14,163 147874 Program Support Clerk jobs in Canada

Job Description

* Richmond, BC * Full-time, permanent role working Monday-Friday, 10 am – 6:30 pm * $21 per hour to start + extended medical and dental benefits   Are you looking for an entry-level office opportunity where you can use your excellent attention to detail and multitasking skills to make a difference every day?   Look no further.   We’re Pacific Coast Warehousing ( , and we’ve been serving Western Canada’s 3PL needs for over 25 years. We specialize in the storage, consolidation, and distribution of our customers’ products, always making sure their products arrive safely and on time.   Now, we’re on the hunt for our newest team member: someone with an upbeat personality, and a desire to learn, to join us as a Data Entry / Customer Service Representative.   About the Position:   Working in our fast-paced warehouse office, your primary responsibilities will be to prepare outbound shipping manifest for trailers, address customer order requests and inquiries, by managing all related shipping, inventory, and administrative data entry.   Our customers store their supplies in our warehouse – when they need their products, they’ll contact you and your team to let you know what they need, and when and where they need it. You’ll take it from there to:   * Read and understand incoming paperwork from customers * Check product inventory using our inventory management software * Enter data to prepare shipping documents like bills of lading and shipping manifests * Support general office administration (filing, faxing, answering and directing calls)   This is no ordinary data entry role.  Here, you’ll enjoy tons of variety, and the opportunity to work with our warehouse staff and drivers on a daily basis. When they have questions about orders or inventory, they’ll come to you for your guidance. Every day will offer you the chance to work collaboratively and support your team.   To be successful in this role, you will need to be:   * Methodical:  it’s critical to our business that the information you enter and the paperwork you prepare are accurate. You understand that even small errors can have big effects, so you take your time and make sure to do things correctly. * A multitasking pro: you easily manage competing demands and shifting priorities. You deal with distractions efficiently, and are able to quickly get back to the task at hand. * Calm under pressure: when things get hectic, you stay cool and collected. You take a patient and optimistic approach to any issues you come across.   Working with Pacific Coast Warehousing   We’re a stable company with which you can grow. Working here, we can guarantee you’ll never be bored. We have a busy, fast-paced, and very casual work environment. Many of us have been here for years, and as part our tight-knit team you’ll enjoy a strong sense of camaraderie, every day.   Qualifications   Our must-haves:   * Some experience working in an office environment * Excellent computer proficiency, with basic to intermediate experience using Excel * Experience in a role in which your attention to detail was key to your success * Fluency in English (written and verbal communication)   And here’s what would be a plus:   * Experience working at a 3rd-party logistics company * Experience using shipping and/or inventory management computer software * Experience in a customer or client facing role, where you interacted with customers via email and phone   How to Apply    Our online application gives you the chance to apply as more than just a resume. We’ll assess your qualifications, personality traits and workplace preferences, which should take 10 to 15 minutes to complete. After submitting, you'll be able to view your results.    We strive to build diverse teams that reflect the community, and encourage applications from underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.  If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button.    We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.

Job Description

We are seeking a detail-oriented and customer-focused individual to join our Sales Operations team as a Data Entry / Customer Service Associate . This role supports the efficiency of the sales process by managing customer data, processing orders, assisting with CRM updates, and ensuring accurate and timely communication with both internal teams and external customers.

• Accurately enter and update customer and sales data in CRM systems
• Process sales orders, purchase requests, and customer account updates in a timely manner.
• Respond to customer inquiries via email or phone regarding order status, billing issues, or general support.
• Assist the sales team with administrative tasks including quote preparation, data reporting, and lead follow-ups.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with Sales, Finance, and Logistics to ensure seamless order fulfillment and issue resolution.
• Flag inconsistencies or gaps in sales data and assist with clean-up projects as needed.
• Support internal reporting by gathering and formatting sales data for dashboards or presentations.
• Help document and improve operational workflows related to data and customer service.

• Associate or bachelor’s degree preferred.
• 1–3 years of experience in a customer service or data entry role, ideally within a sales or operations environment.
• Proficiency in Microsoft Office (especially Excel); experience with CRM platforms is a strong plus.
• Excellent attention to detail and organizational skills.
• Strong communication skills and a professional, customer-oriented demeanor.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Comfortable handling confidential or sensitive information.

