286 Administrative Support jobs in Montréal

Location: Dorval
Contract Type: Full Time permanent
Start Date: As soon as possible

Company Description:
Lumipro is a recognized player in the signage installation and lighting solutions field. We provide innovative and high-quality services to enhance our clients' image and visibility. To strengthen our team, we are looking for a dynamic Project Manager who is passionate about signage architecture and lighting solutions.

Responsibilities:
As a Project Manager, your main responsibilities will include:

Project Management : Oversee the complete management of signage installation and lighting system projects, from brief intake to delivery, ensuring deadlines, budgets, and quality standards are met.

Planning : Create detailed schedules and coordinate the various stages of the project (design, production, installation).

Team Coordination : Work closely with technical teams, subcontractors, and suppliers to ensure the smooth execution of projects.

Client Relationship : Be the main point of contact for clients, ensuring clear communication and regular updates throughout the project.

Technical Watch and Innovation : Stay up to date with technological advancements in the signage and lighting industry, offering tailored and innovative solutions.

Compliance with Standards : Ensure installations comply with safety, urban planning, and accessibility regulations.

Desired Profile:

Education : A degree in project management, industrial design, architecture, or a similar field related to signage installation and lighting.

Experience : A previous experience in managing technical projects or in a similar field is preferred.

Skills :

Knowledge of signage and lighting installation techniques.

Must communicate in both French and English frequently.

Excellent communication and client relationship skills.

Strong organizational skills, attention to detail, and autonomy.

Ability to work under pressure and manage multiple projects simultaneously.

We Offer:

A dynamic and stimulating work environment.

Professional development opportunities

A competitive salary package and attractive benefits.

If you are passionate about managing technical projects and want to join an innovative and dedicated team, please send your resume and cover letter to:

Knowledge of signage and lighting installation techniques.

Must communicate in both French and English frequently.

Excellent communication and client relationship skills.

Strong organizational skills, attention to detail, and autonomy.

Ability to work under pressure and manage multiple projects simultaneously.

Job Description

About Us

Almost every single thing that you eat, wear, or use (yes, even that Pikachu-shaped baseball cap you secretly love to wear) is imported. But before it makes it past the border, there’s a final, looming hurdle: customs. A complex maze of regulations, enough documentation to bankrupt Dunder Mifflin, harmonized codes, and debates about Santa suit classifications stand between businesses and their products hitting the shelves.

Clearit Canada makes customs brokerage seamless for importers in the US and Canada with a modern, digital, frictionless platform. And we’re not alone; Clearit is a proud part of the Freightos Group, a logistics technology company that aims to make global trade frictionless. We work with some of the largest companies in the world, are regularly featured in top-tier publications, make our families proud and are traded on the Nasdaq (CRGO).

About the Role

As a Customer Service Representative specializing in customs brokerage, your role is crucial in ensuring smooth and efficient operations that consistently meet our clients' needs. You are the primary point of contact, acting as a bridge between our clients and the complex regulations of international trade. Your ability to manage detailed tasks effectively will facilitate seamless transactions and enhance our clients' overall experience with our services.

This entry-level position offers an excellent opportunity to develop professional skills in the dynamic field of customs brokerage. Your proactive follow-up, problem-solving acumen, and keen attention to detail will be key to your success and growth within the department.

Responsibilities:

• Provide prompt, professional, and courteous responses to client inquiries through phone and email.
• Efficiently manage a shared email inbox to ensure that responses and follow-ups are executed in a timely manner.
• Accurately prepare quotes for customs brokerage services and associated fees.
• Proactively contact clients to facilitate the processing of payments for services.
• Assist clients with CARM registration, RPP (Release Prior to Payment) bond enrollment, and navigate other CBSA-related requirements.
• Collaborate with internal departments to facilitate the seamless release of shipments.
• Resolve escalated customer issues with a problem-solving approach and professional fineset.
• Diligently follow up with clients to collect missing documents or information necessary for customs clearance.

About You

Basic Requirements:

• High school diploma or equivalent
• Proficient in Google Sheets or Microsoft Excel with ability to manage working data and formulas
• Demonstrated interest in customs brokerage and international trade
• Exceptional organizational skills with strong attention to detail
• Clear and professional written and verbal communication abilities
• Customer-focused mindset with proven interpersonal skills
• Adaptable team player who welcomes feedback and continuous improvement
• Ability to be physically present at our Montreal office a minimum of 8 times monthly

Preferred Requirements:

• Bilingual (French & English)
• Dispatching experience
• Experience or demonstrated interest in utilizing AI to improve operational efficiency
• Background in logistics or supply chain management
• Knowledge of transportation management systems
• Familiarity with customs documentation and procedures

Schedule:

M-F 8 hours per day. 9am-5pm EST.

