4,540 Customer Service jobs in Canada
Customer Service / Technical Support Representative

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Customer Service / Technical Support Representative
Job Description
The Customer Service/Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services.
.Title: Customer Service Representative
Location: Chatham, Ontario
**JOB DESCRIPTION**
The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ( ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service / Technical Support Representative, you will:
+ Passionately assist automotive customers, respond to their questions and inquiries, and resolve any concerns regarding the client's products and/or services.
+ Be responsible for the timely response to escalated cases.
+ Effectively troubleshoot technical issues of hardware, software, networking, or other client products, make follow-up outbound calls to customers or other parties, and follow appropriate escalation paths as needed.
+ Provide customer support for customers to resolve technical issues, warranty concerns and vehicle needs
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Technical Support Representative role include:
+ 18 years or older with secondary education
+ Talent, passion, and patience to deliver excellence in customer service
+ 1 year of customer service work experience (in a Contact Centre environment preferred)
+ You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills.
+ Able to speak, write and understand English which will be confirmed by an assessment
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $17.75- $22.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 300,000 people around the globe call Concentrix their "employer of choice" - proudly united as "One Concentrix."
Location:
CAN Chatham
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
We are seeking a highly motivated and empathetic Remote Customer Service Representative to join our growing team. As the first point of contact for our customers, you will provide exceptional service by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.
This is a remote position available across all Canadian provinces and territories , allowing you to work from the comfort of your home while supporting a diverse and inclusive customer base.
Key Responsibilities:
- Respond to customer inquiries via phone, email, live chat, or social media
- Provide product and service information, troubleshooting support, and order assistance
- Handle and resolve customer complaints with professionalism and empathy
- Document customer interactions and escalate issues as needed
- Maintain up-to-date knowledge of company products, services, and policies
Requirements:
- High school diploma or equivalent (post-secondary education is an asset)
- Minimum 1 year of customer service experience (remote experience preferred)
- Excellent communication skills in English (French is a strong asset)
- Ability to multitask and navigate various software tools
- Reliable internet connection and a quiet, distraction-free workspace
What We Offer – Canadian Benefits:
- Extended Health & Dental Coverage – Comprehensive plans including vision, mental health services, and prescriptions
- RRSP Matching Program – Invest in your future with employer-matched Registered Retirement Savings Plan contributions
- Paid Time Off & Statutory Holidays – Generous PTO plus all federal and provincial holidays recognized
- Work-From-Home Stipend – Monthly allowance for internet, phone, or home office expenses
Why Join Us?
At our company, we celebrate diversity, support work-life balance, and are committed to providing meaningful careers across Canada. We welcome applicants from all backgrounds, including Indigenous peoples, persons with disabilities, and newcomers to Canada.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
$28 An Hour
We’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.
We support a modern, data-driven approach to farming, distribution, and customer service — and we’re growing our team to match that vision.
Key Responsibilities:
Accurately enter, update, and maintain data in internal systems and spreadsheets.
Process customer orders, supplier records, and inventory data.
Review and verify the accuracy of data before input.
Perform regular backups to ensure data preservation.
Assist with reporting tasks, database cleanup, and document management.
Maintain confidentiality of sensitive business and customer information.
Communicate with team members and managers to ensure alignment on data priorities.
Support administrative and clerical tasks as needed.
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
$8 An Hour
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
28 An Hour
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
28 An Hour
Company Details
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
We are seeking a friendly, detail-oriented, and proactive Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner.
- Provide accurate information about products, services, orders, billing, and policies.
- Resolve customer complaints or concerns efficiently and effectively.
- Maintain customer records by updating account information in the CRM system.
- Follow up with customers to ensure satisfaction and encourage feedback.
- Collaborate with internal departments (sales, logistics, technical support) to resolve complex issues.
- Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction.
- Stay up-to-date with product knowledge, policies, and procedures.
- High school diploma or equivalent (associate or bachelor’s degree preferred).
- Proven experience in a customer service role or similar.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and organizational abilities.
- Proficiency with customer service software, CRM systems, and Microsoft Office.
- Ability to multitask and remain calm under pressure.
- A positive attitude and a passion for helping others.
- Bilingual or multilingual capabilities.
- Experience in [industry-specific knowledge, e.g., retail, telecommunications, healthcare, etc.].
- Office-based or hybrid/remote, depending on the role.
- Standard business hours with occasional evenings/weekends, if needed.
Company Details
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
$28 An Hour
we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.
About the Role:
We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of onboarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.
Key Responsibilities:
Manage end-to-end onboarding logistics for new hires, including document collection, system setup, and orientation support
Prepare, review, and validate payroll data in coordination with HR and Finance
Maintain and update employee records across HR systems (e.g., Gusto, ADP, BambooHR)
Generate recurring and ad hoc reports from HRIS and payroll systems
Track and follow up on compliance tasks, including training and documentation requirements
Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes
Support administrative tasks tied to performance reviews, offboarding, and internal HR initiatives
Company Details
Customer Service Representative
Posted 9 days ago
Job Viewed
Job Description
We are looking for a friendly, detail-oriented, and motivated Entry-Level Customer Service Representative to join our team. This role is ideal for someone who enjoys helping others, solving problems, and providing an excellent customer experience. No prior experience is required—just a positive attitude and a willingness to learn!
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in-person in a professional and courteous manner.
- Provide accurate information about products, services, and policies.
- Assist customers with order placement, billing issues, returns, and general troubleshooting.
- Document customer interactions and feedback in the CRM system.
- Escalate complex issues to the appropriate departments as needed.
- Follow up with customers to ensure their concerns are fully resolved.
- Maintain up-to-date knowledge of company products and services.
- High school diploma or equivalent required; college coursework a plus.
- Excellent verbal and written communication skills.
- Basic computer skills and ability to navigate multiple systems.
- Strong interpersonal skills and a passion for helping people.
- Ability to work both independently and as part of a team.
- Reliable, punctual, and organized.
- Willingness to learn and adapt in a fast-paced environment.
- Paid training and ongoing support.
- Opportunities for growth and career development.
- Friendly and supportive team environment.
- Competitive hourly wage and performance incentives.
- Health, dental, and vision benefits (for eligible employees).
- Paid time off and holiday pay.
Company Details
Customer Service Representative
Posted 14 days ago
Job Viewed
Job Description
We are seeking a Customer Service Assistant, handles customer interaction for an organisation. Their top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records.
Customer Service Assistant are responsible for providing assistance to a company’s customers or clients. They will need to fulfil the following important duties to excel at their job:
- Raising support tickets to enable tracking and resolution of customer requests
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organisation’s offerings
Skills and experience required to be a successful Customer Service Advisor:
- Outstanding Customer Service skills
- Solid administration skills
- Resilient , positive , numerate and detail oriented
- Organised and able to prioritise workload in a faced paced environment
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Company Details
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Customer Service Associate

Posted today
Job Viewed
Job Description
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
2115 Faithful Ave, Saskatoon, SK S7K 1T8
Customer Service Associate

Posted today
Job Viewed
Job Description
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
277 Broadway Street East, Suite 33A, Yorkton, SK S3N 3G7
Customer Service Associate

Posted today
Job Viewed
Job Description
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
302 Cope Lane, Saskatoon, SK S7T 0G3