533 Account Director jobs in Canada

Job Description

We are looking for an Account Director to undertake account management responsibilities and supervise subordinate staff. Your duties will involve both managing relationships with clients and guiding account personnel.

An effective Account director has a great aptitude for building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise account managers, supervisors and executives.

The goal is to ensure the company’s retention of clientele and facilitate further growth.

Responsibilities

• Plan budgets and activities for account management in the company
• Set up goals and objectives for all subordinate staff
• Provide feedback and counsel to account staff to meet quotas/objectives
• Conduct performance evaluation using key metrics
• Serve as the point of contact for customers in your portfolio
• Understand customer requirements and needs to offer suitable solutions and generate new business
• Ensure the timely delivery of services and products to clients
• Resolve issues to maintain and strengthen customer trust
• Read reports of subordinates and communicate overall quarterly/annual progress to senior management and external stakeholders

Requirements

• Proven experience as an account director or similar position
• Demonstrable experience in negotiation and meeting client requirements
• Solid understanding of budgeting and reporting on progress
• Knowledge of performance evaluation techniques and metrics
• Working knowledge of MS Office and/or relevant software (e.g. Salesforce)
• Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
• Outstanding organizational and leadership skills
• BSc/BA in business administration, sales or relevant field

Job Description

Account Director

William Thomas Digital (WTD) is seeking an Account Director to lead key client relationships, drive revenue growth, and help deliver world-class, personalized customer experiences.

This is a hands-on, strategic, and commercial role. You'll build trusted partnerships with senior stakeholders, forecast and grow your clients, and work closely with strategists, creatives, and technologists to bring bold, effective programs to life. You'll ensure we're not just meeting expectations but we're pushing the work forward, making clients successful, and delivering results that matter.

Client success is your north star. You'll be accountable for the results we deliver, the quality of our work, and the strength of the relationship from roadmap through execution.

About WTD

Recognized as one of North America's fastest-growing marketing agencies, WTD is on a mission to redefine what's possible in personalized customer experience. Our team brings together top talent across CRM, marketing automation, data, AI, creative tech, and customer journey design. We're platform-agnostic, relentlessly creative, and fiercely focused on outcomes.

We design personalized customer experiences powered by creativity, data, and technology with AI at the core. From dynamic lifecycle programs and loyalty ecosystems to intelligent onboarding and agentic platforms that learn, adapt, and act on behalf of the customer, we help brands build stronger relationships and drive measurable business growth. Whether the experience lives in CRM, web, mobile, or beyond, we create connected systems that deliver relevance, value, and scale.

What You'll Do

• Serve as the senior day-to-day lead for one or more of WTD's top client accounts
• Build long-term partnerships by deeply understanding your clients' business, goals, and customers
• Act as a trusted advisor to VP- and Director-level stakeholders, helping them navigate complexity and make bold, smart decisions
• Guide conversations that matter, from roadmap planning and QBRs to executive check-ins and in-the-moment problem solving

• Own the commercial success of your accounts including revenue, margin, pipeline, and forecasting
• Identify whitespace opportunities, shape new scopes of work, and influence roadmaps that drive business forward
• Collaborate with internal teams to craft proposals, pitches, and business cases that unlock value for both the client and WTD
• Deliver accurate forecasts, ensure healthy margins, and keep a close eye on account performance
  

• Ensure all work we deliver is on-brand, on-brief, and drives results whether it's a major strategic initiative or a day-to-day campaign
• Translate client goals into clear plans and work with cross-functional teams to execute them
• Step in where needed to review deliverables, clarify strategy, help shape messaging, or keep a project on track
• Maintain a high bar for quality, consistency, and momentum
  

• Partner closely with strategists, creatives, technologists, and data specialists to shape integrated solutions that work
• Champion clarity, communication, and shared accountability across every phase of delivery
• Help unblock challenges and create the conditions for teams to do their best work
  