• Familiarity with B2B sales cycles or order management processes.
• Basic knowledge of reporting tools or dashboards (e.g., Excel PivotTables, Power BI, Tableau).

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Job Description

JOB DESCRIPTION

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!

The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.

• Flexible schedules
• Very competitive earnings
• Staff pizzas
• Career growth opportunities

Domino's is an equal opportunity employer.

• Previous Domino's experience, or experience making pizzas is beneficial
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
• Focus on cleanliness and personal hygiene
• Must speak English
• Must have SIN and be legally permitted to work in Canada
• Must be able to work at least two of Friday, Saturday and Sunday shifts
• Food handling certification is preferred

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Branded Inc is seeking a remote position for customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts.

The most effective customer service representatives are truly happy to assist clients. They communicate with passion, patience, and empathy. They enjoy conversing and appreciate the benefits of effective communication.

Responsibilities

• Organize a number of incoming calls.
• Contribute to the company's success in the top customer service categories, such as communication, listening, problem-solving, and politeness.
• Respond to incoming calls while delivering great customer service by meeting and going above and beyond what the client expects.
• Answer all incoming calls and provide excellent customer service by exceeding the client's expectations.
• To produce sales leads.
• Find out what clients want and analyze it to satisfy them.
• Create long-lasting connections and trust with your customers by being honest and communicative with them.
• Use the proper techniques and instruments to provide information that is true, accurate, and comprehensive.

Requirements

• High school diploma
• Experience providing customer support or working as a client service representative
• A history of exceeding quotas
• Exceptional phone contact management abilities and active listening
• Knowledge of CRM systems and procedures
• Customer-centeredness and the capacity to adjust to and react to various characters
• Excellent presentation and communication abilities
• The capacity to multitask, prioritizes, and efficiently manage time

Location: Remote

The Balance Institute Pty Ltd specializes in delivering compassionate, learner-centered educational services to support families through life’s pivotal transitions. We believe in empowering every individual with knowledge, clarity, and confidence.

Role Summary:
As a Customer Service Representative, you'll be the friendly and knowledgeable first point of contact for our learners and partners. Your role is key in creating smooth, positive interactions and strengthening relationships.

What You’ll Do:

• Manage inquiries via phone, email, and chat
• Help with enrollment, scheduling, billing, and account support
• Resolve service issues with empathy and accuracy
• Liaise with internal teams to ensure records are accurate
• Strive for first-contact resolution and client satisfaction

You’ll Bring:

• Great communication and problem-solving skills
• Empathy and patient, calm demeanor
• Familiarity with CRM or MS Office tools
• Previous customer-facing experience is a plus

Why Join Us:
We offer development opportunities, a flexible work environment, and the chance to make a meaningful difference in people’s educational journeys. You’ll help uphold our standard of excellence and care.

We are seeking a dedicated and motivated Remote Customer Service & Helpdesk professional to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while helping to resolve issues efficiently and effectively. Your primary responsibility will be to assist customers with their inquiries, provide troubleshooting solutions, and ensure that they have a positive experience with our company. As a remote position, you will have the flexibility to work from home, but you will be expected to maintain a high level of responsiveness and professionalism. We value individuals who are passionate about customer service and possess strong problem-solving skills. Your ability to communicate clearly and effectively will be essential as you navigate a diverse range of customer needs and expectations. By leveraging technology and your communication prowess, you will play a vital role in enhancing our customers' experiences and contributing to the overall success of our organization. If you have a strong desire to help others and the required skills to excel in a remote environment, we encourage you to apply and become a valuable part of our customer service team.

• Respond promptly to customer inquiries via phone, email, and chat.
• Diagnose and troubleshoot customer issues related to products and services.
• Provide detailed product and service information to customers.
• Document all customer interactions and resolutions in the helpdesk software.
• Escalate complex issues to higher-level support when necessary.
• Maintain a comprehensive understanding of company policies and procedures.
• Participate in training and development programs to continuously enhance skills.

