelling, and formatting.
3. Ensure transcripts are accurate, complete, and meet client guidelines.
4. Identify and label different speakers when required.
5. Use timestamps and proper formatting as instructed.
6. Research unclear terms, names, or industry jargon to ensure accuracy.
7. Maintain confidentiality of sensitive or private content.
8. Meet strict deadlines and manage multiple transcription projects.
9. Edit and revise transcripts based on client feedback.
10. Submit completed work through specified platforms or file-sharing systems.

 Qualifications of a Remote Transcriptionist
1. High school diploma or equivalent; certification in transcription is a plus.
2. Proven experience in transcription or related field.
3. Excellent listening and comprehension skills.
4. Strong command of English grammar, punctuation, and spelling.
5. Ability to type quickly and accurately (typically 60+ WPM).
6. Familiarity with transcription software (e.g., Express Scribe, Otter.ai).
7. Good research skills for verifying names, terms, and references.
8. Strong attention to detail and accuracy.
9. Ability to work independently and manage time effectively.
10. Reliable internet connection and quiet work environment with quality headphones.

Work Environment: This role primarily operates in a remote setting, The Virtual Transcriptionist should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

As a Customer Support Specialist, you will be the first point of contact for clients seeking assistance with our consulting services, platforms, or deliverables. You’ll ensure clients receive timely, effective support while maintaining a high level of customer satisfaction. You’ll work closely with consultants, project managers, and internal teams to resolve issues, gather feedback, and ensure seamless communication between clients and the firm.

• Respond promptly to client inquiries via email, phone, chat, and ticketing systems.
• Provide information about services, project status, deliverables, and timelines.
• Troubleshoot and resolve client issues, escalating to relevant teams when necessary.
• Maintain accurate records of interactions and follow-ups using CRM or support tools.
• Assist with onboarding new clients, including sharing resources and documentation.
• Collect client feedback and suggest process improvements to enhance service quality.
• Collaborate with consultants and internal teams to stay informed on ongoing projects and client needs.
• Monitor client satisfaction metrics and help identify trends or recurring issues.
• Support knowledge base and help center documentation efforts.

• 1+ years of customer service or support experience.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot, Zendesk).
• Ability to multitask and manage time effectively in a fast-paced environment.
• Collaborative mindset with a customer-first attitude.

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.

The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our client's websites via (Online chat software) and will be expected to provide exceptional customer support in real time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.

This position is also a remote position in which you will be working from home.

Responsibilities:

Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns

Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate

Create relationships with new customers to better understand and achieve their needs

Respond to customer questions, inquiries, requests, and problems accurately

Promotes interest in client products and services

Continually portray and project a positive and professional image

Provide administrative support to the customer service team

May assist with overflow work and other duties as needed

Qualifications:

Strong work ethic. with the ability to work well both independently and within the context of a larger team-oriented environment

PC keyboarding and internet experience needed

Strong communication and interpersonal skills- including written and verbal

Upbeat positive attitude and professional demeanor

Articulate and well-accustomed to a client-facing role

The ability to compose professional emails is a plus

Proficient written and verbal communication skills in English;

Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality.

Job Description
We're in search of a meticulous Virtual Transcriptionist to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Transcriptionist
1. Listen to audio or video recordings and accurately convert them into written text.
2. Review and proofread transcriptions for grammar, spelling, and formatting.
3. Ensure transcripts are accurate, complete, and meet client guidelines.
4. Identify and label different speakers when required.
5. Use timestamps and proper formatting as instructed.
6. Research unclear terms, names, or industry jargon to ensure accuracy.
7. Maintain confidentiality of sensitive or private content.
8. Meet strict deadlines and manage multiple transcription projects.
9. Edit and revise transcripts based on client feedback.
10. Submit completed work through specified platforms or file-sharing systems.

 Qualifications of a Remote Transcriptionist
1. High school diploma or equivalent; certification in transcription is a plus.
2. Proven experience in transcription or related field.
3. Excellent listening and comprehension skills.
4. Strong command of English grammar, punctuation, and spelling.
5. Ability to type quickly and accurately (typically 60+ WPM).
6. Familiarity with transcription software (e.g., Express Scribe, Otter.ai).
7. Good research skills for verifying names, terms, and references.
8. Strong attention to detail and accuracy.
9. Ability to work independently and manage time effectively.
10. Reliable internet connection and quiet work environment with quality headphones.

Work Environment: This role primarily operates in a remote setting, The Virtual Transcriptionist should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

We are looking for a highly organized and detail-oriented Administrative Assistant to provide support to our team by managing daily office tasks, handling communications, and ensuring smooth operations. The ideal candidate is proactive, professional, and capable of multitasking in a fast-paced environment.

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Key Responsibilities:
• Manage and respond to emails, phone calls, and other correspondence
• Schedule meetings, appointments, and maintain calendars
• Prepare reports, presentations, and documents
• Maintain organized digital and physical filing systems
• Order office supplies and manage inventory
• Support team members with data entry, research, and special projects
• Handle confidential information with integrity

⸻

Key Requirements:
• High school diploma or equivalent; associate degree preferred
• Proven experience as an administrative assistant or in a related role
• Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Ability to work independently and with a team
• Professional demeanor and customer-focused attitude

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Benefits:
• Competitive salary or hourly rate
• Remote work flexibility (if applicable)
• Paid time off and holidays
• Health, dental, and vision insurance (for eligible employees)
• Growth opportunities and training support