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Administrative - Administrative And Support Services Administrative - Assistant
Posted today
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Job Description
A Chat Administrative And Support Representative is responsible for providing real-time assistance to customers through online chat platforms. This role focuses on addressing inquiries, resolving issues, and delivering accurate information in a professional and timely manner. The representative ensures a positive customer experience by maintaining clear communication, empathy, and efficiency while adhering to company guidelines and service standards.
Key Responsibilities:
• Respond promptly to customer inquiries via live chat, messaging apps, or other digital channels.
• Provide accurate product, service, or policy information to customers.
• Troubleshoot and resolve customer issues or escalate them to the appropriate department when necessary.
• Guide customers through processes, transactions, or technical steps.
• Maintain a friendly, professional, and helpful tone in all written communication.
• Document customer interactions and update CRM or ticketing systems accordingly.
• Follow established scripts, guidelines, and service protocols.
• Work closely with other support teams to ensure timely resolution of customer concerns.
• Identify recurring issues and suggest improvements to products or processes.
• Meet or exceed response time, resolution time, and customer satisfaction targets.
Company Details
Administrative Assistant
Posted today
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Job Description
We are seeking a detail-oriented and organized Administrative Assistant to join our team. The ideal candidate will provide administrative support to ensure efficient operation of the office. This role will involve a variety of tasks including managing schedules, coordinating meetings, and handling correspondence. The successful candidate will have excellent communication skills and the ability to prioritize tasks effectively.
Responsibilities:- Manage and organize office files and documents
- Answer and direct phone calls
- Coordinate meetings and appointments
- Prepare and distribute correspondence, memos, and reports
- Assist in the preparation of presentations and reports
- Manage office supplies and inventory
- Perform data entry and maintain databases
- Handle incoming and outgoing mail
- High school diploma or equivalent
- Proven experience as an administrative assistant or office admin assistant
- Proficient in Microsoft Office Suite
- Excellent time management and organizational skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Attention to detail and problem-solving skills
- Knowledge of office management systems and procedures
Company Details
Customer Service Representative
Posted today
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Job Description
Branded Inc is seeking a remote position for customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts.
The most effective customer service representatives are truly happy to assist clients. They communicate with passion, patience, and empathy. They enjoy conversing and appreciate the benefits of effective communication.
Responsibilities
- Organize a number of incoming calls.
- Contribute to the company's success in the top customer service categories, such as communication, listening, problem-solving, and politeness.
- Respond to incoming calls while delivering great customer service by meeting and going above and beyond what the client expects.
- Answer all incoming calls and provide excellent customer service by exceeding the client's expectations.
- To produce sales leads.
- Find out what clients want and analyze it to satisfy them.
- Create long-lasting connections and trust with your customers by being honest and communicative with them.
Use the proper techniques and instruments to provide information that is true, accurate, and comprehensive.
Requirements
- High school diploma
- Experience providing customer support or working as a client service representative
- A history of exceeding quotas
- Exceptional phone contact management abilities and active listening
- Knowledge of CRM systems and procedures
- Customer-centeredness and the capacity to adjust to and react to various characters
- Excellent presentation and communication abilities
- The capacity to multitask, prioritizes, and efficiently manage time
Location: Remote
Company Details
Messenger
Posted 1 day ago
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Job Description
We are looking for a reliable and efficient Remote Messenger to join our team. The Remote Messenger will be responsible for delivering messages, documents, and packages to various recipients while working remotely. The ideal candidate should be organized, possess excellent communication skills, and be able to manage their time effectively.
Responsibilities:
* Receive and sort messages, documents, and packages for delivery.
* Plan and route deliveries efficiently.
* Deliver items to recipients in a timely and professional manner.
* Obtain signatures or confirmations of delivery.
* Maintain accurate records of deliveries, including date, time, and recipient information.
* Communicate with clients and colleagues regarding delivery updates and issues.
* Adhere to all safety guidelines and protocols.
* Handle sensitive and confidential information with discretion.
* Use various communication tools (email, messaging apps, etc.) to coordinate deliveries.
* Perform other related duties as assigned.
Skills and Qualifications:
* High school diploma or equivalent.
* Proven experience in a messenger or delivery role is a plus.
* Excellent communication and interpersonal skills.
* Strong organizational and time-management abilities.
* Ability to work independently and remotely.
* Proficiency in using communication and delivery tracking tools.
* Reliable access to a computer and internet.
* Ability to maintain confidentiality.
* Must be able to follow instructions and meet deadlines.
* Basic knowledge of local geography.
Working Conditions:
* This is a remote position, and work can be performed from any location with internet access.
* Work hours may vary depending on the needs of the business.
Company Details
Remote customer service Representative
Posted 1 day ago
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Job Description
We are seeking a friendly, detail-oriented, and proactive Customer Service Representative to join our team. You will be the first point of contact for our customers, providing support, resolving inquiries, and ensuring every interaction leaves a positive impression.
Responsibilities:
• Respond to customer inquiries via phone, email, live chat, or in-person in a professional and timely manner
• Provide product and service information to customers
• Resolve customer complaints or escalate issues to the appropriate department
• Maintain accurate customer records in our CRM system
• Follow up to ensure customer satisfaction
• Collaborate with team members to improve customer service processes
• Stay up to date with company products, services, and policies
Requirements:
• High school diploma or equivalent (Associate or Bachelor’s degree preferred)
• Previous experience in customer service, sales, or a related role preferred
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work under pressure and manage multiple tasks
• Proficiency in Microsoft Office Suite and familiarity with CRM software
• Positive attitude and a commitment to delivering outstanding service
Benefits:
• Competitive salary
• Paid time off and holidays
• [Include benefits like health insurance, retirement plans, or bonuses if applicable]
• Opportunities for growth and career development
• Supportive and collaborative work environment
How to Apply:
Please submit your resume and a brief cover letter explaining why you’re the ideal candidate for this position.
