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Financial Services Manager

Vancouver, British Columbia Dueck Auto Group

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Salary: COMMISSION/BONUS

About Us

Dueck Auto Group is one of Canadas largest automotive dealerships with three locations in the Greater Vancouver Area Dueck on Marine, Dueck Downtown, Dueck Richmond and Dueck Isuzu.


Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to supporting the community.Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome you to join our dynamic and innovative team.


Position Summary

TheFinancial Services Manageris a professional, customer-oriented, and self-motivated individual responsible for finalizing vehicle sales contracts while simultaneously setting up extended service contracts and insurance arrangements. The primary responsibility includes meeting with customers to determine and meet their needs for additional services, including warranty, insurance, and financing. Reporting directly to the Vice President of Sales, the Financial Services Manager works closely with all areas of the business to ensure effective interdepartmental communication, timely completion of paperwork and customer service excellence.


Key Responsibilities

  • Present extended service contracts and other owner protection packages to customers during the completion of the vehicle sale
  • Build relationships with customers in order to discover customer needs and requirements
  • Increase revenue by selling value-added products and services to customers, including warranty, insurance and other financial services plans
  • Complete the required documentation and administrative duties between the sales floor and the financing department
  • Ensure all legal documentation is sent and received between the dealership and financial institutions
  • Arrange customer financing by communicating with lenders and financial institutions
  • Review customers credit applications for accuracy and match customers to financial sources if necessary
  • Maintain frequent communication and coordination among all necessary departments


Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.


Social Skills & Requirements

  • Excellent communication, interpersonal, and organizational skills
  • Ability to prioritize and maintain professionalism during high-volume periods
  • Detail-oriented and conscientious work ethic
  • Self-driven to work independently with the ability to work effectively and collaboratively in a team environment
  • Problem-solving skills with the ability to handle customer inquiries and concerns


Technical Skills & Requirements

  • Minimum 3-5 years of experience as a sales professional or business office manager is required
  • Previous automotive dealership experience is preferred
  • Strong understanding of consumer credit reports for customer loan approval
  • Dealertrack and PBS knowledge are considered an asset
  • Second spoken language is an asset
  • Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
  • Commitment to continuous learning to update industry knowledge, including financial services offerings and sales procedures


Logistical Requirements

This is a full-time, commission-based position atDueck on Marine (400 SE Marine Drive, Vancouver, BC)that includes shift work and weekends/holidays. This position may require working extended hours based on the needs of the business.


Join our Team

There is no time like the presentwe encourage all qualified candidates to apply by submitting a resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.


Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance


Flexible Language Requirement:

  • English required, secondary languages are a plus


Supplemental pay types:

  • Bonus pay
  • Commission pay


Experience:

  • Automotive Finance Manager: 3 years (required)
  • Automotive Sales: 2 years (preferred)


License/Certification:

  • VSA (required)
  • Valid BC Driver's License required with a clean history


Work Location:In person
#IND2

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Financial Services Manager

Pickering, Ontario Drive Autogroup

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Drive Autogroup

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.

We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

Career Opportunity

Drive Autogroup is seeking to hire a Full-Time Financial Services Manager. The Financial Services Manager is a key member of the sales team in providing high quality service to every valued customer. The Financial Services Manager is extremely skilled in providing our guests financing solutions and insurance products that fit their needs and lifestyles. You will be responsible for providing solutions in financing, mechanical repair service contracts, GAP insurance, credit insurance and other aftermarket products to clients.

Responsibilities

  • Establish and maintain strong relations with our customers as well as lenders.
  • Maintain accurate monthly, quarterly, and year-end reports.
  • Identify the customer’s need for financing/leasing and explore different payment options.
  • Present finance options, warranties, insurance, parts and accessories and protection packages offered by the dealership.
  • Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity.
  • Accurately prepare all loan documentation, warranty information etc. and dealer paperwork related to the transaction.
  • Stay up to date on product changes and new products.
  • Understand and comply with National, Provincial, and local regulations that affect the Financial Services and the administration of the various products and services
  • Deliver memorable guest experience during your interactions with our guests.
  • Establish professional relationships with customers to encourage repeat and referral business.
  • Handle customer complaints tactfully, promptly, and with concern for the customer.