Benefits

• Pay: $38K
• Hybrid work model with just 2 days in person per week
• 15 paid vacation days plus holidays
• Annual training budget
• Equity incentives that vest over time, aligning your success with company growth
• Location in Montreal, Quebec (metro Namur)

Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.

Job Description

Job Overview

We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.

You will be required to respond to customers’ queries and resolve them as soon as possible. Your aim should be to maintain cordial relations with our customers. As you will be in direct contact with our clients, you should have clear knowledge about products and their functions.

In addition to this, you should be well-versed with our company’s policies and procedures. Pleasant personality and good communication skills are the key requirements for this role. You should be competent enough to provide the best customer service to our clients.

If you have the desired skills and qualifications required for this role, you can send in your applications to us.

Responsibilities

• Update and maintain customer information in the database.
• Understand the kind of services we offer during the job training.
• Provide customers with all the information that they require.
• Keep track of customer accounts by recording their account information and the issues they have reported.
• Handle customer complaints actively and ensure its resolution on time.
• Take orders and calculate the charges by processing customers’ information.
• Answer customer questions and maintain healthy relationships with the customers.
• Review customer accounts for any changes.
• Resolve customer complaints on time and ensure the quality of services is maintained.
• Handle change in policies of the company and explain them to the customer.
• Generate sales leads for our clients.
• Maintain a record of all the tasks undertaken and submit it to the higher management.

Requirements

• Bachelor’s degree in any discipline. High School Diploma with relevant experience will also be considered.
• 2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry.
• Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc.
• Knowledge of social media will be an added benefit.
• Ability to provide results under pressure.
• Excellent communication and interpersonal skills.
• Good problem-solving skills.

Job Description

Company Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together!

We’re Hiring NIGHT SHIFT Customer Service Agents!
Join our team and support our growing regulated online sports betting and casino operation, serving players across Canada since 1999!

Positions Available:

Night Shift (Night shift pays a premium of +$1/hour) Hours are 9 PM to 7 AM 

Compensation & Benefits:
•Pay: $1,600/year, or 20/hour. 40 hours paid weekly.
•Bonus: Quarterly performance bonuses up to 10%.
•Insurance: Premium group health insurance (post probation), 80% employer covered
•Retirement: Company-matched private retirement plan after one year.
•Additional Perks: Two paid breaks and a paid lunch hour daily, gym memberships after three months, full-time schedules with a four on, three off rotation.

Responsibilities:
•Assist customers in our Online Sportsbook & Casino via live chat, email, and phone.
•Provide quality customer experiences lending to our ambitious growth plans in Canada.

 

•Customer-centric, outgoing, and empathetic.
•Thrive in fast-paced environments,
•Excellent written and oral English skills.
•Proficient in Microsoft Office and basic math.
•Previous knowledge of customer ticketing systems is an asset.
•French is an asset but not required.
 

About Us: Sports Interaction, based on Montreal's South Shore, is Canada’s oldest sportsbook. Partnered with Entain, we offer growth opportunities within Canada and globally.

Schedule:
•24/7 operation with dedicated overnight team positions.
•Weekend and evening availability required.
•3 consecutive days off per week

Workspace:
•First weeks of paid training on-site. Hybrid working model, in office approximately once per week. .
•Must live within commuting distance of Montreal's South Shore.

•Start Date: Sept. 22nd.

 

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Job Description

Take Your Career to New Heights as a Customer Support Coordinator

Who We Are

At Pattison ID, we're not just a company-we're a catalyst for innovation and creativity. As one of the largest sign and branding element organizations in the world, we lead the way in delivering exceptional, forward-thinking solutions to our clients. With over 1,000 employees across North America and as part of the global Jim Pattison Group (50,000+ employees worldwide), we're a powerhouse of ideas and impact.

Our Digital Team is at the forefront of digital signage and immersive experiences, revolutionizing the retail and restaurant industries across North America. We partner with iconic brands and seamlessly blend cutting-edge technology with visionary creativity to deliver game-changing results.

Why Join Pattison ID?

Are you reliable, detail-oriented, and resourceful? If so, we're inviting YOU to join our dynamic Digital Team. In this role, you'll ensure seamless operations, deliver exceptional support, and make a meaningful impact while helping some of North America's most renowned brands succeed.

Imagine being part of a dynamic organization where your work fuels innovation, shapes experiences, and helps top-tier brands thrive. We offer more than just a job-it's an opportunity to grow, collaborate, and lead in a supportive, forward-thinking environment.

Here's what makes us stand out:

Industry Leader: Be part of a growing organization recognized as a leader in the Sign and Digital industry.

