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Administrative Assistant

Premium Job
T5S 1H2 Edmonton $22 - $27 per hour Gallivan Construction Ltd

Posted 18 days ago

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Job Description

Full time Permanent

We are seeking a detail-oriented and proactive Administrative Assistant to join our dynamic team. This role is essential in ensuring the smooth operation of our office by providing comprehensive administrative support. The ideal candidate will have a strong background in office administration, excellent organizational skills, and the ability to manage multiple tasks efficiently. If you thrive in a fast-paced environment and enjoy working with people, we want to hear from you.


Job Duties:


* Provide administrative support to ensure efficient operation of the office
* Manage front desk responsibilities, including greeting visitors and handling inquiries
* Answer multi-line phone systems with professionalism and courtesy
* Perform data entry and maintain accurate records
* Assist with filing and organizing documents for easy retrieval
* Utilize Microsoft Office and Google Workspace for various tasks, including typing reports and creating presentations
* Handle customer service inquiries and provide exceptional customer support
* Proofread documents for accuracy and clarity
* Support bookkeeping tasks as needed, including basic accounting functions using QuickBooks
* Collaborate with team members to streamline processes and improve office efficiency

Requirements:


* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
* Strong computer skills with the ability to learn new software quickly
* Excellent typing skills with attention to detail for data entry tasks
* Prior clerical experience in an office setting is preferred
* Exceptional organizational skills to manage multiple priorities effectively
* Strong phone etiquette and customer service skills for interacting with clients and visitors
* Experience in a medical or dental office is a plus, particularly as a dental receptionist or in bookkeeping roles
* Ability to proofread documents accurately for spelling and grammatical errors


If you possess these skills and are ready to contribute to a thriving team environment, we encourage you to apply for this rewarding opportunity as an Administrative Assistant.

Company Details

Gallivan Construction Ltd is a reputable construction company based in Valleyview, AB, specializing providing wide range of construction services in residential and commercial projects. With a focus on quality workmanship and customer satisfaction, Gallivan Construction Ltd is known for their reliable and efficient approach to completing projects of all sizes.
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Mobile Licensed Mechanic

T2N St. Albert, Alberta Clean Harbors

Posted today

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Job Description

$5,000 SIGN ON BONUS

Clean Harbors Edmonton, Canada  is looking for a Mobile Licensed Diesel Mechanic to join their safety conscious team! This individual will be responsible for performing maintenance, inspections and repairs on our fleet of company light duty trucks, heavy duty trucks and equipment.

Monday-Friday 6am-3:30pm

Pay is based on experience $6-49 an hour

Will travel up to 50%

*Up to 5,000 Sign on Bonus Available for Qualified Journeyman Mechanics*

Why work for Clean Harbors?

Health and Safety is our #1 priority and We Live It 3-6-5!

Competitive wages for this permanent full-time position. 43-45 per hour depending on skills and experience. 

Comprehensive health benefits coverage after 30 days of full-time employment.

Opportunities for growth and development for all the stages of your career.

Generous paid time off, company paid training and tuition reimbursement.

Positive and safe work environments.

Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner.

Ensure that all equipment is properly secured prior to work/repairs (i.e. Uses chock blocks and jack stands).

Correct all equipment deficiencies and performs preventative maintenance tasks on company vehicles and equipment.

Perform thorough inspections of equipment and identifies required repairs.

Perform routine and specific maintenance tasks.

Troubleshoot, diagnose and repair equipment and light and heavy-duty vehicles.

Disassemble, inspect, and replace worn or broken parts.

Fit and adjust new or repaired parts.

Complete and submit all associated paperwork as required for tracking Preventative Maintenance schedules.

Fill out and submit all required documentation in an accurate and timely manner.

Ensure the shop area is kept clean, tidy, and free of hazards at all times.

                                                                   Qualifications

  • Journeyman or Red Seal HET certification required.
  • 2-years’ experience working as a Heavy Equipment Technician
  • Previous experience working on Vacuum Trucks is an asset.
  • Class 5 Driver’s License required.

40-years of sustainability in action. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at 

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .

Clean Harbors and its subsidiaries are a Military & Veteran friendly company.

#CH

#LI-SP1

RESPONSIBILITIES

QUALIFICATIONS

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Mobile Licensed Mechanic

T5J Edmonton, Alberta Clean Harbors

Posted today

Job Viewed

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Job Description

$5,000 SIGN ON BONUS

Clean Harbors Edmonton, Canada  is looking for a Mobile Licensed Diesel Mechanic to join their safety conscious team! This individual will be responsible for performing maintenance, inspections and repairs on our fleet of company light duty trucks, heavy duty trucks and equipment.

Monday-Friday 6am-3:30pm

Pay is based on experience $6-49 an hour

Will travel up to 50%

*Up to 5,000 Sign on Bonus Available for Qualified Journeyman Mechanics*

Why work for Clean Harbors?

Health and Safety is our #1 priority and We Live It 3-6-5!

Competitive wages for this permanent full-time position. 43-45 per hour depending on skills and experience. 

Comprehensive health benefits coverage after 30 days of full-time employment.

Opportunities for growth and development for all the stages of your career.

Generous paid time off, company paid training and tuition reimbursement.

Positive and safe work environments.

Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner.

Ensure that all equipment is properly secured prior to work/repairs (i.e. Uses chock blocks and jack stands).

Correct all equipment deficiencies and performs preventative maintenance tasks on company vehicles and equipment.

Perform thorough inspections of equipment and identifies required repairs.

Perform routine and specific maintenance tasks.

Troubleshoot, diagnose and repair equipment and light and heavy-duty vehicles.

Disassemble, inspect, and replace worn or broken parts.

Fit and adjust new or repaired parts.

Complete and submit all associated paperwork as required for tracking Preventative Maintenance schedules.

Fill out and submit all required documentation in an accurate and timely manner.

Ensure the shop area is kept clean, tidy, and free of hazards at all times.

                                                                   Qualifications

  • Journeyman or Red Seal HET certification required.
  • 2-years’ experience working as a Heavy Equipment Technician
  • Previous experience working on Vacuum Trucks is an asset.
  • Class 5 Driver’s License required.

40-years of sustainability in action. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at 

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or .

Clean Harbors and its subsidiaries are a Military & Veteran friendly company.

#CH

#LI-SP1

RESPONSIBILITIES

QUALIFICATIONS

This advertiser has chosen not to accept applicants from your region.

Starbucks Barista

T9E 0V3 Edmonton, Alberta SSP

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Job Description

  • $16.00 / hour + Tip Pool
  • Full-Time Availability
  • Comprehensive Benefits for Full-Time Employees
  • RRSP Employer Matching
  • Free Employee Parking
  • Employee Meal Plan
  • On-Site Gym

SSP Canada operates several restaurants throughout Edmonton International Airport, including: Tim Hortons, Starbucks, Upper Crust, Boston Pizza and Tap & Pour, Canadian Brew House, and Belgian Beer Cafe.

Here are a few things you can expect as a Barista:
  • Greet guests in a courteous and friendly manner.
  • Process orders and enter them accurately into the POS system.
  • Receive payment from the customer and process change.
  • Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests.
  • Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
  • Complete opening, on-going, and closing checklists as required.
  • Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards.
  • Other duties as assigned.
Skills and Other Requirements
  • Minimum six months experience working in food service environment
  • High school diploma preferred.
  • Verbal and written communication
  • Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
  • Experience in dealing with problems involving customer service.
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
  • Food handlers permit as required by law.
  • Brand Certification as required.
  • Ability to remember, recite, and promote the variety of menu items.
  • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
  • Ability to stand and work in confined spaces for long period of time.
Benefits, Compensation and Care

At SSP Canada we believe if we take care of our employees, our employees will take care of our passengers. That’s why we offer competitive benefits, and our first source for filling management positions is our internal team.

  • Health & Prescription Plans
  • Paid Public Holidays
  • Paid Vacation
  • RRSP
  • Awards and Recognition
  • Employee Assistance Program (including short-term counseling, simple will, financial & legal consultation, referrals for child/elder/pet care)


Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

This advertiser has chosen not to accept applicants from your region.