• Proven experience in customer service or helpdesk support roles.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a proactive mindset.
• Ability to work independently in a remote environment.
• Familiarity with helpdesk software and ticketing systems.
• Basic technical knowledge of computer systems and software applications.
• Strong organizational skills and attention to detail.

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative at Collegiate Charter School. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong attention to detail. In this role, you will be responsible for providing exceptional customer service to students, parents, and staff members.

• Respond to inquiries and provide information to students, parents, and staff via phone, email, and in person
• Assist with enrollment, registration, and scheduling processes
• Resolve customer complaints and issues in a timely and professional manner
• Maintain accurate records of all customer interactions
• Collaborate with other departments to ensure a seamless customer experience

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

If you are passionate about providing exceptional customer service and making a positive impact in the lives of students, we encourage you to apply for the Customer Service Representative position at Collegiate Charter School.

Rumipamba is seeking a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service to our clients while representing the company in a professional manner.

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and efficient manner
• Maintain a high level of product knowledge to assist customers with their inquiries
• Process orders, returns, and exchanges accurately
• Collaborate with other departments to ensure customer satisfaction

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Ability to multitask and prioritize in a fast-paced environment
• Previous customer service experience preferred
• Proficiency in Microsoft Office and CRM software

• Excellent interpersonal skills
• Attention to detail
• Ability to remain calm under pressure
• Team player

• Minimum of 1 year of customer service experience
• Experience in a call center environment is a plusTracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered. Compiles, sorts and verifies data for accuracy. Contacts responsible parties or clients from other organization to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording, proper data analysis of sales records and recording pay slips into accounting database

Job Title: Customer Service Help Desk Representative

Location: Remote

Job Type: Full-Time / Part-Time

We are dedicated to providing exceptional service and support to our customers. We believe that every interaction is an opportunity to deliver outstanding value and create positive experiences. Our help desk team plays a crucial role in ensuring customer satisfaction, and we are looking for a passionate and skilled individual to join our growing team.

We are seeking a dynamic Customer Service Help Desk Representative to join our team. In this role, you’ll be the first point of contact for customers seeking technical assistance or support. You will assist with troubleshooting issues, answer inquiries, and provide guidance on our products and services, ensuring a seamless customer experience.

If you love solving problems, helping people, and working in a collaborative environment, this role is for you!

• Provide Technical Support: Respond to customer inquiries via phone, email, or chat, offering assistance with technical issues, account inquiries, and product troubleshooting.
• Problem-Solving: Analyze customer issues, investigate root causes, and offer solutions in a timely and efficient manner.
• Documentation & Reporting: Log and track customer interactions, document troubleshooting steps, and escalate unresolved issues to appropriate teams.
• Customer Education: Help customers understand and navigate our products/services by providing clear instructions and guidance.
• Collaboration: Work closely with cross-functional teams (engineering, sales, etc.) to resolve complex issues and enhance the customer experience.
• Maintain Knowledge Base: Stay up to date on product features, updates, and internal processes to provide accurate and current information to customers.

• Strong Communication Skills: Excellent written and verbal communication, with the ability to explain technical concepts clearly and concisely.
• Customer-Centric Mindset: Genuine passion for helping others, with a focus on providing top-tier customer service.
• Technical Aptitude: Basic troubleshooting and problem-solving skills, with the ability to learn new software/tools quickly. Experience with help desk software (e.g., Zendesk, Freshdesk) is a plus.
• Patience & Empathy: Ability to handle challenging customer interactions with professionalism and composure.
• Team Player: Willingness to collaborate and contribute to a positive team environment.
• Experience: Previous customer service or help desk experience is preferred, but not required. We are happy to train motivated candidates.

• Competitive Pay & Benefits: We offer a competitive salary along with [health benefits, retirement plans, paid time off, etc.].
• Flexible Work Options: [Remote, hybrid, or on-site opportunities].
• Growth Opportunities: At [Company Name], we are committed to supporting your career growth with professional development resources and internal promotion opportunities.
• Positive Work Culture: Join a team that values collaboration, creativity, and a healthy work-life balance.