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Customer Service And Helpdesk - Customer Service

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Remote $28 - $31 per hour Us Pharmacy Group

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Job Description

Full time Permanent

Job Overview

As a Customer Service Representative at US Pharmacy Group, you will play a vital role in ensuring the satisfaction and well-being of our customers. You will be the first point of contact for clients seeking assistance with their pharmaceutical needs, providing exceptional service and support while upholding our commitment to healthcare excellence.

Key Responsibilities

  • Respond promptly to customer inquiries via phone, email, and in-person regarding prescriptions, product information, and service-related issues.
  • Assist customers in navigating their insurance benefits, ensuring clarity in medication coverage and payment options.
  • Maintain accurate customer records and documentation of interactions, concerns, and resolutions.
  • Educate customers on pharmacy services, including medication management, refill processes, and health programs.
  • Work collaboratively with the pharmacy team to resolve discrepancies and enhance customer experiences.

Required Skills and Qualifications

  • High school diploma or equivalent; some college coursework in healthcare or customer service is preferred.
  • Proven experience in customer service, preferably in a healthcare or pharmacy setting.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle sensitive information in a confidential and professional manner.
  • Proficiency in using pharmacy software and Microsoft Office Suite.

Preferred Skills

  • Familiarity with insurance policies and billing practices.
  • Knowledge of medication therapies and pharmaceutical terminology.
  • Previous experience in a retail pharmacy environment.

Working Conditions

The Customer Service Representative role is primarily office-based, with a dynamic environment focused on teamwork and customer interactions. You may be required to work flexible hours, including evenings and weekends, to meet customer needs. The position involves prolonged periods of computer use and communication over the phone.

Compensation and Benefits

Company Details

About us US Pharmacy Group is an innovative, private company, with Panamanian capital, representative and distributor of pharmaceutical products, medical devices, hospital disposables, personal care and beauty products, nutritional supplements, vitamins and food. We were born in 1997 with the idea of supplying all the pharmacological needs of hospitals and pharmacies in our country. Now, we have proposed to supply with excellence and quality, all the health and well-being needs both in our country and in Central and South America. We have a valuable human resource, dedicated to satisfying the requirements of our clients with quality, as well as those of our partners.
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Administrative Virtual Assistant

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Remote $28 - $31 per hour Us Pharmacy Group

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Job Description

Full time Permanent
Job Title

Virtual Assistant

Job Overview

The Virtual Assistant at US Pharmacy Group will play a vital role in supporting our team by managing a variety of administrative tasks, facilitating effective communication, and ensuring that our operations run smoothly. This position is designed for a self-motivated and detail-oriented individual who thrives in a fast-paced healthcare environment and is seeking to contribute meaningfully to our mission of enhancing patient care.

Key Responsibilities
  • Manage calendars, schedule appointments, and coordinate meetings for team members.
  • Handle incoming communications, including phone calls, emails, and inquiries from clients and patients.
  • Maintain and organize digital files and records to ensure easy access and retrieval.
  • Assist in preparing reports and documents to support business operations.
  • Conduct research and compile information as requested by the team.
  • Provide customer service support by addressing patient inquiries and concerns promptly.
Required Skills and Qualifications

- Proven experience as a Virtual Assistant or in a similar administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace tools.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and meet deadlines effectively.
- Familiarity with healthcare terminology and regulations is a plus.

Preferred Skills

- Experience with project management tools (e.g., Asana, Trello, or similar platforms).
- Knowledge of social media management and marketing strategies.
- Basic understanding of medical billing and coding principles.
- Ability to work independently and demonstrate problem-solving skills.

Working Conditions

The Virtual Assistant position is a remote role, allowing for flexible work hours. Candidates should have a reliable internet connection and a designated workspace that promotes productivity. Occasional meetings may require participation via video conferencing platforms. The role may involve exposure to sensitive patient and company information, necessitating a high level of confidentiality and professionalism.

Compensation and Benefits
  • Health insurance benefits.
  • Paid time off (PTO).
  • Professional development opportunities.
  • Retirement savings plan.

