3,956 Account Coordinator jobs in Canada

Account Coordinator

Mississauga, Ontario Brand Momentum

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Now Hiring: Account Coordinator Walmart Specialty Merchandising Program
Location: Hybrid (Mississauga HQ + Remote)
Job Type: Full-Time, Permanent

We are looking for a detail-driven, proactive and collaborative Account Coordinator to support our Walmart Specialty Merchandising Program across Canada. If you thrive in a fast-paced environment, love coordinating teams, and have a knack for reporting and analytics, this is your opportunity to play a key role in one of our largest national retail programs.

What You'll Do:

Program Coordination & Execution

  • Coordinate the day-to-day communication of a national Sales & Merchandising program
  • Act as the primary point of contact for field staff, providing direction, support, and issue resolution
  • Manage schedules, coverage planning, and program logistics across multiple regions
  • Monitor field execution and performance, tracking KPIs and escalating issues as needed
  • Collaborate with internal departments, including recruitment, training, payroll, and reporting, to keep program execution on track
  • Support ongoing client communication, including weekly status updates and performance reports
  • Ensure brand standards and client expectations are consistently met in the field
  • Help drive operational improvements and contribute to the overall success of the program

Reporting & Analytics

  • Own the collection, consolidation, and analysis of program data (sales, compliance, and execution KPIs)
  • Build and maintain regular client-facing reports and internal dashboards to track program performance
  • Identify gaps, trends, and opportunities through data and provide strategic recommendations
  • Collaborate with internal analytics and operations teams to ensure data accuracy and timely reporting
  • Present performance recaps, insights, and optimizations to internal leadership and external stakeholders
Who You Are:
  • A strong communicator with excellent organizational skills
  • Able to juggle multiple priorities and stay calm under pressure
  • Comfortable working with spreadsheets, scheduling tools, and reporting platforms
  • A problem-solver who takes initiative and thrives in a team environment
  • Detail-oriented, proactive, and resourceful
Qualifications:
  • 13 years of experience in program coordination, project management, or client services (experience in retail, merchandising, or marketing is an asset)
  • Post-secondary education in Business, Marketing, Communications, or a related field
  • Strong proficiency in Microsoft Excel (pivot tables, v-lookups, charts), with bonus points for experience with BI tools (e.g., Power BI, Tableau, Google Data Studio)
  • Excellent communication and interpersonal skills both written and verbal
  • Highly organized with the ability to manage multiple moving pieces and deadlines
  • Bilingualism (English/French) is an asset but not required

About Brand Momentum:

Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada's Top 100 Best Workplaces and one of Canada's fastest-growing companies, we take pride in our commitment to "Goodness," a core value that permeates everything we do.

Our Commitment:

Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.

Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.

Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.

Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.

Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.

We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law.

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Account Coordinator

Vancouver, British Columbia Fintel Connect

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Salary: 55,000

The Opportunity:

Were building something that matters to the future of financial services marketingand were looking for others who are just as motivated.

If you have agency experience we want to hear from you.


The Why:

  • A competitive base salary
  • A rapidly growing organization with genuine opportunities for career advancement and ongoing skill development
  • Comprehensive health and wellness benefits
  • 5 Paid personal days
  • Paid volunteer time
  • A balanced hybrid schedule focused on in-office collaboration while benefiting from one remote workday per week
  • Frequent team events & activities
  • Summer Fridays


The Who:

Fintel Connect is focused on making a meaningful impact. As a leading full-service affiliate marketing solution for financial institutions across North America, were building a team of driven, thoughtful people who want to help shape the future of performance marketingand see the results of their work in real time.

Is it you we are looking for?

As part of our team, you will manage and optimize a portfolio of affiliate partners while recruiting new ones to drive growth and expand market presence. As an Account Coordinator, you will assist with all matters relating to client management including but not limited to: managing regular client meetings, hitting KPIs within budget, delivering reporting deadlines, recruiting new publisher partners and contributing to affiliate strategies.

You're an ideal candidate if you are detail-oriented, well-spoken, resourceful and have strong interpersonal skills that will foster genuine relationships with Fintel Connect partners, affiliates and clients alike.


