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A virtual teacher job description includes developing and delivering online lessons using digital platforms, creating lesson plans, and assessing student progress through online assignments and feedback. Key responsibilities also involve using video conferencing and other learning technologies to engage students, collaborating with colleagues, and maintaining communication with parents or guardians about student performance. The role requires technological proficiency, adaptability, and strong communication and organizational skills.

Core responsibilities

• Instruction and lesson planning : Develop and deliver engaging lessons using a variety of online tools and methods. Create curriculum, lesson plans, and instructional materials aligned with educational standards.
• Student assessment : Assign, grade, and provide feedback on assignments, quizzes, and tests. Monitor student progress and learning outcomes.
• Technology use : Facilitate learning through virtual platforms, video conferencing software, and learning management systems. Ensure equipment is in good working order and stay current with educational technology.

Key skills and qualifications

• Bachelor's degree in education or a related field.
• Proficiency in using online teaching tools and platforms.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to manage students in an online environment.
• Creativity, problem-solving abilities, and a high degree of adaptability.

Core Responsibilities

**Inbound & Outbound Communication**

Manage all customer touchpoints including phone calls, emails, live chat, and social media channels with professionalism and efficiency. Maintain accurate records of all customer interactions within company systems.

**Order & Shipment Support**

Provide comprehensive assistance with order placement, shipment tracking, delivery coordination, and address modifications. Resolve issues related to shipment delays, damaged goods, and product returns in a timely and effective manner.

**Problem Resolution**

Conduct thorough investigations of customer complaints, identify underlying causes, and implement appropriate solutions. Ensure customer satisfaction through proactive follow-up and maintain detailed documentation of resolution procedures.

**Account Management**

Maintain current customer profiles, process billing inquiries, and manage credit note requests within the Enterprise Resource Planning (ERP) system with accuracy and attention to detail.

**Process Improvement**

Contribute to continuous service enhancement by recommending procedural improvements, updating FAQ resources and knowledge bases, and providing actionable feedback to operations teams.

**Performance Metrics**

Consistently achieve key performance indicators including average handling time, first-call resolution rates, customer satisfaction scores, and service level agreement compliance.

**Team Collaboration**

Partner effectively with logistics, finance, and IT departments to resolve cross-functional challenges. Actively participate in daily team meetings and professional development sessions.

# Required Qualifications & Skills

**Experience**

One to two years of customer service experience in logistics, e-commerce, or related industries preferred. Recent graduates with exceptional communication abilities are encouraged to apply.

**Technical Proficiency**

Demonstrated competency in CRM platforms (such as Salesforce or HubSpot), ticketing systems, and Microsoft Office Suite. Familiarity with logistics operations is advantageous.

**Language Requirements**

Fluency in written and spoken English is essential. Proficiency in additional Nigerian languages is highly valued.

**Core Competencies**

Exceptional active listening skills, empathy, analytical problem-solving abilities, and conflict resolution expertise. Ability to perform effectively under pressure while maintaining a collaborative team approach.

# Compensation & Benefits

- Competitive base salary with quarterly performance-based incentives

- Comprehensive health, dental, and vision insurance coverage

- Structured onboarding program with continuous professional development opportunities

- Collaborative, growth-focused workplace culture with clearly defined advancement pathways

Join our team at Flatiron Health as a Data Processor and play a crucial role in transforming healthcare through data-driven insights. This position offers an exciting opportunity to contribute to cutting-edge research and innovation in the field of oncology.

• Process and analyze large datasets to extract meaningful information
• Ensure data accuracy and integrity through thorough validation and quality checks
• Collaborate with cross-functional teams to support data-driven decision-making
• Develop and implement data processing workflows and automation tools
• Contribute to the continuous improvement of data processing methodologies

• Bachelor's degree in Computer Science, Statistics, or related field
• Proven experience in data processing, manipulation, and analysis
• Proficiency in SQL, Python, or other data processing tools
• Strong attention to detail and problem-solving skills
• Excellent communication and teamwork abilities

• Competitive salary and benefits package
• Opportunity to work with cutting-edge technology and healthcare data
• Professional development and growth opportunities
• Collaborative and inclusive work environment
• Contribute to meaningful work that impacts patients' lives

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

We are seeking a talented Project Manager to join our team at Wellstar Health System. As a Project Manager, you will play a crucial role in planning, executing, and overseeing various projects within our organization. This is an exciting opportunity to lead cross-functional teams and drive successful project outcomes.

• Develop project plans, timelines, and budgets
• Coordinate project resources and team members
• Monitor project progress and ensure deadlines are met
• Identify and mitigate project risks
• Communicate project status updates to stakeholders
• Collaborate with internal departments to achieve project goals
• Ensure project deliverables meet quality standards

• Bachelor's degree in Business Administration, Project Management, or related field
• Proven experience as a Project Manager in a healthcare setting
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities
• Proficiency in project management software
• Ability to manage multiple projects simultaneously

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Collaborative and supportive work environment
• Contribution to improving healthcare services

We are seeking a detail-oriented and reliable Data Entry Operator to join our team. The ideal candidate will be responsible for accurately entering, updating, and maintaining information in our databases and systems. This position requires a high level of attention to detail, accuracy, and confidentiality. The ideal candidate should be organized, able to work independently, and capable of meeting deadlines in a fast-paced environment.

