193 Amazon jobs in Caledon

Job Description

Job Description

Duties include providing high-quality services and applications by coding, testing, debugging, documenting, and maintaining programs. Developing and modifying moderately complex information systems involving most phases of systems analysis and programming.
Analyze, code, test, and document programs and enhancements.
Conduct code walkthroughs to assure the quality of programs developed by other associates.

Experience with Amazon Quicksight
Experienced in Data Visualisation (automation) practices and able to implement best practices
Strong analytical and problem-solving skills
Proficient in written, verbal, and presentation communication skills including the ability to create and maintain best practice documentation and practices, used across multiple systems and functional areas
Able to work in partnership with global stakeholders to improve practices and get desired outcomes.
Proficient at working collaboratively with product teams to develop, maintain, and implement applications, regarding digital accessibility technologies, policies, standards, and best practices

Job Description

Job Description

AMZ Advisers Amazon Account Manager Job Description

About AMZ Advisers:

AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Working at AMZ Advisers allows you to apply your skills, expertise, and passions to directly impact the lives and business of other people and entrepreneurs. Our staff solves dynamic, quickly evolving problems with our Founders, in-house team, and network of partnered tech companies. Our Account Management team is organized into pods, consisting of Senior Account Managers (SAMs), Junior Account Managers (JAMs), and Apprentices and Interns.
This structure fosters knowledge sharing, mentorship, and continuous learning.

About the Role:

We’re seeking a driven and self-motivated problem solver with exceptionally strong communication skills and the ability to build long-lasting client relationships. We offer a fast-paced, challenging, and creative environment where you will be provided the opportunity to sharpen your analytical, communication, and strategic development skills. You will be offered resources and growth opportunities to learn more about online marketing to enhance your professional career.

The ideal candidate is an independent thinker and will be able to manage multiple Amazon Seller and Vendor Central accounts as well as a team of Junior Account Managers, and Apprentices/ Interns. As a Senior Account Manager, you will provide guidance, mentorship, and strategic oversight for other Account Managers in your pod by contributing to the development of training programs, while ensuring the success of your pod’s client portfolio. You will embrace the challenge of managing your own client portfolio, leading your team, and strategic planning.

What You’ll Do:

• General Responsibilities

• Maintain a portfolio that will gradually grow to 10 clients and aim to hold a high retention rate.

• Build long-lasting client relationships by clearly and concisely managing expectations.

• Build and track KPIs for all accounts under personal client portfolio management.

• Bi-weekly strategy calls with clients to communicate results and upcoming strategies.

• Proactively brainstorm and implement strategies to grow client accounts on Amazon and manage client expectations.

• Reporting and strategizing account progress and action items.

• Plan and implement or delegate promotional plans and strategies.

• Delegate the resolution of client account issues through troubleshooting and opening cases with Seller Support .

• Work within software platforms such as Zonguru.

• Work with other departments to accomplish overall, high level goals.

• Attend Account Management meetings and or training sessions on a weekly or bi-weekly basis.

• Participate in daily stand-up meetings that provide an opportunity for you to bring any problems or ‘blockers’ quickly through management so they can be resolved in a timely manner to keep your tasks on track

  • Team Assignment

  • Assign team members to clients based on skills, expertise, and client portfolios.

  • Ensure a balanced mix of experience levels for each team member to facilitate knowledge and sharing.

  • Training & Onboarding

    • Develop a comprehensive training program for Junior Account Managers.

    • Focus on industry knowledge, account management best practices, and company specific processes.

    • Mentor and guide junior team members in collaboration with Strategists.

  • Integrate Strategists

    • Conduct client account audits and develop tailed client strategies.

    • Collaborate with the team to implement effective strategies.

  • Pod Collaboration

    • Foster regular collaboration within pods through team meetings, brainstorming sessions, and strategy discussions.

    • Facilitate communication and document sharing to strengthen teamwork.

  • Check-ins & Accountability

    • Conduct regular check-ins with teams to assess client progress, address issues, and identify new strategies.

    • Determine upsell opportunities and encourage proactive problem solving.

  • Client Communication & Feedback

    • Emphasize proactive and transparent communication with clients.

