364 Account Management jobs in Richmond Hill

Job Description

Director of Account Management

Our clients are at the center of everything we do. As the Director of Account Management, you will have the opportunity to build and develop a world-class team, supporting both Partners and Account Managers. In this role, you will provide in-depth guidance on system capabilities, offer solutions, and contribute to increasing the platform’s value and impact while aligning with partner goals and internal KPIs.

You will collaborate closely with cross-functional teams to identify areas of opportunity and effectively communicate product features and best practices to promote client retention and optimize partner performance. You will also work with other department leaders to create efficiencies and ensure operational scale and growth year over year.

By combining insights, providing exceptional service, and driving innovation, you will play a key role in uniting clients and stakeholders on a single platform that powers outstanding experiences.

Responsibilities

• Manage and mentor our team of account managers.
• Foster a collaborative and high-performing team culture.
• Track KPIs and client satisfaction metrics.
• Support the team in building and maintaining strong, long-term client relationships.
• Identify opportunities for account growth and solution-selling.
• Understand clients’ strategic objectives and ensure services align.
• Lead and analyze the development and execution of account strategies, recommending optimizations.
• Participate in high-level client meetings and strategic planning sessions.
• Allocate resources effectively across accounts.
• Deliver regular performance reports and business reviews to clients.
• Support new business pitches and proposals.
• Contribute to client acquisition through industry expertise and proven performance.

• Experience leading teams.
• Demonstrated ability to manage and guide multiple direct reports.
• Strong background in developing growth strategies and tracking progress.
• Ability to delegate tasks and monitor progress on team initiatives.
• Strong leadership and interpersonal skills.
• Analytical and critical thinking abilities.
• Strong negotiation and presentation skills.
• Excellent verbal and written communication skills.
• Experience with customer service and CRM platforms (Zendesk and HubSpot considered assets).
• University or College degree.
• Minimum 3 years of customer management experience.
• Minimum 2 years of experience managing people.

• $5,000 annual RRSP contribution.
• Comprehensive medical and dental coverage.
• Energetic, collaborative, and supportive work environment.
• Remote role based in Ontario, with all necessary tools and equipment provided.

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

Responsibilities
. To provide advice, support and representation covering Sharda group's entire portfolio of products in its pesticide and biocide businesses particularly in connection with product registrations, Governmental affairs, licensing sales and business development.

· To facilitate the registration process by representing Sharda in Canada for existing and new pesticide and biocide products and technical materials and for permission to advertise, sale, store, use, transport, dispose off, etc. such products for the purpose of commercializing them anywhere in the territory.

· To play an active role in commercialization and sale of Sharda's products in Canada & oriental by calling upon Clients regularly, facilitate orders, facilitate collection: of payments and market promotions in collaboration with Sharda's Head Office in Mumbai, India

· To represent Sharda in national industry associations and trade organizations as may be necessary.

· Preparation and execution of Annual development budgets and work plan in collaboration with contractors, collaborators and customers.

Key Indicators:

• Cultivate strong business relationships with key decision makers

• Proactively identify new opportunities and deliver innovative solutions to customers

• Develop market strategies by researching lists of high potential prospects

Job Description

Salary:

Hello and welcome to Design Works Engineering!

We are a multi-discipline engineering firm inclusive of civil engineering, structural engineering, mechanical engineering, electrical engineering, energy modelling, and fire protection design. We are one of the fastest growing engineering firms in the nation for a reason: our diverse staff all share the same vision create great projects, and even better relationships.

Our team is a group of creative professionals from all walks of life, and we want to hear from you!

The position:

We are actively seeking a dynamic and results-driven Business Development professional to join our team. The ideal candidate will have a passion for building strong relationships, identifying new opportunities, and driving growth within the engineering sector.

This is an on-site position working out of our office located in Toronto, ON.

Responsibilities:

• Identify and pursue new business opportunities in various markets, including residential, commercial, and industrial sectors.
• Develop and maintain relationships with key clients, industry partners, and stakeholders.
• Generate leads and manage the sales pipeline to meet revenue and growth targets.
• Research market trends, competitor offerings, and potential client needs to inform strategic decisions.
• Prepare and present proposals, business development reports, and project bids.
• Collaborate with internal teams to ensure client needs are met and projects are executed smoothly.
• Attend industry events, networking opportunities, and conferences to promote Design Works Engineering.
• Contribute to the development of marketing strategies and promotional materials.
• Assist in contract negotiations and closing deals.
• Regularly review targets and performance with management to evaluate progress and ensure alignment with business goals.
  
  

What you bring?

• Bachelors degree in Business, Marketing, Engineering, or a related field.
• Minimum 5 years of experience in business development, sales, or a similar role within the engineering sector.
• Proven track record of driving business growth and achieving sales targets.
• Strong communication, negotiation, and interpersonal skills.
• Ability to build and maintain long-term professional relationships.
• Analytical mindset with a strategic approach to market trends and business opportunities.
• Ability to work independently and as part of a collaborative team.
• Proficiency in CRM software, Microsoft Office, and other business tools.
• Willingness to travel as required to meet with clients and attend industry events.
  