Company Details
Data Analyst - Contract
Posted 1 day ago
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Job Description
The Administrative Support Officer provides essential support to ensure efficient office operations and assists various departments by managing administrative tasks, coordinating communication, and maintaining organizational systems. This role is vital in fostering a productive and organized work environment.
Key Responsibilities
- Manage day-to-day office activities including scheduling, correspondence, and filing.
- Handle incoming calls, emails, and visitor inquiries professionally and promptly.
- Prepare and process documents, reports, and presentations as required.
- Maintain office supplies inventory and coordinate procurement when necessary.
- Assist in organizing meetings, events, and travel arrangements.
- Support HR and finance departments with data entry and record-keeping tasks.
- Ensure office equipment is functioning and arrange for repairs when needed.
- Maintain accurate and confidential records and databases.
Qualifications & Skills
- High school diploma or equivalent; relevant certifications or diploma in office administration is an advantage.
- Proven experience in administrative or office support roles.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle sensitive information with discretion.
- Detail-oriented with good problem-solving skills.
Company Details
Virtual assistant
Posted 1 day ago
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Job Description
We are looking for an organized and professional virtual assistant to handle all communications with the company from a remote position. The virtual assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.
To be successful as a virtual assistant you must have a suitable internet connection and excellent verbal and written communication skills.
Virtual Assistant Responsibilities:- Answer phone calls and respond to emails.
- Schedule meetings with clients.
- Manage travel plans for employees.
- Issue invoices to clients.
- Update the company website and social media accounts.
- A high school qualification or equivalent.
- Prior experience as an administrative assistant.
- Excellent verbal and written communication skills.
- Fully computer literate with proficiency in Microsoft Office.
- Highly organized.
Work-Life Balance & Perks:
- Flexible work hours and remote work options
- Employee Assistance Program (EAP)
- Team-building activities and off-site retreats
- Casual dress code
- Recognition and rewards programs
- Parental leave and family support policies
Closing Statement:
If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.
EEO Statement:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Company Details
Virtual Customer Service Representative
Posted 1 day ago
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Job Description
Job Description
We're in search of a meticulous Virtual Online Customer service representative to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.
Responsibilities
1. Respond to customer inquiries via email, chat, or phone.
2. Resolve product or service issues promptly and professionally.
3. Guide customers through processes, troubleshooting, or usage instructions.
4. Process returns, refunds, and exchanges when necessary.
5. Maintain accurate records of interactions using CRM software.
6. Follow up with customers to ensure issue resolution and satisfaction.
7. Escalate unresolved issues to appropriate departments.
8. Meet or exceed performance metrics like response time and customer satisfaction.
9. Update knowledge of company products, policies, and procedures regularly.
10. Provide feedback to improve customer service processes and tools.
Qualifications
1. High school diploma or equivalent (Bachelor’s degree is a plus).
2. Proven experience in customer service or a related role.
3. Strong written and verbal communication skills.
4. Excellent problem-solving and conflict resolution abilities.
5. Patience, empathy, and a customer-first mindset.
6. Proficiency with CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
7. Ability to type efficiently and accurately.
8. Comfortable working independently in a remote environment.
9. Reliable high-speed internet and a quiet home office setup.
10. Ability to work flexible hours, including weekends or evenings if needed.
Work Environment: This role primarily operates in a remote setting, The Virtual Online Customer service representative should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.
Company Details
Personal Assistant(PA)
Posted 7 days ago
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Job Description
As a Remote Personal Assistant, you will play a crucial role in managing daily operations and administrative tasks. You will work closely with executives and team members to ensure that projects are executed smoothly and efficiently. This position requires excellent communication skills, the ability to multitask, and a keen eye for detail.
Key Responsibilities:
- Manage and organize schedules, appointments, and meetings for executives.
- Coordinate travel arrangements, including flights, accommodations, and transportation.
- Prepare and edit correspondence, reports, and presentations.
- Conduct research and compile information for various projects.
- Handle incoming communications, including emails and phone calls, and respond as necessary.
- Maintain and organize digital files and documents.
- Assist in project management tasks, ensuring deadlines are met.
- Perform general administrative duties, such as data entry and database management.
- Collaborate with team members on various tasks and projects, providing support where needed.
Qualifications:
- Proven experience as a personal assistant or in a similar administrative role.
- Exceptional organizational and time-management skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools.
- Familiarity with project management software (e.g., Trello, Asana) is a plus.
- Ability to work independently and as part of a team.
- High level of discretion and confidentiality.
- A proactive and solution-oriented mindset.
Benefits:
- Competitive salary based on experience.
- Flexible working hours and the ability to work from anywhere.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
Join us in making a difference and supporting our team from the comfort of your home!
Company Details
Project Manager
Posted 8 days ago
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Job Description
We are seeking a highly organized and detail-oriented Project Manager to join our team. The ideal candidate will be responsible for overseeing all aspects of project planning, execution, and completion. This role requires strong leadership skills, excellent communication abilities, and a proven track record of successfully managing multiple projects simultaneously.
Responsibilities:- Develop project plans, timelines, and budgets
- Coordinate project resources and team members
- Monitor project progress and adjust plans as needed
- Communicate project status updates to stakeholders
- Identify and mitigate project risks
- Ensure project deliverables are completed on time and within budget
- Lead project meetings and facilitate discussions
- Collaborate with cross-functional teams to achieve project goals
- Bachelor's degree in a related field
- 5+ years of project management experience
- PMP certification is a plus
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to prioritize and manage multiple projects simultaneously
- Proficiency in project management software
If you are a motivated and results-driven individual with a passion for project management, we encourage you to apply for this exciting opportunity!