Restaurant Shift Supervisor

T9E 0V3 Edmonton, Alberta SSP

Posted today

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Job Description

  • $18.00 / hour
  • Full Time Availability
  • Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
  • Free Employee Parking

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: 

At SSP Canada, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles. 

SSP Canada operates multiple restaurants inside the Edmonton International Airport, including: The Canadian Brewhouse, Belgian Beer Cafe, Tim Hortons, Starbucks, Boston Pizza, Tap & Pour, & Upper Crust.
 

Responsibilities as a Restaurant Shift Supervisor includes:

  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
  • Understand that our guest is our #1 priority.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Responsibility for overseeing cash duties.

Qualifications and Experience

  • Minimum of 12 months experience within a busy restaurant/hotel environment.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Ability to read, interpret, and articulate instructions using clear and direct language.
  • Able to work as part of a team within a fast paced food service environment.
  • Supervisory experience required.
  • Cash handling experience required.
  • ProServe certificate required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

This advertiser has chosen not to accept applicants from your region.

Restaurant Shift Supervisor

T9E 0V3 Edmonton, Alberta SSP

Posted today

Job Viewed

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Job Description

  • $18.00 / hour
  • Full Time Availability
  • Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
  • Free Employee Parking

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: 

At SSP Canada, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles. 

SSP Canada operates multiple restaurants inside the Edmonton International Airport, including: The Canadian Brewhouse, Belgian Beer Cafe, Tim Hortons, Starbucks, Boston Pizza, Tap & Pour, & Upper Crust.
 

Responsibilities as a Restaurant Shift Supervisor includes:

  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
  • Understand that our guest is our #1 priority.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Responsibility for overseeing cash duties.

Qualifications and Experience

  • Minimum of 12 months experience within a busy restaurant/hotel environment.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Able to work as part of a team within a fast paced food service environment.
  • Supervisory experience required.
  • Cash handling experience required.
  • ProServe certificate required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

This advertiser has chosen not to accept applicants from your region.

Line Cook

T9E 0V3 Edmonton, Alberta SSP

Posted today

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Job Description

  • $18.00 / hour + Tip Pool
  • Comprehensive Benefit Package and RRSP Matching
  • Employee Meal Plan
  • Free Employee Parking
     

Our restaurant portfolio in the Edmonton International Airport includes: Starbucks, Tim Hortons, Boston Pizza, Upper Crust, Tap & Pour, The Canadian Brewhouse, and Belgian Beer Cafe.

At SSP Canada, our Line Cooks have the important role of receiving food orders, preparing delicious dishes for our guests, properly setting up the kitchen so every Expert has the product and tools easily accessible during their shift. Our Line Cooks love working in the Back of House.

If you’re looking to start your culinary career, come check us out! We have a unique work environment that you’ll only experience at SSP America!
 

Here are a few things you can expect as a Cook at SSP Canada:
  • Follows the recipes, checks the portion of the recipes, the garnishes and present the dishes ordered.
  • Have the correct and adequate set up in the kitchen / work station at each shift. This includes making orders, storing, storing all fresh, dry, frozen goods; condiments and supplies.
  • Handle, store and rotate the stored products properly.
  • In charge of setting up, regular maintenance, cleaning and proper functioning of assigned equipment and machines.
  • In charge of the supply of stocks, cutting, and storage of perishable goods every day in order to maintain the quality of the products.
  • Complete the control sheets for opening, in progress and closing if requested.
  • Put all the utensils used during the shift in its place, clean and tidy up its work place as well as the storage areas (includes refrigerators, freezers), empty, clean and store the bins.
  • Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
  • Take the instructions from the manager when taking office and take stock with the manager before leaving to make sure everything is in  order
     

Skills and Other Requirements

  • One year minimum experience working in food service environment
  • High school diploma, preferred
  • Verbal and written communication is essential
  • Basic mathematical skills
  • Food handlers permit, as required by law
  • Brand Certification, as required
  • Ability to stand and work in confined spaces for long period of time.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

This advertiser has chosen not to accept applicants from your region.
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Production Mechanic

T8N 5E1 St. Albert, Alberta Primo Brands

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Job Description

Overview:

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via myADP.

