15 Application Specialist jobs in Canada

Job Description

Salary:

JOB TITLE: Applications Specialist

Department: Engineering and Technical Support

Report to: CEO/President

Job Summary:

The Applications Specialist provides custom solutions for prospective, new and existing customers by receiving their incoming telephone and email inquiries and by collaborating with the Regional Sales Managers, the Inside Sales Specialists, and our sales and service partners to provide a technical quotation and technical support. Reporting to the Vice-President of Engineering, the Applications Specialist actions are guided by the need to deliver customer service excellence: First, by learning about the customers operating conditions, specifications and requirements, and second, by generating Quotations in the ERP that meet customer requirements. After the Quotation is sent to the customer or sales partners, it is the Application Specialists role to support with any technical clarifications required to allow for a sale including technical presentations. The Application Specialist communicates within the matrix organization and uses various software tools as well as technical knowledge to perform the tasks efficiently and effectively, meeting or exceeding SAMSONs high quality standards.

As an achievement-oriented individual, the Applications Specialist will find that SAMSON offers a supportive, collaborative working environment with a stable, growing and dynamic company. All full-time, permanent positions enjoy a total rewards package that includes salary, bonus, vacation, Group RSP contributions and a comprehensive health and insurance program. SAMSON also offers extensive training to support your career, as career growth is expected and available.

CORE RESPONSIBILITIES

Provide Customer Service Excellence:

• Communicate directly and pro-actively with customers and sales partners (engineering/sales/purchasing/logistics)
• Provide technical support in the form of documentation, drawings, customer training, troubleshooting, and site visits and demonstrations if required.
• Support after-sales activities: return/repair inquiries and troubleshooting

Generate Quotations:

• Obtain process conditions or equipment specifications to gain a better understanding of the customers control loop
• Size and Select Valve Products and accessories to meet customer requirements by using SAMSON Valve sizing software while following SAMSONs total cost of ownership approach
• Generate commercial quotations for the proposed design using the ERP system and Pricing Guidelines
• Ensure Solutions comply to all Pressure Vessel code regulations and other ANSI/ASME standards
• Verify material compatibility and compliance to specification requirements
• Focus on the use of inventory where applicable and coordinate delivery lead times when needed.
• Collaborate with the Inside Sales Specialist and Regional Sales Managers to log all opportunities, activities, and correspondence using CRM software
• Ensure proper documentation is stored as it relates to each specific order and all guidelines are complied with including order checking procedure and others

Other Duties:

• Perform QC Inspector Tasks including (order compliance sign-off, NCR reporting, CAPA/RCA) when necessary.
• Comply with OHSA, company policies and procedures, and safety practices to ensure the safety of every worker performing on duty to SAMSON
• Adhere to SAMSONs Quality standards
• Participate in all company required training
• Other duties as assigned by management.

QUALIFICATIONS

• 1-2 years experience in industrial equipment technical sales (preferably valves or similar)
• Post-Secondary Degree or Diploma from an accredited college or university in Process Control or Engineering, or equivalent post-secondary education
• Knowledge on Process Control Industry Equipment and Fluid Dynamics principles
• An energetic self-starter with the desire to achieve challenging objectives and think outside of the box
• Advanced oral and written communication, including strong presentation skills
• Strong Customer Service skills
• Problem-solving skills and adaptability to deal with conflicts, setbacks, and change
• Detail-oriented person with analytical ability and listening skills and an innovative problem-solver
• Strong MS Office knowledge and computer skills
• Ability to work in a team environment
• Strong organizational skills to deal with occasional heavy workloads and multi-tasking
• Prior experience in Inside Sales or Technical Sales is an asset

Optional:

• Experience with QC or QA tasks
• An understanding of ISO 9001 structure and requirements
  
• Experience with CRM and ERP software
• Bilingualism (English and French) is an asset

Description of the Work Environment:

• Office, some time in the assembly and service shop, and warehouse

Amount of Travel:

• <5% travel within Canada and/or International

Work Schedule:

• 8:30am to 5:00pm

ABOUT SAMSON

Established in 1907, SAMSON AG has become a market leader in control valves for industrial process automation. Our technology has proven its value worldwide in a variety of industries. We are trusted in many of the worlds most challenging applications to achieve precise control with a high level of safety and reliability.

