CLERICAL SUPPORT - INTERMEDIATE

Toronto, Ontario Parkin Architects Limited

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Job Description

Job Summary:The Intermediate Clerical Support will be responsible for performing a variety of administrative and clerical tasks to support the office staff, as well as coordinate with and assist junior clerical staff.
The ideal candidate will have excellent communication and organizational skills, as well as proficiency in Microsoft Office applications and experience with project management software.Key Responsibilities:

  • Coordinate with and assist junior clerical staff
  • Prepare and distribute correspondence, memos, and other documents
  • Maintain electronic and paper files and records
  • Enter data into project management software and other databases as needed
  • Schedule appointments and meetings as requested
  • Assist with the organization of project materials and supplies
  • Perform general office duties such as photocopying, scanning, and faxing
  • Order and maintain office supplies if required
  • Assist with office logistics, including coordinating meetings and events
  • Assist accounting with billing and invoice management
  • Other duties as assigned by office management
Qualifications:
  • Associate's Degree in business or related field preferred, or equivalent combination of education and experience
  • 3-5 years of relevant work experience
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
  • Experience with project management software
  • Experience with Deltek Vision or Newforma is an asset
  • Strong organizational and communication skills
  • Attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Positive attitude and willingness to learn
  • Knowledge of basic office equipment such as printers, copiers, and scanners

Internal Job Code: OP-CL-03
Salary Range: $55,000 - $70,000 / Annually

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CLERICAL SUPPORT - JUNIOR

Toronto, Ontario Parkin Architects Limited

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Job Description

Job Summary:The Junior Clerical Support will be responsible for performing a variety of administrative and clerical tasks to support the office staff.

The ideal candidate will have excellent communication and organizational skills, as well as proficiency in Microsoft Office applications.Key Responsibilities:

  • Greet clients and visitors and direct them to the appropriate staff member
  • Answer phones and relate messages as needed
  • Prepare and distribute correspondence, memos, and other documents
  • Maintain electronic and paper files and records
  • Enter data into project management software and other databases as needed
  • Schedule appointments and meetings as requested
  • Assist with the organization of project materials and supplies
  • Perform general office duties such as photocopying, scanning, and faxing
  • Order and maintain office supplies if required
  • Other duties as assigned by office management
Qualifications:
  • High school diploma or equivalent required; Associate's degree in business or related field preferred, or equivalent combination of education and experience
  • 1-2 years of relevant work experience
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
  • Strong organizational and communication skills
  • Attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Positive attitude and willingness to learn
  • Knowledge of basic office equipment such as printers, copiers, and scanners

Internal Job Code: OP-CL-02
Salary Range: $40,000 - $60,000 / Annually

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Administration Assistant

Richmond Hill, Ontario $45000 - $60000 Y Promote Me

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Company Description

At Promote Me Inc., we specialize in promoting businesses through an extensive range of promotional products and apparel. Since 2005, we have supported Canadian businesses with our "love what you brand" philosophy. Based in Richmond Hill, ON, we provide access to over 1,000,000 products from various suppliers, ensuring your promotional choices remain fresh and trend-conscious. Our owner-operated company brings over 25 years of combined industry experience, delivering exceptional customer service, innovative ideas, and competitive pricing to businesses of all sizes.

Role Description

The Administration Assistant role at Promote Me is a full-time on-site position located in Richmond Hill, ON. The Administration Assistant will be responsible for providing general administrative support, managing phone communications, assisting executives, and performing clerical tasks. This position involves coordinating with various departments, scheduling meetings, and ensuring smooth day-to-day operations within the office.

Qualifications

  • Administrative Assistance and Clerical Skills
  • Excellent Phone Etiquette and Communication skills
  • Experience in Executive Administrative Assistance
  • Strong organizational and multitasking abilities
  • Proficiency with office software and tools
  • Ability to work independently and collaboratively within a team
  • Previous experience in a similar role is a plus
  • High school diploma or equivalent; additional qualifications are an advantage
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Contract Administration

Toronto, Ontario Actalent

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Job Description

Job Title: Contract Administrator

Job Description

The Contract Administrators will provide professional contract administrative services including responding to requests and assigned tasks, providing project support, and reviewing information provided by the TTC. The role focuses on post-award activities in the Construction Service Category, coordinating TTC’s post-award contract activities. The SCAs will report to the TTC’s Commercial Manager and work closely with the Commercial Management team, Engineering staff, and third-party consultants.