    • Encourage clients to provide feedback on their experience, ensuring satisfaction and continuous improvement.

    • Ensure swift conflict resolution.

  
  

  How We’ll Measure Success

  • Retention Rate - Percentage of retained clients from month to month.

  • Blocker/ Conflict Resolution Time - Monitor and decrease the time taken to resolve client issues or blockers.

  • Client Communication - Assess the quality and frequency of client interactions for improved satisfactions.

  • Strategy Effectiveness - Evaluate the success of client strategies considering feedback and performance metrics.

  • Pod Follow Ups - Ensure Senior AM’s conduct regular follow ups to assess client performance.

  • Team Member Development - Track the progress and development of junior team members.

  
  

  Qualifications:

  • BA in Marketing, Business Development, Management, or other related studies.

  • 2+ years with client account management.

  • 2+ years digital marketing or eCommerce experience.

  • 1+ year experience with Amazon Seller and or Vendor Central.
  • Ability to build and maintain client relations.
  • Active listening and the ability to understand client needs.
  • Proactive, go-getter mindset who functions well within a team setting but can work independently.
  • Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies.
  • Strong time management skills and the ability to multitask.
  • Ability and desire to learn new skills.
    

    
    

    Technologies We Use:

    • G-Suite: Gmail, Google Drive, Google Meets, Google Docs, Sheets, and Slides

    • Microsoft: Word, Excel, and PowerPoint

    • ClickUp

    • LastPass

    • Slack

    • Zonguru

    • Zoom

Direct Reports

Director of Account Management

Perks & Benefits:

• 12 Days of paid vacation per year & 5 sick days paid per year

• Day off on your birthday

• Summer Time (short Fridays in August)

• Winter break (1 week in December)

• All positions are 100% remote

• Global Team: working with talent from more than 14 countries around the world.

Structure:
Full Time Position
Remote

AMZ Advisers Amazon Account Manager Job Description

About AMZ Advisers:

AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Working at AMZ Advisers allows you to apply your skills, expertise, and passions to directly impact the lives and business of other people and entrepreneurs. Our staff solves dynamic, quickly evolving problems with our Founders, in-house team, and network of partnered tech companies. Our Account Management team is organized into pods, consisting of Senior Account Managers (SAMs), Junior Account Managers (JAMs), and Apprentices and Interns.
This structure fosters knowledge sharing, mentorship, and continuous learning.

About the Role:

We’re seeking a driven and self-motivated problem solver with exceptionally strong communication skills and the ability to build long-lasting client relationships. We offer a fast-paced, challenging, and creative environment where you will be provided the opportunity to sharpen your analytical, communication, and strategic development skills. You will be offered resources and growth opportunities to learn more about online marketing to enhance your professional career.

The ideal candidate is an independent thinker and will be able to manage multiple Amazon Seller and Vendor Central accounts as well as a team of Junior Account Managers, and Apprentices/ Interns. As a Senior Account Manager, you will provide guidance, mentorship, and strategic oversight for other Account Managers in your pod by contributing to the development of training programs, while ensuring the success of your pod’s client portfolio. You will embrace the challenge of managing your own client portfolio, leading your team, and strategic planning.

What You’ll Do:

• General Responsibilities

• Maintain a portfolio that will gradually grow to 10 clients and aim to hold a high retention rate.

• Build long-lasting client relationships by clearly and concisely managing expectations.

• Build and track KPIs for all accounts under personal client portfolio management.

• Bi-weekly strategy calls with clients to communicate results and upcoming strategies.

• Proactively brainstorm and implement strategies to grow client accounts on Amazon and manage client expectations.

• Reporting and strategizing account progress and action items.

• Plan and implement or delegate promotional plans and strategies.

• Delegate the resolution of client account issues through troubleshooting and opening cases with Seller Support .

• Work within software platforms such as Zonguru.

• Work with other departments to accomplish overall, high level goals.

• Attend Account Management meetings and or training sessions on a weekly or bi-weekly basis.

