149 Apartment Manager jobs in Canada
Apartment Building Manager
Posted today
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Job Description
Job Description
Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of care in which we would treat our own family members.
Why work for Homestead?
- Rent-Free Apartment
- No Commute
- Competitive Salary
- Extensive Benefit Package
- Hands-on work
- On-the-job Training
- Opportunities for Personal & Professional Growth
- Family-Oriented & Friendly Environment
What would the responsibilities be?
Cleaning/Maintenance
- Ensure cleanliness of common areas & corridors
- Prepare apartments for new residents
- Facilitate work orders and perform minor maintenance in plumbing & electrical
- Other grounds maintenance
Tenant Relations/Administrative
- Address tenant concerns effectively and promptly
- Maintain positive relations with tenants
- Show vacant apartments to prospective residents
- Collect and record incoming rents
- Serve legal documents as needed
- Rent upcoming suites and complete required documentation
Safety
- Ensure resident safety and security at all times
- Respond appropriately and professionally to emergencies
- Maintain fire safety logs and winter logs
General
- Follow an ‘on-call’ schedule
- Maintain accurate stock control records
- Other duties as assigned by Manager
If you like to clean, perform general maintenance requests and are interested in helping people then please apply today!
A satisfactory reference check and criminal records clearance are required for the position, though the Company will provide any accommodation required by law.
We offer an excellent salary and benefits package and opportunity for advancement. Homestead Land Holdings Limited is an Equal Opportunity Employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance. We appreciate all responses; however only those candidates selected for an interview will be contacted.
Apartment Building Manager
Posted today
Job Viewed
Job Description
Job Description
Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of care in which we would treat our own family members.
Why work for Homestead?
- Rent-Free Apartment
- No Commute
- Competitive Salary
- Extensive Benefit Package
- Hands-on work
- On-the-job Training
- Opportunities for Personal & Professional Growth
- Family-Oriented & Friendly Environment
What would the responsibilities be?
Cleaning/Maintenance
- Ensure cleanliness of common areas & corridors
- Prepare apartments for new residents
- Facilitate work orders and perform minor maintenance in plumbing & electrical
- Other grounds maintenance
Tenant Relations/Administrative
- Address tenant concerns effectively and promptly
- Maintain positive relations with tenants
- Show vacant apartments to prospective residents
- Collect and record incoming rents
- Serve legal documents as needed
- Rent upcoming suites and complete required documentation
Safety
- Ensure resident safety and security at all times
- Respond appropriately and professionally to emergencies
- Maintain fire safety logs and winter logs
General
- Follow an ‘on-call’ schedule
- Maintain accurate stock control records
- Other duties as assigned by Manager
If you like to clean, perform general maintenance requests and are interested in helping people then please apply today!
A satisfactory reference check and criminal records clearance are required for the position, though the Company will provide any accommodation required by law.
We offer an excellent salary and benefits package and opportunity for advancement. Homestead Land Holdings Limited is an Equal Opportunity Employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance. We appreciate all responses; however only those candidates selected for an interview will be contacted.
Resident Manager
Posted 4 days ago
Job Viewed
Job Description
Now, if you were to come on board as one of our **Resident** **Managers**, we’d ask you to do the following for us:
- Maintain a positive relationship with client through daily contact to discuss areas of concern, report on deficiencies and obtain any new assignments.
- Develop staffing schedule and directly control budgeted hours and expenses for the assigned location.
- Inspect the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required quality assurance standards.
- Review efficiencies of operations and assist Operations Manager in improving and upgrading standards, work schedules, etc.
- Drive cost efficiencies, provide technical advice, troubleshoot problems and proactively resolve issues.
- Responsible for the safety of all personnel, address safety concerns and ensure that equipment is in safe working condition.
- Ensure all accidents and/or property damage is reported in accordance with Company policy.
- Administer appropriate corrective disciplinary action when necessary.
Think you have what it takes to be the **Resident** **Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- 5 years’ leadership/supervisory experience in a cleaning, facility management environment.
- Knowledge and experience in the use of equipment, cleaning systems and products.
- Capability to effectively motivate, lead and performance manage a team
- Strong communication skills, both verbal and written
- Knowledge of MS Word and Excel
Resident Manager
Posted 4 days ago
Job Viewed
Job Description
Now, if you were to come on board as one of our **Resident** **Managers**, we’d ask you to do the following for us:
- Maintain a positive relationship with client through daily contact to discuss areas of concern, report on deficiencies and obtain any new assignments.
- Develop staffing schedule and directly control budgeted hours and expenses for the assigned location.
- Inspect the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required quality assurance standards.
- Review efficiencies of operations and assist Operations Manager in improving and upgrading standards, work schedules, etc.
- Drive cost efficiencies, provide technical advice, troubleshoot problems and proactively resolve issues.