Responsibilities

  • Review, interpret, and analyze contract requirements and documents to ensure consistent application and risk reduction.
  • Attend kick-off and progress review meetings to support project teams and ensure stakeholder alignment.
  • Enforce contractual obligations and assist in negotiations and resolution of matters.
  • Escalate complex, high-profile issues to the Commercial Manager.
  • Administer contract records such as work plan releases, changes, claims, and certificates of payment in the Contract Management System (CMS).
  • Monitor contract progress and provide status reports to management and project teams.
  • Analyze rationale for contract changes and implement claims avoidance strategies.
  • Administer the payment process, verifying invoices for compliance and managing statutory holdbacks.
  • Prepare price estimates for material, labor, and equipment costs.
  • Monitor and report on contract allowances and coordinate necessary increases.
  • Negotiate settlements for contract changes and claims.
  • Process Requests for Quotes, Contract Amendments, and Directives.
  • Support the preparation of Performance Review Reports and participate in meetings regarding performance.
  • Prepare commercial documentation for various Requests for Proposals and contracts.
  • Ensure performance KPIs are met.

Essential Skills

  • Great attention to detail and ability to perform contract administration without close supervision.
  • Experience in construction administration and knowledge of contract administration related to construction contract changes.
  • Minimum three years of work experience in Contract Administration and/or Procurement in the public or private sector.
  • Effective problem-solving, organizational, interpersonal, and communication skills.
  • Ability to coordinate efforts of others to accomplish objectives.
  • Well-developed analytical skills and good negotiation skills.
  • Proficiency in using personal computers and relevant software applications.
  • Good understanding of technical matters related to engineered products, construction services, and engineering/construction issues.
  • Comprehensive knowledge of current construction principles and management practices.
  • Knowledge of Construction Act, construction practices, codes, and regulations.

Additional Skills & Qualifications

  • Completion of a University Degree or College Diploma in Construction Management, Engineering, or a related discipline.
  • Knowledge of union and trade agreements.
  • Ability to multi-task and prioritize tasks effectively.
  • Comprehensive knowledge of the Ontario Human Rights Code and related orders.

Work Environment

The contractor positions follow a hybrid structure, primarily performed in the office located in North York, Ontario. Subject to approval, positions may allow remote work for up to three days per week. Remote work must be performed in Ontario, and individuals may be required to work from the TTC office on short notice. The role requires eight hours per day during the TTC Business Day, up to thirty-five hours per week. The contractor must be able to travel to the TTC office daily and may need to attend meetings at various TTC locations within the Greater Toronto Area.

Job Type & Location

This is a Contract position based out of Toronto, Ontario.

Pay and Benefits

The pay range for this position is $75.00 - $110.00/hr.

Workplace Type

This is a hybrid position in Toronto,ON.

À propos d'Actalent:

Actalent est un chef de file mondial des services d’ingénierie et de sciences et des solutions de talents. Nous aidons les entreprises visionnaires à faire progresser leurs initiatives en matière d’ingénierie et de science en leur donnant accès à des experts spécialisés qui favorisent la mise à l’échelle, l’innovation et la mise en marché rapide. Avec un réseau de près de 30 000 consultants et plus de 4 500 clients aux États-Unis, au Canada, en Asie et en Europe, Actalent est au service d’un grand nombre d’entreprises du classement Fortune 500.

Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à pour connaître d’autres options d’accommodement.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

This advertiser has chosen not to accept applicants from your region.

Administration/receptionist

Markham, Ontario Cheryl Moulton Insurance Agency

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Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Paid time off

We are looking for a professional and friendly Receptionist/Customer service Representative to join and support our team at Moulton Insurance Agency. This role is full-time in office from 9-5 Monday to Friday with advancement opportunities.

