117 Computer Support jobs in Canada
Desktop Support Engineer
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Job Description
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT CANADA!
Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.
- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What You’ll Do:
- Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.
- Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
- Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.
What You Need:
- 4–5 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
- Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
- Excellent customer service, communication, organization, multitasking, and documentation skills.
- Ability to lift 50 lbs; valid driver’s license and personal vehicle required.
- Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.
Why Join Us?:
At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career? Apply now to join Excis in Canada and be at the forefront of IT support excellence!
Desktop Support Engineer
Posted today
Job Viewed
Job Description
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT CANADA!
Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.
- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What You’ll Do:
- Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.
- Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
- Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.
What You Need:
- 4–5 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
- Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
- Excellent customer service, communication, organization, multitasking, and documentation skills.
- Ability to lift 50 lbs; valid driver’s license and personal vehicle required.
- Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.
Why Join Us?:
At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career? Apply now to join Excis in Canada and be at the forefront of IT support excellence!
Desktop Support Engineer
Posted today
Job Viewed
Job Description
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT CANADA!
Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.
- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What You’ll Do:
- Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.
- Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
- Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.
What You Need:
- 4–5 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
- Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
- Excellent customer service, communication, organization, multitasking, and documentation skills.
- Ability to lift 50 lbs; valid driver’s license and personal vehicle required.
- Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.
Why Join Us?:
At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career? Apply now to join Excis in Canada and be at the forefront of IT support excellence!
Senior Desktop Support Analyst | Analyste en support informatique senior
Posted 1 day ago
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Job Description
Salary:
Company Overview
Jesta I.S. is a leading supplier of ERP software for the apparel, footwear, and softgoods industries. Our global client base includes many recognizable brands and continues to grow. Were looking for a Senior Desktop Support Analyst to join our Customer Support team in Montreal.
Position Summary
The Senior Desktop Support Analyst provides advanced, handson and remote technical support for Windows desktops, laptops, printers, WiFi, and Office365 applications to approximately 130 internal users. This role also manages ActiveDirectory account administration, IT asset inventory, onboarding/offboarding processes, and reservation systems for meeting rooms and workstations.
Responsibilities
- Provide handson and remote support for Windows laptops, desktops, printers, WiFi, and the Office365 suite.
- Respond to support tickets, walkups, and phonebased requests, ensuring timely first response and resolution.
- Perform ActiveDirectory account administration for user onboarding, offboarding, and role changes.
- Maintain hardware and software inventories; manage IT assets and licensing.
- Coordinate shipment of IT equipment to remote employees.
- Assist with reservation systems for meeting rooms and workstations (e.g., Outlook).
- Accurately log, categorize, and document all support requests in the ticketing system per ITIL standards.
- Escalate complex or unresolved issues to senior technical teams, tracking until completion.
- Provision user accounts and assign licenses in systems such as Microsoft 365 and other enterprise tools.
- Stage and configure hardware for new employees; coordinate retrieval and secure wiping of devices during offboarding.
- Assist in tracking and managing physical assets throughout their lifecycle (procurement, assignment, recovery, and decommissioning).
Qualifications
- Bachelors degree in Computer Science, Information Technology, or a related discipline, or equivalent combination of education and experience.
- 35 years of handson desktop/enduser support experience.
- Strong expertise in Microsoft Windows OS, Office365, ActiveDirectory, printers, WiFi, and common peripherals.
- Proven experience with ITSM/ticketing tools (e.g., Zendesk, ServiceNow, Jira Service Desk).
- Familiarity with asset and license management processes.
- Technical Proficiency: Expert in Windows OS, Office365, ActiveDirectory, hardware troubleshooting, and basic networking.
- Customer Focus: Demonstrates patience, empathy, and clear communication at all user levels.
- Organization & FollowUp: Manages workloads effectively; tracks all issues to completion and keeps stakeholders informed.
- Initiative: Proactively identifies and addresses common support pain points; recommends process improvements.
- Adaptability: Quickly adjusts to new technologies, processes, or priorities as business needs evolve.
- Excellent customer service and communication skills.
- Strong attention to detail and problem-solving abilities.
Additional Information
- Work mode:5 days Onsite in office with periodic support to remote employees.
- Occasional lifting and movement of IT equipment; participation in oncall rotation for critical support.
We thank all applicants for their interest; only those shortlisted will be contacted.