• Work-Life Balance: Benefit from a hybrid work model combining remote flexibility and an office presence at 1375 Trans-Canada Hwy, Dorval, QC. A minimum of two days per week on-site required.
• Comprehensive Benefits: Enjoy health and dental plans that keep you and your family covered.
• Financial Growth: Secure your future with RRSP company matching and profit-sharing bonuses.
• Exciting Perks: Gain access to exclusive company perks and discounts.
• Flexibility: Work hours that fit your life.

The Opportunity: Customer Support Coordinator

Do you thrive on solving problems, building relationships, and driving success? Join our Digital Team as a Customer Support Coordinator and take on a role where every day presents new opportunities to make a meaningful impact on some of North America's biggest brands.

What You'll Do

• Monitor, Support, and Serve

Take charge of our networks, equipment, applications, and connected services. Ensure the flawless operation of digital solutions for top brands across North America.

• Drive Customer Success

Be a key player in delivering unparalleled customer experiences. Ensure client networks and displays operate seamlessly, making their brands shine.

• Coordinate Field Operations

Lead the efficient dispatching of Field Service Technicians and collaborate with internal teams to ensure smooth, on-time support for every client.

• Build Lasting Relationships

Foster trust and loyalty with clients through proactive communication, innovative solutions, and a commitment to their long-term success.

What You Bring to the Role

We're looking for a passionate, skilled, and innovative individual to help drive our team's success. Here's how your expertise will make an impact:

• Industry Experience: Bring 1-3 years of customer service or industry-specific experience, providing valuable insights to enhance our dynamic operations.
• Tech Proficiency: Demonstrate strong skills in Microsoft Office, including Word and Excel, ensuring smooth workflows and efficient digital operations.
• Technical Acumen: With 1-3 years of technical experience, you'll confidently handle the technological demands of customer support and problem-solving.
• Bilingual Aptitude: Your fluency in both French and English (written and spoken) allows you to connect with clients across Canada and the U.S., fostering strong relationships.
• Empathetic Communication: Your ability to communicate with authentic care and empathy creates positive, supportive experiences for clients.
• Critical Thinking: Leverage curiosity, analytical skills, and a solution-oriented mindset to address challenges efficiently and proactively.
• Deadline Management: Showcase your organizational skills by thriving under pressure, managing multiple tasks, and meeting deadlines with precision.
• Proactive Innovation: Apply your forward-thinking mindset to drive continuous improvement and contribute to our team's growth.
• Collaborative Spirit: Work seamlessly with colleagues, strengthening team synergy and fostering a culture of shared success.

Your unique blend of skills, experience, and dedication will be the cornerstone of our shared success!

We welcome diverse combinations of qualifications and relevant experience.

Why This Role Matters

As a Customer Support Coordinator, you are the driving force behind exceptional client experiences. Your work will shape how our partners interact with their customers, elevate their brands, and create impactful digital engagements.

Take the Leap and Apply Today

Are you ready to join a team that values innovation, creativity, and your contributions? This isn't just a job-it's your chance to define your career and be part of something extraordinary.

Job Description

IPEX est l'un des principaux fournisseurs nord-américains de systèmes de tuyauterie en plastique de pointe. Notre mission est de façonner un avenir meilleur en connectant notre clientèle à l'eau et à l'énergie.

Nous avons présentement une opportunité en tant que Représentant(e) du service à la clientèle bilingue . Ce poste sera basé à la fois à la maison et au bureau et relèvera de notre bureau de St-Laurent. Il relève du directeur du service à la clientèle du Québec.

Ne manquez pas l'occasion de vous joindre à une grande famille de professionnels axés sur les gens, de leaders d'opinion et de penseurs rapides, d'entrepreneurs dans l'âme et de combattants du statu quo !

Résumé du poste

IPEX est à la recherche d'un professionnel du service à la clientèle pour se joindre à son équipe. Le candidat retenu s'occupera de plusieurs comptes et travaillera à tous les niveaux de l'organisation, en plus de servir nos clients à l'externe.

Principales responsabilités

Le représentant du service à la clientèle travaillera dans un environnement très dynamique pour répondre aux demandes des clients concernant les commandes, les devis, les demandes de renseignements sur les produits et les vérifications des stocks/prix. Travaillant dans un environnement en constante évolution, cette personne devra effectuer plusieurs tâches à la fois tout en maintenant la plus haute qualité de service à la clientèle :

• Répondre aux demandes concernant le prix, la livraison, l'état des commandes ou l'assistance technique.
• Résoudre les retards, les problèmes de service et les disputes
• Saisir, valider et suivre les commandes des clients par EDI, fax et téléphone, à l'aide de notre solution ERP interne.
• Vérifier les numéros de compte des clients, les prix, les conditions, les exigences de livraison, etc.
• Suivre les commandes en attente et s'assurer que la production, les achats et la distribution réagissent en conséquence Préparer les devis
• Collaborer étroitement avec les autres départements de l'équipe de service pour assurer un service précis dans toutes les directions.
• Fournir une assistance technique en se référant aux diverses publications de l'IPEX.
• Répondre à toutes les demandes des clients dans les meilleurs délais.