SAMSON employs over 4,300 worldwide staff and is represented in more than 50 countries by 62 independent subsidiaries and 79 engineering and sales offices to provide best in class local sales and service. The SAMSON product portfolio offers engineered solutions from a single source. With our extensive range of valves, actuators, and accessories we have the right products to suit our customers requirements. Our linear and rotary control valves are carefully selected and sized to ensure reliable operation with reduced maintenance requirements. The latest in positioner technology offers precise control, seamless integration into process control systems, and advanced diagnostics to allow for predictive maintenance.

The modular design of our products allows customers to benefit from a tailor-made solution at an affordable cost. Furthermore, the interchangeability of spare parts between different valve models and sizes contributes to keeping inventory costs low. Continuous investment in research and development allows us to stay at the cutting edge of technology. With over 100 years of experience and expertise, our customers can count on SAMSON to provide robust solutions for their applications.

Starting in 1983, SAMSON entered the North American market, establishing SAMSON Controls, Inc. Canada with its first office in Markham, Ontario, which is still the site of the Canadian head office. At this Canadian office, sales, service, testing and repair, project engineering and support functions are housed to provide local Canadian support to the Canadian market.

Equal Opportunity Employer:

SAMSON Controls, Inc., Canada is an equal opportunity employer that takes pride in our diverse work environment. We do not discriminate in our recruitment, hiring, training, promotion or any other employment practices based on the race, colour, religion, sex, gender, gender identity, sexual orientation, national origin, ancestral heritage, age, marital status, disability or any other legally-protected factors.

We want to assure all applicants that we value your interest and dedication. Please note that while we review each application thoroughly, we will only contact candidates whose qualifications align with the requirements outlined in the job description. If you do not hear from us, it does not necessarily mean that your application has been unsuccessful, but rather that we have chosen to pursue other candidates who more closely meet our current needs. We encourage you to keep an eye out for future openings. We're always looking for talented individuals to join our team and value the opportunity to consider you for future roles.

Job Description

What Vista Does

Vista Projects is an integrated industrial engineering firm that helps clients navigate the digital transformation of their projects and operations. Our proven project execution process is based on a “single source of truth” model that eliminates the potential for inefficient engineering designs, cost overruns and project completion delays.

We believe the world needs industrial projects and that intelligent engineering data can increase the likelihood of innovative solutions getting to market. Over the years, our multi-discipline teams have conceptualized and designed some of the most challenging and successful industrial processing projects in the North American energy sector. Vista has established itself as a trusted industrial engineering partner for all types of projects, from conceptual studies and pilots to large-scale commercial expansions.

The benefits of our approach apply to new asset developments and brownfield optimization projects across several industrial markets. This includes biofuels and produced water treatment to natural gas and petrochemical processing. We are headquartered in Calgary and maintain a satellite office in Houston.

The CADWorx Applications Specialist is a key member of our multi-disciplinary team, responsible for supporting the development of digital twins and EPC 4.0 intelligent design systems using both new and existing technologies. This role will focus on optimizing engineering and design software environments, ensuring seamless project execution, and enabling efficient collaboration across disciplines.

• Setup, configuration, and ongoing maintenance of CADWorx projects
• Setup, configuration, and ongoing maintenance of Autodesk Plant 3D projects
• Setup, configuration, and ongoing maintenance of AutoPlant projects
• Implementation, customization, and management of catalogs and specifications
• Scheduling and automation of Navisworks model generation
• Management of isometric extractions from 3D models
• Extraction, validation, and reporting of project data such as MTOs, BOMs, and custom reports
• Oversight of software patches, upgrades, and version migrations for CADWorx and related applications
• Troubleshooting, diagnosing, and resolving application and user issues in collaboration with IT and project teams
• Liaising with Engineering, Design, Project Management, and IT teams to ensure software tools are fit-for-purpose and aligned with project needs
• Supporting and enforcing CAD standards, best practices, and workflows across projects
• Training, mentoring, and supporting design and engineering staff on the effective use of CADWorx and related software
• Assisting with the integration of CAD applications into digital twin platforms, databases, and enterprise systems
• Performing other duties as required

