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The Administrative Support Officer provides essential support to ensure efficient office operations and assists various departments by managing administrative tasks, coordinating communication, and maintaining organizational systems. This role is vital in fostering a productive and organized work environment.

Key Responsibilities

• Manage day-to-day office activities including scheduling, correspondence, and filing.
• Handle incoming calls, emails, and visitor inquiries professionally and promptly.
• Prepare and process documents, reports, and presentations as required.
• Maintain office supplies inventory and coordinate procurement when necessary.
• Assist in organizing meetings, events, and travel arrangements.
• Support HR and finance departments with data entry and record-keeping tasks.
• Ensure office equipment is functioning and arrange for repairs when needed.
• Maintain accurate and confidential records and databases.

Qualifications & Skills

• High school diploma or equivalent; relevant certifications or diploma in office administration is an advantage.
• Proven experience in administrative or office support roles.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with discretion.
• Detail-oriented with good problem-solving skills.

Branded Inc is seeking a highly detail-oriented and efficient Administrative Assistant to provide support to the administration department to ensure smooth day-to-day operations. This includes cross-communication between departments, clerical work, and assistant duties.

Responsibilities

• Managing office tasks such as crafting reports, filing, reordering supplies, presentations, and setting up for meetings.
• Attend meetings to record minutes.
• Maintain professional and polite communication via email, mail, and over the phone.
• Answering phone calls and rerouting callers to the appropriate person.
• Anticipate any needs in order to ensure a positive and seamless experience.
• Providing real-time support by making appointments and staving off conflicts.
• Perform general office duties such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• Greet visitors or callers and determine whether they should be given access to specific individuals.
• Handle travel arrangements such as booking flights and cars, and making restaurant and hotel reservations.
• Use computers to generate documents, reordering supplies, make notes from meetings, and create presentations.

Requirements

• High School graduate or its equivalent
• Additional qualifications are a plus
• 1+ year of administrative experience
• Literate in Microsoft Office
• Good organizational skills
• Good interpersonal skills, desire to be proactive, and approachable personality
• Ability to give full attention to what other people are saying and to actively find ways to help them
• Ability to adjust actions in relation to others’ activities and manage one own’s time and others’ time

Location: Remotely

Branded Inc is seeking a highly detail-oriented and efficient Administrative Assistant to provide support to the administration department to ensure smooth day-to-day operations. This includes cross-communication between departments, clerical work, and assistant duties.

• Managing office tasks such as crafting reports, filing, reordering supplies, presentations, and setting up for meetings.
• Attend meetings to record minutes.
• Maintain professional and polite communication via email, mail, and over the phone.
• Answering phone calls and rerouting callers to the appropriate person.
• Anticipate any needs in order to ensure a positive and seamless experience.
• Providing real-time support by making appointments and staving off conflicts.
• Perform general office duties such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• Greet visitors or callers and determine whether they should be given access to specific individuals.
• Handle travel arrangements such as booking flights and cars, and making restaurant and hotel reservations.
• Use computers to generate documents, reordering supplies, make notes from meetings, and create presentations.

• High School graduate or its equivalent
• Additional qualifications are a plus
• 1+ year of administrative experience
• Literate in Microsoft Office
• Good organizational skills
• Good interpersonal skills, desire to be proactive, and approachable personality
• Ability to give full attention to what other people are saying and to actively find ways to help them
• Ability to adjust actions in relation to others’ activities and manage one own’s time and others’ time

We are looking for an organized and professional virtual assistant to handle all communications with the company from a remote position. The virtual assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.

To be successful as a virtual assistant you must have a suitable internet connection and excellent verbal and written communication skills.

• Answer phone calls and respond to emails.
• Schedule meetings with clients.
• Manage travel plans for employees.
• Issue invoices to clients.
• Update the company website and social media accounts.

• A high school qualification or equivalent.
• Prior experience as an administrative assistant.
• Excellent verbal and written communication skills.
• Fully computer literate with proficiency in Microsoft Office.
• Highly organized.

Work-Life Balance & Perks:

• Flexible work hours and remote work options
• Employee Assistance Program (EAP)
• Team-building activities and off-site retreats
• Casual dress code
• Recognition and rewards programs
• Parental leave and family support policies

Closing Statement:

If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

The Tier 1 Helpdesk Technician provides first-level technical support to end users across our organization. You will assist with troubleshooting hardware, software, and network issues, and escalate unresolved problems to Tier 2 or Tier 3 support when necessary. Your role is critical in ensuring smooth daily operations and minimizing downtime across departments.

 Responsibilities:

• Serve as the initial point of contact for IT support requests via phone, email, and ticketing system.
• Provide technical support for Windows and MacOS systems, Microsoft 365, VPN connectivity, printers, and mobile devices.
• Troubleshoot issues related to desktops, laptops, network connectivity, and standard office applications.
• Guide users through basic troubleshooting steps and provide remote support using tools like TeamViewer, AnyDesk, or similar.
• Log and manage support tickets using the company's ITSM/ticketing system (e.g., Zendesk, Freshservice, or ServiceNow).
• Escalate unresolved or complex issues to Tier 2 or Tier 3 support staff.
• Document support processes and solutions in the knowledge base.
• Assist in account setups, password resets, and software installations.
• Maintain a high level of professionalism and customer service at all times.