• Participate in daily stand-up meetings that provide an opportunity for you to bring any problems or ‘blockers’ quickly through management so they can be resolved in a timely manner to keep your tasks on track

  • Team Assignment

  • Assign team members to clients based on skills, expertise, and client portfolios.

  • Ensure a balanced mix of experience levels for each team member to facilitate knowledge and sharing.

  • Training & Onboarding

    • Develop a comprehensive training program for Junior Account Managers.

    • Focus on industry knowledge, account management best practices, and company specific processes.

    • Mentor and guide junior team members in collaboration with Strategists.

  • Integrate Strategists

    • Conduct client account audits and develop tailed client strategies.

    • Collaborate with the team to implement effective strategies.

  • Pod Collaboration

    • Foster regular collaboration within pods through team meetings, brainstorming sessions, and strategy discussions.

    • Facilitate communication and document sharing to strengthen teamwork.

  • Check-ins & Accountability

    • Conduct regular check-ins with teams to assess client progress, address issues, and identify new strategies.

    • Determine upsell opportunities and encourage proactive problem solving.

  • Client Communication & Feedback

    • Emphasize proactive and transparent communication with clients.

    • Encourage clients to provide feedback on their experience, ensuring satisfaction and continuous improvement.

    • Ensure swift conflict resolution.

  
  

  How We’ll Measure Success

  • Retention Rate - Percentage of retained clients from month to month.

  • Blocker/ Conflict Resolution Time - Monitor and decrease the time taken to resolve client issues or blockers.

  • Client Communication - Assess the quality and frequency of client interactions for improved satisfactions.

  • Strategy Effectiveness - Evaluate the success of client strategies considering feedback and performance metrics.

  • Pod Follow Ups - Ensure Senior AM’s conduct regular follow ups to assess client performance.

  • Team Member Development - Track the progress and development of junior team members.

  
  

  Qualifications:

  • BA in Marketing, Business Development, Management, or other related studies.

  • 2+ years with client account management.

  • 2+ years digital marketing or eCommerce experience.

  • 1+ year experience with Amazon Seller and or Vendor Central.
  • Ability to build and maintain client relations.
  • Active listening and the ability to understand client needs.
  • Proactive, go-getter mindset who functions well within a team setting but can work independently.
  • Strong ability to think outside the box, willingness to test new ideas, and develop and implement growth strategies.
  • Strong time management skills and the ability to multitask.
  • Ability and desire to learn new skills.
    

    
    

    Technologies We Use:

    • G-Suite: Gmail, Google Drive, Google Meets, Google Docs, Sheets, and Slides

    • Microsoft: Word, Excel, and PowerPoint

    • ClickUp

    • LastPass

    • Slack

    • Zonguru

    • Zoom

Direct Reports

Director of Account Management

Perks & Benefits:

• 12 Days of paid vacation per year & 5 sick days paid per year

• Day off on your birthday

• Summer Time (short Fridays in August)

• Winter break (1 week in December)

• All positions are 100% remote

• Global Team: working with talent from more than 14 countries around the world.