Pay: $28 - $30 / hour

St Albert, AB

Tuesday to Saturday 8:30 AM - 4:30 PM

Responsibilities:
  • Maintain equipment including mechanical, electrical, hydraulic, pneumatic and fluid handling systems.
  • Performing preventative maintenance inspections and repairs as required.
  • Emergency repairs and adjustments while the line is running in a timely and efficient manner.
  • Responsible for smooth and efficient changeovers.
  • Equipment fabrication and/or modification in order to maintain and improve the lines. 
  • Efficiently troubleshoot mechanical and electrical problems.
  • Maintenance of equipment to ensure maximum reliability and highest quality possible at all times. 
  • Maintenance of facilities and operations of all plant equipment. 
  • Accurately record project activities and prepares appropriate operating standards and/or maintenance procedures for all equipment and processes.
  • Establish and maintain communication with appropriate equipment vendors and suppliers.
  • Responsible for start up and shut down of all plant equipment each day.
  • Responsible for keeping a clean safe working environment.
  • Responsible for working on machines that use chemicals (caustic, acids and ammonia). 
Qualifications:
  • Production equipment maintenance experience, preferably in food and beverage environment.
  • Hydraulic and pneumatic systems knowledge.
  • Ability to understand blueprints, diagrams and ladder logic programs.
  • Experience with software interface tools for Allen Bradley or GE PLCs and windows based software preferred.
  • Proficient in using hand, power, shop and diagnostic tools.
  • Skilled in electrical power/controls, mechanical and fluid handling systems.
  • Experience working in maintenance related fields including general computer operated machines, industrial electrical and welding.     
  • Plumbing and HVAC experience a plus.    
  • Excellent organizational and verbal/written communication skills along with mechanical aptitude and ability to perform multi-task operations. 
  • Must be able to lift up to 60 pounds minimum. 
  • Ability to bend, stoop, climb ladders; walking and standing required.    
  • Tools may be required (based on location).
  • Must be a self-starter with the ability to work in a team and independently to achieve team objectives including decision making and problem solving as well as adapt to changing priorities and conditions.   
  • Flexibility to work overtime based on business needs.
  • Trade / Technical school or Millwright certification preferred.
  • Forklift experience (required in some locations). 
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Seasonal Production Operator

T8N 5E1 St. Albert, Alberta Primo Brands

Posted today

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Job Description

Overview:

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via myADP or Success Factors. 

Pay: $19 / hour

St Albert, AB

Monday to Friday 6:30 am - 3:00 pm

*This is a seasonal position*

Responsibilities:

  • Removing bottles from racks and putting them on the conveyor to meet production and quality objectives.

  • Visually inspecting and removing foreign objects from bottles.

  • Performing odor tests and discarding contaminated bottles.

  • Responsible for production and warehouse housekeeping.

  • Relabel and tag bottles with handle tags.

  • Sort and lift empty and full bottles from HOD trucks.  

Qualifications:

  • The ability to work well under pressure maintaining quality and productivity at all times.

  • The position requires strong attention to detail for long periods of time.

  • The position will require heavy lifting to sort HOD full bottle returns.

  • Multi-tasker and highly motivated self-starter.

  • Ability to work around powered equipment.  

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®.  Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands welcomes and encourages applications from people with disabilities.  Reasonable accommodations will be provided on request for candidates taking part in all aspects of the selection process. 

Salary Range Disclaimer:
The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience.  Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered.  We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members .

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative-Remote (Bilingual: French / English)

T2N St. Albert, Alberta Concentrix

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Job Description

Job Title:

Customer Service Representative-Remote (Bilingual: French / English)

Job Description

Le représentant du service à la clientèle à distance (bilingue : français/anglais) travaille à domicile et interface avec les clients via des appels entrants/sortants et/ou via Internet. Ce poste assure le service client et la résolution des problèmes et questions courants concernant les produits et/ou services du client. (Les anciens combattants sont encouragés à postuler.)

The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.)