• 1+ year of IT support experience in a Helpdesk or similar role.
• Strong understanding of Windows 10/11, Microsoft 365, and basic networking.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote environment.
• Experience with remote support tools and ticketing systems.

Job Description
We're in search of a meticulous Virtual Online Customer service representative to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities
1. Respond to customer inquiries via email, chat, or phone.
2. Resolve product or service issues promptly and professionally.
3. Guide customers through processes, troubleshooting, or usage instructions.
4. Process returns, refunds, and exchanges when necessary.
5. Maintain accurate records of interactions using CRM software.
6. Follow up with customers to ensure issue resolution and satisfaction.
7. Escalate unresolved issues to appropriate departments.
8. Meet or exceed performance metrics like response time and customer satisfaction.
9. Update knowledge of company products, policies, and procedures regularly.
10. Provide feedback to improve customer service processes and tools.

Qualifications
1. High school diploma or equivalent (Bachelor’s degree is a plus).
2. Proven experience in customer service or a related role.
3. Strong written and verbal communication skills.
4. Excellent problem-solving and conflict resolution abilities.
5. Patience, empathy, and a customer-first mindset.
6. Proficiency with CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
7. Ability to type efficiently and accurately.
8. Comfortable working independently in a remote environment.
9. Reliable high-speed internet and a quiet home office setup.
10. Ability to work flexible hours, including weekends or evenings if needed.

Work Environment: This role primarily operates in a remote setting, The Virtual Online Customer service representative should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

As a Virtual Assistant, you’ll play a critical role in supporting our logistics operations. You will assist with administrative duties, shipment coordination, customer service, and communication with drivers, carriers, and clients. This is a remote position, ideal for someone who is organized, self-driven, and experienced in handling logistics tasks from a distance.

• Coordinate shipment schedules and track deliveries
• Communicate with clients, carriers, and drivers to ensure smooth operations
• Respond to emails, calls, and messages in a professional and timely manner
• Manage digital files, update records, and input data into logistics systems
• Assist with generating quotes, invoices, and logistics reports
• Maintain calendars, task lists, and other administrative tools

• Prior experience as a virtual assistant
• Excellent written and verbal communication skills (English required)
• Strong organizational and time management abilities
• Proficient in Microsoft Office, Google Workspace, and CRM/logistics software
• Reliable internet connection and ability to work independently
• Familiarity with shipment tracking platforms or transportation management systems (TMS) is a plus

Job Description
We're in search of a meticulous Virtual Transcriptionist to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Transcriptionist
1. Listen to audio or video recordings and accurately convert them into written text.
2. Review and proofread transcriptions for grammar, spelling, and formatting.
3. Ensure transcripts are accurate, complete, and meet client guidelines.
4. Identify and label different speakers when required.
5. Use timestamps and proper formatting as instructed.
6. Research unclear terms, names, or industry jargon to ensure accuracy.
7. Maintain confidentiality of sensitive or private content.
8. Meet strict deadlines and manage multiple transcription projects.
9. Edit and revise transcripts based on client feedback.
10. Submit completed work through specified platforms or file-sharing systems.

 Qualifications of a Remote Transcriptionist
1. High school diploma or equivalent; certification in transcription is a plus.
2. Proven experience in transcription or related field.
3. Excellent listening and comprehension skills.
4. Strong command of English grammar, punctuation, and spelling.
5. Ability to type quickly and accurately (typically 60+ WPM).
6. Familiarity with transcription software (e.g., Express Scribe, Otter.ai).
7. Good research skills for verifying names, terms, and references.
8. Strong attention to detail and accuracy.
9. Ability to work independently and manage time effectively.
10. Reliable internet connection and quiet work environment with quality headphones.

Work Environment: This role primarily operates in a remote setting, The Virtual Transcriptionist should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

As a Customer Support Specialist, you will be the first point of contact for clients seeking assistance with our consulting services, platforms, or deliverables. You’ll ensure clients receive timely, effective support while maintaining a high level of customer satisfaction. You’ll work closely with consultants, project managers, and internal teams to resolve issues, gather feedback, and ensure seamless communication between clients and the firm.

• Respond promptly to client inquiries via email, phone, chat, and ticketing systems.
• Provide information about services, project status, deliverables, and timelines.
• Troubleshoot and resolve client issues, escalating to relevant teams when necessary.
• Maintain accurate records of interactions and follow-ups using CRM or support tools.
• Assist with onboarding new clients, including sharing resources and documentation.
• Collect client feedback and suggest process improvements to enhance service quality.
• Collaborate with consultants and internal teams to stay informed on ongoing projects and client needs.
• Monitor client satisfaction metrics and help identify trends or recurring issues.
• Support knowledge base and help center documentation efforts.

• 1+ years of customer service or support experience.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot, Zendesk).
• Ability to multitask and manage time effectively in a fast-paced environment.
• Collaborative mindset with a customer-first attitude.