  

Who You Are:

• You are fluent in English with strong written and verbal communication.
• You are comfortable multi-tasking and prioritizing tasks without supervision.
• You are a natural self-starter with the ability to meet tight deadlines.
• You collaborate effectively with colleagues from various disciplines.
• You understand the importance of providing a high level of customer service to all clients and stakeholders.
• You thrive in a fast-paced environment where you welcome challenges rather than shy away from them.
• You want to be a part of a supportive team who works hard and has fun!
  
  

At Design Works Engineering, we offer more than just a job; we offer a career. Supporting our team members to reach their full potential is at the heart of our business, which in turn delivers superior value to our clients on each of our building projects.

Design Works Engineering is an equal-opportunity employer. If you feel as though you are the right fit for this position, please apply in confidence. If you require any accommodation in the recruitment process, please let us know.

Qualified candidates will be contacted directly by Design Works Engineering for further discussion.

As a Manager – Business Development, you will manage research, analyze, and develop new business opportunities. You will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satisfaction. You will analyze and monitor business growth and decline, as well as provide possible solutions and new ways to strengthen the Company's competitive position within the industry.

Responsibilities:

• Identifies, evaluates, and develops new business opportunities in order to expand business and increase profitability.
• Responsible for retaining and expanding existing company relationships, product lines or market segments, and soliciting new business from prospective customers and suppliers.
• Oversees development and research activities to build on the Company's strengths, identifies potential new markets and business opportunities and increases market share.
• Establishes relationships with potential customers and suppliers. Discusses unmet needs, problems, or complaints, and arranges for meetings with appropriate Wesco representatives.
• Calls on existing or prospective customers within framework of business development call program.
• Represents Wesco in identifying, evaluating, and negotiating acquisitions, partnerships, alliances, joint ventures, and start-ups in current and new business.
• Conducts roll out meetings at new, key, and global account customer locations.
• Leads, develops, and nurtures local implementation teams (LIT).
• Finds, calculates, and documents cost savings related to direct spend, indirect spend and value add services programs.
• Creates and implements account business development activities including product gap identification, account discovery process, and One-Wesco engagement.
• Conducts internal and customer training sessions on account and customer processes.
• Serves as liaison between key suppliers, marketing services, and location operations

Qualifications:

• High School Degree or Equivalent required; Bachelor's Degree - Business Administration preferred
• 5 years required, 6+ years of preferred experience directly related to position
• 5 years required, 6+ years preferred of financial analysis, sales, negotiation
• Knowledge of industry including suppliers, customers, and competitors
• Strong verbal and written communication skills
• Strong business analysis, financial modeling and negotiation skills
• Ability to initiate and develop relationships with key decision makers inside and outside company
• Capable of spotting new business opportunities and quickly evaluate opportunities
• Capacity to analyze financial and operational data, statements and projections
• Ability to identify and cultivate external resources
• Ability to establish relationships of trust
• Ability to learn complex technical information quickly
• Comfortable working in fast-paced environment and simultaneously manage several projects
• Knowledge of Wesco's existing business lines, strengths and challenges preferred
• Ability to travel 50% - 75%

Compensation Details $113,935 - $142,418 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may also include participation in a bonus or sales compensation plan paid according to achievement against sales targets and/or business objectives. Depending on the role, equity and other forms of compensation may also be provided as part of a total compensation package. In addition, Wesco offers a full range of benefits such as paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees. More information about benefits is available here .

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Since 2012, Rightsline has been revolutionizing rights and royalties management with its leading IP Commerce SaaS platform. Trusted by global innovators like Disney, Amazon, Spotify, and the NFL, our solutions empower rights holders to maximize portfolio value, reduce risk, and increase profitability. Serving industries from media and entertainment to life sciences, our scalable platform combines advanced analytics, business process outsourcing, and decades of expertise to tackle the most complex rights and royalties challenges.

With over 300 employees across multiple regions, including the United States, Canada, the United Kingdom, and India, Rightsline fosters a dynamic, collaborative environment where innovation thrives. We're passionate about creating smarter solutions, encouraging personal growth, and celebrating creativity. Join a team that offers competitive benefits, a supportive workplace, and the opportunity to lead the future of intellectual property management.

Welcome to a world of less data entry and more data integrity. Welcome to the Rightsline reality

The Position

Rightsline is seeking a dynamic and results-driven Business Development Representative to join our growing Outbound Sales team. As a Business Development Representative (BDR), you will play a crucial role in driving our sales pipeline by identifying, qualifying, and nurturing leads. Your primary responsibility will be to engage with potential clients, understand their needs, and effectively communicate the value proposition of Rightsline's software products and services. This role offers an exciting opportunity to work in a collaborative environment, learn from experienced professionals, and contribute to the success of our sales team.

