1,846 Administrative Officer jobs in Canada

Job Description

Salary:

Position Summary

The Chief Administrative Officer reports and is responsible to the Executive overall, while as a matter of practicality, the President (or designate) serves as the day-to-day contact. The Chief Administrative Officer is responsible for providing the leadership, direction and overall management of the administration and operating affairs of the Yuuuiat Government. This includes policy development and administration, human resource management, financial management, projects and programs, and the development and management for formal plans, strategies and goals in support of the Yuuuiat Government. A collaborative and trustworthy leader, the Chief Administrative Officer performs all duties and responsibilities in accordance with all Yuuuiat Government laws, rules, policies, standards and procedures as a modern treaty government as a member of the Maa-nulth Treaty Society and via the Maa-nulth First Nations Final Agreement, and as directed by the Executive. The Chief Administrative Officer maintains confidentiality on all matters relating to the affairs of the Yuuuiat Government and is an approachable, communicative leader who is committed to working collectively with other departments and treaty Nations.

The Chief Administrative Officer is responsible for providing policy leadership and overall policy direction to personnel, the Personnel Committee and the Executive, and for providing the overall leadership and management of the Administration, including personnel, hiring, management standards, programs, and operations.

Primary/Core Responsibilities

Executes all duties and responsibilities in accordance with the Yuuuiath Government policies, standards, practices and procedures.

Leadership

• Provides leadership to the Yuuuiat Government in the planning, development and management of the Administration, Program/ Department and Operating affairs of the Yuuuiat Government.
• Provides leadership, direction and support to Yuuuiat Government Administration employees in the exercise of their responsibilities and authority.
• Provides leadership and support to the Yuuuiat Community to ensure their needs for Administration programs and services are identified, communicated and administered, as approved.

Responsibilities to the Executive

• The Yuuuiat Government (YG) is committed to the development, administration and consistent application of written policy, practices and procedures to guide our employment practices. All HR policies, practices and procedures are reviewed regularly.
• The Chief Administrative Officer holds responsibility for the development, communication, fair application,

and oversight of operational HR policy management. The Executive approves Human Resource policy.

• The Chief Administrative Officer has a role in providing direction on legislation and in the drafting process and attending legislature meetings as required. Both the Executive and Administration of the YG are committed to ensuring the HR policy, procedures and practices reflect:
• Yuuuiat values;
• Transparency in defining and administering the terms and conditions of employment;
• Respectful and fair treatment of employees;
• Fair and consistent management practices and accountability;
• Best practice policies and procedures of similar external organizations;
• Provisions of the Canada Labour Code, Personal Information Protection and Electronic Documents Act, Canadian Human Rights Act and other applicable legislation; and YG Acts and Legislation.

The Chief Administrative Officer:

• Attends Executive meetings, Yuuuiat Community meetings, and other special meetings when deemed appropriate by the Executive;
• Ensures the Executive directives and resolutions are communicated and implemented;
• Ensures that financial statements are presented to the Executive for review and approval at least quarterly, or as directed by the Executive;
• Provides regular and special reports to the Executive;
• Assists the Executive in the orientation of new Executive members;
• Develops agenda items for Executive meetings;
• Supports the activities of Committees of the Executive and Legislature and provides Committees with information and support to perform their duties;
• Keeps the Executive informed of sensitive and important internal and external matters and information that may influence the administration and operating affairs of the Yuuuiat Government;
• Oversees the drafting and development of legislation; and
• Coordinates the presentation of legislation to the Executive and/or Legislature.

Planning

• Provides leadership and support to the Executive in the development, review, and implementation of the Strategic Plan for the Yuuuiat Government and ensures alignment of individual department

work plans and goals.

• Oversees the review, development, and management of all formal financial, physical, community, capital, human resource management, and department/ program plans for the Yuuuiat Government.
• Ensures that comprehensive organizational work plans and official community plans are in place and being followed.

Oversees the distribution and communication of Yuuuiat Government policy to the following:

• Executive;
• Employees;
• Legislature;
• Standing Committees;
• Community members, where appropriate; and
• Independent Contractors or Agents, as applicable.