• 5 Years+ CADWorx Administration Experience including project creation, isometric extraction, spec creation and management
• Engineering background with an Engineering degree or diploma in Engineering Technology, Management Information Systems, Data Management, Engineering, Design, Drafting, Computer Science or Engineering and Design experience
• Proven experience with CADWorx, Autodesk Plant 3D, and/or AutoPlant administration and customization
• Knowledge of Navisworks, isometric extraction tools, and MTO reporting workflows
• Strong understanding of 3D modeling, databases, and intelligent design systems
• Familiarity with EPC project execution and digital twin concepts
• Experience with scripting, automation, or customization (e.g., VBA, AutoLISP, Python, SQL) considered an asset
• Above average understanding of MS Excel, data management or database knowledge including experience in the manipulation of large datasets (e.g., pivot tables and filters) and creating corresponding reports
• Passion for learning new technical skills and open to learning emerging software and related technologies as needs arise
• Strong organization skills to produce deliverables / configurations at a high level of accuracy
• Leverage expertise to design solutions for current and future projects
• Team player with a positive attitude and always willing to accept new challenges
• Strong verbal and written communication skills

• Eight to Ten years of combined education and experience working in an EPC environment or on large capital projects
• Exposure to EPC 4.0 concepts and digital transformation initiatives
• Ability to train, mentor, and support end-users across multiple disciplines
• Strong data management and integration skills for linking design tools with business systems
• Experience with parallel modelling and design software (e.g., Autodesk Plant 3D, Bentley AutoPlant, AVEVA, Hexagon, AutoCAD, etc)
• Knowledge of industrial engineering workflows, procedures, and deliverables
• Basic Automation skills in tools such as .NET, LISP, batch files, etc would be an advantage.

Working with Vista is a chance to contribute to the type of challenging municipal and industrial projects that the world requires. If that doesn’t excite you, this role likely won’t be a fit.

Challenging projects require focus and we enable our people to do their best work with modernized project systems that are based on our leading use of intelligent data-centric execution architecture. Our staff and clients like that it gives them real-time access to validated data shared across all project departments. This fosters project design and business decisions based on a single, authoritative source of truth and provides increased transparency and collaboration with team members and clients, leading to improved engineering quality and a product we can all take pride in.

An opportunity with Vista is not just a job; it is a chance to tackle challenging projects with colleagues who are among the most recognized and accomplished in their disciplines.

• A stimulating, fast-paced and challenging work environment where you will contribute to the interesting municipal and industrial engineering projects
• A robust and consistent recruitment process that ensures your colleagues are likeminded and comparably capable
• An opportunity to be a part of an entrepreneurial, technically skilled team which has established leadership in innovative engineering solutions
• A strong value-based philosophy that provides an informal, close-knit team environment, where you and your family feel like a part of our organization, and not just an employee number
• Competitive compensation and benefits, including a performance-linked variable pay program
• Company-sponsored social events and team sports
• Flexible work schedules, half-day Fridays and free parking
• An organization that values and encourages diversity

Please complete the application form below and include a cover letter concisely demonstrating how your skills and experience align with our job posting. By submitting this application, you consent to our Privacy Policy, and you consent to receive transactional electronic messages from Vista and third parties acting on our behalf.

Note:  As part of the interview process there will be a technical testing component that will take up to two hours and can be completed at home on your own timeline. Candidates may be required to complete a security clearance procedure prior to receiving an offer.

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Job Description

Due to the frequent travel involved in this role, throughout North America, a valid Canadian or American passport is required.

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult challenges with continuous learning opportunities and want to work in a respectful, comfortable, and dynamic work environment, then this could be a good fit for you!

Are you enthusiastic about making a positive difference to the world around you? Do you want to improve the quality of healthcare? Do you want to embark on a rewarding career with a proven management path? We are looking for a talented individual with an interest in Hospital Materials Management. If this is you, come join our professional services team and help drive the implementation of world-class supply chain software solutions!

In this position, you will be responsible for:

As an Implementation and Business process-focused Associate in our Professional Services department, you’ll drive the data collection and configuration of the Tecsys solution collaborating with the project team to identify customer needs and define business processes. Teamwork is essential to what we do! You’ll build an on-site rapport with customers to guide them in their integration of the Tecsys software. We will train you and develop your application knowledge, consulting acumen, people skills, and supply chain expertise. You will develop to be a key contributor to a successful implementation.

Requirements:

• Bachelor's degree - B Comm in Supply Chain, Accounting or equivalent
• Minimum of 1 year previous internship experience
• Basic understanding of Accounting and General Ledger journal entry and reconciliation
• Strong problem-solving and troubleshooting aptitude
• Flexibility and self-learning ability
• Excellent writing and presentation skills
• Due to the frequent travel involved in this role, a valid Canadian or American passport is required
• Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec.
• Strong proficiency in French in both written and verbal communication
  

What would give you an edge?