- Responsible for the safety of all personnel, address safety concerns and ensure that equipment is in safe working condition.
- Ensure all accidents and/or property damage is reported in accordance with Company policy.
- Administer appropriate corrective disciplinary action when necessary.
Think you have what it takes to be the **Resident** **Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- 5 years’ leadership/supervisory experience in a cleaning, facility management environment.
- Knowledge and experience in the use of equipment, cleaning systems and products.
- Capability to effectively motivate, lead and performance manage a team
- Strong communication skills, both verbal and written
- Knowledge of MS Word and Excel
Resident Manager
Posted 4 days ago
Job Viewed
Job Description
**Employment Status:** Full-Time
**Starting Hourly Rate:** $22.00 per hour
**Address:** 135 Fennell Ave W Hamilton ON L9C0E5
**New Hire Schedule:** Tuesday to Saturday 12pm to 8pm
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.
**Why work with Chartwells?** We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.
Click here to view our Team Member video!
**Job Summary**
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Now, if you were to come on board as one of our **Resident** **Managers**, we’d ask you to do the following for us:
* Maintain a positive relationship with client through daily contact to discuss areas of concern, report on deficiencies and obtain any new assignments.
* Develop staffing schedule and directly control budgeted hours and expenses for the assigned location.
* Inspect the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required quality assurance standards.
* Review efficiencies of operations and assist Operations Manager in improving and upgrading standards, work schedules, etc.
* Drive cost efficiencies, provide technical advice, troubleshoot problems and proactively resolve issues.
* Responsible for the safety of all personnel, address safety concerns and ensure that equipment is in safe working condition.
* Ensure all accidents and/or property damage is reported in accordance with Company policy.
* Administer appropriate corrective disciplinary action when necessary.
Think you have what it takes to be the **Resident** **Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
* 5 years’ leadership/supervisory experience in a cleaning, facility management environment.
* Knowledge and experience in the use of equipment, cleaning systems and products.
* Capability to effectively motivate, lead and performance manage a team
* Strong communication skills, both verbal and written
* Knowledge of MS Word and Excel
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.
Resident Manager
Posted today
Job Viewed
Job Description
Job Description
Resident Manager
MetCap Living Management Inc. is one of the largest private third party property managers specializing in multi-residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick.
MetCap Living Management Inc. is seeking a Building Resident Manager for one of our properties in Kingston. This great, full-time opportunity includes apartment benefit, health benefits, and training.
Physical Duties Daily:
- Check life safety systems, complete fire log book
- Inspect boiler and electrical rooms and supply inventory
- Inspect parking levels and exterior grounds
- Inspect floors and grounds and list deficiencies
- Clean, mop, and clear debris from refuse chute
- Clean all elevator landings, lobby, back lobby/moving room, laundry room, parking level entrances, elevators, equipment
- Exterior clean up
- Complete snow logs in the winter season
- Change garbage bins in the compactor room
- Clean vacant suites
- Complete maintenance in vacant suites
- Review and complete requests for repairs
- Administrative Duties Daily
- Collect and process rental payments
- Take cheques to the bank
- Co-ordinate and schedule trades, suppliers, and contractors on approved P.O.s
- Update in-suite maintenance schedule
- Process all correspondence
- Prepare P.O.s for approval by the Property Manager
- Receive P.O.s for work completed
- Send completed P.O.s to AP
- Answer tenant inquiries
- Filing documentation
- Prepare and complete incoming and outgoing inspections
- Deliver tenant notices
- Tenant communications
- Lift up to 50 lbs
- Competitive full-time salary
- Mobile phone
- Health benefits package
- Annual bonuses
- Training will be provided for all areas of responsibility
- Opportunity for career development
- Preferred Requirements
- Cleaning experience
- Maintenance skills
- Customer service skills
- Ability to perform in a team environment
- Strong maintenance and customer service skills are an asset
MetCap Living Management Inc. is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require disability-related accommodation to participate in the recruitment process, please email us.
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Resident Manager
Posted today
Job Viewed
Job Description
Job Description
Resident Manager
MetCap Living Management Inc. is one of the largest private third party property managers specializing in multi-residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick.
MetCap Living Management Inc. is seeking a Building Resident Manager for one of our properties in Ottawa. This great, full-time opportunity includes apartment benefit, health benefits, and training.
