6,950 Aftermarket Sales jobs in Canada

Job Description

ID Technology Canada is seeking a dynamic and driven Aftermarket Label Sales Specialist to join our team in the Edmonton area. In this role, you will play a key part in our success by building strong customer relationships, identifying opportunities, and driving the sales of our high-quality labels and aftermarket products.

As a AM Label Sales Specialist you will:

• Promote and sell ID Technology’s aftermarket products, including labels, inks, and ribbons, to meet and exceed sales targets.
• Develop and nurture strong relationships with new and existing customers, ensuring their needs are met ethically and profitably.
• Provide dedicated support to national accounts when required, ensuring alignment with overall company goals.
• Follow up promptly on leads provided by the company, turning them into new business opportunities.
• Maintain and manage a comprehensive and accurate database of prospects and customers to drive sales activities.
• Prepare professional proposals and quotes that align with the company’s pricing and standard guidelines.
• Create and submit reports in accordance with the company’s reporting requirements to track progress and results.
• Participate in training sessions and meetings to stay informed on company products, services, and sales strategies.
• Stay up-to-date on industry trends from both a market and technical perspective to provide the best solutions to customers.

What’s in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary (base plus one year guaranteed commission), comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. There is no waiting period for benefits – you are eligible on your first day of employment.

If this sounds like you, we want to connect!

• Post-secondary education or proven sales experience with a track record of success.
• The ability to identify customer needs and recommend the right solutions from our aftermarket product lineup.
• Familiar with the label packaging industry.
• Proficiency in MS Office and the ability to learn new systems.
• A dependable personal vehicle, a valid driver’s license, and the ability to travel to clients, customers, and vendors approximately 50% of the time.
• A self-motivated approach, a commitment to ethical business practices, and a strong desire for personal and professional growth.
• Exceptional communication, organizational, and technical skills.
• The ability to manage responsibilities effectively while maintaining a healthy work-life balance.
• Able to travel to the US.

COMPANY SUMMARY:

Customers across North America depend on ID Technology to design, build, and install the most effective labeling, coding, and marking systems for their product lines. As a leading manufacturer and integrator of labeling, coding, and marking equipment, ID Technology provides our customers with six separate label converting plant locations across North America to efficiently and quickly produce quality labels and tags. ID Technology also manufactures the LSI line of integrated labeling systems. As part of the ProMach Labeling & Coding business line, ID Technology helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia. For more information about ProMach, visit and for more information on ProMach Careers, visit

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

Pro Mach adheres to the principle of employment equity. The use of the masculine gender has been adopted for ease of reading and has no discriminatory intent.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Description

About Eriez

Eriez is a global leader in separation technologies. Our commitment in innovation has positioned us as a driving market force in several key technology areas, including magnetic separation, flotation, metal detection and material handling equipment. With a team of over 900 dedicated experts globally, we are committed to providing trusted technical solutions to industries including mining, food, recycling, packaging, aggregate, and more.

About the Opportunity

Eriez Flotation Canada Inc. the flagship office for FLOTATION, is seeking a Aftermarket and Services Sales Engineer to join our Sales Team. Your primary function of this role is to promote, align and continually improve aftermarket and service sales activities via the delivery and execution of various service products; including components, assemblies, refurbishment packages, inspection and repair services, testing & laboratory services, process support and optimization services, upgrades & modernizations and service agreements. This will manifest via the development and maintenance of a sales pipeline of aftermarket opportunities, and to convert those opportunities into sales growth for the company’s Flotation products within EFD Canada’s designated markets. If the candidate resides in British Columbia, the role will follow a hybrid work schedule based out of our Delta, BC office. If the candidate is located in Ontario or Quebec, the position will be fully remote.

Requirements

In this role, you will undertake the following duties, including but not limited to:

