38 IT Support jobs in Edmonton
Desktop Support Analyst (Temporary)
Posted 3 days ago
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Your Opportunity
Take the first step towards designing your career with Stantec as a Desktop Support Analyst in Information Technology Services.
- Collaborate with experienced support staff throughout Canada
- Opportunity to work with peers on strategic IT initiatives
- Work in a challenging support environment with a broad spectrum of IT issues requiring creative and innovative problem-solving skills
Your Key Responsibilities
- Configuration/reconfiguration of hardware, including workstations and printers including new office set up or acquisition work
- Analyze and resolve end-user hardware, software and connectivity issues which could be more complex in nature
- Create and update accurate and consistent records of all calls
- Monitor progress on problem resolution and advise users on status of issue
- Performing system backups/recoveries
- Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to our internal clients
- Provide excellent client service
Your Capabilities and Credentials
- Proven competence in a Microsoft Windows environment including Windows 11, MS Office 365, Microsoft System Center Configuration Manager.
- Current knowledge of PC hardware and the ability to set up, configure, and rebuild workstations.
- Have proven troubleshooting skills to resolved more complex issues.
- Experience in an ITIL and SOX compliant organization a plus.
- Excellent customer relationship, communications, and interpersonal skills.
- Must be able to move, carry and manipulate equipment up to 50 pounds.
- Valid driver's license and satisfactory driving record is required.
Education and Experience
Minimum of 5-6 years of related experience.
Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience.
Position will primarily work in an office setting.
Some travel is required, primarily to other local office locations.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.
**Pay Transparency:** In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible.
**Benefits Summary:** Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.
Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.
**Primary Location:** Canada | AB | Edmonton
**Organization:** 1372 IT Services-CA Canada-Edmonton AB
**Employee Status:** Temporary
**Travel:** No
**Schedule:** Full time
**Job Posting:** 04/09/ :09:29
**Req ID:**
Technical Support Engineer
Posted today
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Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
Technical Support Technician
Posted today
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Job Description
Job Description
About Can/Am Technologies
At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cash Receipting software is an industry-leading solution that automates and streamlines cash handling and financial management practices for State, County, and City governments. Can/Am serves clients across North America, with staff operating in the following locations: Edmonton Alberta, and Denver Colorado.
We've built an engaged team of hard-working and collaborative people in our U.S. and Canadian locations. Successful Can/Am team members model these values:
- Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
- Challenge reality | honestly aspiring to improve with forward-focused ambition
- Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
- Spark | igniting joyful experiences and innovative solutions with passion and energy
- Pay it forward | creating lasting value by investing generously in our people, platforms, and community
Position Summary
Can/Am is looking for a dedicated and thorough Technical Support Technician to support Can/Am’s client-facing and internal applications.
Can/Am is quickly becoming a leading local government POS System provider. You will be a key player in providing the necessary support our company needs to continue our fabulous track record of exceptional service while working alongside a committed group of professionals.
In addition, this role will require a keen eye for improvement and a developed maturity in prioritization of clients’ needs. This role will report to the Director of Support and Operations.
Qualifications
The candidate should be a fast learner with an aptitude for solving problems and providing fast-paced results.
- Managing multiple tickets with varying priority and timeframes
- Communicate and follow up with clients to clarify and provide updates on tickets
- Work efficiently within varying time frames to meet client needs
- Ask necessary questions to identify necessary requirements and expected results
- Able to produce significant output with minimal wasted effort
- Communicate effectively to both technical and business personnel
- Office equipment support/management
- Network/printer/hardware
- Be able to follow technical processes to run internal routines in support of staff members
- Proficiency in SQL for querying, analyzing, and troubleshooting data across relational databases (e.g., MySQL, PostgreSQL, SQL Server)
- Ability to read and interpret application logs , error messages, and system alerts to diagnose issues
Key Goals and Success Criteria
- Run through procedural documentation to prepare product sites for sales demos
- Strong communication skills that result in clear understanding and expectations for both clients and internal staff
- A high level of responsiveness resulting in quick solutions, follow-through, and status updates
- Intrinsically motivated to support others and provide positive interactions
- Provide long-term solutions that will result in higher levels of efficiency
- Support product improvement and contribute to the knowledge base of Can/Am that is used by clients, partners, and internal staff
- Assess and troubleshoot computer software and other internal office equipment support issues
- Receive telephone calls and emails to inquire about issues and provide solutions or escalate to the appropriate personnel
- Interact with co-workers to identify internal issues and research to find a solution
- Perform software tests to determine its value add to the customer
- Write and revise internal documentation to train and reflect internal processes and procedures
- Be available during support hours with periodic on-call requirements
What you will receive
- A challenging, fulfilling career with co-workers who interact within the framework of our values as a small, vibrant team
- A competitive pay scale (Starting at $55,000 base salary)
- Generous benefits of medical, dental, and RRSP plans
- The opportunity to make a real difference in the lives of our clients and staff
If you are qualified for this position and have a passion for providing excellent support and strategic results, we would love to hear from you!