What you'll be responsible for:
Great and welcome clients in a warm and professional manner in person and on the phone
Answer, screen and forward high-volume client calls
Manage the front desk, including receiving mail and packages
Assist with administrative tasks such as data entry, filing and managing office supplies
Schedule appointments for our sales team
Check clients in for appointments and validate information
Coordinating billing activities and processing payments
Making outbound client service calls

What you'll bring:
Positive, empathetic energy to our customers and our team
Minimum of 2 years of experience as a receptionist
Experience using Microsoft Office Suite
Experience with general administration including filing, order supplies, and handling third-party billing
Excellent communication skills(oral and in writing) in the English Language
Strong attention to detail and good typing skills
Ability to work in a fast paced environment
Willingness to obtain OTL or have OTL before starting the position

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Contract Administration

Toronto, Ontario Actalent

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Job Description

Job Description

Description

The Sr. Contract Administrators will provide professional contract administrative services

including responding to requests and assigned tasks, providing project support, reviewing

information provided by the the company etc. (the “Services”). The SCAs billable hours must be directly

associated with assigned services and tasks;

The SCAs will report to the Commercial Manager and work closely with the Commercial

Management team members, the Engineering staff and third-party Consultants as required. The

Services to be provided by the SCAs will include but are not limited to the following

assignments and tasks:

• With a focus on post-award activities in the Construction Service Category, the role

coordinates post-award contract activities

• Review, interpret and analyze contract requirements and contract documents, to ensure

that the overall contracting strategy and individual clauses/terms are applied

appropriately and consistently to reduce the risk and protect the interests of the company.

• Attend kick-off and progress review meetings to support project team, ensure all parties

understand contract terms and stakeholder alignment.

• Enforce contractual obligations and conditions providing assistance in negotiations and

resolution of matters, or enforcement of penalty clauses, liquidated damages, etc.

• Escalate complex, high-profile issues/matters to the Commercial Manager.

• Responsible for accurate administration of various contract records, such as work plan

releases, changes, claims, certificates of payment, amendments,correspondence,

notices etc. in the Contract Management System (CMS).

• Monitor assigned contracts and the respective progress, prepare and provide status

reports to management and project teams

• Analyze rationale for contract changes/amendment/claims and implementing claims

avoidance and mitigation practices/strategies.

• Oversee and administer the payment process in accordance with approved contract

price breakdowns, verify vendors’ invoices for compliance with contract payment terms,

release of statutory holdbacks (Construction Act), and final payments, assesses back

and set-off charges and other payment related matters i.e. off-site inventory payments

and liquidated damages.

• Prepare price estimates for material, labor, equipment costs, analyze production,

construction schedules for evaluating contractor’s contract changes, claims pricing

submission and proposed changes/amendments/claims.

• Monitor and report on contract allowances/contingencies and co-ordinates suitable

increases as needed.

• Negotiate to establish acceptable settlement of price and terms for contract changes and

claims with contractors and co-ordinates support from other key stakeholders.

• Negotiate final settlement of quantities for unit price contracts

• Process Requests for Quotes, Contract Amendments/Changes and Directives and

reviews and provides input in development of Purchase Authorization Amendment Board

Reports

• Support the preparation of Performance Review Reports and participates in meetings

regarding “unsatisfactory” performance review reports

• Processes documentation for contract close-out

• Prepare commercial documentation for Request for Proposals (RFPs)/Request for Bids

(RFBs), Request for Service (RFS), Negotiated Requests for Proposals (NRFPs),

Requests for Information (RFIs), Notices of Intent (NOIs), pre-qualifications and contracts

including development of special commercial conditions.

• Other activities assigned within the scope of the Commercial Management Department.

• Ensure all performance KPI’ s Target is met.

• The selected Candidate will not work on the MSA R55PC22520 to ensure no conflict of

interest on the program R55PC22520.

Skills

Contract administration, Contract, Contracts administration, Change order

Top Skills Details

Contract administration, Contract, Contracts administration

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $75.00 - $110.00/hr.

Workplace Type

This is a hybrid position in Toronto,ON.