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Prsentation de lentreprise
Jesta I.S. est un fournisseur de premier plan de logiciels ERP pour les industries de lhabillement, de la chaussure et des biens de consommation. Notre clientle mondiale comprend de nombreuses marques reconnues et ne cesse de crotre. Nous recherchons une Analyste en support informatique senior pour rejoindre notre quipe de support client Montral.
Rsum du poste
Lela Analyste en support informatique senior assure un support technique avanc, pratique et distance pour environ 130 utilisateurrices internes sur Windows (postes fixes et portables), imprimantes, WiFi et applications Office365. Ilelle gre galement ladministration des comptes ActiveDirectory, linventaire des actifs IT, les processus dintgration et de dpart des employes, ainsi que les systmes de rservation de salles de runion et de postes de travail.
Responsabilits
- Assurer le support pratique et distance pour Windows (PC et portables), imprimantes, WiFi et suite Office365.
- Traiter les tickets, les demandes sur place et les appels tlphoniques, en garantissant une premire rponse et une rsolution rapides.
- Effectuer ladministration des comptes ActiveDirectory pour lintgration, le dpart et les changements de rle des utilisateurrices.
- Maintenir les inventaires matriels et logiciels; grer les actifs IT et les licences.
- Coordonner lexpdition du matriel IT aux employes distance.
- Grer les systmes de rservation de salles de runion et de postes (ex. Outlook).
- Enregistrer, catgoriser et documenter avec prcision toutes les demandes de support dans le systme de ticketing selon les normes ITIL.
- Escalader les problmes complexes ou non rsolus aux quipes techniques seniors et suivre leur rsolution.
- Provisionner les comptes utilisateurrices et attribuer les licences dans Microsoft365 et autres outils dentreprise.
- Prparer et configurer le matriel pour les nouvelles employes; organiser la rcupration et leffacement scuris des appareils lors des dparts.
- Participer au suivi et la gestion des actifs physiques tout au long de leur cycle de vie (achat, attribution, rcupration, mise hors service).
Qualifications
- Baccalaurat en Informatique, Technologies de lInformation ou discipline connexe, ou combinaison quivalente de formation et dexprience.
- 35 ans dexprience pratique en support de postes de travail/utilisateurrice finale.
- Excellente matrise de Windows, Office365, ActiveDirectory, imprimantes, WiFi et priphriques courants.
- Exprience prouve avec des outils ITSM/ticketing (Zendesk, ServiceNow, Jira Service Desk, etc.).
- Connaissance des processus de gestion des actifs et des licences.
- Comptences techniques: expertise Windows, Office365, ActiveDirectory, dpannage matriel et notions de rseau.
- Orientation client : patience, empathie et communication claire tous les niveaux.
- Sens de lorganisation et suivi rigoureux : gestion efficace des charges de travail et communication rgulire auprs des parties prenantes.
- Esprit dinitiative : identification proactive des points de friction et propositions damlioration.
- Adaptabilit : capacit sapproprier rapidement nouvelles technologies, processus et priorits.
- Excellentes qualits de service client et de communication.
- Grande attention aux dtails et solides aptitudes en rsolution de problmes.
Informations complmentaires
- Mode de travail: 5jours par semaine sur site Montral, avec support ponctuel aux employes distance.
- Manipulation occasionnelle de matriel IT; participation la rotation dastreinte pour le support critique.
Nous remercions toutes les candidates pour leur intrt; seules les personnes prslectionnes seront contactes.
Junior Computer Technician
Posted 1 day ago
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Job Description
To all those Computer Technician's working retail, do you want to try something on the corporate side?
Location: Brantford, ON
Job Type: Full-time (37.5 hours /week)
Shift/Schedule: Mon - Fri, 8:30am - 5:00pm
Salary: $18-$19.25/per hour + (based on experience), plus benefits after probation period.
Our client is a manufacturer of specialized and custom industrial computing equipment providing specialized solutions to clients spanning Government, Military, Medical, Educational,
and gamming industries to name a few. Our client is seeking a motivated and detail-oriented performance-driven Junior Computer Technician to join their Operations team. In this hands-on role, you’ll assist with the assembly, installation, and testing of Industrial computers, servers, and rack systems, ensuring high standards of quality and compliance are met. This is an
excellent opportunity to gain valuable industry experience and grow your technical skills.
Responsibilities:
· Assemble and test industrial computers, servers, and rack systems following company and customer specifications.
· Read and follow detailed technical guides and work instructions accurately.
· Ensure all assembly work meets company quality standards and ESD safety procedures.
· Support system installation, configuration, and testing based on customer requirements.
· Perform diagnostics and complete all required system testing and reporting.