• Responsible for leading, training and mentoring a small group of sales professionals to support, develop and implement service and aftermarket sales processes, policies, and procedures to ensure Eriez solutions are recognized by clienteles throughout Canada and global territories covered by the Canadian office.
• Implement safety standards within the company based on guidelines provided by Eriez Corporate Safety and Global Flotation Services, to include training, meetings and orientations.
• Manage communication with customers to review and negotiate contract terms and conditions, within the prescribed authority, while safeguarding the interests of Eriez Flotation by minimizing risks.
• Supervising service resources to ensure activities are safely and properly executed according to customer requirements and Eriez technical guidance.
• Oversee the pre and post planning and execution of all site service-related activities including customer communication, mobilization, demobilization and activities performed while on site, activity reporting and the development of aftermarket solutions to address issues identified
• Directly sell and manage sales opportunities and advance said opportunities through customer interactions, site visits, sales presentations and installed base research.
• Create accurate and timely proposals related to services and aftermarket products, including service agreements, solution development, proposal development and opportunity follow up and support lab activities and process testing coordination.
• Proactively assess, clarify and address customers needs on an on-going basis including coordination with customers and project teams to organize and safely execute project start-up activities in the field
• Develop and manage internal client relationships through all phases of the sales cycle, locally and globally, to support Eriez territory offices, Global Flotation Services, Flotation Product Management, Process and Mechanical Engineering
• Work in close collaboration with Eriez Flotation Capital Equipment Sales to identify sales opportunities and ensure the timely introduction of services and aftermarket products to customers purchasing new equipment
• Negotiate terms within authority limits.
• Research and observe customer needs and industry trends to evaluate market demand for existing products as well as new products. Subsequently, develop sustainable, value-add aftermarket products and services through close collaboration with Engineering, Capital Sales and Product Management.
• Together with the Eriez Canada Sales Director, develop and maintain detailed budgets, forecasts and sales projections that support business planning and development activities; and support the development and execution of sales strategies for Flotation service and aftermarket products
• Generate and present regular reporting to the Eriez Canada Sales Director on service and aftermarket sales activities and progress
• Oversee the creation and maintenance of a detailed multi-year opportunity pipeline that supports the flotation business growth strategy, with the use of Customer Relationship Management (CRM) systems
• Coordinate involvement of company personnel including inside sales, support and management resources, in order to meet account performance objectives and customers expectations.
• Provide current and relevant market feedback, stay abreast of current products, features, industry and company standards.
• Together with the Eriez Canada Sales Director, support the development of marketing strategies and materials related to Flotation’s services and aftermarket business, to include the participation in tradeshows and conferences, development of sales presentations and deliverance of said presentations at customer sites.

About You

To qualify, you must have a post secondary degree and +8 years of relevant experience managing aftermarket and services within a strategic sales environment, preferably within the mineral processing and mining sphere. Able to travel within Canada and internationally up to 40%–60% of the time.

In addition, you must have knowledge, skills, or experience in the following:

• 3-5 years of experience working with flotation equipment in a production environment
• Comprehensive understanding of the operation and maintenance of flotation equipment in a production environment, ability to safely navigate and function within mine site environments
• Client focused motivated team player possessing a strong desire to succeed and function under pressure to meet deadlines
• Strong leadership and mentoring skills, to include assigning tasks, working independently, and thriving in demanding situations.
• Able to problem-solve, be detail-oriented, organized and prioritize competing demands
• Excellent oral and written communication skills, French language skills are a strong asset
• Strong interpersonal and teamwork skills.

Benefits

• Extended health benefits (Medical, Dental & Vision)

• Short Term & Long Term Disability
• Life Insurance

• Employer matched contribution to Retirement Savings Plan
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Flexible Hybrid Work Model
• Wellness Resources
• Join an organization with staying power - over 80 years in the industry.

We are seeking a highly motivated and customer-focused individual to join our team at Climate Control Systems of Greenwood INC as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely and efficient manner.

• Answer incoming customer calls and emails promptly and professionally
• Assist customers with product inquiries, orders, and returns
• Resolve customer complaints and issues with a sense of urgency
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to ensure customer satisfaction

• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and CRM software
• High school diploma or equivalent

If you are a team player with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team at Climate Control Systems of Greenwood INC.

• You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time
• You have patience, and the ability to listen and recognize the needs of our client members
• You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s
• You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message
• You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual
• Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls
• Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols
• High level attention to detail, multi-tasking, and ability to organize work
• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
• Ability to work autonomously in a self-paced, self-motivated team environment
• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
• Ability to understand and follow oral and written instructions
• Ability to type 30 words a minute
• Experience working in a customer service related field
• High School degree required
• Associate or Bachelor’s degree nice to have
• Working knowledge of health and welfare and/or defined benefit pension plans
• Experience working in a call center environment
• Ability to read, write and speak Spanish (for bilingual positions)

• After 30 days on assignment > pay rate increases
• During our busy season you will be expected to work a 40 hour week and overtime when requested
• Pay and Benefits
• subject to specific elections, plan, or program terms
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The Balance Institute Pty Ltd specializes in delivering compassionate, learner-centered educational services to support families through life’s pivotal transitions. We believe in empowering every individual with knowledge, clarity, and confidence.

Role Summary:
As a Customer Service Representative, you'll be the friendly and knowledgeable first point of contact for our learners and partners. Your role is key in creating smooth, positive interactions and strengthening relationships.

