What Associate Jobs are in Canada?

A career as an Associate at National Bank is a role where your systems thinking, attention to detail, and interest in finance can have a direct impact on clients and advisors. In this role, you will help a wealth management team execute client instructions, maintain accurate information, navigate internal processes, and keep operational work moving from start to finish.

This position may be a strong fit for someone with a technology, data, operations, or process-improvement background who is interested in building a long-term career in financial services. Prior wealth-management experience is helpful, but the most important qualities are willingness to learn new topics and technology, strong judgment, focus on accuracy and accountability, and comfort working with multiple internal systems.

Your job:

• Support wealth advisors in providing superior client service by helping ensure client requests, instructions, documents, and follow-up items are handled accurately and on time.
• Carry out deposit, withdrawal, transfer, currency conversion, and other account instructions for investment accounts, with careful review, tracking, and confirmation through to completion.
• Prepare, complete, and process account documentation and service requests using internal systems and workflow tools.
• Monitor submitted transactions, forms, and requests; identify items that are delayed, rejected, incomplete, or unclear; and work with internal partners to resolve them.
• Learn and navigate internal systems and processes, including documentation platforms, workflow tools, ticketing systems, reporting systems, and client record systems.
• Use Excel and other tools to organize information, combine and compare data from multiple sources, identify inconsistencies, and prepare preliminary data for financial planning and portfolio reporting.
• Run reports, retrieve statements and tax slips, package client documents securely, and support preparation of client meeting materials.
• Maintain accurate client information and operational data points, including contact information, beneficiary details, banking instructions, and other key records.
• Contribute to continuous improvement by identifying recurring process issues, improving checklists, and helping the team make better use of technology.

Your team:

National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites:

• Completed college and/or university diploma in a related field such as business, finance, accounting, management information systems, computer science, operations, administration, or another field requiring strong analytical, technological, and organizational skills.
• Relevant experience in technology operations, data analysis, process coordination, financial services, banking operations, insurance, or another role requiring accuracy and follow-through is an asset.
• Completion of the Canadian Securities Course (CSC) and/or Conduct and Practices Handbook Course, or willingness to complete required industry courses if applicable to the role.
• Strong digital literacy and comfort learning new systems, workflow tools, and internal platforms.
• Strong Excel skills and comfort working with data from multiple sources.
• Excellent attention to detail and a careful approach to high-risk tasks, especially financial transactions and client documentation.
• Strong problem-solving skills, including the ability to investigate unclear issues and determine the next appropriate step.
• Clear, accurate, and professional communication skills for client service and internal follow-up.
• Collaborative mindset, high work ethic, and willingness to ask questions when something is uncertain.

#INDGP

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and family assistance program

* Preferential banking services

* Involvement in community initiatives

* Telemedicine service

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Chez RONA, nos employé(e)s cultivent leur passion chaque jour. Nos équipes sont animées par la volonté d’aider nos clients à faire de leurs projets une réalité, et engagées à faire une différence dans les communautés où nous sommes établis.

Nous exploitons ou desservons des magasins corporatifs et affiliés. Grâce à une offre unique de produits et de services et à des formats complémentaires allant des quincailleries de quartier aux magasins de grande surface, nos enseignes RONA+, RONA et Dick’s Lumber sont outillées pour répondre à tous les besoins des adeptes de la rénovation amateure et des professionnels de la construction.

Vous avez le talent? Nous avons les outils! Chez nous, votre travail et vos idées contribuent à bâtir une organisation florissante. Votre voix sera toujours entendue et valorisée. Vous trouverez des possibilités de carrière à la mesure de vos ambitions et pourrez développer davantage l’ensemble de compétences qui vous rend unique.

Si vous cherchez à faire ce que vous aimez, nous pourrions former l’équipe parfaite.

• En travaillant au sein de la grande famille RONA, vous bénéficierez de nombreux avantages, comme :
• Un environnement de travail inclusif et sécuritaire
• Une sensibilité à l’équilibre travail-vie personnelle
• Des rabais exclusifs aux employé(e)s
• Des avantages sociaux : assurances (certaines conditions s’appliquent), révision salariale annuelle, etc.
• Des possibilités d’avancement au sein de l’entreprise
• Un employeur engagé dans sa communauté
• Du travail d’équipe et de la formation continue
• Un programme de formation complet pour toutes les nouvelles recrues
• Un programme d’encouragement aux études
• Et plus encore!

