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Project Manager
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Job Description
We are seeking a highly skilled and experienced Project Manager to join our dynamic team. As a Project Manager, you will play a crucial role in overseeing and managing various projects from initiation to completion. This is an exciting opportunity to lead and collaborate with cross-functional teams to deliver successful outcomes.
Responsibilities:- Develop project plans, timelines, and budgets
- Coordinate resources and team members to ensure project milestones are met
- Monitor project progress and communicate updates to stakeholders
- Identify and mitigate project risks
- Ensure project deliverables meet quality standards
- Manage project documentation and reporting
- Bachelor's degree in Business Administration, Project Management, or related field
- Proven experience as a Project Manager in a fast-paced environment
- Excellent communication and leadership skills
- Strong organizational and time management abilities
- Proficiency in project management tools and software
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Work-life balance initiatives
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Customer Support
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Join our dynamic team as a Customer Support Specialist and play a crucial role in ensuring customer satisfaction and loyalty. You will be the first point of contact for our valued customers, providing timely and effective assistance to resolve their queries and concerns.
Responsibilities:- Respond to customer inquiries via phone, email, and chat in a professional and friendly manner
- Identify and assess customers' needs to achieve prompt resolution
- Provide accurate information about products and services
- Handle and resolve customer complaints with empathy and patience
- Escalate complex issues to the appropriate department for further investigation
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills
- Attention to detail and accuracy
- Prior experience in customer service or a related field is a plus
- High school diploma or equivalent
- Proficiency in Microsoft Office and CRM software
- Knowledge of help desk software and customer relationship management tools
- Competitive salary and benefits package
- Opportunities for career growth and development
- Positive and collaborative work environment
- Employee discounts on products
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Systems Administrator
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We are seeking a talented Systems Administrator to join our dynamic IT team. As a Systems Administrator, you will play a crucial role in maintaining and optimizing our organization's IT infrastructure. This position offers the opportunity to work with cutting-edge technology and make a significant impact on our operations.
Responsibilities:- Manage and monitor all installed systems and infrastructure
- Install, configure, test, and maintain operating systems, application software, and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Proven experience as a Systems Administrator, Network Administrator, or similar role
- Knowledge of system security techniques and best practices
- Experience with databases, networks (LAN, WAN), and patch management
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Bachelor's degree in Computer Science, IT, or related field
- Certifications in Microsoft, Linux, or Cisco are a plus
- Minimum of 3 years of experience in a similar role
- Competitive salary
- Healthcare benefits
- Paid time off
- Career development opportunities
- Collaborative and inclusive work environment
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Data Processor
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We are seeking a detail-oriented and efficient Data Processor to join our team. As a Data Processor, you will play a crucial role in ensuring the accuracy and integrity of our data. This position offers the opportunity to work with cutting-edge technology and make a significant impact on our operations.
Responsibilities:- Process and input data accurately and efficiently into databases
- Verify data for completeness and accuracy
- Generate reports and analyze data to identify trends
- Collaborate with team members to improve data management processes
- Ensure data security and confidentiality at all times
- Proficiency in data entry and database management
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to work independently and in a team environment
- Knowledge of data processing software and tools
- High school diploma or equivalent
- Prior experience in data processing or a related field
- Certification in data management is a plus
- Competitive salary and benefits package
- Opportunity for professional growth and development
- Dynamic and collaborative work environment
- Health and wellness programs
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Administrative And Support Services
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Description:
We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.
Responsibilities
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Benefits:
Paid Time Off and Holidays with Generous Company Discounts annually given.
Life Insurance
Employee Wellness and 401k plans
Company Details
CUSTOMER SUPPORT SPECIALIST
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways
Company Details
CUSTOMER SUPPORT SPECIALIST
Posted today
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Office Clerk
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The Office Clerk provides administrative and clerical support to ensure efficient operation of the office. This role involves handling routine tasks such as filing, data entry, mail distribution, answering phones, and assisting other departments as needed. The ideal candidate is organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.