Human Resource Management

The Chief Administrative Officer is responsible for providing strategic oversight and ensuring the implementation and administration of HR policy and practice, as reflected in the Yuuuiat Government Personnel Act as approved and directed by the Executive, including but not limited to:

• the recruitment, hiring, training, discipline, suspension, termination and overall human resource administration and management;
• Advises the Yuuuiat Government respecting regulations, standards, policies and procedures relating to employees;
• Ensures departments have the capacity to achieve their goals;
• Oversees the Development and implementation of human resource standards, policies and procedures;
• Provides direction, advice or assistance to department directors/managers in the carrying out of regulations, standards, policies and procedures relating to employees; and recruiting, selecting and appointing, or providing for the recruitment, selection and appointment of employees to or within the Yuuuiat Government.
• Oversees the development, provision and coordination of staff training, educational and career development programs, including:
• Establishment and maintenance of job evaluation and classification plans;
• Establishment and maintenance of occupational health and safety program; and
• Development and implementation of employment equity policies and programs.
• Maintains effective communication amongst all employees and ensuring roles and responsibilities are clearly defined and understood;
• Oversees the review and development of a compensation program;
• Oversees the review and development of working conditions;
• Develops, implements and maintains a process to monitor, audit and evaluate delegations to ensure compliance with the Government Personnel Act and the regulations;
• Oversees the development and implementation of a process to ensure effective human resource planning and organizational structure;
• Administers employee discipline; and
• Performs other duties and exercises other authority assigned by the President respecting employees, consistent with the Government Personnel Act and the regulations

Management and Administration

Oversees all management and administration affairs of the Yuuuiat Government, ensuring its efficient and effective operation to include responsibility and authority for:

• Exercises control and management of the administrative business and affairs of Yuuuiat Government in accordance with Yuuuiat law and customs, and through the Maa-nulth First Nations Final Agreement;
• Establishes and oversees administrative policies, practices and procedures necessary to effectively implement Yuuuiat policies and programs;
• Advises the President and Executive while ensuring that the decisions of the Executive are implemented;
• Ensures that the annual budget is prepared and implemented;
• Safeguards the financial integrity of the Yuuuiat Government by identifying, assessing, monitoring and reporting on financial risks, fraud risks and mitigating measures; and ensures the accountability of the operations of Yuuuiat Government, including the activities of management.

Oversees the development and management of all administration projects and programs of the Yuuuiat Government, including and related to:

• Financial Management;
• Asset Management;
• Lands and Resource;
• Community Services;
• Administration Services;
• Language, Culture, and Heritage; and
• Communications and Public Relations.
• Directs persons who are retained to provide services for the Yuuuiat Government and develops, oversees, and administers contracts and agreements entered into on behalf of the Yuuuiat Government;
• Directs the day-to-day management of the general administration affairs of the Yuuuiat Government Administration;
• Coordinates and chairs Program and Department Directors/ Managers Management meetings, as applicable;
• Monitors and reviews private sector, federal, provincial, and regional government interests, hearings, reports and initiatives, which may influence or affect the administration and operations of the Yuuuiat Government;
• Ensures the Yuuuiat Government Administration manages and operates in accordance with applicable government laws, regulations and requirements;
• Collaborates with the Intergovernmental Affairs Director as required; and
• Performs other duties and responsibilities as necessary in the performance of the position, and as assigned by the President on behalf of the Executive.