• Understanding of supply and inventory management
• Knowledge in Lean Six Sigma
• Technical aptitude
• Bi Analytics aptitude
  

At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

Job Description

Salary:

dcbel Inc. ( is a growing company developing technology and designing products that will make clean, efficient, and sustainable energy accessible to all because everyone in the world deserves energy without compromise.

dcbel at the leading edge of the residential energy revolution, enabling decentralized energy consumption and production through its vertically integrated suite of energy hardware and software products, and their supporting infrastructure. Our flagship product, the dcbel Home Energy Station, is a small wall mounted device that gives everyone ownership over their energy supply by using solar power to charge their EV and home, unlocking their EVs battery for backup power (V2H), and optimizing the energy flow between their solar panels, EVs, backup battery and the grid.

The opportunity

dcbel is looking to hire a Atlassian Application Specialist to work in our Information Services team. Reporting to the Chief Information Officer, the ideal candidate will be responsible for managing, configuring, and supporting Atlassian applications such as Jira, ease, xRay, Jira Services, Jira Automation, Confluence, confluence Automation, and Bitbucket to ensure their optimal performance and alignment with the company's business objectives.

Main responsibilities

• Oversee the implementation, upgrade, and maintenance of Atlassian applications.
• Provide technical support to end-users, resolve application-related issues, and conduct training sessions.
• Design and manage the integration of Atlassian applications with other software systems.
• Implement security measures to protect data and ensure compliance with industry standards.
• Monitor application performance and optimize their operation.
• Participate in projects related to the improvement of Atlassian applications.
• Maintain comprehensive documentation of configurations and user guides.

Key requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Minimum of 3 years of experience in managing Atlassian applications.
• Proficiency in Atlassian tools (Jira, ease, xRay, Confluence, Bitbucket), programming languages (Java, Python), and databases.
• Atlassian certifications (ACP-100, ACP-120, etc.) are a plus.
• Excellent communication skills, ability to work in a team, and problem-solving skills.

Bonus skills

• Bilingual English and French

Profile

• Entrepreneurial mindset, result oriented and strong EQ
• Autonomous, have ease in learning, good teammate, communication and problem-solving skills
• Highly structured and organized
• Excellent communication and presentation skills
  

What's in it for you

• Be part of a company that is backed by numerous globally respected investors and has world-changing patents in an industry changing for the first time in history.
• Grow your professional experience amongst blue chip partners and a close-knit team of committed and experienced energy experts who deeply care about the work they do.
• Full benefits package including Health insurance, Health virtual care, employee stock options plan (ESOP) and flexible hours. Parking available or with our employer commute program a short walking distance from Metro Namur.

Job Description

This posting is for future opportunities and is not linked to an active hiring process at the moment. Applications will be reviewed when new openings become available.

Due to the frequent travel involved in this role, throughout North America, a valid Canadian or American passport is required.

Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them.

Tecsys is a team of 700 dynamic individuals who care about a job well done. We empower good companies to be great. From our first days more than 40 years ago, we have worked with pragmatic organizations who needed supply chain tools to realize their growth aspirations. We believe that growing organizations that have been good stewards should have every opportunity to reach their goals. All that's missing is you.

We’re looking for a talented individual with Warehouse Management Supply Chain software and operational experience to drive the implementation of world-class supply chain management solutions.

Are you a driven, professional, and creative individual with a passion for software implementation who wants great career development opportunities with an industry-leading company? If so, do we have the opportunity for you!

In this position, you will be responsible for:

As a WMS Software Implementation Guru, aka Application Specialist in our Professional Services department, you’ll work in close collaboration with the project team to identify customer needs, define business processes, establish performance metrics and drive configuration of the Tecsys solution to exceed expectations. You’ll build an on-site rapport with customers to seamlessly guide them in their integration of the Tecsys software. Thanks to your consulting acumen, people skills, application knowledge, and supply chain expertise you will be a key contributor to a successful implementation process.

