172,091 Jobs in Canada

Job Description
We're in search of a meticulous Virtual Online Customer service representative to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities
1. Respond to customer inquiries via email, chat, or phone.
2. Resolve product or service issues promptly and professionally.
3. Guide customers through processes, troubleshooting, or usage instructions.
4. Process returns, refunds, and exchanges when necessary.
5. Maintain accurate records of interactions using CRM software.
6. Follow up with customers to ensure issue resolution and satisfaction.
7. Escalate unresolved issues to appropriate departments.
8. Meet or exceed performance metrics like response time and customer satisfaction.
9. Update knowledge of company products, policies, and procedures regularly.
10. Provide feedback to improve customer service processes and tools.

Qualifications
1. High school diploma or equivalent (Bachelor’s degree is a plus).
2. Proven experience in customer service or a related role.
3. Strong written and verbal communication skills.
4. Excellent problem-solving and conflict resolution abilities.
5. Patience, empathy, and a customer-first mindset.
6. Proficiency with CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
7. Ability to type efficiently and accurately.
8. Comfortable working independently in a remote environment.
9. Reliable high-speed internet and a quiet home office setup.
10. Ability to work flexible hours, including weekends or evenings if needed.

Work Environment: This role primarily operates in a remote setting, The Virtual Online Customer service representative should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

As a Virtual Assistant, you’ll play a critical role in supporting our logistics operations. You will assist with administrative duties, shipment coordination, customer service, and communication with drivers, carriers, and clients. This is a remote position, ideal for someone who is organized, self-driven, and experienced in handling logistics tasks from a distance.

• Coordinate shipment schedules and track deliveries
• Communicate with clients, carriers, and drivers to ensure smooth operations
• Respond to emails, calls, and messages in a professional and timely manner
• Manage digital files, update records, and input data into logistics systems
• Assist with generating quotes, invoices, and logistics reports
• Maintain calendars, task lists, and other administrative tools

• Prior experience as a virtual assistant
• Excellent written and verbal communication skills (English required)
• Strong organizational and time management abilities
• Proficient in Microsoft Office, Google Workspace, and CRM/logistics software
• Reliable internet connection and ability to work independently
• Familiarity with shipment tracking platforms or transportation management systems (TMS) is a plus

Job Description
We're in search of a meticulous Virtual Transcriptionist to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Transcriptionist
1. Listen to audio or video recordings and accurately convert them into written text.
2. Review and proofread transcriptions for grammar, spelling, and formatting.
3. Ensure transcripts are accurate, complete, and meet client guidelines.
4. Identify and label different speakers when required.
5. Use timestamps and proper formatting as instructed.
6. Research unclear terms, names, or industry jargon to ensure accuracy.
7. Maintain confidentiality of sensitive or private content.
8. Meet strict deadlines and manage multiple transcription projects.
9. Edit and revise transcripts based on client feedback.
10. Submit completed work through specified platforms or file-sharing systems.

 Qualifications of a Remote Transcriptionist
1. High school diploma or equivalent; certification in transcription is a plus.
2. Proven experience in transcription or related field.
3. Excellent listening and comprehension skills.
4. Strong command of English grammar, punctuation, and spelling.
5. Ability to type quickly and accurately (typically 60+ WPM).
6. Familiarity with transcription software (e.g., Express Scribe, Otter.ai).
7. Good research skills for verifying names, terms, and references.
8. Strong attention to detail and accuracy.
9. Ability to work independently and manage time effectively.
10. Reliable internet connection and quiet work environment with quality headphones.

Work Environment: This role primarily operates in a remote setting, The Virtual Transcriptionist should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

As a Customer Support Specialist, you will be the first point of contact for clients seeking assistance with our consulting services, platforms, or deliverables. You’ll ensure clients receive timely, effective support while maintaining a high level of customer satisfaction. You’ll work closely with consultants, project managers, and internal teams to resolve issues, gather feedback, and ensure seamless communication between clients and the firm.

• Respond promptly to client inquiries via email, phone, chat, and ticketing systems.
• Provide information about services, project status, deliverables, and timelines.
• Troubleshoot and resolve client issues, escalating to relevant teams when necessary.
• Maintain accurate records of interactions and follow-ups using CRM or support tools.
• Assist with onboarding new clients, including sharing resources and documentation.
• Collect client feedback and suggest process improvements to enhance service quality.
• Collaborate with consultants and internal teams to stay informed on ongoing projects and client needs.
• Monitor client satisfaction metrics and help identify trends or recurring issues.
• Support knowledge base and help center documentation efforts.

• 1+ years of customer service or support experience.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot, Zendesk).
• Ability to multitask and manage time effectively in a fast-paced environment.
• Collaborative mindset with a customer-first attitude.

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.

The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our client's websites via (Online chat software) and will be expected to provide exceptional customer support in real time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.

This position is also a remote position in which you will be working from home.