* DOIT PARLER COURANTEMENT LE FRANÇAIS ET L'ANGLAIS *

* MUST SPEAK BOTH FRENCH AND ENGLISH FLUENTLY *

DESCRIPTION D’EMPLOI

Le représentant du service à la clientèle – à domicile (travail à la maison)  (bilingue : français / anglais) travaille à domicile et s'interface avec les clients via des appels entrants / sortants et / ou via Internet. Ce poste fournit un soutien au service à la clientèle et la résolution des problèmes courants et des questions concernant les produits et / ou services du client. (Nous acceptons les candidatures pour ce poste sur une base continue. Les anciens combattants sont encouragés à postuler.)

UNE NOUVELLE CARRIÈRE PROPULSÉE PAR VOUS

Êtes-vous à la recherche d'un changement de carrière en « travail à domicile » au sein d'une organisation mondiale avant-gardiste qui cultive une véritable culture inclusive et axée sur les personnes et un véritable sentiment d'appartenance ? Souhaitez-vous rejoindre une entreprise qui remporte chaque année les prix « Meilleurs lieux de travail au monde », « Employés les plus heureux » et « Meilleures entreprises pour la croissance de carrière » ? Alors un poste de représentant du service client à distance chez Concentrix est exactement le bon endroit pour vous !

En tant que représentant du service client à distance, vous rejoindrez une équipe organiquement diversifiée provenant de plus de 70 pays où TOUS les membres contribuent et se soutiennent mutuellement au succès et au bien-être de chacun, fièrement unis pour « changer la donne ». Ensemble, nous aidons les marques les plus connues au monde à améliorer leurs activités grâce à des expériences client exceptionnelles et à une innovation technologique. Et en raison de notre croissance continue, nous recherchons des révolutionnaires plus talentueux pour rejoindre notre objectif, des personnes aussi passionnées que nous par l’offre d’expériences de service client exceptionnelles.

CROISSANCE DE CARRIÈRE ET DÉVELOPPEMENT PERSONNEL

Il s'agit d'une excellente opportunité de « travail à domicile » qui vous permettra de réimaginer un tout nouveau parcours professionnel et de vous faire des « amis pour la vie » en même temps. Nous vous fournirons toute la formation, les technologies et le soutien continu dont vous aurez besoin pour réussir. De plus, chez Concentrix, il existe un réel potentiel de croissance professionnelle (et personnelle). En fait, environ 80 % de nos managers et dirigeants ont été promus de l’intérieur ! C’est pourquoi nous proposons une gamme de programmes GRATUITS d’apprentissage et de développement du leadership, conçus pour vous mettre sur la voie du type de carrière que vous avez toujours envisagé.

CE QUE VOUS FEREZ DANS CE RÔLE

En tant que représentant du service client travaillant à domicile, vous :

  • Fournir un support client entrant à l’aide d’un guide de flux d’appels dans la langue préférée du client
  • Aider les clients à résoudre les problèmes techniques de base
  • Suivre, documenter et récupérer des informations dans des bases de données
  • Maintenir une connaissance approfondie des produits et/ou services des clients, tels que : les téléphones intelligents, les tablettes, les ordinateurs et les appareils portables ; Une connaissance d'iOS et/ou de MacOS, ou d'une technologie comparable, est préférable.
  • Proposer des produits et/ou services supplémentaires
  • Offrez des expériences client expertes… avec le sourire.

VOS QUALIFICATIONS

Vos compétences, votre intégrité, vos connaissances et votre véritable compassion apporteront de la valeur et du succès à chaque interaction client. Les autres qualifications pour notre rôle de représentant du service client (à distance) comprennent :

  • La capacité de parler couramment le français et l’anglais
  • 1+ an d'expérience en service client
  • Un diplôme d'études secondaires ou GED
  • Un environnement calme et sans distraction pour travailler à la maison
  • Maîtrise du multitâche rapide
  • Désir d'apprendre de nouvelles technologies
  • Solides compétences en navigation informatique et connaissance des ordinateurs
  • Un ordinateur de bureau ou un ordinateur portable pour effectuer des tests sur PC et Internet ; Un ordinateur de travail peut être fourni selon le poste offert, mais n'est pas garanti (sera discuté plus en détail avec un recruteur)
  • Internet haut débit (pas de sans fil/hotspots ni satellite) et un smartphone

