62 Atb Financial jobs in Edmonton

Hello. It's nice to meet you.
If you're looking for a challenge, you've come to the right place, because no matter who you are or where you come from, we're all building something. Every single one of us. Whether it's a home, a career, a family or a future, we're all searching for growth. This is our story too. For more than 45 years, we've built the All Weather Group into the largest privately owned and operated window, door and glass manufacturer in the country. But in some ways, we're just getting started. So, if you're driven to make an impact and bring your best to our tight-knit, people-first culture, we want to hear from you.

Are you ready for this?
As part of the leadership team, you shape our customers' experience with All Weather. The last mile, the final yard – every day, you have the power to create positive and lasting memories in the hearts and minds of customers and homeowners by letting them know that they're in your good hands. You'll be able to make an impact in big and small ways. We won't hold your hand, but we will have your back in helping you build the skills, experience and career you deserve.

About
We're currently hiring for a
Customer Service Supervisor
for our
Edmonton Customer Solutions Center.
In this role, you'll be challenged to think on your feet, learn on the job and get a little bit better each and every day, with the support of a team that always has your back. There's more to any job than words on a page, but in this position you'll lead and coordinate a dedicated team of Customer Service Professionals, ensuring top-quality service and a commitment to our lean, standardized processes. This role is about setting standards, supporting your team, and fostering a culture of excellence in every customer interaction. On any given day, the
Customer Service Supervisor
is responsible to:

• Coordinate and support the Edmonton Customer Service Professionals, ensuring smooth daily operations.
• Lead team development through performance evaluations, training, and proactive guidance
• Attract, select and onboard top talent to strengthen our Customer Service team
• Approve non-standard requests, including rush orders and special service needs for parts and glass
• Address customer inquiries with care by investigating concerns, tracking orders, and collaborating across departments
• Guarantee every customers receives top tier service, upholding our commitment to quality
• Communicate effectively with customers building trust and delivering clear, helpful information
• Resolve issues with a balanced approach, protecting All Weather At Homes' reputation while considering cost*effective solutions

Are you built for this?
We hire as much for attitude as we do for experience, because who you are is just as important as what you can do. Here's who and what we're looking for.

Qualifications And Experience

• A high school diploma (or equivalent) required with post-secondary education considered an asset
• 3-5 years of solid experience in customer service, grounded in a passion for helping customers
• A minimum of 3 years in a supervisory role, with hands-on leadership experience
• Proficient in Microsoft Office and ERP systems, with a strong aptitude for quickly learning new tools and technologies

Skills And Strengths

• Confidently handles complex inquiries with top-notch listening and problem-solving abilities
• Strong leadership and coaching skills, inspiring the team
• Builds positive relationships and maintains a friendly, professional phone presence
• Excels in fast-paced environment, balancing multiple tasks with ease
• Skilled in research and analysis, digging deep to resolve issues at their source
• Demonstrates high attention to detail, organization, and a commitment to learning continuously

Commitment To Excellence

• Takes ownership of all information shared with customers, standing by it with confidence.
• Always puts customer satisfaction first, consistently delivering advanced service.
• Manages time effectively, prioritizing tasks to meet customer and business needs.
• Adapts communication style to connect professionally with each customer's unique needs.
• Sales or building construction experience would be a great asset in this role.

Let's get after it.
Every day at All Weather is an opportunity to roll up your sleeves and move one step closer to your goals. If you're interested in this role, we encourage you to apply regardless of the criteria we've asked for. Please visit our careers page to get started now
Careers - All Weather at Home
What's in it for you?
Our story
It all began in 1978 in Edmonton, Alberta when a farmer, a salesman and a railroader created
All Weather Windows.
More than 45-years later, we've grown into a group of companies still proudly serving residential and commercial customers across Western Canada. We make premium products right here on home soil, designed and tested for Canada's harshest weather conditions, delivered with the promise of performance and style. Our purpose
to Never Stop Building
is a testament to the character of our people, because we're always striving and always looking for fellow "builders", just like you. To learn more about our who we are and what we do, please visit us online at
All Weather at Home
.
Diverse by design.
From day one, diversity has been our greatest source of strength. Today, we're a company where 55 languages are proudly spoken, with the skill of an international community reflected in all of our products and services. We have people who've been with us for generations and we're an open door to new comers, first timers and everyone in-between. We're continuously working to build and promote an inclusive environment that attracts, celebrates and promotes diversity, equity and inclusion by every definition. Where everyone can bring their best and full selves to work, because what makes you different, makes all the difference to us.

The ability to make an impact.
The All Weather Group is a place where potential finds opportunity, leadership truly listens and the ability to make an impact has nothing to do with your title. We know none of us are better, smarter or stronger than all of us. So, we invite people at all levels of the organization to speak up, chip in and put ideas into action to help shape our work, careers and company.

A culture of connection and care.
People are the beating heart of our tight-knit community, so their growth is an important way we live up to our purpose, to never stop building. We view wellness as being about the whole person and have designed our programs to support physical, emotional, spiritual and social wellbeing at work and in our lives outside of All Weather.

We make a difference.
We're honoured to have been recognized as one of Canada's Best Managed Companies 14 years in a row. But, we also know that we're far from perfect. We're committed to positively impacting careers, lives and communities across Canada and proudly give back in four key areas; strengthening families, providing shelter, supporting education and, health and wellness. Over the years this has included charitable giving, partnerships, employee volunteerism and supporting families in need, but one thing never changes – we show up for the moments that matter. If you're passionate about creating a positive impact too, we need your voice to help grow this proud cultural tradition, because our work here is never done.

English

Work must be completed at the physical location. There is no option to work remotely.

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

nd Ave NW, Edmonton, AB T6C 0Z3

Job Description

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contribution

As a Customer Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres. You will provide the highest level of customer service by answering customer inquiries, generating sales leads, and closing sales to increase profit sharing. Support will also be provided to the Outside Sales function.

Additional duties will include:

• Answer telephone calls, emails and in person questions from customers and identify their needs
• Research product for customers and provide recommendations on our assortment of product
• Enter sales orders generated from Profit Centre customers via phone, emails, and texts
• Grow and retain established customer base and develop new business for the Profit Centre
• Follow up on backorders with vendors and provide customers accurate delivery dates
• Send and follow-up with request for quotes to vendors
• Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
• Support Counter Sales and Outside Sales activities as part of the team
• Resolve issues related to customer orders in accordance with our policies and procedures (SPIs)
• Perform other tasks as requested by the Profit Centre Manager

• Grade 12 diploma or equivalent; College and/or University degree an asset
• A minimum of 1 year of experience with customer service or counter sales
• Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files
• Outstanding customer service and verbal communication skills
• Excellent relationship building skills with customers, vendors, and teammates
• Ability to identify customer needs, provide profitable solutions and close the sale
• Ability to learn and operate the applicable software system used to process orders
• Able to work in a fast-paced environment while handling multiple tasks
• Intermediate math skills
• Able to learn how to operate material handling equipment

Preferred Skills:

• Previous experience with or knowledge of products sold at the Profit Centre
• Experience using Trend, Eclipse, Word, Excel, and Outlook

Salary Range - $40,000 to $45,000 annually 

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information, please contact .

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

10127 - 34th Ave NW, Edmonton, AB T6E 6J8