Responsibilities:

Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns

Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate

Create relationships with new customers to better understand and achieve their needs

Respond to customer questions, inquiries, requests, and problems accurately

Promotes interest in client products and services

Continually portray and project a positive and professional image

Provide administrative support to the customer service team

May assist with overflow work and other duties as needed

Qualifications:

Strong work ethic. with the ability to work well both independently and within the context of a larger team-oriented environment

PC keyboarding and internet experience needed

Strong communication and interpersonal skills- including written and verbal

Upbeat positive attitude and professional demeanor

Articulate and well-accustomed to a client-facing role

The ability to compose professional emails is a plus

Proficient written and verbal communication skills in English;

Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality.

Job Description
We're in search of a meticulous Virtual Transcriptionist to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities of a Remote Transcriptionist
1. Listen to audio or video recordings and accurately convert them into written text.
2. Review and proofread transcriptions for grammar, spelling, and formatting.
3. Ensure transcripts are accurate, complete, and meet client guidelines.
4. Identify and label different speakers when required.
5. Use timestamps and proper formatting as instructed.
6. Research unclear terms, names, or industry jargon to ensure accuracy.
7. Maintain confidentiality of sensitive or private content.
8. Meet strict deadlines and manage multiple transcription projects.
9. Edit and revise transcripts based on client feedback.
10. Submit completed work through specified platforms or file-sharing systems.

 Qualifications of a Remote Transcriptionist
1. High school diploma or equivalent; certification in transcription is a plus.
2. Proven experience in transcription or related field.
3. Excellent listening and comprehension skills.
4. Strong command of English grammar, punctuation, and spelling.
5. Ability to type quickly and accurately (typically 60+ WPM).
6. Familiarity with transcription software (e.g., Express Scribe, Otter.ai).
7. Good research skills for verifying names, terms, and references.
8. Strong attention to detail and accuracy.
9. Ability to work independently and manage time effectively.
10. Reliable internet connection and quiet work environment with quality headphones.

Work Environment: This role primarily operates in a remote setting, The Virtual Transcriptionist should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

We are looking for a highly organized and detail-oriented Administrative Assistant to provide support to our team by managing daily office tasks, handling communications, and ensuring smooth operations. The ideal candidate is proactive, professional, and capable of multitasking in a fast-paced environment.

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Key Responsibilities:
• Manage and respond to emails, phone calls, and other correspondence
• Schedule meetings, appointments, and maintain calendars
• Prepare reports, presentations, and documents
• Maintain organized digital and physical filing systems
• Order office supplies and manage inventory
• Support team members with data entry, research, and special projects
• Handle confidential information with integrity

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Key Requirements:
• High school diploma or equivalent; associate degree preferred
• Proven experience as an administrative assistant or in a related role
• Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Ability to work independently and with a team
• Professional demeanor and customer-focused attitude

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Benefits:
• Competitive salary or hourly rate
• Remote work flexibility (if applicable)
• Paid time off and holidays
• Health, dental, and vision insurance (for eligible employees)
• Growth opportunities and training support

As a Remote Personal Assistant, you will play a crucial role in managing daily operations and administrative tasks. You will work closely with executives and team members to ensure that projects are executed smoothly and efficiently. This position requires excellent communication skills, the ability to multitask, and a keen eye for detail.

Key Responsibilities:

- Manage and organize schedules, appointments, and meetings for executives.
- Coordinate travel arrangements, including flights, accommodations, and transportation.
- Prepare and edit correspondence, reports, and presentations.
- Conduct research and compile information for various projects.
- Handle incoming communications, including emails and phone calls, and respond as necessary.
- Maintain and organize digital files and documents.
- Assist in project management tasks, ensuring deadlines are met.
- Perform general administrative duties, such as data entry and database management.
- Collaborate with team members on various tasks and projects, providing support where needed.

Qualifications:

- Proven experience as a personal assistant or in a similar administrative role.
- Exceptional organizational and time-management skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools.
- Familiarity with project management software (e.g., Trello, Asana) is a plus.
- Ability to work independently and as part of a team.
- High level of discretion and confidentiality.
- A proactive and solution-oriented mindset.

Benefits:

- Competitive salary based on experience.
- Flexible working hours and the ability to work from anywhere.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.

Join us in making a difference and supporting our team from the comfort of your home!

We are seeking a highly organized and detail-oriented Project Manager to join our team. The ideal candidate will be responsible for overseeing all aspects of project planning, execution, and completion. This role requires strong leadership skills, excellent communication abilities, and a proven track record of successfully managing multiple projects simultaneously.

• Develop project plans, timelines, and budgets
• Coordinate project resources and team members
• Monitor project progress and adjust plans as needed
• Communicate project status updates to stakeholders
• Identify and mitigate project risks
• Ensure project deliverables are completed on time and within budget
• Lead project meetings and facilitate discussions
• Collaborate with cross-functional teams to achieve project goals

• Bachelor's degree in a related field
• 5+ years of project management experience
• PMP certification is a plus
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to prioritize and manage multiple projects simultaneously
• Proficiency in project management software

If you are a motivated and results-driven individual with a passion for project management, we encourage you to apply for this exciting opportunity!