EOE Statement
Can/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws.
Can/Am is committed to working with and providing reasonable accommodation for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact and let us know the nature of your request and your contact information.
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Personal support worker - home support
Posted 4 days ago
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Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks Credentials Certificates, licences, memberships, and courses Experience and specialization Target audience Additional information Security and safety Work conditions and physical capabilities Weight handling Personal suitabilityPersonal support worker - home support
Posted 9 days ago
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Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Work setting Responsibilities Tasks Additional information Personal suitabilitySales Support Representative
Posted 3 days ago
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Job Description
**City:** Edmonton
**State/Province:** AB
**Country:** Canada
**Division:** Sales
**Job ID:** 13881
Join our Amazing Team!
Are you looking to join a team that offers stability and growth, support, values teamwork and rewards hard work?
Since 1952, Lawson Products, has been helping to make our customers jobs easier by improving efficiency, productivity and overall performance.
Our Sales Support Representative role offers you the opportunity to learn about our products and sales process with the opportunity to grow into a sales career.
This person will support our sales representatives by assisting with account setups, putting away products that our customers order, keeping the customer's inventory organized so they can find what they need quickly helping them to keep their business running efficiently.
If you have strong interpersonal and communication skills, reliable transportation, the ability to lift 50 lbs and great organizational skills apply today!
We offer an hourly rate of $19-21/hour, mileage, a full benefit package, and ongoing training and support.
This role will on occasion include over/night travel.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Support Solutions Student
Posted 11 days ago
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Job Description
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of. As a student at PCL, you will get the opportunity for challenging work assignments in a supportive work environment which promotes personal and professional growth.
We are seeking a **Support Solutions Student** for our North American Headquarters **(Edmonton, AB),** who is available for **8 months** starting in **January 2026** .This position will be under the direct supervision of the Manager, Support Solutions.
As a **Support Solutions Student** and depending on your assigned project, you will have the opportunity to contribute to our team by:
+ Resolves process related system support issues.
+ Logs and respond to technology related issues and requests.
+ Works with various support teams to effectively resolve incidents and problems.
+ Provides advice and training to users in response to identified difficulties.
+ Consults user guides, technical manual and other sources to research and implement solutions.
+ Maintains support procedures and processes.
+ Communicates known errors and issues to users.
**What you will bring to the role**
+ Excellent communication and interpersonal skills.
+ Ability to prioritize multiple tasks and meet deadlines.
+ Ability to work both independently and as a team.
+ Support experience.
+ Ability to contribute to a positive, respectful and productive work atmosphere.
Next Step:
+ Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video interview.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Should you require an accommodation during the application process, please contact us at with the position and location you are interested in.
Together, we can build success and a better future. Let's get started!
Employee Status: Internship Full-Time
Company: PCL Constructors Inc.
Primary Location: Edmonton, Alberta (Corporate)
Job: Support Solutions Student
Requisition: 9895
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Home support worker
Posted 1 day ago
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Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Work setting Responsibilities Tasks Credentials Certificates, licences, memberships, and courses Experience and specialization Target audience Additional information Security and safety Work conditions and physical capabilities Personal suitability Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
- Applies hiring policies that discourage age discrimination
Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.
This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.
Home support worker
Posted 1 day ago
Job Viewed
Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities TasksHome support worker
Posted 1 day ago
Job Viewed
Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Work setting Responsibilities Tasks Experience and specialization Target audience Additional information Work conditions and physical capabilities Weight handling Personal suitability Benefits Other benefits Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Participates in a government or community program or initiative that supports persons with disabilities
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.
This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.