Physical Duties Daily:
- Check life safety systems, complete fire log book
- Inspect boiler and electrical rooms and supply inventory
- Inspect parking levels and exterior grounds
- Inspect floors and grounds and list deficiencies
- Clean, mop, and clear debris from refuse chute
- Clean all elevator landings, lobby, back lobby/moving room, laundry room, parking level entrances, elevators, equipment
- Exterior clean up
- Complete snow logs in the winter season
- Change garbage bins in the compactor room
- Clean vacant suites
- Complete maintenance in vacant suites
- Review and complete requests for repairs
- Administrative Duties Daily
- Collect and process rental payments
- Take cheques to the bank
- Co-ordinate and schedule trades, suppliers, and contractors on approved P.O.s
- Update in-suite maintenance schedule
- Process all correspondence
- Prepare P.O.s for approval by the Property Manager
- Receive P.O.s for work completed
- Send completed P.O.s to AP
- Answer tenant inquiries
- Filing documentation
- Prepare and complete incoming and outgoing inspections
- Deliver tenant notices
- Tenant communications
- Lift up to 50 lbs
- Competitive full-time salary
- Mobile phone
- Health benefits package
- Annual bonuses
- Training will be provided for all areas of responsibility
- Opportunity for career development
- Preferred Requirements
- Cleaning experience
- Maintenance skills
- Customer service skills
- Ability to perform in a team environment
- Strong maintenance and customer service skills are an asset
MetCap Living Management Inc. is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require disability-related accommodation to participate in the recruitment process, please email us.
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Resident Manager
Posted today
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Job Description
Job Description
Salary:
Position Title: Resident Manager
Department: Residential
Location: Thompson, MB
Employment Type: Full-Time, Permanent
Application Deadline: August 22, 2025
PURPOSE
Building trust through excellence.
VISION
Relentlessly advancing commercial real estate to provide remarkable experiences.
CULTURE
Stewardship and empowerment; integrity and fair play; remarkable experiences; mutual respect and authenticity; relationship-driven success; internal recognition and role clarity; fun!
About the Company:
MMI Group Inc. (operating as 'Cushman & Wakefield | Stevenson ') is a full-service commercial real estate firm in Winnipeg, Manitoba, that provides solutions in brokerage, property management, and advisory services.
We are looking for a Resident Manager to join our Residential team. If you are a detail-oriented professional Resident Manager looking for a fun, hardworking and collaborative team that supports learning and continuous improvement, we want to meet you!
Summary:
The Resident Manager for Cushman & Wakefield | Stevenson has the passion and drive to work closely with and provide support to the Property Manager in creating and maintaining a clean and safe environment for the tenants of our Residential portfolio. The Resident Manager is responsible for overseeing the cleaning of all common areas of the building, minor maintenance, select administrative duties, select landscaping, snow removal, leasing vacant suites and, above all, maintaining good tenant relations. Keeping the building and common areas clean constitutes approximately 50% of the position.
The Resident Manager is required to be on call 24 hours per day for emergencies from Sunday to Saturday. The position requires the successful candidate to reside on-site in Thompson, MB.
The Resident Managerreports directly to the Property Manager, Residential.
Required Skills and Abilities:
- Two (2+) years proven experience as a live-in Resident Manager or relevant position.
- Proficient in basic computer literacy.
- Ability to create great relationships using strong interpersonal skills, while remaining professional.
- Ability to work effectively in a rapidly growing/changing environment with a high degree of resourcefulness and adaptability
- Communication Skills - Ability to communicate effectively and professionally, both oral and written, with both internal and external stakeholders; Experience communicating with media is an asset
- Relationship Skills Ability to develop and sustain cooperative working relationships at all levels of the organization; be a mature and self-motivated team player with good conflict-resolution and people management skills; develop productive relationships with vendors
- Organizational Skills Ability to allocate ones time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities; ability to project manage and delegate where applicable
- Decision Making Skills Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.
Duties and Responsibilities:
- Completes general cleaning duties including vacuuming, washing floors and all surfaces, cleaning windows, dusting, polishing, spot cleaning, etc.
- Completes general maintenance, including minor patching/painting, tightening, maintaining the garbage bins, as well as winter/summer landscaping duties.
- Maintains good public relations and a positive attitude with tenants by being polite, courteous, and helpful while acting in accordance with existing policies and regulations.
- Prepares and submits reports on general conditions and incidents, and reports all tenant complaints, problems, etc. to the Property Manager immediately.
- Communicates the necessity to enter any unit in the case of an emergency, in the form of a written notice stating the reason for entry.
- Obtains estimates and quotes for select contract work required throughout the property; supervises contract work to ensure that work is being done within the time frame required.
- Maintains miscellaneous documents and forms on site, including leasing and renewal forms, repair logs, weekly meter reading logs, parking, and locker control tracking sheets.
- Reports all information pertaining to tenant renewals (whether the tenant renews or not) and delivers renewals and follows up with all tenants on a weekly basis until all renewal forms are returned.
- Completes move-in and move-out condition reports and ensures out-going tenants are charged for all damages; ensures that all condition reports are forwarded to Head Office no later than 48 hours after move-out.
- Provides a month-end move-out purchase order request for cleaning and damages prior to month-end.
- Controls all keys/security systems for the common areas and units.