QU'Y A-T-IL POUR VOUS

L’une des convictions culturelles de notre entreprise dit : « Nous défendons nos collaborateurs. » C'est pourquoi nous investissons considérablement dans nos solutions révolutionnaires, notre infrastructure et nos capacités pour garantir le succès à long terme de nos équipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre cheminement de carrière et dans votre développement personnel. Dans ce rôle, vous bénéficierez également de :

  • Le salaire de base pour ce poste est de 16 $ à 25 $de l'heure (le taux de rémunération ne sera pas inférieur au salaire minimum applicable), assorti de primes proportionnelles à la performance individuelle et à celle de l'entreprise. Le salaire réel varie en fonction du lieu de travail, des qualifications, des compétences, de la formation, de l'expérience et des aptitudes. Les employés admissibles à ce poste bénéficient d'avantages sociaux tels qu'une assurance médicale, dentaire et ophtalmologique, un programme complet d'aide aux employés (PAE), un régime enregistré d'épargne-retraite (REER), des congés payés et des jours fériés, ainsi que des journées de formation rémunérées. Nous acceptons les candidatures pour ce poste en continu.
  • Option d'inscription DailyPay pour accéder au paiement « en avance », quand vous le souhaitez
  • Formation rémunérée et primes basées sur la performance
  • Opportunités lucratives de primes de recommandation d'employés
  • Opportunités de réseautage d'entreprise avec des groupes organisés sur les sujets suivants : Réseau de femmes, Professionnels noirs, Fierté LGBTQ+, Capacité (Handicaps), Dynamique (Neurodiversité), Femmes dans la technologie, Champions OneEarth, et plus encore
  • Programmes de santé et de bien-être avec des partenaires formés pour vous aider à promouvoir une vie en bonne santé
  • Des programmes de mentorat qui soutiennent votre parcours professionnel enrichissant
  • La commodité du travail à domicile
  • Programmes et événements qui soutiennent la diversité, l'équité et l'inclusion, ainsi que la citoyenneté mondiale, la durabilité et le soutien communautaire
  • Célébrations pour la Journée Concentrix, la Journée d'appréciation des acteurs du changement, la Semaine du service client, la Journée mondiale du nettoyage, #MyOneEarthPromise, et plus encore

RÉIMAGINEZ LA MEILLEURE VERSION DE VOUS !

Si tout cela vous semble être la prochaine étape idéale dans votre parcours professionnel, nous souhaitons avoir votre avis. Postulez dès aujourd'hui et découvrez pourquoi plus de 440 000 personnes qui changent la donne dans le monde entier appellent Concentrix leur « employeur de choix ».

JOB DESCRIPTION

The Customer Service Representative -Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces ,” “Happiest Employees ,” and “Best Companies for Career Growth ” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Representative , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT


This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE 

As a Customer Service Representative working from home, you will:

  • Provide inbound customer support using a call flow guide in the customer’s preferred language
  • Help customers resolve basic technical issues
  • Track, document, and retrieve information in databases
  • Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
  • Offer additional products and/or services
  • Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:

  • The ability to speak fluent French and English
  • 1+ year of customer service experience
  • A high school diploma or GED
  • A quiet, distraction-free environment to work from in your home
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • Strong computer navigation skills and PC knowledge
  • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
  • High Speed internet (no wireless/hotspots or satellite) and a smartphone

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

  • The base salary range for this position is $16-$25/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. ctual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
  • DailyPay enrollment option to access pay "early," when you want it
  • Paid training and performance-based incentives
  • Lucrative employee referral bonus opportunities
  • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
  • Health and wellness programs with trained partners to help promote a healthy you
  • Mentorship programs that support your rewarding career journey 
  • Work-from-home convenience
  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
  • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU! 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

CAN, ON, Work-at-Home

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status. Currently, this position may be performed only in the following provinces/territories: AB , BC , MB , NB , NL , NS, ON , PE and SK .

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