Structure:
Full Time Position
Remote

Description
Come build the future of one of the world's largest customer service platforms at Amazon!
The Amazon Customer Service (CS) organization seeks to delight our customers in every interaction they have, from self-serve technology to direct interaction with customer service associates. Customer Service works to offer effective, empathetic, and efficient issue resolution when our customers need us, and are champions of driving defects out of customer experiences across the entire company.
The Contact Handling Experience team within CS plays a critical part of that mission by ensuring associates are at their best to solve customer issues, empowered with effective tools, training and coaching. We own associate-facing solutions which empower them to solve customer problems, as well as AI-powered coaching and contact analysis systems which establish new standards for customer service excellence across the CS organization.
The Contact Handling Experience team is seeking a innovative Sr. Software Development Engineer to lead technical strategy and support the team's growth through mentorship.
As Customer Service evolves toward a vision which leverages Generative AI to give both customers and associates the support they need at scale, you will help define our technical strategy. We're looking for technical minds who can innovate and build robust solutions.
Key job responsibilities
- Own the full stack, from Lambda and Fargate-based compute through React frontends.
- Define a technical strategy to evolve the team and org architecture to enable delivery at scale.
- Navigate the team through greenfield projects, mentoring SDEs and collaborating with Sr. SDEs and PEs.
- Work with cross-functional teams, including Product, UX, Data Science and Business Intelligence, to conceive, design and implement innovative solutions.
- Work in an agile environment to deliver high-quality software consistently.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP
About the team
The Contact Handling Experience (CHEX) team develops products to deliver Earth's most customer-centric customer service. Working backwards from CSAs as the customers served by these products, the team builds effortless solutions to handle and resolve customer contacts while providing insights to delight customers with each interaction.
You will work closely with colleagues across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will have opportunity to stay customer obsessed by observing the associate and customer experience through activities like Gemba walks and contact listening.
Basic Qualifications
- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
Preferred Qualifications
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience leveraging and extending Generative AI solutions in user-facing and/or developer-facing applications.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!
We are looking for an accomplished machine learning expert to lead the Applied Science strategy for our Media Planning Science program. In this role, you will work closely with business leaders, stakeholders, and cross-functional teams to drive program success through ML-driven solutions. You will shape the applied science roadmap, promote a culture of data-driven decision-making, and deliver significant business impact using advanced data techniques and applied science methodologies.
Key job responsibilities
As An Applied Scientist On This Team, You Will
1. Serve as the technical leader in Machine Learning, guiding efforts within the team and collaborating with other teams.
2. Conduct hands-on analysis and modeling of large-scale data to generate insights that boost traffic monetization and merchandise sales while maintaining a positive shopper experience.
3. Lead end-to-end Machine Learning projects that involve high levels of ambiguity, scale, and complexity.
4. Build, experiment, optimize, and deploy machine learning models, collaborating with software engineers to bring your models into production.
5. Run A/B experiments, gather data, and perform statistical analysis to validate your models.
6. Develop scalable and automated processes for large-scale data analysis, model development, validation, and serving.
7. Explore and research innovative machine learning approaches to push the boundaries of what's possible.
About the team
The Media Planning Science team builds and deploys models that provide insights and recommendations for media planning. Our mission is to assist advertisers in activating plans that align with their goals. Our insights and recommendations leverage heuristic and machine learning models to simplify the complex tasks of forecasting, outcome prediction, budget planning, optimized audience selection and measurements for media planners. We integrate our insights into user interfaces and programmatic integrations via APIs, ensuring reliable data, timely delivery, and optimal advertising outcomes for our advertisers.
Basic Qualifications
- 3+ years of building machine learning models for business application experience
- PhD, or Master's degree and 6+ years of applied research experience
- Experience programming in Java, C++, Python or related language
- Experience with neural deep learning methods and machine learning
Preferred Qualifications
- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.
- Experience with large scale distributed systems such as Hadoop, Spark etc.
- Experience in working with Agentic AI and Gen AI applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP.
As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.
Key job responsibilities
* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives
* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)
* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers
A day in the life
A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.
You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.
You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.
About the team
Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.
Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.
Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Basic Qualifications
- 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service
- Experience in digital advertising and client facing roles
- Experience with annual brand and media planning
- Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.)
- Experience in digital advertising and client facing roles with a focus on data analysis
- Experience owning relationships with programmatic decision makers
- Experience with annual brand planning and media planning
- Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)
- Bachelor's degree in marketing, communications, or equivalent work experience
- Fluency in English
Preferred Qualifications
- Experience in e-commerce or online advertising
- Experience in omni-channel marketing, search engine marketing or search engine optimization
- Experience in digital analytics and/or DMP, CDP
- Vertical specialization (e.g. in entertainment, automotive, etc.) within programmatic advertising
- Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners
- Organizational skills including prioritizing, scheduling, time management, and meeting deadlines
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Exp Required: 10 and above • Skills Required: Digital: Cloud DevOps Digital : Python Digital : Amazon Web Service(AWS) Cloud Com-puting.• Job Description: Lead Software Engineer Job Description This role offers an exciting opportunity to shape the future of our contact centre technology and drive innovation at a global scale.• The successful candidate will play a pivotal role in transforming our engineering practices and delivering cutting-edge solutions that enhance our clients experience and operational efficiency.• Role Summary We are looking for an experienced and high-performing Software Engineer with at least 7 years of software develop-ment experience.• This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions across our contact centres in Canada, Asia, and the US.• The ideal candi-date has a passion for cutting-edge technologies and a proven track record of building large-scale, complex software systems.• What you will do Participate in the design, development, and rollout of foundational cloud capabilities, including Amazon Connect and other cloud-based solutions to en-hance our contact centres capabilities. Collaborate with cross-functional teams to implement key software delivery, cloud, GenAI, and DevOps processes.• Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations.• Use and enhance our DevOps practices and tools to enforce software guardrails, increase automation, and help engineers build code faster, at a lower cost, and lower risk.• Contribute and adopt global soft-ware engineering re-usable best practice processes.• What you need to succeed Bachelors degree in computer science or a relevant field7 years of experi-ence building large-scale, multi-tier distributed software systems Deep expertise in cloud technolo-gies, particularly AWS services Hands-on expertise with Python, Lambda functions, APIs, Java Contact Centre experience with hands on support and development experience with Amazon Connect (or rele-vant Cacaos)• Experience with DevOps culture, tools, and best practices (e.g. - Bitbucket, Ansible, Jen-kins, CDD) Strong communication skills, able to articulate complex technical concepts to both tech-nical and non-technical stakeholders.• Ability to work and collaborate with cross-functional teams across multiple locations.• Strong problem-solving abilities and analytical skills with a keen eye for de-tail and the ability to assess alternatives, risks, and benefits.