The Responsibilities:

  • Contribute to program strategies
  • Demonstrate client relationship management and leadership skills internally and externally; creating an environment of trust and consultation
  • Recruit and activate affiliates for your programs with a focus on new and exciting opportunities
  • Meet program targets: increase affiliate traffic, conversions and approvals for your client roster
  • Monitor industry news, competitors, and affiliate websites daily to help stay on top of trends and changes
  • Increase affiliate traffic and conversions for assigned affiliate programs
  • Perform Monthly ROI analysis on affiliate programs and commission deals
  • Share knowledge with teammates through support, training and sharing of experiences
  • Demonstrate a clear understanding of individual clients needs, their businesses and objectives
  • Offer insight and guidance to troubleshoot and respond to client queries
  • Create and manage campaign assets as required
  • Gain expert system knowledge and in-depth comprehension of Fintel's proprietary tracking software to troubleshoot and lead when necessary
  • Monitor affiliate content and coverage as needed to ensure compliance with program terms


The Qualifications:

  • Bachelor's degree in Marketing, Business, Commerce, Public relations or related fields
  • 1+ years of related work experience
  • Self-motivated and demonstrates initiative
  • Excellent customer relationship management skills and ability to develop strategic partnerships
  • Ability to work under pressure and deliver in results and goal-oriented organization
  • Adaptable team player that is career-oriented
  • Effective written and spoken communication in English Strong negotiation, analytical and implementation skills
  • High attention to detail and strong writing and data analysis skills
  • Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress
  • Knowledge of SEO, PPC, and email marketing an asset
  • Legally entitled to work in Canada


At Fintel Connect, we are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed. Join us and be part of a team shaping the future of growth in the financial sector. For more about us, visit our website:Fintel Connect


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Client Account Coordinator

Edmonton, Alberta CDI Spaces

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Salary:

We are looking for a Client Account Coordinator in our Edmonton location who is responsible for providing exceptional customer service to clients, managing communication, and ensuring smooth processes for quotes, orders, and product delivery. This role focuses on maintaining a high level of customer satisfaction by ensuring accurate and timely responses, monitoring order details, and resolving issues in collaboration with the purchasing team.


Key Responsibilities:

Monitor and process incoming quote requests, ensuring all required information is provided.

Prepare and send accurate, finalized quotes based on client requests.

Verify and clarify any missing details for approved orders.

Respond to all customer emails within the same day.

Confirm product availability before finalizing quotes.

Address discrepancies and manage client quote signoffs.

Follow up on client queries and necessary tasks.

Analyze client feedback trends to identify areas for improvement and success.

Submit finalized order details, including any special instructions, to the purchasing team.

Ensure alignment between quotes and actual orders by monitoring discrepancies.

Assist clients with questions, offer recommendations, and confirm final selections.

Notify clients when their order is submitted to the purchasing team and provide expected timelines.

Keep clients updated on any changes or issues with their orders.

Report recurring client concerns to the Customer Service Manager.

Review and track customer feedback to ensure satisfaction and identify areas for improvement.

Ensure continuous communication and resolution of any unresolved issues.

Track order progress and communicate expected delivery timelines to clients.

Monitor KPIs related to client communication and order resolution.


The Client Account Coordinator will uphold the following values:

  • 100% client-focused; always looking to create a WOW experience for clients
  • Team player - ready and willing to go above and beyond to support others on the team
  • A can-do person - you are always looking for solutions.
  • Glass half full - you see the positive side of life and think the best about others.
  • Results-oriented - you love getting things done and crossing things off your list.
  • Detail-orientated - people come to you to proofread things and organize parties.
  • Self-starter - you are accountable for your work and take pride in delivering quality work every single day.

Qualifications:

  • Exceptional written and verbal communication skills.
  • Minimum 2 years of experience in a similar profile
  • Strong attention to detail organizational skills.
  • Ability to manage multiple tasks simultaneously and effectively prioritize.
  • Strong problem-solving ability.
  • Experience in customer service, account management, or related field preferred.
  • Ability to work collaboratively within a team environment.


What you can expect from us:

  • Competitive salary Based on experience, skills, and education.
  • Support for work-life balance paid vacation, birthday flex day, and performance-based earned time off.
  • Core Health Benefits 100% employer-paid health and dental coverage, and additional funds for flex spending accounts.
  • Longevity Rewards You are an important part of the team, and we value long-term commitment and contributions. We recognize your loyalty and service at key milestones with a gift, pre-paid gift card, or RRSP contribution.
  • Tailor-fit workspace We outfit your workspace with tailor-fit furniture solutions to make your work-life comfortable and enjoyable.
  • Inclusive and family-oriented work environment You will build meaningful relationships with people who genuinely want to help you succeed.


If you love people and want to make a difference in the workplace, we want to hear from you. CDI Spaces is an energetic team of people who want to make a difference in our community by creating spaces that transform lives.


We believe that every space we create is an opportunity to provide positive change in the lives of our clients and our people. Its about we not me around here, a place where people find meaning, develop themselves, and provide for their families; and you have an entire team to support your goals. Asking for help when needed and rolling up your sleeves to assist someone else are two things we encourage from everyone who works here. Its an environment where it's fine to fail because together, we will find a solution. We build meaningful relationships and genuinely care about ensuring our clients and employees have an amazing experience with us.