Devenez un maillon clé chez Rona ! ! Faites une différence en optimisant la présentation des produits et assurez leur conformité aux normes visuelles. En mettant à profit vos compétences techniques, vous bénéficierez d'une formation continue et de défis stimulants dans un environnement dynamique, tout en contribuant directement à une expérience client exceptionnelle et à un magasin bien organisé.

• Réaliser le montage et le démontage des étalages en fonction des changements de saison, des arrivages de marchandise, du volume des stocks
• S’assurer que la marchandise placée sur les étalages respecte les planogrammes et est conforme aux normes de présentation visuelle de l’entreprise
• S’assurer que l’inventaire disponible au-dessus de la baie est placé en tablette, que toutes les étiquettes de prix soient bien positionnées et que les produits soient ramenés vers l’avant
• Accueillir la clientèle de manière professionnelle et chaleureuse et les référer à un membre de l’équipe en magasin s’ils ont besoin de conseils précis
• Veiller à la propreté du magasin, afin que les produits soient accessibles et que les clients puissent se déplacer facilement dans les allées
• Toutes autres tâches connexes assurant le bon fonctionnement du magasin

• Connaissance pratique des outils de base nécessaires au travail, comme les outils manuels, perceuses et scies (de préférence)
• Capacité d'établir des priorités dans les tâches à effectuer
• Capacité à déplacer des objets lourds à l'aide de l'équipement approprié
• Expérience en conduite de chariots élévateurs (un atout)
• Capacité d’utiliser des programmes informatiques en ligne pour accomplir les tâches assignées
• Capacité de lecture, d’écriture et de calculs arithmétiques de base (addition et soustraction)
• Disponible pour travailler de 6h à 15h, du lundi au vendredi

Si vous êtes sélectionné pour une entrevue, veuillez informer notre équipe en magasin pour vos besoins d'aménagements durant le processus d'entrevue. Nous ferons le maximum afin de répondre à vos besoins en matière d'accessibilité.

RONA est déterminée à encourager la diversité et l’inclusion. Nous étudions la demande d’emploi de l’ensemble des candidat(e)s qualifié(e)s, sans égard à leur race, couleur, religion, orientation sexuelle, genre, nationalité d’origine, âge, handicap ou tout autre statut protégé.

Chez RONA, nos employé(e)s cultivent leur passion chaque jour. Nos équipes sont animées par la volonté d’aider nos clients à faire de leurs projets une réalité, et engagées à faire une différence dans les communautés où nous sommes établis.

Nous exploitons ou desservons des magasins corporatifs et affiliés. Grâce à une offre unique de produits et de services et à des formats complémentaires allant des quincailleries de quartier aux magasins de grande surface, nos enseignes RONA+, RONA et Dick’s Lumber sont outillées pour répondre à tous les besoins des adeptes de la rénovation amateure et des professionnels de la construction.

Vous avez le talent? Nous avons les outils! Chez nous, votre travail et vos idées contribuent à bâtir une organisation florissante. Votre voix sera toujours entendue et valorisée. Vous trouverez des possibilités de carrière à la mesure de vos ambitions et pourrez développer davantage l’ensemble de compétences qui vous rend unique.

Si vous cherchez à faire ce que vous aimez, nous pourrions former l’équipe parfaite.

En travaillant au sein de la grande famille RONA, vous bénéficierez de nombreux avantages, comme :

• Un environnement de travail inclusif et sécuritaire
• Une sensibilité à l’équilibre travail-vie personnelle
• Des rabais exclusifs aux employé(e)s
• Des avantages sociaux : assurances (certaines conditions s’appliquent), révision salariale annuelle, etc.
• Des possibilités d’avancement au sein de l’entreprise
• Un employeur engagé dans sa communauté
• Du travail d’équipe et de la formation continue
• Un programme de formation complet pour toutes les nouvelles recrues
• Un programme d’encouragement aux études
• Et plus encore!