Description
Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of devices. If you're interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.
We are seeking result-oriented Account Managers who are passionate about partnering with our advertisers to meet brand building objectives. The Sales Account Managers on this team will focus on unlocking Amazon's awareness ad products (Prime Video, Fire TV, Twitch) and work towards 100% renewal rates. Ideal candidates will have a strong understanding of the sales process, experience in planning and executing video campaigns, and experience pitching video and upper funnel products to advertising customers.
As an Account Manager, you will manage and deliver against complex advertiser goals to drive revenue and achieve revenue targets. You will nurture customer relationships and partner with advertisers that have previously not spent with Amazon Ads previously or have partnered in a limited capacity. You will manage multiple campaigns concurrently in a timely and precise fashion, ensuring that delivery and performance goals are achieved. Additionally, you will leverage Amazon's proprietary data to provide strategic and personalized recommendations to help external customers reach their business goals. This role is highly collaborative, requires strong bias for action, an ability to earn trust with internal and external stakeholders, and drive process improvement to gain efficiency and foster collaboration. The Account Manager's strategic digital expertise and influence is critical to unlocking greater value and impact for our advertisers.
Key job responsibilities
- Become a knowledgeable partner and leader on Amazon Advertising video solutions
- Deliver the highest level of sales and customer service to our clients.
- Retain and grow revenue from existing advertisers.
- Drive deals to closure in a new business environment.
- Develop annual media strategies for growth based on overall advertiser goals and objectives
- Evaluate success metrics and drive campaign performance using data
- Manage high volume of campaigns and accounts at the same time, ensuring that booking, tracking, optimizations and reporting are performed seamlessly
- Educate advertisers on video metrics, insights, and how to drive greater results
- Work cross-functionally with Account Executives and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
Basic Qualifications
3-5 years of B2B sales experience
Experience with sales CRM tools such as Salesforce or similar software
Media planning & brand planning capabilities
Success in optimizing products and services based on client needs
Strong Proficiency in Microsoft Excel
Demonstrated success working with cross-functional teams and building strong relationships internally and externally
Excellent organizational, relationship-building, and communication (written and verbal) skills
Preferred Qualifications
- 3-5 years of B2B sales experience
- Experience with sales CRM tools such as Salesforce or similar software
- Media planning & brand planning capabilities
- Success in optimizing products and services based on client needs
- Strong Proficiency in Microsoft Excel
- Demonstrated success working with cross-functional teams and building strong relationships internally and externally
- Excellent organizational, relationship-building, and communication (written and verbal) skills
-Please make sure to apply with resume in English
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.