Key Responsibilities- Perform general office duties including filing, photocopying, scanning, and data entry.
- Answer and direct incoming phone calls and emails to appropriate departments.
- Greet visitors, clients, and vendors in a professional and friendly manner.
- Maintain and organize office records, databases, and filing systems.
- Prepare and process correspondence, reports, and other documents as required.
- Manage office supplies inventory; order and restock materials when necessary.
- Assist with scheduling meetings, preparing meeting materials, and taking minutes.
- Handle incoming and outgoing mail, deliveries, and courier services.
- High school diploma or equivalent (post-secondary education in Office or Business Administration is an asset).
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organizational and time-management skills with attention to detail.
- Excellent written and verbal communication abilities.
- Ability to work independently and as part of a team.
- Professional attitude, discretion, and reliability.
Benefits:
- Health, Dental, and Vision coverage
- Professional development opportunities
- Flexible work options
Company Details
Information Security - Network Security Engineer
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Job Description
We are looking for a network engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Network Engineer Responsibilities:- Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Performing disaster recovery operations and data backups when required.
- Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
- Replacing faulty network hardware components when required.
- Maintaining, configuring, and monitoring virus protection software and email applications.
- Monitoring network performance to determine if adjustments need to be made.
- Conferring with network users about solving existing system problems.
- Operating master consoles to monitor the performance of networks and computer systems.
- Coordinating computer network access and use.
- Designing, configuring, and testing networking software, computer hardware, and operating system software.
- Bachelor degree in information technology related field of study with a network engineering focus.
- Strong understanding of network infrastructure and network hardware.
- Ability to think through problems and visualize solutions.
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
- Knowledge of application transport and network infrastructure protocols.
- Ability to create accurate network diagrams and documentation for design and planning network communication systems.
- Provides specific detailed information for hardware and software selection.
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
- Ability to work with all levels of staff within and outside of IT and outside the organization.
- A self-starter able to work independently but comfortable working in a team environment.
- Good analytical and problem-solving skills.
- Dependable and flexible when necessary.
- Network security experience.
- LAN and WAN experience.
Company Details
Content Marketing Specialist
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We are looking for a savvy content specialist to guide and develop the content creation process for our brand. As a content specialist, you will be required to research and define desired target audiences, manage the content creation and publishing process, and monitor consumer and content metrics.
To ensure success as a content specialist, you should show a keen eye for detail and be highly creative. A skilled content specialist should be expert storytellers and possess excellent knowledge of consumer and content trends.
Content Specialist Responsibilities:- Meeting with the creative, marketing, and design teams to ideate and define content goals.
- Researching content and consumer trends to ensure that content is relevant and appealing.
- Developing content strategies to effectively reach the desired target audience and marketing goals.
- Creating content for a variety of platforms including blogs, websites, and social media.
- Proofreading and editing content before publishing.
- Ensuring that SEO and SMO strategies are effectively implemented.
- Managing content calendars and ensuring that the content remains consistent across all platforms.
- Coordinating with the marketing, design, and writing teams to ensure the timely delivery of assignments.
- Tracking consumer and content analytics and generating reports and presentations.
- Keeping up to date with content trends, consumer preferences, and advancements in technology.
- Bachelor's degree in literature, journalism, marketing, communications, or similar.
- A minimum of three years of experience in content creation, marketing, communications, or similar.
- A portfolio of published work.
- Familiarity with content management systems such as WordPress, Drupal, and Joomla.
- Good knowledge of content and layout design tools such as Adobe InCopy and InDesign.
- Excellent computer skills with MS Office and Google Suite.
- Good knowledge of various content platforms such as social media, blogs, and print media.
- Strong understanding of content practices such as SEO, SMO, and PPC.
- Excellent written and verbal communication skills.
- The ability to keep abreast of content and consumer trends and advancements in technology.