Responsibilities:

• Enter and update customer, financial, and product data into company databases with speed and accuracy.
• Review data for errors or discrepancies and correct any inconsistencies.
• Maintain data integrity and confidentiality at all times.
• Prepare, compile, and sort documents for data entry.
• Verify and cross-check data from multiple sources to ensure accuracy.
• Generate and maintain regular reports as required.
• Assist in data cleanup and organization projects.
• Support other administrative and clerical tasks as needed.

Skills and Qualifications:

• Proven experience as a data entry operator, clerk, or similar role.
• Excellent typing speed and accuracy.
• Proficient in MS Office (Word, Excel) and data management software.
• Strong attention to detail and organizational skills.
• Ability to handle sensitive information with integrity and confidentiality.
• Good written and verbal communication skills.
• Ability to work independently and manage time efficiently.

Education and Experience:

• High school diploma or equivalent required.
• Additional computer or administrative training is a plus.
• 1–2 years of experience in data entry or related administrative work preferred.

Ideal Candidate:
The ideal candidate is dependable, self-motivated, and meticulous. They take pride in accuracy, manage their time well, and thrive in a structured environment where attention to detail matters.

Key Responsibilities

- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.

- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.

- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.

- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.

- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.

- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.

- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills

- *Education:* Minimum OND/HND or Bachelor’s degree in Business, Communications, or related field.

- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).

- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.

- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.

- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer

- Competitive salary + quarterly performance bonus.

- Comprehensive health, dental, and vision insurance.

- Structured onboarding and ongoing training programs.

- Friendly, growth‑oriented work environment with clear career pathways.

Company Specialization:
Inbound & Outbound Communication – Manage phone calls, emails, live chat, and social media inquiries with professionalism and efficiency; maintain accurate interaction records and response protocols.
Order & Shipment Support – Facilitate seamless order processing, real-time tracking, delivery coordination, and address modifications; resolve shipment delays, damages, and returns with urgency and precision.
Problem Resolution – Analyze customer concerns, determine underlying issues, and deliver effective solutions; conduct thorough follow-ups to ensure satisfaction while documenting resolution protocols.
Account Management – Maintain current customer profiles, process billing queries, and handle credit-note transactions within our integrated ERP platform.
Process Improvement – Drive operational excellence by recommending service enhancements, contributing to knowledge-base development, and providing actionable feedback to operations teams.
Performance Metrics – Consistently achieve KPI benchmarks including average handling time, first-call resolution rates, customer satisfaction scores, and SLA adherence.
Team Collaboration – Partner with logistics, finance, and IT departments to address cross-functional challenges; actively engage in daily briefings and professional development sessions.
Required Qualifications & Skills
Experience: 1-2 years in customer service within logistics, e-commerce, or related sectors (exceptional recent graduates with proven communication abilities encouraged to apply).
Technical: Advanced proficiency in CRM platforms (Salesforce, HubSpot), ticketing systems, and Microsoft Office Suite; foundational understanding of logistics operations preferred.
Language: Excellent English communication skills (verbal & written); proficiency in additional Nigerian languages highly valued.
Soft Skills: Exceptional active listening, empathy, analytical thinking, and conflict management capabilities; composed under pressure with collaborative team dynamics.
What We Offer
Competitive compensation package with quarterly performance incentives.
Comprehensive health, dental, and vision coverage.
Robust onboarding program and continuous professional development opportunities.
Dynamic, growth-focused workplace culture with transparent advancement pathways.

Job Summary:

The Medical Office Front Office Manager is responsible for overseeing the day-to-day operations of the virtual front desk and reception area in a medical practice or healthcare facility. This position ensures that patients receive exceptional service, front office operations run smoothly, and administrative procedures are compliant with healthcare regulations and company policies.

Key Responsibilities:Patient Services:

• Greet and check-in patients promptly and courteously.
• Manage appointment scheduling, confirmations, and rescheduling.
• Collect and verify patient medications and personal information.
• Handle patient billing and weekly billings of clinic
• Filing and updating medical records in real time

Front Office Operations:

• Enforce front desk policies and procedures.
• Ensure efficient flow of communication between front office and clinical staff.
• Monitor office supplies and coordinate ordering as needed.

Insurance and Billing:

• Oversee verification of patient insurance coverage.
• Ensure accurate entry of billing and coding information.
• Work with billing department to resolve patient account issues.

Compliance & Records:

• Ensure patient information is handled in compliance with HIPAA regulations.
• Maintain accurate and up-to-date patient records.
• Prepare reports on front office productivity and performance metrics.

Customer Service & Conflict Resolution:

• Address patient concerns and resolve complaints professionally.
• Act as a liaison between patients, providers, and staff.

Qualifications:

Education and Experience:

• High school diploma required; Associate or Bachelor’s degree in healthcare administration or related field preferred.
• Minimum 3 years of experience in a medical office environment.
• At least 1 year of supervisory or management experience required.

Skills:

• Strong knowledge of medical office procedures and terminology.
• Proficiency with Electronic Medical Records (EMR) systems.
• Excellent organizational and multitasking skills.
• Strong interpersonal and communication abilities.
• Knowledge of insurance verification and billing processes.

Working Conditions:

• Fast-paced medical office environment.
• May require long periods of sitting and use of computers.