- Posts notices as required for snow removal purposes, annual inspections, parking lot cleaning, etc.
- Distributes documentation to tenants when required to do so by the Property Manager.
- Delivers late rent notices and eviction notices as prepared by Head Office and posts abandonment notices.
- Attends Residential Tenancy Branch hearings for claims as required by the Property Manager.
- Live the values of trust, collaboration, flexibility, innovation, client-driven growth, a can-do spirit, and fun.
- Other duties as assigned.
Cushman & Wakefield | Stevenson is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, 2SLGBTQQIA, female-identifying, Francophone, immigrant, refugee, differently-abled, and other equity-seeking groups to apply and self-identify.
If accommodation is required during the hiring process, please inform the hiring committee once selected for an interview.
Resident Manager
Posted today
Job Viewed
Job Description
Job Description
Salary:
Who We Are
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurions success since 2003. Centurion Apartment Real Estate Investment Trust (REIT) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.
Our Mission
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.
Our Values
Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.
Why Employees Want to Work with Us
We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. We offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.
Overview
Reporting to theSenior Property Manager, theResident Manageris responsible for the professional operation, management, administration and leasing of a Centurion apartment community.
TheResident Manageris accountable for management of all related resources, contracts, tools and supplies to ensure the apartment building is effectively and efficiently managed to established standards and within established budgets.
Responsibilities
Relationship Development
Develop and foster positive relationships with co-workers and Residents. Ensure proactive timely resolution of co-worker or Resident concerns.
Customer Service
Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurions Vision, Mission and Values. Promote a strong sense of community.
Ongoing Operations
Develop and foster positive relationships with co-workers and Residents. Ensure proactive timely resolution of co-worker or Resident concerns. Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Market, show and rent apartments, providing related information and forms and collecting applications and deposits as required. Ensure the timely collection and deposit of rental payments; initiate follow-up where payments are not made. Administer and complete minor maintenance and Work Order repairs; review apartments at turnover and prepare a scope of work consistent with established renovation standards. Ensure vacant apartments are always in a state of rent-readiness, clean and fully prepared for move-in. Keep the building common areas and grounds clean and free of litter and debris. Ensure lawns are well-trimmed and flower beds well maintained. Be accessible either in person or by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Report any building or apartment concerns or deficiencies promptly to the Senior Property Manager. Complete other duties as assigned.
Essential Service and Emergencies
Be accessible either in person or by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Be fully aware and cognizant of fire and life safety procedures and execute on them in the event of any emergency.
Requirements
- A passion for excellence in customer service delivery;
- Good written and oral communication skills;
- Strong interpersonal skills;
- Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
- Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner; and
- Ability to lift, push and pull heavy objects, including garbage bins, furniture and appliances.
- Annual Salary: $40,000-$60,000
Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for an existing job vacancy.
Resident Manager
Posted today
Job Viewed
Job Description
Job Description
Salary:
Who We Are
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurions success since 2003. Centurion Apartment Real Estate Investment Trust (REIT) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.
Our Mission
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.
Our Values
Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.
Why Employees Want to Work with Us
We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. We offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.
Overview
Reporting to theSenior Property Manager, theResident Manageris responsible for the professional operation, management, administration and leasing of a Centurion apartment community.
TheResident Manageris accountable for management of all related resources, contracts, tools and supplies to ensure the apartment building is effectively and efficiently managed to established standards and within established budgets.
Responsibilities
Relationship Development
Develop and foster positive relationships with co-workers and Residents. Ensure proactive timely resolution of co-worker or Resident concerns.
Customer Service
Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurions Vision, Mission and Values. Promote a strong sense of community.
Ongoing Operations
Develop and foster positive relationships with co-workers and Residents. Ensure proactive timely resolution of co-worker or Resident concerns. Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Market, show and rent apartments, providing related information and forms and collecting applications and deposits as required. Ensure the timely collection and deposit of rental payments; initiate follow-up where payments are not made. Administer and complete minor maintenance and Work Order repairs; review apartments at turnover and prepare a scope of work consistent with established renovation standards. Ensure vacant apartments are always in a state of rent-readiness, clean and fully prepared for move-in. Keep the building common areas and grounds clean and free of litter and debris. Ensure lawns are well-trimmed and flower beds well maintained. Be accessible either in person or by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Report any building or apartment concerns or deficiencies promptly to the Senior Property Manager. Complete other duties as assigned.
Essential Service and Emergencies
Be accessible either in person or by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Be fully aware and cognizant of fire and life safety procedures and execute on them in the event of any emergency.
Requirements
- A passion for excellence in customer service delivery;
- Good written and oral communication skills;
- Strong interpersonal skills;
- Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
- Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner; and
- Ability to lift, push and pull heavy objects, including garbage bins, furniture and appliances.
Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for an existing job vacancy.