Requirements:

• Demonstrated experience in:
• Warehousing, inventory, distribution management and/or ERP supply chain software implementations and configuration
• Operations and processes, working in a warehousing or distribution supply chain operation
• Business process requirement definition, software configuration, data loading, testing and training
• You also have operational experience and knowledge in one or more of the following areas:
• Warehouse Management
• Inventory & Order Management
• Bachelor's degree in Commerce (Accountancy) or Supply Chain, Information Technology, Computer Science, Engineering with an accounting certificate or equivalent
• Due to the frequent travel involved in this role, a valid Canadian or American passport is required
• Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of Quebec.

What would give you an edge:

• 3PL experience
• Strong problem solving and troubleshooting aptitude and the ability to work independently
• Technical aptitude including knowledge of Java, SQL, Oracle, databases, Unix/Linux, scripting, infrastructure and networks an asset
• Excellent writing and presentation skills
• Knowledge of slotting, racking and warehouse layout design concepts and optimization
• Experience with transportation and delivery management systems and processes
• Bi Analytics aptitude and knowledge of creating reports and dashboards an asset
• Flexibility and self-learning ability
• Knowledge of Spanish is a real advantage, to communicate effectively with our customers outside the province of Quebec.

We understand that experience comes in many forms and that careers are not always linear. If you don't meet every requirement in this posting, we still encourage you to apply.

At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

Job Description

It takes a lot of work to transform 10,000 empty square feet into a beautiful office. And while it’s great to see the finished product, it all starts with the right design: the perfect layout that gives everyone enough space; the right fabrics and textures that make people feel welcome and comfortable. If you’re ready to turn your ideas into functional, inspiring designs for major projects, we’ve got an opportunity for you. Since 1975, Holmes + Brakel ( has been delivering unparalleled value in the furniture industry. Specializing in innovative workplaces for corporate, healthcare and education vertical markets, we offer a full suite of services that encompasses design, sourcing, and installation. Our success would be impossible without our unwavering customer focus; as a family business, we’ve been able to maintain that since we first started out. Thanks to our success, we’re expanding our design team. We’re looking for top design professionals with strong technical design skills and an eye for detail. Designer, Furniture Applications Specialist: As our new Designer, you’ll be spending most of your time generating product/space plans for our sales team. Using client specifications, you’ll compose custom designs that account for a wide range of requirements: everything from looks to functionality and cost. Our designs aren’t just collections of furniture that fill a space: they’re solutions that solve specific client needs. Computer generated plans/3D’s and renderings will be critical in this role, as this will allow you to make your ideas a reality, and create unique designs that work. Thriving in this role requires creativity, but also takes precision: whether you’re picking out the best chair for a lawyers’ office downtown, or auditing the bill of materials for accuracy, your attention to detail leaves nothing behind. In addition to your razor sharp focus, you have a customer service focus, and can balance multiple projects with ease. Here’s some of the things you’ll be working on day-to-day: * Consult with sales team, and travel to client locations to confirm site details, dimensions, and requirements, and be a technical resource for our internal teams * Generate scale drawings/3D’s, including furniture products, fabrics/finishes, layout etc., ensuring that designs are compatible with site requirements (including power and data availability) * Compose accurate specifications/bill of materials, including costing estimates, contribute to the RFP process, tender submissions, proposals, and prepare presentation materials (renderings/graphics) and attend client meetings * Review/audit specifications prior to order, and work with installers to ensure compliance with designs * Take an active role in the client consultation process, and help transform client needs to actionable items and design principles/objectives, and answer questions, and present design solutions to both sales team and clients * Review/validate project plans for feasibility and compliance with local building codes and site requirements (power and data availability) Working with Holmes + Brakel: This is a full-time, permanent position, working from Monday to Friday in our Ottawa office. You’ll receive a competitive starting salary, access to a benefits program, as well as paid vacation. While we’ve experienced some great success over the years, we’ve stayed true to our roots as a family business. Our employees love it here, and stay with us for a long time. Qualifications: * Design experience in a similar role, preferably in contract furniture, dealership, furniture manufacturer, or a related industry * Post-secondary degree or diploma in interior design, or related field (architectural technologist, etc.) is an asset * Experience in a client-facing role * Strong computer skills, and proficiency with common software (MS Office, spreadsheets, project applications, etc.) * Experience with furniture design/specification software for planning/rendering and detailed bill of materials (AutoCAD, Project Matrix, 2020, CET Configura, etc.) * Strong ability in fundamental math and ability to determine accurate costing/estimates * Ability to distinguish and identify colours * Experience composing and delivering business presentations for clients and internal stakeholders     We thank all applicants for their interest; however only those selected for interview will be contacted.  Holmes + Brakel is an equal opportunity employer.  If chosen to participate in the interview process, reasonable accommodations are available upon request.  We will consult with the applicant to provide or arrange suitable accommodation in the manner that takes into account the applicant’s accessibility needs