What You’ll Do:

• Manage inquiries via phone, email, and chat
• Help with enrollment, scheduling, billing, and account support
• Resolve service issues with empathy and accuracy
• Liaise with internal teams to ensure records are accurate
• Strive for first-contact resolution and client satisfaction

You’ll Bring:

• Great communication and problem-solving skills
• Empathy and patient, calm demeanor
• Familiarity with CRM or MS Office tools
• Previous customer-facing experience is a plus

Why Join Us:
We offer development opportunities, a flexible work environment, and the chance to make a meaningful difference in people’s educational journeys. You’ll help uphold our standard of excellence and care.

We are seeking a dedicated and motivated Remote Customer Service & Helpdesk professional to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while helping to resolve issues efficiently and effectively. Your primary responsibility will be to assist customers with their inquiries, provide troubleshooting solutions, and ensure that they have a positive experience with our company. As a remote position, you will have the flexibility to work from home, but you will be expected to maintain a high level of responsiveness and professionalism. We value individuals who are passionate about customer service and possess strong problem-solving skills. Your ability to communicate clearly and effectively will be essential as you navigate a diverse range of customer needs and expectations. By leveraging technology and your communication prowess, you will play a vital role in enhancing our customers' experiences and contributing to the overall success of our organization. If you have a strong desire to help others and the required skills to excel in a remote environment, we encourage you to apply and become a valuable part of our customer service team.

• Respond promptly to customer inquiries via phone, email, and chat.
• Diagnose and troubleshoot customer issues related to products and services.
• Provide detailed product and service information to customers.
• Document all customer interactions and resolutions in the helpdesk software.
• Escalate complex issues to higher-level support when necessary.
• Maintain a comprehensive understanding of company policies and procedures.
• Participate in training and development programs to continuously enhance skills.

• Proven experience in customer service or helpdesk support roles.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a proactive mindset.
• Ability to work independently in a remote environment.
• Familiarity with helpdesk software and ticketing systems.
• Basic technical knowledge of computer systems and software applications.
• Strong organizational skills and attention to detail.

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative at Collegiate Charter School. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong attention to detail. In this role, you will be responsible for providing exceptional customer service to students, parents, and staff members.

• Respond to inquiries and provide information to students, parents, and staff via phone, email, and in person
• Assist with enrollment, registration, and scheduling processes
• Resolve customer complaints and issues in a timely and professional manner
• Maintain accurate records of all customer interactions
• Collaborate with other departments to ensure a seamless customer experience

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

If you are passionate about providing exceptional customer service and making a positive impact in the lives of students, we encourage you to apply for the Customer Service Representative position at Collegiate Charter School.

As a Customer Support Specialist, you will be the first point of contact for clients seeking assistance with our consulting services, platforms, or deliverables. You’ll ensure clients receive timely, effective support while maintaining a high level of customer satisfaction. You’ll work closely with consultants, project managers, and internal teams to resolve issues, gather feedback, and ensure seamless communication between clients and the firm.

• Respond promptly to client inquiries via email, phone, chat, and ticketing systems.
• Provide information about services, project status, deliverables, and timelines.
• Troubleshoot and resolve client issues, escalating to relevant teams when necessary.
• Maintain accurate records of interactions and follow-ups using CRM or support tools.
• Assist with onboarding new clients, including sharing resources and documentation.
• Collect client feedback and suggest process improvements to enhance service quality.
• Collaborate with consultants and internal teams to stay informed on ongoing projects and client needs.
• Monitor client satisfaction metrics and help identify trends or recurring issues.
• Support knowledge base and help center documentation efforts.

• 1+ years of customer service or support experience.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot, Zendesk).
• Ability to multitask and manage time effectively in a fast-paced environment.
• Collaborative mindset with a customer-first attitude.

Rumipamba is seeking a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service to our clients while representing the company in a professional manner.

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and efficient manner
• Maintain a high level of product knowledge to assist customers with their inquiries
• Process orders, returns, and exchanges accurately
• Collaborate with other departments to ensure customer satisfaction

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Ability to multitask and prioritize in a fast-paced environment
• Previous customer service experience preferred
• Proficiency in Microsoft Office and CRM software

• Excellent interpersonal skills
• Attention to detail
• Ability to remain calm under pressure
• Team player

• Minimum of 1 year of customer service experience
• Experience in a call center environment is a plusTracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered. Compiles, sorts and verifies data for accuracy. Contacts responsible parties or clients from other organization to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording, proper data analysis of sales records and recording pay slips into accounting database