À propos d'Actalent:

Actalent est un chef de file mondial des services d’ingénierie et de sciences et des solutions de talents. Nous aidons les entreprises visionnaires à faire progresser leurs initiatives en matière d’ingénierie et de science en leur donnant accès à des experts spécialisés qui favorisent la mise à l’échelle, l’innovation et la mise en marché rapide. Avec un réseau de près de 30 000 consultants et plus de 4 500 clients aux États-Unis, au Canada, en Asie et en Europe, Actalent est au service d’un grand nombre d’entreprises du classement Fortune 500.

Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à pour connaître d’autres options d’accommodement.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

This advertiser has chosen not to accept applicants from your region.

Contracts Administration Manager

Toronto, Ontario Kiewit

Posted 12 days ago

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Job Description

**Requisition ID:**
**Job Level:** Mid Level
**Home District/Group:** Eastern Canada District
**Department:** Project Controls
**Market:** Transportation
**Employment Type:** Full Time
**Position Overview**
As a Contracts Administration Manager, you will lead the contracts administration function for major construction and engineering projects. You will oversee the development, negotiation, and management of contracts, ensuring compliance with legal and contractual obligations while supporting project delivery. This role requires strategic oversight, leadership of contract administrators, and collaboration with project managers, legal, procurement, and client representatives to mitigate risks and drive successful outcomes.
**District Overview**
Eastern Canada District's projects include highways, bridges, mass transit, mine site development & open pit operations, hydroelectric powerhouses, wind-power plants, dams & industrial. We serve the construction and mining industries and operate in Eastern Canada.
**Location**
This position is based on our Union Station Project in Toronto.
**Responsibilities**
+ Lead and manage the contracts administration team across assigned projects.
+ Oversee the drafting, review, and execution of contracts, subcontracts, and purchase orders.
+ Ensure contract compliance and performance monitoring across all stakeholders.
+ Provide strategic guidance on contract interpretation, dispute resolution, and risk mitigation.
+ Lead negotiations of contract terms and conditions with clients and subcontractors.
+ Manage contract changes, claims, and amendments, ensuring timely and accurate processing.
+ Collaborate with legal, risk, and procurement teams to ensure alignment with corporate policies.
+ Develop and maintain contract management systems and reporting tools.
+ Provide training and mentorship to contract administration staff.
+ Report regularly to senior leadership on contract status, risks, and opportunities.
**Qualifications**
+ Bachelor's degree in Business, Construction Management, Engineering, or a related field.
+ 8+ years of experience in contract administration or management, preferably in construction or engineering.
+ Proven leadership experience in managing contract teams and complex contract portfolios.
+ Strong knowledge of contract law, construction contracts (e.g., CCDC, FIDIC), and procurement processes.
+ Excellent communication, negotiation, and organizational skills.
+ Proficiency in Microsoft Office Suite and contract management software.
+ Ability to work in a fast-paced, collaborative environment with multiple stakeholders.
+ Strong analytical and problem-solving abilities.
**Preferred Qualifications**
+ Experience with large-scale infrastructure or industrial projects.
+ Familiarity with ERP systems such as SAP or Oracle.
+ Certification in Contract Management (e.g., NCMA, CCCM, CPCM) is an asset.
+ #LI-GH
**Other Requirements:**
- Regular, reliable attendance
- Work productively and meet deadlines timely
- Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
- Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
- Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
- May work at various different locations and conditions may vary
_We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off._
_We believe in equal opportunity in employment practices without discrimination and comply with all laws regarding human rights in the provinces where we operate._
Company: Kiewit
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Construction Administration Manager

Markham, Ontario Urbantech

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Job Description

Salary:


Contract Manager

Urbantechis the GTAs premier boutique Civil Engineering consulting firm. We have earned a reputation of excellence as a leader in the land development industry through decades of experience in project management, construction administration, drafting, and water resources / municipal engineering. We provide the highest quality of engineering services, viewing project milestones from our clients perspective to ensure timeliness and profitability. We continually offer innovative, practical and cost-effective solutions to deliver projects and secure approvals. We exceed industry standards by offering a customized level of service for our clients and their unique projects and goals. Over the years, we have fostered relationships with the approval agencies, and we ensure our submissions exceed expectations to facilitate timely approvals.