Working with the team at CDI is fun, productive, and challenging in all the right ways. We have a wonderful work environment and a team of dedicated, client-focused employees. If you love working with a smart, innovative team and appreciate lunches and celebratory treats, we are the place for you - please apply!



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Service & Account Coordinator

Burnaby, British Columbia Broadway Refrigeration

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Salary:

Immediate opening Service & Account Coordinator


About us

Broadway Refrigeration & Air Conditioning are leaders in the design, installation, and service of multi-unit residential and commercial heating, ventilation, air conditioning (HVAC), plumbing and refrigeration systems. Since 1957 we have served clients throughout the Lower Mainland and Vancouver Island. Our extensive team of trade-qualified technicians are the foundation of our project, retro-fit, service and maintenance capabilities. We are committed to the sound commissioning and start-up of all of our mechanical systems that can then be serviced and maintained by our in-house team of skilled technicians. We are committed to the longevity and successful training and career development of all of our staff. Join us today!

Office is located in Burnaby (near Brentwood Skytrain Station)


Job brief

We are seeking a Service & Account Coordinator teammate to join the Broadway team as an opportunity to learn the service sales fundamentals and start your career with one of the largest Mechanical Contractors in the Lower Mainland.

Job responsibilities

Overall support for sales, dispatch & administrative team

Maintain customer database

Lead generation and cold calling

Coordination of Worksafe, permitting, business licenses, insurance, certifications and memberships

Employee onboarding

Customer and safety portal management

New and existing customer procurement preparation

HVAC/R & Plumbing repair quotations & proposals

RFP/RFQ preparation

Mechanical takeoffs, RFIs, Schedules, Closeout documents

Account management

Account retention

Event planning

Key qualifications

Diploma, degree or relevant industry experience

Technical aptitude

Positive, upbeat

Is team oriented, team experience

Have strong emotional intelligence, analytical and problem solving skills

Customer service experience a plus

You have excellent verbal and written communication skills

You have proven time-management and organizational skills

You are a self-starter

You are able to work in a fast-paced environment, the ability to handle stressful situations, work under pressure with tight deadlines

You are computer savvy

You have a keen attention to detail

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Creative Account Coordinator

Halifax, Nova Scotia VERB Interactive

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Job Description

VERB is a digital marketing and technology agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office– or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast

Sound good? Great, here’s who we’re looking for…

The Creative Account Coordinator provides essential support to the Production Manager and the Creative team. This role acts as a key liaison between internal teams the client, and plays a vital part in managing the creative workflow.

What You Will Do

  • Coordinate with internal teams and the client to ensure project alignment and timely execution.
  • Manage creative assets for approval, ensuring they meet client requirements and brand standards.
  • Create and manage tickets, facilitating the flow of work from Workfront to Jira.
  • Work directly with clients to manage expectations for delivery and provide updates on project progress.
  • Assist in Jira management and general project management responsibilities, with a focus on creative tasks.
  • Capture internal and external meeting notes and circulate to appropriate stakeholders.
  • Ensure tasks have been completed based on information provided by the client
  • Organize and maintain client folders to keep track of all client documentation, especially related to creative assets.
  • Maintain client status sheets and ensure to stay on top of outstanding items and tickets within Jira.
  • Review timelines, flagging concerns for resourcing overages.
  • Responsible to act as backup and cover projects when other team members are on vacation, as required.

Requirements

  • 1-2 years of experience, ideally with exposure to creative workflows or project coordination.
  • Post-secondary education in marketing, advertising, business, communications, public relations,
  • Experience in graphic design, screen arts, web design, or equivalent a bonus, but is not necessary.
  • Knowledge of print and web production procedures is an asset, but not a requirement.
  • Demonstrated ability to manage internal teams.
  • Must have an interest in digital media and technology and continuously demonstrates a willingness to learn.
  • Highly proactive and demonstrates initiative to find creative solutions to problems.
  • Excellent time management skills and proven ability to maintain professionalism and punctuality with internal and external stakeholders.
  • Strong attention to detail.
  • Excellent written and verbal communication.

Benefits

Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you’re around.