Caractéristiques principales

• Forte volonté d'établir des relations solides avec les clients, basées sur la satisfaction de ces derniers
• Gestion globale des commandes et des demandes des clients
• Compréhension des relations de prix et/ou capacité à organiser les informations sur les prix
• Maîtrise du système informatique IPEX
• Relations avec les collègues internes et capacité à résoudre les problèmes et les litiges en consultant les membres appropriés de l'équipe.
• Attitude positive et esprit d'équipe
• Haut degré d'organisation et de précision
• Comportement et compétences au téléphone

___

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an opportunity for a Bilingual Customer Service Representative. This position will be both home and office based and will report to our St-Laurent office. It reports to the Customer Service Manager in Quebec.

Do not miss the opportunity to join a diverse group of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters!

Job Summary

IPEX is seeking a dynamic Customer Service professional to join their team. You will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.

Principal Responsibilities

You will work in a high-volume environment to respond to customer requests for orders, quotes, product inquiries and stock checks/prices. Working in a fast-paced environment, the incumbent will multi-task while maintaining the highest quality of customer service:

• Respond to inquiries regarding price, delivery, or technical support
• Respond to inquiries regarding status of customer orders
• Resolve delays, service problems and disputes
• Enter, release and track customer orders via fax, and phone
• Verify customer account numbers, pricing, terms, delivery requirements etc.
• Track backorders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations
• Liaise with other departments from the service team to ensure proper service from all directions
• Provide technical support by referring to various IPEX publications
• Respond to all customer inquiries in a timely manner

Key Performance Features

• High drive for building strong customer relationships based on customer satisfaction
• Overall management of sales orders and customer inquiries
• Understanding of pricing relationships, and/or ability to organize price information
• A firm grasp of the IPEX computer system
• Relationship with internal colleagues and ability to resolve problems and disputes by consulting with the appropriate team members
• Positive attitude and team focused outlook
• High degree of organization and accuracy
• Telephone manner and skills

Requirements

Qualifications et expérience

Une attitude très professionnelle et un dévouement avéré à fournir un excellent service à la clientèle dans des fonctions antérieures.

Au moins 5 ans d'expérience en tant que représentant du service clientèle

Excellentes compétences en matière de gestion du temps et de suivi, y compris la capacité à équilibrer efficacement la qualité et la quantité de travail. Excellentes compétences informatiques et Internet, en particulier Microsoft Office et le courrier électronique.

Capacité avérée à résoudre efficacement les problèmes et les plaintes des clients avec patience.

Solides compétences en matière de communication écrite et orale en français et en anglais.

Excellent esprit d'équipe et capacité avérée à s'intégrer dans un environnement d'équipe positif et à le favoriser.

Une expérience dans l'industrie est un atout.

Qualifications & experience

• A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization
• Minimum 5 years of experience as a customer service representative
• Bilingual in both English and French
• Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output Excellent computer and internet skills, especially Microsoft Office and email
• Demonstrated ability to effectively resolve customer issues and complaints patiently
• Strong written and verbal communication skills
• Good team player including the demonstrated ability to contribute to and foster a positive team environment
• Industry experience is an asset
• SAP knowledge an asset

Benefits

IPEX s'engage à fournir des aménagements aux personnes handicapées tout au long du processus de recrutement et, sur demande, travaillera avec les candidats qualifiés pour leur fournir des aménagements appropriés d'une manière qui tienne compte des besoins d'accessibilité du candidat en raison de son handicap. Les candidats qui participent à tous les aspects du processus de sélection pour les emplois IPEX peuvent demander des aménagements. Pour demander un aménagement, veuillez contacter les RH à l'adresse

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation

requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become a member of our Rona customer service team and make a real difference to our customers' day. By joining our team, you'll have the opportunity to develop your customer service skills while evolving in a dynamic environment where every day brings new challenges and successes.

• Greet customers and ensure a good customer experience
• Assist customers in loading products in their cart or vehicle
• Bring carts for customers who need assistance and collect carts in the parking lot
• Assist the customer service and checkout teams
• Return all merchandise left at the returns desk to the appropriate departments
• Stay informed of promotions and flyers
• Follow the store’s policies and procedures on loss prevention and health and safety in the workplace
• Other related tasks to ensure the store runs smoothly

• Excellent customer service skills
• Ability to work independently in a fast paced environment

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.