Job Description

* Richmond, BC * Full-time, permanent role working Monday-Friday, 10 am – 6:30 pm * $21 per hour to start + extended medical and dental benefits   Are you looking for an entry-level office opportunity where you can use your excellent attention to detail and multitasking skills to make a difference every day?   Look no further.   We’re Pacific Coast Warehousing ( , and we’ve been serving Western Canada’s 3PL needs for over 25 years. We specialize in the storage, consolidation, and distribution of our customers’ products, always making sure their products arrive safely and on time.   Now, we’re on the hunt for our newest team member: someone with an upbeat personality, and a desire to learn, to join us as a Data Entry / Customer Service Representative.   About the Position:   Working in our fast-paced warehouse office, your primary responsibilities will be to prepare outbound shipping manifest for trailers, address customer order requests and inquiries, by managing all related shipping, inventory, and administrative data entry.   Our customers store their supplies in our warehouse – when they need their products, they’ll contact you and your team to let you know what they need, and when and where they need it. You’ll take it from there to:   * Read and understand incoming paperwork from customers * Check product inventory using our inventory management software * Enter data to prepare shipping documents like bills of lading and shipping manifests * Support general office administration (filing, faxing, answering and directing calls)   This is no ordinary data entry role.  Here, you’ll enjoy tons of variety, and the opportunity to work with our warehouse staff and drivers on a daily basis. When they have questions about orders or inventory, they’ll come to you for your guidance. Every day will offer you the chance to work collaboratively and support your team.   To be successful in this role, you will need to be:   * Methodical:  it’s critical to our business that the information you enter and the paperwork you prepare are accurate. You understand that even small errors can have big effects, so you take your time and make sure to do things correctly. * A multitasking pro: you easily manage competing demands and shifting priorities. You deal with distractions efficiently, and are able to quickly get back to the task at hand. * Calm under pressure: when things get hectic, you stay cool and collected. You take a patient and optimistic approach to any issues you come across.   Working with Pacific Coast Warehousing   We’re a stable company with which you can grow. Working here, we can guarantee you’ll never be bored. We have a busy, fast-paced, and very casual work environment. Many of us have been here for years, and as part our tight-knit team you’ll enjoy a strong sense of camaraderie, every day.   Qualifications   Our must-haves:   * Some experience working in an office environment * Excellent computer proficiency, with basic to intermediate experience using Excel * Experience in a role in which your attention to detail was key to your success * Fluency in English (written and verbal communication)   And here’s what would be a plus:   * Experience working at a 3rd-party logistics company * Experience using shipping and/or inventory management computer software * Experience in a customer or client facing role, where you interacted with customers via email and phone   How to Apply    Our online application gives you the chance to apply as more than just a resume. We’ll assess your qualifications, personality traits and workplace preferences, which should take 10 to 15 minutes to complete. After submitting, you'll be able to view your results.    We strive to build diverse teams that reflect the community, and encourage applications from underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.  If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button.    We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.

Job Description

ABOUT US:

Since 1984 Roseland Produce has been providing fresh products along with excellent customer service. We offer outstanding service to our customers by fostering an inclusive team spirit and treating our employees like family.

Join our Team! Now hiring - Customer Service/Inside Sales

The Role

You are an energetic and highly organized Customer Service Specialist, with Inside Sales experience, with a passion for providing service excellence. You excel at creating organized systems and supporting everyone around you. You approach what you do with high attention to detail and take care at every step. You thrive in a fast-paced environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers and help the business run as efficiently as possible.

Your key accountabilities will include but are not limited to:

• Order Entry - Inbound
• Order Entry - Outbound calls to customer
• Lead generation - Inbound & outbound calls
• Outbound - Account management calls
• Outbound - New customer calls
• Back-up outside Sales Representatives
• Customer pricing updates
• Marketing - weekly market updates
• Marketing - Customize monthly promotions via e-blast
• Entry & invoicing for pick-up customers
• Running a variety of reports and maintaining spreadsheets
• Filling
• Back-up for Accounts Receivables Administrator
• Drive for attaining new customers and creating strong customer relationships, while successfully managing current customer base
• Ability to manage time effectively and complete time sensitive assignments
• Above all a willingness to ensure customer satisfaction

QUALIFICATIONS:

• Some Customer Service/Inside Sales, education or relevant experience
• An efficient, friendly, professional telephone manner and some experience in customer relations
• Strong mathematical skills and a high level of accuracy and attention to detail
• Positive communication, time management, and organizational skills
• Computer literacy in Microsoft Office (Excel, Word, and Outlook)
• Must have reliable transportation
• Ability to multitask and work in a fast-paced environment
• A positive, supportive, team attitude and a sense of humor

Hours of Work - 32 to 40 hours a week, $19/Hr to start.