Devenez l'expert dont nos clients ont besoin pour concrétiser leurs projets! Grâce à votre expertise et à votre passion, vous transformerez chaque interaction en une expérience mémorable, tout en développant vos compétences dans un environnement dynamique.

• Accueillir la clientèle chaleureusement et offrir un bon service à la clientèle
• Évaluer les besoins de la clientèle et fournir des conseils éclairés et spécialisés sur les produits
• Présenter et démontrer la marchandise en insistant sur ses caractéristiques positives, et suggérer des produits complémentaires
• Appuyer le marchandisage de son secteur (étalage, présentation, étiquetage et affichage de la marchandise)
• Se tenir informer des nouveaux produits et de leurs applications techniques
• Participer à l'atteinte des objectifs de ventes
• S'informer des promotions et des circulaires
• Travailler conformément aux politiques et procédures du magasin en matière de santé et sécurité et de prévention des pertes
• Toutes autres tâches connexes assurant le bon fonctionnement du magasin

• Expérience dans un poste similaire
• Excellentes compétences en matière de service à la clientèle
• Un esprit analytique

Si vous êtes sélectionné pour une entrevue, veuillez informer notre équipe en magasin pour vos besoins d'aménagements durant le processus d'entrevue. Nous ferons le maximum afin de répondre à vos besoins en matière d'accessibilité.

RONA est déterminée à encourager la diversité et l’inclusion. Nous étudions la demande d’emploi de l’ensemble des candidat(e)s qualifié(e)s, sans égard à leur race, couleur, religion, orientation sexuelle, genre, nationalité d’origine, âge, handicap ou tout autre statut protégé.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you'll turn every interaction into a memorable experience, while developing your skills in a dynamic environment.

• Greet customers warmly and ensure an excellent customer experience
• Assess customer needs and provide well informed and specialized advice about products
• Present merchandise (including through demos), emphasize item features, and recommend complementary items
• Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage)
• Stay informed of new products and their technical applications
• Contribute to the achievement of sales targets
• Stay informed of promotions and flyers
• Work in accordance with the store’s policies and procedures on loss prevention and health and safety
• Other related tasks to ensure the store runs smoothly

• Experience in a similar sales role
• Excellent customer service skills
• Strong analytical skills

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

• Assist customers with their information/product requirements in the store or over the telephone
• Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
• Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
• Keep current on flyer and promotional events
• Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
• Other related tasks to ensure the store runs smoothly

• Effective selling skills and a commitment to providing excellent customer service are essential
• Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
• Some experience in a customer-focused role is required
• The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become a member of our dedicated lumberyard team! By being active, being outdoors, and working with a strong team, you'll contribute directly to our success while keeping in good shape! Your skills and commitment will ensure a quality customer experience and a safe, organized work environment.

• Provide customers with expert advice and assistance for their lumber and building material needs
• Assist customers in loading product safely and efficiently
• Check invoices and verify correct product is provided
• Assist with the daily upkeep of the department including off loading trucks, culling lumber, organizing stock, cleaning, price labelling, and maintaining pallets/stock
• Maintain a clean and safe work environment for employees and customers
• Opening and closing duties as needed in the Yard
• Other related tasks to ensure the store runs smoothly

• Ability to lift 25 pounds
• Knowledge of building materials is an asset

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Pay: $21

Shift: Monday to Thursday 7 am to 5 pm

What is the value of a WM job?

The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: Annual Education Assistance Benefit available for team members.

We Are Investing in You: Amazing Medical, Dental & Vision, RRSP with match, discounted stock options, and more!

Who are we? #WeAreWM
I. Job Summary

The Plant Associate will ensure all waste is unloaded from vehicles, the vehicles are decontaminated, and waste is properly staged for scanning and processing. The individual will perform the duties in a safe and productive manner.