Qualifications

  • Experience in the automotive industry and holds a valid driver’s and OMVIC license.
  • Strong facilitation skills and the ability to work with customers to understand their needs.
  • Model of confidence in their approach with customers and ability to negotiate win-win.
  • Demonstrate Honest, Reliable, and Ethical business practices.
  • Results-oriented with perseverance to bring projects to completion.
  • Has an eye for details to go the extra mile to exceed customer expectations.
  • Takes self-initiative to execute tasks but is also motivated in a team environment to achieve common goals.

What We Offer

  • Competitive compensation plans
  • Collaborative team dynamic and Family-like atmosphere
  • Supportive work environment
  • Health and wellness initiatives
  • Community involvement activities
  • Exciting company events
  • Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.


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Financial Services Advisor

Cochrane, Ontario Cochrane Toyota

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Join Our Award-Winning Toyota Dealership as a Financial Services Advisor!

Are you passionate about delivering exceptional customer service and excited about helping people achieve their automotive dreams? We are seeking a motivated and personable Financial Services Advisor to join our team at Cochrane Toyota.  

About Us:
Our dealership has been recognized for excellence in customer satisfaction, innovation, and community involvement. We pride ourselves on providing a seamless and transparent financing experience for every customer.

What You’ll Do:

  • Greet customers warmly and guide them through financing options and F&I products.
  • Assist customers in understanding various finance and insurance products, including warranties, protection plans, and GAP coverage.
  • Process loan and lease applications efficiently and accurately, working with lenders to secure competitive rates.
  • Maintain a professional and friendly demeanor, ensuring a positive dealership experience.
  • Manage cash and credit transactions with accuracy and integrity, similar to a Bank Teller.
  • Educate customers on payment options, contract details, and coverage terms to promote transparency and trust.
  • Stay current on products, compliance requirements, and industry best practices.

Who You Are:

  • Friendly, approachable, and excellent at building rapport with customers
  • Detail-oriented with strong organizational skills
  • Previous experience in retail banking, finance, sales, or customer service.
  • Proven ability to explain financial concepts clearly and confidently
  • Positive attitude with a commitment to customer satisfaction
  • Ability to work in a fast-paced environment and handle multiple tasks

What We Offer:

  • Competitive salary with bonus opportunities
  • Ongoing training and professional development
  • Supportive team environment at an industry-leading dealership
  • Opportunities for career growth within our award-winning organization
  • Employee recognition programs and a fun, energetic workplace

Ready to Drive Your Career Forward?
Apply now and become a part of our winning team! 

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Financial Services Manager

Yarmouth, Nova Scotia Chrysler

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We’re looking for a motivated and customer-focused Financial Services Manager to join our thriving Chrysler dealership. In this role, you’ll combine your sales skills with your passion for helping people to create financing solutions that fit each customer’s needs—while driving profitability for the dealership.

We believe in building lasting relationships—with our customers, our lenders, and our team. If you’re the kind of professional who can close deals with confidence while earning trust through transparency and exceptional service, we want you on our side.

What You’ll Do:

  • Present finance, warranty, and protection options in a clear, customer-friendly way

  • Secure competitive financing through a variety of trusted lenders

  • Partner closely with the sales team to deliver a seamless customer experience

  • Maintain full compliance with all laws, regulations, and dealership policies

  • Consistently meet and exceed sales and profitability goals

What We’re Looking For:

  • Proven experience in automotive F&I (minimum 2 years preferred)

  • Strong sales, negotiation, and communication skills

  • High attention to detail and strong organizational abilities

  • A positive, team-first mindset with a focus on customer satisfaction

What We Offer:

  • Competitive Commission-based Compensation Package—six-figure potential

  • Comprehensive health and dental benefits, Retirement Plan

  • Ongoing professional development and manufacturer training

  • Paid time off

  • Employee Purchase Program

  • A supportive, team-oriented environment where your success is celebrated

If you're ready to help customers drive away happy while building a rewarding career, we want to hear from you!

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Financial Services Coordinator

Stratford, Ontario Strickland's Automart

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Location: Stratford, ON

Job Type: Full-time

Pay: $ 21.50 hourly + percentage of gross sales

About Us

Strickland’s Stratford Toyota is a proud member of the Strickland’s, delivering top-tier customer experiences through our wide selection of new and pre-owned Toyota vehicles. Known for our integrity, innovation, and commitment to service, we are driven by the goal of making every car-buying journey smooth and satisfying.