In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team:

  • 80% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
  • A healthy living account
  • Company matching RRSP program
  • Top up for Parental/Pregnancy leave
  • Remote and flexible work arrangements
  • Transit and fitness discounts
  • Recreational sports teams
  • Learning and development opportunities with a multitude of resources
  • Internal recognition programs

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Account Coordinator (Paid Social)

Toronto, Ontario AdParlor

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We're looking for a detail-oriented Account Coordinator who is passionate about paid social media advertising and thrives in a fast-paced environment. In this role, you’ll support the day-to-day execution of paid media campaigns across platforms like Meta, TikTok, Pinterest, and YouTube, while gaining hands-on experience working with high-profile brands and cross-functional teams.

What Will You Do?

  • Support the Paid Media team in the setup, execution, and reporting of paid social campaigns across Meta, TikTok, Pinterest, YouTube, and other digital platforms
  • Assist in building and trafficking campaigns, including QA of ads, targeting, and tracking parameters
  • Monitor campaign pacing, performance, and budgets to ensure delivery aligns with client goals and KPIs
  • Compile performance data and contribute to weekly and end-of-campaign reporting
  • Research industry trends, platform updates, and competitive insights to inform campaign optimizations
  • Support internal operations, including scheduling, note-taking, asset management, billing support, and data entry into project trackers

Requirements

Experience & Education

  • 1+ years of experience in paid media, social media advertising, digital marketing, or related agency work
  • Post-secondary degree or diploma in Marketing, Advertising, Communications, or a related field (preferred)

Platform Knowledge & Technical Skills

  • Familiarity with major ad platforms including Meta Ads Manager, TikTok Ads Manager, Pinterest Ads Manager, and Google Ads (YouTube)
  • Bonus exposure to Reddit, Nextdoor, or other emerging platforms
  • Understanding of key features and tools such as A/B testing, automated rules, UTM tracking, and quality assurance processes

Marketing & Analytics Proficiency

  • Foundational understanding of full-funnel marketing strategy and KPIs such as ROAS, CPM, CPA, CPC, CTR, and CPS
  • Comfortable interpreting campaign performance reports, pivot tables, and core metrics
  • Proficient in Excel and Google Sheets (including formulas, VLOOKUP, and pivot tables); advanced skills not required

Communication & Collaboration

  • Excellent verbal and written communication skills, including the ability to take clear notes, present ideas, and interact with clients professionally
  • Strong interpersonal skills; thrives in a collaborative, cross-functional team environment
  • Positive attitude and team-first mindset; uplifts others and contributes to a supportive work culture

Organizational Strength & Time Management

  • Highly organized and able to manage multiple projects and competing priorities simultaneously
  • Demonstrated ability to meet deadlines, prioritize tasks, and adapt quickly in a fast-paced, evolving environment
  • High degree of professionalism, accountability, and attention to detail

Tool Proficiency & Creative Support

  • Familiar with project management and creative tools such as Slack, Asana, Google Slides, PowerPoint, and Canva
  • Capable of organizing, formatting, and presenting data in a visually compelling way

Initiative & Growth Mindset

  • Eager to learn, quick to adapt, and ready to take initiative
  • Enthusiastic about paid media and committed to delivering high-quality work

About Us

AdParlor is a rapidly growing creator marketing and performance media agency, uniquely positioned at the intersection of influencer marketing and media buying expertise. Unlike traditional influencer agencies focused solely on top-of-the-funnel strategies, we combine deep-rooted paid social expertise with creator partnerships to drive measurable, bottom-of-the-funnel outcomes for our clients.

As a trusted partner for both advertisers and agencies, AdParlor empowers brands and their agency partners to activate creator marketing campaigns that deliver tangible results. Whether working directly with brands or enabling agencies to elevate their creator marketing capabilities, our approach ensures alignment with business goals and data-driven insights that bridge storytelling with performance.

With a legacy as one of the longest-standing Meta Partners and a proven track record in driving outcomes for multi-billion-dollar brands and digital disruptors alike, AdParlor is redefining the potential of creator marketing.

AdParlor is a subsidiary of Fluent, the nation’s largest performance marketing company (NASDAQ:FLNT).

Benefits

At AdParlor, we celebrate successes, value teamwork, and foster a vibrant, inclusive culture. In addition to offering the opportunity to work with a rapidly growing creator performance marketing agency, we provide:

  • Competitive compensation packages
  • Career advancement and professional development opportunities
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with employer matching
  • Opportunities to participate in volunteer and philanthropic activities
  • Fun and educational team events, including catered lunches, team outings, and wellness initiatives

Salary Range

$50,000-$55,000 CAD base salary plus a competitive incentive compensation plan tied to performance. Actual base salary will depend on factors such as experience, skill set, and location.

At AdParlor, we are committed to building and fostering an environment where our employees feel included, valued, and heard. We are an equal opportunity employer and do not discriminate based on age, color, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by law, embracing differences is what makes AdParlor so great. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

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