We are seeking motivated, proactive, team driven individuals to join and manage our Contract Administration (CA) team. If you are seeking new challenges and thrive in an entrepreneurial and collaborative environment, we would love to hear from you. This is a fantastic opportunity to join a growing land development business with tremendous opportunities for growth and advancement. We are open to this person be located in either our Oakville or Markham Office. This person will be required to travel to both offices when needed.

Job Description.

Manage contract administration (CA) team.

Develop team structure and prepare staffing plan.

Supervise and mentor CA staff.

Meet with clients to understand specific contract requirements and refine contract templates to meet client needs.

Conduct reviews of various project reports and studies as they relate to preparation of estimates and tenders.

Review prepared contract documents for signing. Review executed contracts.

Coordinate preparation, and review, of security and cost estimates at various stages through the design and permitting process.

Meet with design team leaders to determine group needs.

Work with design team to review constructability issues.

Develop rapport with contractors who may be able to assist with construction estimates and issues.

Coordinate preparation and review of contract and tender documents and bid analyses.

Review progress certificates for conformance to cost sharing, and development charge agreements.

Assist client and construction team with letter of credit reduction applications.

Required Skills.

Able to prepare work product independently and provide technical mentorship to juniors preparing work product.

5 years plus experience with 2-3 years Managing a team in contract administration and estimating.

Familiarity with construction law and act.

Familiarity with municipal design and construction standards.

Strong team building and relationships skills.

Benefits:

PTO

Dental and Health Benefits

RRSP Match

Flexible work setting

Employee assistance program (EAP)

Wellness programs

Annual Stip Bonus

Growth opportunities

Social Events

Urbantech welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Urbantech offers acompetitive compensation package including bonus, benefits and a generous vacation plan.

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IBM MQ Administration

Toronto, Ontario Compunnel Inc.

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Job Title:


Senior Systems Administrator – JDMQ Administrator


Role Overview:

As a Senior Systems Administrator specializing in IBM WebSphere MQ and IBM Integration Bus (IIB), you will provide technical support ensuring high customer satisfaction, SLA adherence, and process compliance. You will perform risk assessments and business impact analysis to minimize service disruptions and manage disaster recovery efforts effectively.


Key Responsibilities:

  • IBM MQ Administration:
  • Install, configure, integrate, and maintain IBM MQ on Windows, Linux, and AIX.
  • Create and manage MQ objects: Queue Managers, Local Queues, Aliases, Remote Queues, Transmission Queues, Dead Letter Queues, Clustered Queues, Channels, Listeners, Topics, Subscriptions, Triggers, and Processes.
  • Configure and maintain MQ Clustering environments.
  • Monitor and manage MQ logs for Queues, Queue Managers, and Clusters.
  • Perform performance tuning for Queue Managers and Channels.
  • Support & Monitoring:
  • Provide 24/7 operational support in rotational shifts.
  • Troubleshoot and resolve complex MQ and IIB-related issues using logs and error analysis.
  • Manage MQ security and set authorities for application teams.
  • Conduct root cause analysis and problem determination.
  • IBM Integration Bus (IIB):
  • Deploy and maintain IIB components.
  • Install, upgrade, and configure IIB and support integration code deployments.
  • Ensure integration best practices for request-reply, synchronous/asynchronous, and event-based architectures.
  • Understand high availability setups, including active-active and active-passive configurations.
  • Database & Connectivity:
  • Set up and manage ODBC/JDBC connections for MQ/IIB.
  • Ensure reliable communication between MQ and external databases/applications.
  • Configuration & Documentation:
  • Use MQSC commands for administrative tasks and scripting.
  • Document all system configurations, procedures, and recovery processes accurately.


Required Skills and Experience:

  • Proven experience in IBM MQ and IIB administration.
  • Deep knowledge of MQ architecture, objects, and clustering.
  • Hands-on with MQSC commands and scripting for automation.
  • Strong troubleshooting and log analysis skills.
  • Experience with backup, recovery, and disaster recovery planning.
  • Proficiency in setting up ODBC/JDBC connections.
  • Familiarity with system integration, technical sizing, and performance optimization.
  • Ability to work collaboratively with internal teams and IBM support.