If you’re ready to accelerate your automotive career and join a team that values excellence, growth, and long-term success—this is your destination.

Why Join Strickland’s Stratford Toyota?

At Strickland’s, we recognize and reward dedication. We foster a culture that encourages collaboration, celebrates individual contributions, and offers continuous learning opportunities. More than just a dealership, we’re a community built on trust, support, and shared success.

We also offer the largest inventory of used vehicles in Stratford and surrounding areas — with over 700 used vehicles available. This means more opportunities for you to succeed in a fast-paced, customer-focused environment where your efforts directly contribute to real results.

If you're driven, passionate, and ready to grow, we’d love to welcome you to the team.

Your Responsibilities

Guide customers through the vehicle financing and leasing process with professionalism and clarity

Work with lenders and financial institutions to secure approvals and competitive rates

Present and explain extended warranties, protection packages, and additional products

Ensure all financial documentation is accurate, complete, and compliant with regulations

Support the sales team with timely updates and assistance to maintain seamless customer experience

Maintain knowledge of lending guidelines, rates, and promotions

Build strong relationships with customers to encourage satisfaction, retention, and referrals

Stay up-to-date on all Toyota financial programs and manufacturer incentives


What We’re Looking For

Previous experience in automotive finance or customer service preferred

Strong communication, problem-solving, and organizational skills

Detail-oriented with a commitment to compliance and accuracy

Knowledge of automotive finance products and processes

Ability to work flexible hours, including evenings and weekends

Valid OMVIC certification (or willingness to obtain)

Valid Ontario G Driver’s License with a clean driving record

Our Core Value

Engaged & Fulfilled Employees – We cultivate a supportive environment where team members thrive

Career Path Opportunities – Your growth fuels our success, and we celebrate every milestone

Guest Satisfaction – We aim to exceed expectations and create memorable experiences

Profitability – A shared commitment to success benefits every member of our team

What We Offer

Competitive compensation structure with bonus and commission pay

Comprehensive benefits package, including:

Extended health care

RRSP matching

Life and disability insurance

Paid time off

Store discounts

Opportunity to drive brand new vehicle (Toyota)

Company events and team-building activities

Ongoing training and professional development

A supportive and energized workplace culture

Join Our Team!

Strickland’s Stratford Toyota is committed to excellence in everything we do—and that starts with our people. If you’re passionate about helping others and ready for a rewarding challenge, we invite you to apply today.

Apply Now and begin your journey with a dealership that puts people first.

We are an equal opportunity employer and are committed to providing accommodations for applicants with disabilities throughout the hiring process, in accordance with AODA requirements.

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Financial Services Manager

Ajax, Ontario Mazda

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Are you ready to join a potential high earning dealership as a Financial Services Manager? Ajax Mazda is the dealership for you!

Join Queensway Automotive Group for unparalleled benefits and competitive compensation. Our leadership fosters personal growth, inclusive mentorship, and ongoing training. With over 60 years serving the GTA, our steadfast commitment to exceptional customer service defines our customer-centric culture, guiding every decision and action. 

Job Duties:

  • Sell Aftermarket products including financing, service contracts, and insurance to clients.
  • Utilize dealership systems for exceptional customer service, staying updated on manufacturer products and incentives.
  • Adhere to employer's rules, regulations, and Ontario/Canada laws, ensuring thorough and timely work.
  • Prepare comprehensive documentation for vehicle transactions and maintain required records.
  • Attend scheduled training, offer competitive quotes, and build professional relationships with financial institutions and vendors.
  • Provide timely updates on vehicle delivery, consistently exceeding customer expectations and resolving complaints courteously for high satisfaction.

Successful Candidates Possess:

  • Valid OMVIC certification an asset.
  • Possess a valid driver’s license and a clean driving record.
  • Professional demeanor and appearance.      
  • Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
  • Excellent listening skills.
  • Self-motiving with excellent work ethic
  • Ability to problem solve and high attention to detail.
  • Loves a fast pace environment.
  • Computer skills and understanding of technology.
  • Experience with Dealership Management Systems considered an asset.

Queensway Automotive Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.

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Financial Services Manager

Cochrane, Ontario Cochrane Toyota

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Are you a motivated financial professional with a passion for delivering exceptional customer service? Join our award-winning Toyota dealership in Cochrane, Alberta, as a Financial Services Manager.