Company Details

About us US Pharmacy Group is an innovative, private company, with Panamanian capital, representative and distributor of pharmaceutical products, medical devices, hospital disposables, personal care and beauty products, nutritional supplements, vitamins and food. We were born in 1997 with the idea of supplying all the pharmacological needs of hospitals and pharmacies in our country. Now, we have proposed to supply with excellence and quality, all the health and well-being needs both in our country and in Central and South America. We have a valuable human resource, dedicated to satisfying the requirements of our clients with quality, as well as those of our partners.
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Remote Customer Service

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Remote $30 - $35 per hour Cardinal Health

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Job Description

Full time Permanent
Job Summary:

We are seeking a motivated and customer-focused Remote Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service and support to our clients via phone, email, and chat. This role offers the flexibility of working remotely from the comfort of your own home.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and assistance to customers
  • Process orders, returns, and exchanges
  • Assist customers with account maintenance and troubleshooting
  • Escalate complex issues to the appropriate department for resolution
Qualifications:
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to work independently and efficiently in a remote environment
  • Previous customer service experience is a plus
  • Proficiency in Microsoft Office and CRM software
Skills:
  • Customer-focused mindset
  • Attention to detail
  • Ability to multitask and prioritize workload
  • Adaptability and flexibility
Experience:
  • 1-2 years of customer service experience preferred
  • Experience working remotely is a plus

Company Details

Cardinal Health, Inc. operates as an integrated healthcare services and products company worldwide. The companys Pharmaceutical segment distributes branded and generic pharmaceutical, specialty pharmaceutical, over-the-counter healthcare, and consumer products to retailers, hospitals, and other healthcare providers. It offers distribution, inventory management, data reporting, new product launch support, and chargeback We achieve this success without ever compromising our values by providing quality construction practices, effective communication, and a deep understanding of the building environment. Our long history in New York City and the Tri-State area enables us to navigate agencies and regulations with ease and to anticipate issues before they become problems. This experience ensures that each project is completed seamlessly and responsibly. administration services to pharmaceutical manufacturers; pharmacy and medication therapy management, and patient outcomes services to hospitals, other healthcare providers, and payers; and consulting, patient support, and other services to pharmaceutical manufacturers and healthcare providers. This segment also operates nuclear pharmacies and manufacturing facilities that manufacture, prepare, and deliver radiopharmaceuticals, as well as operates direct-to-patient specialty pharmacies; offers logistics, marketing, and other services; and repackages generic pharmaceutical
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Remote Data EntrySpecialist

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Remote $30 - $35 per hour Cardinal Health

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Job Description

Full time Permanent
Reporting Structure: Reports to Data Entry Manager Summary:

We are seeking a detail-oriented and efficient Remote Data Entry Specialist to join our team. The ideal candidate will be responsible for accurately entering and updating data in our systems while maintaining high levels of accuracy and confidentiality.

Responsibilities:
  • Input and update data in databases and spreadsheets
  • Ensure data accuracy and integrity
  • Organize and maintain files and records
  • Perform regular data quality checks
  • Adhere to data entry policies and procedures
Qualifications:
  • Proven experience as a data entry specialist or similar role
  • Excellent typing speed and accuracy
  • Proficient in Microsoft Office and data management software
  • Strong attention to detail
  • Ability to work independently and meet deadlines
Skills:
  • Strong organizational skills
  • Excellent time management skills
  • Ability to maintain confidentiality
  • Good communication skills

Tracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered. Compiles, sorts and verifies data for accuracy. Contacts responsible parties or clients from other organization to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording, proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the accounting Software, such as faxing or emailing confidently and positive attitude online from home.

Company Details

Cardinal Health, Inc. operates as an integrated healthcare services and products company worldwide. The companys Pharmaceutical segment distributes branded and generic pharmaceutical, specialty pharmaceutical, over-the-counter healthcare, and consumer products to retailers, hospitals, and other healthcare providers. It offers distribution, inventory management, data reporting, new product launch support, and chargeback We achieve this success without ever compromising our values by providing quality construction practices, effective communication, and a deep understanding of the building environment. Our long history in New York City and the Tri-State area enables us to navigate agencies and regulations with ease and to anticipate issues before they become problems. This experience ensures that each project is completed seamlessly and responsibly. administration services to pharmaceutical manufacturers; pharmacy and medication therapy management, and patient outcomes services to hospitals, other healthcare providers, and payers; and consulting, patient support, and other services to pharmaceutical manufacturers and healthcare providers. This segment also operates nuclear pharmacies and manufacturing facilities that manufacture, prepare, and deliver radiopharmaceuticals, as well as operates direct-to-patient specialty pharmacies; offers logistics, marketing, and other services; and repackages generic pharmaceutical
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Copywriter