II. Essential Duties and Responsibilities

• Unload waste from incoming vehicles. Separates non-autoclavable waste to be incinerated
• Stage waste on conveyor system or properly stack waste for scanning in the Biotrack system
• Scan waste into the Biotrack system for proper recordkeeping purposes
• Load autoclave bins or incinerator hopper with waste for processing
• Place reusable containers on tub wash line for decontamination
• Operates tub wash unit ensuring the wash unit is operating properly. Removes clean tubs from wash unit, inspects tubs and stacks for loading onto assigned vehicle for reuse
• Operates tub wash sprayer for oversized reusable tubs ensuring the unit is operating properly. Inspects tubs and stacks for loading onto assigned vehicle for reuse
• Decontaminates vehicles cargo-carrying portion, reloads assigned reusable tubs and ensures cargo-carrying portion of vehicle does not have free liquid on the floor. Informs plant supervisor the vehicle is ready to be moved from dock area
• Ensures housekeeping issues, e.g., spills cleaned up, floor is dry, and debris not on floor, etc., are addressed immediately
• ther duties and responsibilities, as assigned

III. Qualifications

A. Required Qualifications

• 1 year of experience, preferably in plant environment
• Ability to communicate effectively and understand and follow health and safety directives and performance and conduct standards, policies and procedures that apply to the role and location.

B. Preferred Qualifications

• Valid Driver's Licence

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Lifting
• Pushing
• Pulling
• Reaching
• Grasping
• Talking
• Repetitive Motions
• Walking
• Hearing

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.

Pay: The expected base pay rate for this position is $21/hour. This rate represents a good faith estimate for this position. The specific rate offered to a successful candidate may be influenced by a variety of factors, including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Pay rate: $20 per hour
Location: On-site, Midland, ON
Availability: Flexible to work any shift (days / afternoons)

Manpower is currently recruiting 50 Manufacturing Associates on behalf of one of our manufacturing clients in Midland, Ontario.

This is an excellent opportunity for individuals looking to build a career in manufacturing and production. Successful candidates will receive training and gain hands-on experience working with precision assembly processes, technical documentation, quality standards, and manufacturing equipment in a team-oriented environment.

Key Responsibilities

• Assemble products according to specifications and work instructions.
• Learn to handle precision components and assemblies.
• Read and interpret blueprints and technical documentation.
• Use calibrated tools, gauges, and measuring equipment.
• Follow established manufacturing processes and production workflows.
• Inspect parts and assemblies for quality and visual defects.
• Complete basic computer and data entry tasks.
• Maintain a clean, organized, and safe work environment.
• Follow all workplace safety and quality standards.
• Contribute positively to a collaborative team culture.

Qualifications

Required

• Ontario Secondary School Diploma (OSSD) or equivalent.
• Strong verbal and written communication skills.
• Basic computer proficiency.
• Ability to understand technical information and make sound decisions.
• Comfortable working with metric measurements.
• Strong attention to detail.

Preferred

• Previous manufacturing, production, assembly, or industrial experience.
• Mechanical aptitude and experience using hand tools.
• Positive attitude and strong work ethic.
• Ability to work independently and within a team environment.
• Flexibility to work day or afternoon shifts.
• Ability to sit or stand for extended periods.
• Experience working within safety and quality-focused environments.

What We Offer

• Competitive compensation
• Signing bonus (where applicable)
• Comprehensive training provided
• Collaborative team environment
• Opportunities for career growth and development
• Long-term employment potential

Important Eligibility Requirements

This position involves technologies regulated by the Canadian Government's Controlled Goods Program (CGP) and the Contract Security Program (CSP).

To be considered, candidates must:

• Be a Canadian Citizen or Permanent Resident of Canada.
• Have resided in Canada for a minimum of five (5) consecutive years.
• Be eligible to obtain the required security clearance.
• Meet all requirements of the Controlled Goods Program and Contract Security Program.

Any offer of employment will be conditional upon successful completion of all required security screenings and background checks.

This position involves technologies regulated by the Canadian government’s Controlled Goods Program and the Contract Security Program. In order to obtain the required security clearance, candidates must be Canadian citizens or permanent residents of Canada, have resided in Canada for a minimum of five consecutive years, and meet all other program requirements. Job offers will be conditional upon candidates undergoing a successful security screening per the Controlled Goods Regulations and the Contract Security Program.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Job Description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:
Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• NA

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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