About Us:
We are a reputable, award-winning Toyota dealership known for our commitment to excellence, customer satisfaction, and a positive workplace environment. Our team is dedicated to providing outstanding experiences to our customers and fostering growth within our staff.

Key Responsibilities:

  • Build and maintain strong relationships with customers and financial institutions
  • Present and explain finance options to customers effectively
  • Ensure compliance with all regulatory requirements and company policies
  • Achieve sales targets and maximize customer service.

Qualifications:

  • Proven experience in automotive finance department is required.
  • Strong leadership and interpersonal skills
  • Knowledge of automotive financing, leasing, and insurance products
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced, team-oriented environment

What We Offer:

  • Competitive salary and commission structure
  • Benefits package and ongoing training opportunities
  • Supportive and dynamic team environment
  • Opportunities for career growth

If you are a dedicated and results-driven professional looking to make a difference in a thriving dealership, we want to hear from you!

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Financial Services Manager

Mississauga, Ontario Clutch Technologies Inc.

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About Clutch:

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their homes, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50™ and Fast 500™ lists, we're looking to add curious, hard-working, and driven individuals to our growing team.
Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

Clutch is in search of a Financial Services Manager to champion the online used car buying process.
This is a fantastic opportunity to join a rapidly growing team and create a huge impact, as we expand in new cities across Canada!
Take part in disrupting the age-old mundane process of buying a car & redefine what it means to sell used vehicles.

What you'll do:

  • Kick off the purchasing process once customers have placed a deposit on our website and be their guide through the transaction - set expectations for the next steps and ensure customer satisfaction
  • Update all relevant information and details in our CRM, verify and generate documents
  • Submit credit applications through systems like RouteOne, Dealertrack to structure deals for our customers that are looking to finance
  • Communicate lender decisions to customers in an accurate and timely manner
  • Build the business by upselling ancillary products that Clutch offers including but not limited to: extended warranties, GAP, undercoating etc
  • Effectively handle customer objections

All about you:

  • Minimum 2-3 year sales experience
  • Experience in lending or banking is preferred
  • You should be comfortable in a fast-paced environment and able to juggle a large number of customers at a time
  • Stoked about disrupting and redefining an age-old industry and a drive to win
  • Self-starter attitude
  • Attention to detail and high level of organization
  • Exceptional communication and negotiation skills
  • Must be comfortable to work 100% on-site at our Mississauga facility
  • Must be willing to work on weekends and evening shift

Why you'll love it at Clutch:

  • Autonomy & ownership -- create your own path, and own your work
  • Competitive compensation -- This role offers a base compensation + sales incentive plan!
  • Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email .

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Financial Services Manager

Oakville, Manitoba Budds' Group of Companies

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Job Description

MINI Oakville

We are currently seeking the right individual to join our team. We will only consider those

applicants with a minimum of 3 years of relevant experience in the automotive retail industry,

along with a winning record.

We will provide you with every opportunity to succeed.

Education and/or Experience

Experience, education and prior sales training

Compensation

Aggressive sales compensation program complete with car allowance, and paid company benefits.

Learn more about our dealership

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Financial Services Manager

Winnipeg, Manitoba Birchwood Kia on Regent

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Reporting Relationship: This position reports directly to the General Sales Manager.

Job Summary:

The Financial Sales Manager plays an integral role in Birchwood achieving the highest level of customer satisfaction during the sales cycle. The Financial Sales Manager will offer expert advice on finance options, vehicle protection products, and personal coverage relating to the ownership of the vehicle. Using industry-leading technology and software, they will deliver upon the four essential functions of the Financial Services Office: Sales, Legal and Compliance, Administration, and Management. The successful candidate will be energetic, conscientious, and focused on providing a customer-focused experience.

Qualifications :

• Previous automotive Financial Services Manager or automotive sales experience is required

• Relationship expert with a demonstrated commitment to customer satisfaction

• Thrive in a collaborative environment

• High attention to detail with proven time management and organizational skills

• A commitment to continuous learning and professional development

• Comfortable leveraging technology for most day-to-day functions

• Proven negotiation success is essential

• A Class 5 driver's license and driver’s abstract are required

What Birchwood Can Offer You:

• Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success

• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options

• RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment

• Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus

• Career development opportunities & internal promotions

• Learning & development opportunities

• Wellness program

• Corporate discounts & group savings plan

• Volunteer program – Dollars for Doing

• Company events – Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to:

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