Job Description

Salary:

Job Title: Business Analyst and Application Specialist

Company: Taggart Construction Limited

Location: 3187 Albion Road South, Ottawa ON

About Us

For more than 75 years, Taggart Construction Limited has been building the essential infrastructure that keeps Ottawa and Kingston moving, from heavy civil construction and site servicing to sewer and watermain installation, grading, and road building. Doran Contractors, with over 120 years of general contracting expertise, delivers projects on time, on budget, and with precision down to the last detail. Together, we bring a proven track record, a reputation for excellence, and a commitment to shaping strong, thriving communities across Eastern Ontario.

As part of the Taggart Group, Taggart Construction and Doran Contractors are proud, family-owned businesses benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.

At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.

Building integrity, quality, and community together.

About this Role

Passionate about construction and curious about how technology can help crews build better, faster, and more efficiently?

This is your chance to be the connection between job site know-how and smart digital solutions. Join us as a Business Analyst and Application Specialist, where youll combine your technical skills with hands-on field engagement to support our construction operations at Taggart Construction and Doran Contractors. Youll help ensure the tools we use, like HCSS, Autodesk Build, , and others, are driving real results where it matters most: on the job site.

What Youll Do:

• Be the go-to expert for application supporton-site and in the office.
• Provide training, solve real-time issues, and help field teams get the most out of our software tools.
• Work directly with forepersons, project managers, superintendents, and other team members to ensure tech is working with them, not against them.
• Drive continuous improvement by staying connected to our operations and ensuring that digital tools align with how we build.

Reporting to the VP of Business Improvement, youll play a key role in bridging the gap between technology and construction, empowering our people, improving workflows, and supporting the execution of great projects.

This isnt just a desk job, its a role for someone who wants to be out there , side by side with the teams building our city.

Key Responsibilities:

Collaboration & Process Improvement

• Partner with IT, Operations, and end users to evaluate application needs, identify pain points, and recommend improvements that enhance functionality, user experience, and workflows.
• Support cross-functional teams during new software implementations or integrations by participating in planning, contributing timelines, and aligning deliverables with business needs.
• Stay current on emerging technologies, assess potential tools, and contribute to transition planning for long-term application support ownership.

Application Management & Deployment

• Coordinate software upgrades, user acceptance testing (UAT), and application deployments, ensuring smooth transitions and minimal disruption to business operations.
• Manage application access, role-based permissions, license tracking, and work with vendors or procurement teams on renewals, upgrades, and usage optimization.
• Track and report on implementation progress and user readiness, while assisting with validation of invoices and alignment with licensing agreements.

Training & User Support

• Deliver onboarding and ongoing training for key business applications through in-person sessions, virtual workshops, and self-serve resources like tutorials, FAQs, and documentation.
• Provide first-line application support to both field and office users, including troubleshooting, issue tracking, and coordination with IT for escalations.
• Monitor application performance, document recurring issues and solutions, and ensure teams are prepared and trained ahead of system changes or deployments.

What Were Looking For

• Post-secondary education in Information Technology, Engineering, or a related field.
• 710 years of experience in business analysis, IT, application support, including user training and troubleshooting.
• Demonstrated involvement in software implementation or enhancement projects, ideally with business-critical or construction-related applications.
• Strong knowledge of enterprise systems, IT infrastructure, and tools such as Microsoft Office, SharePoint, and project management platforms.
• Excellent communication, problem-solving, and collaboration skills, with the ability to manage multiple priorities across departments.
• Valid drivers license and access to a vehicle.

Nice To Have

• Experience supporting teams in construction, engineering, or real estate development environments.
• Experience working in a construction environment.
• Familiarity with application deployment planning, user administration, and access control.

Work Environment

• Busy, and at times, a loud work environment. Visiting construction sites and residential developments as needed.
• Providing service to several people, companies or departments, working under many simultaneous deadlines, working for a group of companies.
• Flexibility in work hours is expected to effectively support our teams in both the field and office, which may include occasional overtime.