What you will do:

• Conduct Inbound and Outbound Prospecting:
• Initiate outbound prospecting efforts through cold calling, email outreach, and LinkedIn to generate interest and book qualified meetings for the sales team.
• Articulate the features, benefits, and value proposition of Rightsline to prospects, demonstrating how it addresses their specific needs.
• Collaborate closely with the sales team to strategize and optimize outreach campaigns, messaging, and lead qualification criteria.
• Follow up with leads in a timely manner to nurture relationships, overcome objections, and progress them through the sales funnel.
• Ensure proper data hygiene and management:
• Maintain accurate and up-to-date records of lead interactions and activities using Salesforce, Outreach, Kaia.
• Share insights with the Sales team on poor data quality
• Research and optimize account within Salesforce using tools like Cognism and Linkedin
• Meet and exceed your quotas and KPIs:
• Meet and exceed monthly and quarterly quotas for qualified meetings booked and pipeline contribution.
• Continuously learn about industry trends, competitive landscape, and product updates to effectively communicate value to prospects.
• Ability to work in an office located in Downtown Toronto (a minimum of 4 days per week during the first 90 days, and 3 days per week thereafter)

What you will bring to the role :

• Proven experience with cold calling required.
• Goal-Oriented: You thrive in a target-driven environment and are motivated by exceeding goals and quotas.
• Excellent Communicator: You possess strong verbal and written communication skills, with the ability to engage prospects and build rapport effectively.
• Fun and Outgoing: You are able to make great conversation and build relationships with our prospects
• Resilient: You are persistent and resilient in the face of rejection, able to overcome objections and maintain a positive attitude.
• Curious and Coachable: You have a genuine interest in learning about our industry, product, and sales techniques, and you are open to feedback and coaching to improve your performance.
• Organized: You are detail-oriented and able to manage multiple priorities and tasks efficiently, while maintaining accurate records and following up consistently.
• Team Player: You collaborate effectively with cross-functional teams and contribute to a positive and supportive work environment.
• Adaptable: You thrive in a fast-paced startup environment where priorities and strategies may evolve rapidly, and you can adapt quickly to changes.
• Tech-Savvy: You are comfortable using CRM software, sales automation tools, and other technology platforms to streamline processes and maximize productivity.
• Bonus points for:
• Previous experience in a B2B SaaS environment
• Proficiency using Salesforce, Outreach, Kaia, Qualified, Cognism
• Knowledge of the M&E, Consumer Products, Publishing or Life Sciences industries

Compensation :

• Competitive Compensation and Health & Dental Benefits
• 401K / RRSP Match Program

The Rightsline Advantage

At Rightsline we encourage inclusiveness, purpose and innovation. We offer flexible work hours, birthdays off, alternating 4-day work weeks, one-time home office allowance, unlimited vacation time, team socials, happy hours and career progression in a high growth environment.

• Rightsline was the very 1st cloud-based rights and contract management platform, so we're used to innovation. We're also used to incredible growth if you're into that sort of thing.
• You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that's been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.
• You'll often hear "Yes, let's try that" and then have the chance to execute your ideas.
• You will grow more here than you would at any other company. That's a promise.
• A People First Company - 4.2 rating on Glassdoor

Our 5 Stage Recruitment Process

• Review - We review applications and screen based on a variety of criteria

• Phone - Candidates will be screened via a quick 20-minute Zoom meeting to discuss the role opportunity

• Interview - We will conduct 2 stages of interviews via Zoom

• Offer - We will make an offer to the candidate that we feel would excel most in the role.

**Please be advised that only those candidates selected for interviews will be contacted, and references will be requested for those candidates selected in the final interview stage.**

Equal Employment Opportunity

Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.

If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply Today

If you want to join a company that strives for a mission, purpose and making an impact, we encourage you to apply today.

We're looking for a Business Development Representative to join our team

In this role, you'll identify new business opportunities, maintain client relationships, manage proposals, and deliver customized scaffolding solutions across a variety of sectors for our Scaffolding and Access Division.

Job Title: Business Development Representative

Reporting to: Director – Business Development

Territory: Greater Toronto Area

Job Duties:

• Identify and solicit potential clients across commercial, industrial, and infrastructure sectors

• Maintain and grow relationships with existing accounts

• Review RFQs, tenders, and bid documents; manage follow-up and tracking

• Assess client needs and recommend appropriate scaffolding solutions and services

• Collaborate with estimating, engineering, and operations teams to tailor solutions

• Log and track proposals and opportunities in CRM/database

• Prepare and deliver detailed proposals, sales presentations, and service agreements

• Estimate costs of rental, erection/dismantling, and maintenance services

• Negotiate terms of service or rental contracts

• Provide post-sale support and troubleshoot any service-related issues

• Maintain strong product knowledge to effectively communicate technical features and benefits

• Monitor market conditions, competitor activity, and emerging trends

• Contribute to the development and execution of regional sales strategies

Employment Requirements:

• A college diploma or university degree in a relevant field is preferred

• Minimum 3–5 years of experience in sales or technical roles related to scaffolding or construction services

• Proficient in Microsoft Office (Excel, Word, PowerPoint)

• Strong communication, negotiation, and presentation skills

• A valid driver's license and a clean driving record

Experience working with construction drawings, site conditions, and industrial environments is considered an asset

Ready to build your future with us?

Apply now and become part of a team that values safety, innovation, and client success.