What You Bring

• 7 to 10 years of experience in a client-facing role at a CRM, CX, digital marketing, or consulting firm
• A proven track record of growing accounts, building client trust, and delivering measurable impact
• Experience leading cross-functional teams and managing complex, high-visibility work
• Good mentorship and team leadership abilities. Ability to mentor and grow team mates earlier in their careers
• Strong understanding of CRM, personalization, marketing automation, and data-driven marketing
• Familiarity with platforms like Salesforce Marketing Cloud, Braze, Adobe, or Bloomreach is a strong asset
  A commercial mindset with a clear understanding of revenue ownership, margin, forecasting, and opportunity development
  Confident communication skills written, verbal, and visual. You can lead a room, defend a point of view, and make the complex simple
• Curiosity, clarity, and a high bias for action
  

This is a chance to do meaningful work with real impact. Helping ambitious brands deliver smarter, more personalized customer experiences that drive results. You'll lead client relationships that matter, shape programs that perform, and play a key role in the future of WTD.

You won't be handed a playbook. You'll help write it alongside a senior team that values clarity, creativity, and accountability. We move fast, work collaboratively, and push each other to do great work without ego or red tape.

If you're looking for a role where you can grow, lead, and help build what's next in personalized CX we'd love to meet you.

Job Description

This is a remote role, required to work in EST hours. 

Who We Are 

Marketbridge is a leading integrated growth consulting and marketing services firm that accelerates performance from strategy through execution. We combine management consultancy with marketing agency expertise, all backed by marketing science, creative problem-solving, and technological know-how. Our integrated approach brings together teams, technology, data, strategies, processes, and plans to fuel sustainable revenue growth and build deeper, more resonant customer relationships. With 300 professionals across Boston, D.C., London, and Canada, we partner with over 150 global leaders, including Amazon Web Services, AMD, MetLife, Elevance, Flex, and CERN. 
 

Who We’re Looking For 

We’re looking for a dynamic Account Director who thrives at the intersection of strategy and execution. You’ll lead a portfolio of high-value accounts, shaping marketing strategies that drive growth while ensuring flawless delivery. 

This is a role for someone who builds trust quickly, communicates with confidence, and loves being the go-to advisor for senior clients. You’re equally comfortable presenting bold strategies to executives and rolling up your sleeves to help internal teams bring those strategies to life. You’re commercially savvy, deeply curious about B2B marketing, and motivated by creating meaningful impact for clients. 

If you’re energized by big challenges, love working with brilliant cross-functional teams, and want to influence the growth of leading global brands — this role is for you. 

What You’ll Do:

Lead & Grow Client Partnerships 

• Own a portfolio of 4 - 5 accounts, building lasting executive-level relationships (Director to VP). 

• Act as a trusted advisor, helping clients solve business challenges and accelerate growth. 

• Bring industry expertise and market insights that elevate client strategies and outcomes. 

Drive Strategy & Innovation 

• Lead account planning and design integrated marketing solutions that connect directly to client business objectives. 

• Anticipate evolving challenges and connect clients with the right strategies, experts, and tools. 

• Inspire both clients and internal teams with a clear, forward-looking vision. 

Deliver Commercial Impact 

• Oversee revenue forecasting, budgets, and margin performance for your accounts. 

• Ensure projects deliver on time, on budget, and on brief — while driving measurable ROI. 

• Balance client value with agency growth, championing win-win outcomes. 

Inspire Internal Teams 

• Partner closely with Strategy, Media, Creative, and Technology to deliver seamless solutions. 

• Provide clarity and leadership that empowers teams to deliver their best work. 

• Mentor account managers and emerging leaders to strengthen performance and elevate client impact. 

What You’ll Bring 

• 8+ years of account management or client leadership experience, ideally in a B2B agency environment. 

• A proven track record managing complex accounts and senior client relationships. 

• Strong understanding of integrated B2B marketing — from ABM and demand gen to content and digital. 

• Commercial acumen with experience managing forecasts, budgets, and profitability. 

• Familiarity with modern marketing tech stacks (CRM, MAPs, analytics).

• Outstanding communication, leadership, and problem-solving skills. 