Premium Job
Remote $25 - $100 per hour FLYNT WESTERN

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Job Description

Full time Permanent

We are seeking a talented and creative Remote Copywriter to join our team. In this role, you will be responsible for producing engaging content for a wide range of digital and print platforms, including websites, blogs, social media, email campaigns, and more. You will collaborate closely with marketing and design teams to develop copy that effectively communicates our brand message and resonates with our target audience.

Key responsibilities include writing clear, persuasive, and on-brand copy; researching industry trends and topics; editing and proofreading content for clarity, accuracy, and style; and ensuring that all copy aligns with our brand’s tone and voice.

The ideal candidate will have proven experience as a copywriter or in a similar role, with exceptional writing, editing, and proofreading skills. A solid understanding of SEO principles is also required. The ability to manage multiple projects and meet deadlines is essential, as is a creative mindset with a keen attention to detail. If you’re passionate about storytelling and crafting compelling content, we’d love to hear from you!

Company Details

The Flynt Western brand offers a curated selection of contemporary western lifestyle apparel, blending rugged functionality with modern style. Designed for everyday wear, outdoor work, play, and nights out, each piece combines unique, high-quality craftsmanship, ensuring durability and comfort while making a bold statement both on and off the ranch.
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Virtual Assistant

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Remote $25 - $100 per hour FLYNT WESTERN

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Job Description

Full time Permanent

We are looking for a Remote Virtual Assistant to provide administrative support to our executive team and help ensure the smooth operation of daily tasks. In this role, you will manage various office duties from the comfort of your home, including handling email correspondence, organizing meetings, and managing calendars.

Your responsibilities will include coordinating appointments, performing online research, compiling reports, and managing travel arrangements and itineraries. You will also assist with personal tasks as needed, offering comprehensive support across multiple areas.

The ideal candidate will possess strong organizational and multitasking abilities, with excellent written and verbal communication skills. Proficiency in Microsoft Office and Google Workspace is essential, and you should be a self-starter who can work independently. Previous experience as a Virtual Assistant is a plus, as it will allow you to seamlessly step into the role.

If you are proactive, detail-oriented, and thrive in a remote work environment, we encourage you to apply and join our dynamic team!

Company Details

The Flynt Western brand offers a curated selection of contemporary western lifestyle apparel, blending rugged functionality with modern style. Designed for everyday wear, outdoor work, play, and nights out, each piece combines unique, high-quality craftsmanship, ensuring durability and comfort while making a bold statement both on and off the ranch.
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Media Pr - Social Media Manager

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Remote $25 - $100 per hour FLYNT WESTERN

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Job Description

Full time Permanent

Are you passionate about social media and digital marketing? We are seeking a creative and skilled Remote Social Media Manager to lead our brand’s online presence. In this role, you will curate engaging content, manage multiple social media accounts, and work to increase engagement across various platforms.

You will develop a comprehensive social media content calendar, ensuring posts are timely, relevant, and aligned with brand messaging. You’ll be responsible for creating and scheduling posts across platforms such as Instagram, Facebook, Twitter, and LinkedIn, while closely monitoring engagement. Responding to comments, fostering community interaction, and creating a positive online environment will also be a key part of your role.

In addition, you will analyze social media performance, generate reports, and collaborate with marketing and design teams to maintain brand consistency and enhance overall digital strategies.

The ideal candidate will have proven experience in managing social media accounts, proficiency with social media tools (e.g., Hootsuite, Buffer), excellent writing and communication skills, and a creative mindset. Knowledge of analytics tools such as Google Analytics is a plus.