What We Offer

• Competitive base salary and incentive pay.
• Be part of a well-established company known for delivering high-quality projects with a strong market reputation.
• Hybrid work model with the ability to work remotely and attend site visits as needed.
• Join a stable organization that values long-term success and continuous improvement.

Apply Today

At Taggart Construction Limited, youll be part of something bigger. If youre ready to make an impact on the construction industry by helping teams work smarter through technology, we want to hear from you! Join us and be part of building smarter, stronger communities.

Accommodation Requests

The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.

In accordance with Accessibility for Ontarians with a Disabilities Act, were committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to with your request.

Thank You for Considering Taggart Construction Limited

Thank you for your interest in joining Taggart Construction Limited. We appreciate every application, but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Taggart Construction Limited and are not eligible for compensation.

Job Description

Reporting to the IT Manager, the Application Support Specialist will conduct user training and provide change management support during any system implementation. Application Support Specialist will be the administrator for MS365 product suite, and business systems and act as the conduit between users and the Systems group. They will interact with team leaders and team members in designing and implementing business systems and MS365 solutions and will be responsible for training new and existing users.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of Application Support Specialistare detailed below, but not limited to the following:

• Develop and deliver new and existing company training requirements including product knowledge training
• Work with various departments on ensuring data is captured accurately and timely.
• Work collaboratively with all parts of the business to drive a data-driven culture that will help generate new business value across the organization
• MS365 Training (SharePoint training, MS365 Training , other training as required)
• Responsible for development and administration of SharePoint sites, user access, and permissions.
• Provide training to support employee’s systems learning needs
• Collaborate with team members to ensure smooth operations, security, and optimization of SharePoint & other MS Power Platforms environments within the organization.
• Troubleshooting, Business Applications Support, BI, Data, Analytics, database management and reporting
• Process automation through MS365 Power Automate, create Workflows, Forms etc.
• Develop and maintain training and best practice documentation
• Provide change management support during any system implementation
• Collaborate with key team members to assess training needs and recommend/deliver learning solutions across the organization
• Work closely with various business units to gain a thorough understanding of operational/manufacturing processes and procedures to identify opportunities for improvement and ways of using technology and systems to reduce errors and improve overall productivity.
• Reviewing and participating in planning by providing input to support decision-making for business applications ( MES, CRM, ERP)
• Implementing application-related changes ( change management ) to the production application environment
• Monitoring production application environments and performance to identify and resolve incidents as they occur and fulfilment of service requests
• Research currently implemented applications specific to ALMAG to anticipate future upgrades, patches, and enhancements
• Collaborate with various teams to develop new application capabilities
• Collaborate with systems team to review business requirements for projects or ad hoc enhancements
• Collaborate with the team and the Manager of IT to develop and implement application enhancements
• Prepare reports and or metrics related to applications including but not limited to KPI related to – Application performance ,uptime, availability , errors, usage etc.
• Other related duties as assigned

Requirements

MINIMUM QUALIFICATIONS

Education/Experience

• Post Secondary Degree or Diploma in a related Technology field/ Computer Science/Engineering or equivalent experience
• 5+ years of relevant experience, end user training, data analysis or data management, process improvement
• 5+ years of work experience with MS Power Platform (PowerBi, PowerApps, Power Automate)
• 5+ years Database management
• Systems literate, preference given to those with manufacturing, CRM, ERP system, BI & Analytics applications experience and knowledge
• Experience maintaining master data & report management
• Ability to work with cross-functional teams
• Proven decision making skills that engage and add value

Technical Skills/Competence

• Proficiency in Microsoft Office365 Administration ( SharePoint sites, MS workflows, MS Forms , MS teams )
• Skilled presenter and facilitator able to train-the-trainer and coach key team members
• Strong instructional design skills, with the ability to develop engaging training materials
• Strong interpersonal and teaching skills
• Strong organizational skills with the ability to manage multiple priorities simultaneously and maintain a very high attention to detail.
• Ability to adapt to changing priorities and processes
• Work independently to complete assigned tasks and projects with minimum supervision.
• Excellent verbal, written, and presentation skills. Able to engage with team members at all levels across the enterprise with succinctness and clarity of thought.
• Embrace new things, are open to different perspectives, and adapt quickly to an evolving environment

Benefits

We offer a full and competitive benefits package including:

• Profit sharing
• Health care spending account
• Education assistance program
• Health and dental
• Life AD&D
• Gym memberships