Days of Work - To be Determined.  Must have availability to work Saturdays. 

Roseland Produce is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know so that arrangements can be made for the appropriate accommodations

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Job Description

Company Description

The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.

GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world’s largest corporations in various industries including:

• Electric
• Gas
• Telephone Utilities
• Manufacturing
• Defense
• Banking/Financial,
• Information Technology
• Healthcare/Pharmaceutical

The Customer Service Support 1 

*Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment. 

*In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.

*Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.

*Assist in updating internal stakeholders on order status and any issues.

*Support the generation of order related documents as outlined in established processes.

*Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing and fulfillment.

*Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.

*Follow standard procedures regarding order status, invoices, contract balances and share information needed to complete an order to customer facing customer service representatives.

*Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff. 

*Other duties as assigned

Minimum Qualifications

*High school diploma, secondary education level or equivalent

*Two years of related work experience.

All your information will be kept confidential according to EEO guidelines.

Job Description

JOB DESCRIPTION

Customer service, drive thru, cleaning, baking. Days, afternoons, midnights. Both full time and part time. Multi tasking.

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

Job Description

JOB DESCRIPTION

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!

The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.

• Flexible schedules
• Very competitive earnings
• Staff pizzas
• Career growth opportunities

Domino's is an equal opportunity employer.

• Previous Domino's experience, or experience making pizzas is beneficial
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
• Focus on cleanliness and personal hygiene
• Must speak English
• Must have SIN and be legally permitted to work in Canada
• Must be able to work at least two of Friday, Saturday and Sunday shifts
• Food handling certification is preferred

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Company Specialization:
Inbound & Outbound Communication – Manage phone calls, emails, live chat, and social media inquiries with professionalism and efficiency; maintain accurate interaction records and response protocols.
Order & Shipment Support – Facilitate seamless order processing, real-time tracking, delivery coordination, and address modifications; resolve shipment delays, damages, and returns with urgency and precision.
Problem Resolution – Analyze customer concerns, determine underlying issues, and deliver effective solutions; conduct thorough follow-ups to ensure satisfaction while documenting resolution protocols.
Account Management – Maintain current customer profiles, process billing queries, and handle credit-note transactions within our integrated ERP platform.
Process Improvement – Drive operational excellence by recommending service enhancements, contributing to knowledge-base development, and providing actionable feedback to operations teams.
Performance Metrics – Consistently achieve KPI benchmarks including average handling time, first-call resolution rates, customer satisfaction scores, and SLA adherence.
Team Collaboration – Partner with logistics, finance, and IT departments to address cross-functional challenges; actively engage in daily briefings and professional development sessions.
Required Qualifications & Skills
Experience: 1-2 years in customer service within logistics, e-commerce, or related sectors (exceptional recent graduates with proven communication abilities encouraged to apply).
Technical: Advanced proficiency in CRM platforms (Salesforce, HubSpot), ticketing systems, and Microsoft Office Suite; foundational understanding of logistics operations preferred.
Language: Excellent English communication skills (verbal & written); proficiency in additional Nigerian languages highly valued.
Soft Skills: Exceptional active listening, empathy, analytical thinking, and conflict management capabilities; composed under pressure with collaborative team dynamics.
What We Offer
Competitive compensation package with quarterly performance incentives.
Comprehensive health, dental, and vision coverage.
Robust onboarding program and continuous professional development opportunities.
Dynamic, growth-focused workplace culture with transparent advancement pathways.

Listen to customers' questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments. Review customer accounts and make changes, if necessary.

Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically. Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations. Develop in-depth product knowledge and provide accurate information to customers.

15 Key Customer Service Skills (According to Data)
Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. .
Empathy. .
Adaptability. .
Ability to Use Positive Language. .
Clear Communication Skills. .
Self-Control. .
Taking Responsibility. .
Patience in Customer Interactions.

Customer service responsibilities
Delivering information about a company's products and services. .
Answering queries and concerns about a company's products or services. .
Processing orders and transactions. .
Resolving issues and handling customer complaints. .
Collecting customer feedback. .
Tracking customer service metrics.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.