Additional Requirements:

  • Willingness to work night shifts and provide 24x7 support as per business needs.
  • Experience with MQ on MQ Appliance is a plus.
  • Auto-deploy code to IBM Integration Bus is desirable.
  • Strong verbal and written communication skills.
  • Ability to work under pressure and manage priorities effectively.
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VP - Contracts Administration

Toronto, Ontario CIE_101 Beneva Inc.

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Job Description

full time

Description

:

A titre deVice-président(e) – Administration des contrats, vouspilotez les activités de lavice-présidence en matière d’implantation et d’administration des contrats des régimes d’assurance collective

Vous veillez à ce que votre secteur joue pleinement son rôle central dans la gestion efficiente des contrats, tout en assurant une expérience client de qualité.
Vouscollaborez étroitement avec les équipes de ventes et de tarification, dans une optique d’optimisation, de performance opérationnelle et de simplicité pour le client.
Vous êteségalement responsable de la transformation des opérations, notamment par l’intégration de systèmes spécialisés, la mise en place de processus efficaces et le développement d’outils et de solutions adaptés.

Ce qui vous distingue :

  • Une forte capacité à mobiliser vos équipes , à les inspirer et à les guider dans la transformation, tout en favorisant un climat de confiance et de responsabilisation.

  • Une vision à la fois stratégique et opérationnelle , vous permettant de conjuguer les orientations d’affaires avec les réalités du terrain.

  • Une grande maîtrise de l’amélioration et de l’optimisation des processuset des opérations, dans une perspective de gains concrets et de gestion efficace du changement.

  • Vous vous réaliserez dans les rôles et fonctions suivants :

  • Décliner la stratégie organisationnelle au sein de la vice-présidence Administration des contrats, établir une vision alignée, piloter les stratégies et opérations du secteur, et contribuer à l’orientation stratégique de Beneva par l’élaboration et la recommandation de plans d’affaires.

  • Développer et communiquer une vision novatrice des opérations futures , en tenant compte des évolutions du marché et de l’environnement, afin de bâtir et maintenir un avantage concurrentiel. Encourager l’innovation opérationnelle, notamment par l’élaboration et/ou l’utilisation de nouvelles méthodes de travail ainsi quepar l’évolution des outils technologiques et des systèmes d’information soutenant l’administration des contrats.

  • Diriger, mobiliser et développer les équipes , en maintenant un climat de travail sain, en assurant la qualité des programmes de formation, et en structurant la gestion de la connaissance pour favoriser le partage des savoirs organisationnels.

  • Définir les objectifs opérationnels du secteur, en assurer la réalisation avec les ressources disponibles, et analyser la performance  pour améliorer les opérations, réduire les coûts et mobiliser les équipes autour de l’amélioration continue .

  • Améliorer continuellement l’expérience client, en assurant le suivi des irritants, en collaborant à la mise en place de solutions concrètes et en alignant les opérations sur les attentes des clients.

  • Participer activement aux projets prioritaires de la ligne d’affaires et assurer le bon déroulement des projets relevant de sa responsabilité.

  • Gérer le budget  de la vice-présidence, veiller à sa rentabilité et à sa croissance, et identifier et gérer les risques opérationnels en collaboration avec les parties prenantes internes.

  • Veiller au respect des normes de qualité, de conformité et de service dans l’exécution des opérations.

  • Siéger sur les comités internes et externes selon les besoins.

  • Vos qualifications et vos talents :

  • Baccalauréat dans une discipline pertinente.

  • Minimum de quinze (15) années d’expérience dans le domaine de l’assurance, incluant dix (10) années d’expérience en gestion, notamment en gestion de gestionnaires et d’équipes.

  • Grande connaissance et compréhension du secteur d’affaires et des aspects financiers de celui-ci.

  • Maitrise de la langue française et anglaise, tant à l’oral qu’à l’écrit, en raison de la nature des tâches et d’interactions avec des collègues, partenaires, clients et fournisseurs anglophones, et afin de répondre aux objectifs de croissance de l’entreprise.

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