Company Details

The Flynt Western brand offers a curated selection of contemporary western lifestyle apparel, blending rugged functionality with modern style. Designed for everyday wear, outdoor work, play, and nights out, each piece combines unique, high-quality craftsmanship, ensuring durability and comfort while making a bold statement both on and off the ranch.
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Data Entry Specialist

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Remote $25 - $100 per hour FLYNT WESTERN

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Job Description

Full time Permanent

We are seeking a detail-oriented and reliable Remote Data Entry Specialist to join our growing team. As a remote data entry professional, your role will involve accurately inputting a wide variety of information into databases, spreadsheets, and other systems. You will be responsible for handling large volumes of data while maintaining a high level of accuracy and ensuring that tasks are completed in a timely manner. This position requires a keen eye for detail and the ability to work independently.

Your responsibilities will include entering data from various sources into the appropriate systems, verifying and updating existing records, and ensuring the confidentiality and accuracy of all information. You will also perform routine checks to identify discrepancies or errors, ensuring data integrity at all times.

The ideal candidate will have strong typing skills with a high degree of accuracy, proficiency in Microsoft Office Suite or Google Workspace, and the ability to manage time efficiently. Previous experience in data entry is a plus, and a high school diploma or equivalent is required.

Company Details

The Flynt Western brand offers a curated selection of contemporary western lifestyle apparel, blending rugged functionality with modern style. Designed for everyday wear, outdoor work, play, and nights out, each piece combines unique, high-quality craftsmanship, ensuring durability and comfort while making a bold statement both on and off the ranch.
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customer service associate

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Remote $25 - $100 per hour FLYNT WESTERN

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Job Description

Full time Permanent

We are seeking a motivated and empathetic Customer Service Representative to join our remote team. In this position, you will handle inbound calls, emails, and live chats from customers across Canada, offering product support and resolving inquiries. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering outstanding customer service.

As a remote customer service representative, you will maintain a professional and friendly demeanor, ensuring that every customer interaction is a positive experience. You’ll be trained on our products, services, and systems, allowing you to provide the most accurate and helpful solutions.

Responsibilities include:

  • Responding to customer inquiries via multiple communication channels.
  • Identifying and addressing customer issues promptly.
  • Maintaining accurate records of customer interactions.
  • Collaborating with team members to improve customer satisfaction.

Requirements:

  • High school diploma (or equivalent).
  • Previous experience in customer service is a plus.
  • Strong communication and multitasking skills.
  • Access to a quiet workspace with reliable internet.

Company Details

The Flynt Western brand offers a curated selection of contemporary western lifestyle apparel, blending rugged functionality with modern style. Designed for everyday wear, outdoor work, play, and nights out, each piece combines unique, high-quality craftsmanship, ensuring durability and comfort while making a bold statement both on and off the ranch.
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Fmcg - Customer Support

Premium Job
Remote $33 - $35 per hour SWISS GEAR

Posted 1 day ago

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Job Description

Full time Permanent

Job Summary:
We are looking for a friendly, solution-focused Customer Support Representative to assist clients by providing product/service information, resolving issues, and ensuring a positive customer experience. This role involves interacting with customers via phone, email, chat, or social media to address inquiries and concerns efficiently.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, or social platforms
  • Provide accurate information about products, services, or policies
  • Resolve customer issues promptly and professionally
  • Document customer interactions and follow up as needed
  • Escalate unresolved issues to appropriate departments
  • Maintain a high level of customer satisfaction
  • Identify customer needs and provide personalized solutions
  • Stay updated on company products, promotions, and policies
Required Skills:
  • Excellent verbal and written communication
  • Strong problem-solving and conflict-resolution skills
  • Patience, empathy, and active listening
  • Ability to multitask and manage time effectively
  • Familiarity with CRM systems and customer support tools
  • Basic technical troubleshooting abilities
Work Experience:
  • Previous experience in customer service, call center, or support roles is preferred
  • Experience with CRM tools (e.g., Zendesk, Salesforce) is an asset
Education Requirements:
  • High school diploma or equivalent (required)
  • Post-secondary education in communications, business, or a related field is a plus
  • On-the-job training is often provided

Company Details

SwissGear is a trusted global brand specializing in high-quality backpacks, luggage, travel gear, and accessories. Known for Swiss precision and innovation, SwissGear combines durability with smart design to meet the needs of travelers, students, and professionals. From TSA-friendly laptop backpacks to rugged luggage built for adventure, SwissGear products deliver functionality, comfort, and style, empowering you to travel smart, wherever life takes you.
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