14 Administration jobs in Oshawa

Job Description

The responsibilities include, but are not limited to the following:

STAFF SUPERVISION:

• Oversees staffing and ensures that each staff member understands the scope of his/her position, and policies within the company, and that they receive appropriate and constructive criticism and/or training when necessary.
• Acts as a liaison between Associates and patients.
• Responds to conflict and provide conflict resolution.
• Identifies and recognizes employees who may have successful career development opportunities in the company. Communicates this information to HR.
• Assist the Office Manager in maintaining staff schedules, ensuring that a position is temporarily covered appropriately in the case of an absent staff member, and keeping an eye on reducing employee overtime as well (informing the Regional Office Manager when needed).
• Call management - Ensures dental receptionists are managing calls effectively, returning calls, identifying training where needed.
• Participates in the recruitment process with Human Resources, identify staffing needs prospectively, and as they may arise. Helps to facilitate onboarding and training, and participates also in off boarding and dismissal protocol with Human Resources.

OPERATIONAL SUPERVISION:

• Assists Regional Office Manager in overseeing production and expenditure.
• Opens and closes the office, as required.
• Ensures inventory control and supports cost reductions.
• Complete administrative functions including bank deposits, invoice processing, supporting A/R, maintaining office email and mail, preparing estimates for insurance as required, working in the front desk, and dental assisting when needed.
• Maintains patient data according to regulations and company policies, ensuring that records are stored securely and in compliance with privacy and security regulations.
• Maintains a high level of professionalism in offices and motivates staff.
• Maintains quality assurance with respect to dental procedures, customer service, sterilization techniques, and health standards. Ensures compliance with PHIPA, IPAC, and all relevant guidelines.
• Represents office at corporate and management meetings, where required.
• Provides management and corporate reports where necessary (including, but not limited to, production summaries, A/R aging reports, Write-off/adjustment reports, Collection/Deposit reports, inventory counts, new patient reports, etc.).
• Ensures clinic is stocked and operational, communicating any needs to the Regional Office Manager.
• Supports marketing and promotional initiatives.
• Takes responsibility for the appearance and functionality of the office, ensuring a safe, professional, and clean environment.
• Works with management across the company, if assistance or insight is needed.

PATIENT EXPERIENCE:

• Sets the standard for communication with patients, responding efficiently and appropriately to patient needs and inquiries, and establishing relationships where possible.
• Takes responsibility for the smooth and efficient flow of patients and handles any situation that may be slowing or stopping patient flow.
• Manages patient scheduling and directs patient traffic flow. Oversees that new patient intake is completely full.
• Presents treatment plans to patients when needed.
• Educates patients whenever possible and appropriate and ensures that all staff members are educating patients appropriately.
• Resolves patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards.

Job Description

Job Title: Bookkeeper and Administrative Assistant

Job Description:
The Bookkeeper and Administrative Assistant will be responsible for managing the financial records of the company and providing administrative support to our team. The successful candidate will report to the Operations Manager and work closely with the sales and design teams in both Toronto and Whitby locations.

Responsibilities:
• Manage accounts payable and receivable, ensuring timely and accurate processing of invoices and payments
• Maintain accurate financial records using accounting software (QuickBooks)
• Reconcile bank statements and credit card transactions
• Prepare and file HST/GST returns
• Process payroll and maintain employee records
• Assist with budgeting and forecasting
• Answer phones, respond to emails, and greet clients
• Schedule appointments and manage calendars for both locations
• Prepare and distribute documents and reports
• Perform other administrative tasks as needed
• Provide regular financial reports

Qualifications:
• Minimum of 3 years of bookkeeping and administrative experience
• Proficient in QuickBooks and Microsoft Office
• Experience with HST/GST filing and payroll processing
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks
• Experience in the construction or renovation industry is an asset
• Completion of a diploma or degree in accounting, finance, or a related field is preferred

We offer a competitive salary and benefits package, a positive and supportive work environment, and opportunities for growth and advancement. If you are a motivated self-starter with a passion for bookkeeping and administrative support, please submit your resume and cover letter for consideration.

Binns Kitchen + Bath Design is a leading name in the design industry, specializing in creating stunning kitchen and bathroom spaces that combine functionality, aesthetics, and innovation. As a friendly family business, we prioritize exceptional customer service and strive to provide an unforgettable experience for our clients. With a team of talented designers, project managers, and customer service representatives, we collaborate closely with clients to understand their unique vision and bring it to life. Our commitment to excellence, attention to detail, and cutting-edge design solutions have earned us a reputation for delivering remarkable results. Join Binns Kitchen + Bath Design and be part of our dynamic team, where creativity, teamwork, and passion for design are nurtured, and where we transform spaces into designs that inspire.

Binns Kitchen + Bath Design is a leading name in the design industry, specializing in creating stunning kitchen and bathroom spaces that combine functionality, aesthetics, and innovation. As a friendly family business, we prioritize exceptional customer service and strive to provide an unforgettable experience for our clients. With a team of talented designers, project managers, and customer service representatives, we collaborate closely with clients to understand their unique vision and bring it to life. Our commitment to excellence, attention to detail, and cutting-edge design solutions have earned us a reputation for delivering remarkable results. Join Binns Kitchen + Bath Design and be part of our dynamic team, where creativity, teamwork, and passion for design are nurtured, and where we transform spaces into designs that inspire.