• A balance of big-picture strategic thinking and roll-up-your-sleeves execution. 

Our Culture

Marketbridge supports Fortune 50 companies and top global brands in redefining how they go to market. At Marketbridge, you’ll join a vibrant community of collaborative minds dedicated to reinventing growth. We celebrate curiosity, reward bold thinking, and empower you to take the lead in shaping innovative strategies. From day one, you’ll gain hands-on experience, learn from supportive mentors, and engage in ongoing professional development through targeted training, skill-building workshops, and leadership guidance. Our inclusive environment values each individual’s voice, fostering genuine connections and a sense of belonging. Here, you won’t just watch the industry evolve—you’ll help drive it, turning fresh ideas into measurable outcomes and building a career defined by meaningful impact and continuous growth.

Benefits & Perks 

At Marketbridge, we support our team with benefits that prioritize well-being, flexibility, and growth. Here’s what you can look forward to: 

• ️ Time Off & Flexibility – Flexible PTO, summer Fridays, and paid parental leave (up to 16 weeks for birthing parents). Plus, we’re closed from Christmas to New Year’s so you can fully unplug. 

• Health & Wellness – Comprehensive medical benefits and free premium access to the Calm app for relaxation and mindfulness. 

• Financial Security – 401(k) with a 3% company contribution* (US Only), life insurance, long-term disability, and AD&D coverage for extra peace of mind. 

• Learning & Growth – A professional development fund ($500) and continuous learning programs to invest in your career. 

• Tech & Perks – Company-provided laptop & accessories, monthly Wi-Fi & cell stipend, and exclusive discounts through Perkopolis. 
   

Note: This position requires candidates to be eligible to work in Canada without visa sponsorship. Marketbridge is an Equal Opportunity Employer.

Powered by JazzHR

740GAJsjEu

Job Description

Salary:

Proudly Canadian, Building Canadian Brands

About Neptune Retail Solutions

The only marketing solution connecting consumers through every step of their shopping journey, integrating the largest in-store media, digital incentives and targeted DOOH linked to in store media that are proven to increase retail sales.

Account Director

Reports to VP Sales Manager

Role

The Account Director, Canada role is an integral part of the Canadian selling team. The role is focused on driving revenue growth of advertisers through our market leading in store media and digital incentive networks with both existing and new clients. This role is a remote based position, with candidate located in the Greater Toronto Area or Greater Montreal Area.

Timing:

Immediate

Required skills and experiences

• Proven track record of advertising or brand revenue growth over consecutive years, as evidenced by at least two references relevant to the last three years
• High energy results-oriented selling executive
• Ability to operate independently with proven business judgment

Job Description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

WHAT’S THE JOB?
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As a Account Director , you will be responsible for assisting in the overall effective operation of the project/contract to include the safety and well-being of its employees, safeguarding company interests and property, and generally represents the company with respect to the customer.

Your work will include:

• Helps to manages the day to day relationship with the client
• Contributes to Managing, planning and coordinating all on-site work activities
• Provides leadership and direction to staff as defined by contract documents. 
• Participates in recruitment, orientation, scheduling, training and performance of all staff in accordance with corporate policies and according to HR policies and procedures.
• Accountable for the contract Performance Assessment Process.
• Works collaboratively to make certain KPI’s are met and facilities are maintained at performance levels that not only meet but exceed expectations. 
• Maintains a high level of training/competency for all staff, ensures contractors operate at highest standards and safely always

WHO ARE WE LOOKING FOR?

• Relevant experience in managing clients with multiple sites.
• Background in the aviation industry.
• Be familiar with all facets of multi-function project management as demonstrated through work history.
• PMP certification is an asset, must be able to demonstrate success in large project management, cost estimating, budget planning and business accounting.
• Experience in an emergency response or military environment is preferred with a demonstrated ability to work effectively under pressure.
• Demonstrated knowledge of codes and standards of provincial government health and safety.
• A clear criminal record check is required for this role.

WHAT’S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Employee Referral Program!
• Career advancement opportunities.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request

#IND1