· Take feedback from senior technicians and team leaders to continuously improve skills.
· Accurately complete all paperwork and ensure documentation is properly filed.
· Participate, comply and adhere with company’s Quality Management System ISO 9001:2015, Health & Safety policies, and maintain 7S standards in the workspace.
· On-time customer delivery.
· Participation in continuous improvements.
· Skills development tracked via internal Skill Matrix.
· Collaborate effectively and communicate clearly with team members.
· Represent your department positively with a proactive, can-do attitude, leading by example to exceed customer expectations and encourage open, inclusive communication.
Requirements:
· 1-2 years experience in electronic assembly and computer tech abilities.
· Basic understanding of computer hardware and electronics.
· Fluent in English.
· Willingness to learn.
· Attention to detail and commitment to quality work.
· Strong communication and teamwork skills.
· Eligibility to work in Canada without the need for job sponsorship.
· Commitment to continual improvement and personal growth.
Computer Network Technician
Posted 1 day ago
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Job Description
Job Description
Job Duties
Conducting the tests and performing security and quality controls.
Perform routine network start up and close down and maintain control records.
Provide problem solving services to network users.
Install, maintain, troubleshoot and upgrade Web-server hardware and software.
Evaluate and install computer hardware, networking software, operating system software and software applications.
Perform data backups and disaster recovery operations.
Conduct tests and perform security and quality controls.
Control and monitor email use, Web navigation, and installed software.
Set up local area networks and connections to the Internet.
Skills
Initiative
Effective interpersonal skills
Accurate
Team player
Excellent oral communication
Excellent written communication
Client focus
Judgement
Organized
Education And Experience
Diploma ( Computer )
1-2 Years of Experience.
Pay Wage
$29 per hour
Computer Dental Technician
Posted 1 day ago
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Job Description
Job Description
*No Dental Experience Necessary*
Hallmark is a Halifax based dental lab serving dental clinics and their patients in Atlantic Canada. We are looking to hire a creative and responsible Computer Dental Technician to join our growing team. Your primary responsibilities will include designing high esthetic fixed restorations including implant supported restorations, crowns and veneers.
Computer Dental Technician Duties & Responsibilities:
- Creating dental orders in 3Shape design software
- Digital model problem solving including file type conversions and occlusion optimization
- Designing single unit crowns as monolithic or with cutback for layering
- Designing veneers
- 3D smiles design for "digital wax up" to assist in case presentation and provisionalization
- Designing multi-unit cases on implant level and abutment level records
- Designing cases on natural tooth prep, tibases, and custom abutments
- Communicating with software technical support for troubleshooting and smooth continuous operation of the CAD software.
Computer Dental Technician Requirements:
- Strong computer skills
- Proficiency in keeping detailed records and meeting deadlines
- Excellent attention to detail
- Written and verbal communication skills
Benefits
- Health and dental insurance
- Life insurance
- Paid time off
- Wellness Program
- Optional pension program
- Employee assistance program
- Health and wellness spending account
Hallmark has been in the community over 40 years. The lab is the largest dental lab in Atlantic Canada and one of the most technologically advanced dental labs in the country. Our growth has been the result of a strong team, strong management and strong communication. Our hours are 8:00am – 4:30pm Monday to Friday.
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Computer/Electronic Technician (RMA)
Posted 1 day ago
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Job Description
Computer/Electronic Technician (NOC 2242)
Product Testing & Warranty Team
Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily?
We are looking for an amazing Product Testing & Warranty Specialist to support our growing team and company long term.
Detailed Role Overview:
The Electronic Technicians (NOC 2242) will work with the Product Testing and Warranty team to provide support to the Warehouse & Logistics team and Customer Service team to manage and carry out processes regarding returns and warranty management. This role will be responsible for monitoring, coordinating, and sustaining systematic process to streamline and maximize the overall quality and efficiency of product returns. The role is dynamic and will evolve over time according to the needs of the business.
Returns
- Managing and responding to processing incoming product returns from clients
- Testing returns to determine if there are any product issues
- Taking appropriate actions to repair, replace or claim products
- Ensuring 100% of the product returns are processed, repaired and sent to clients within 14 days
- Maintaining a well-organized, accessible and clean workspace
- Contacting manufacturers and suppliers to process product warranties
- Developing strong understanding of products and continuing to keep knowledge updated
- Working with partners to process returns, refunds and repairs when necessary
- Meeting deadlines on a regular basis as many tasks are very time sensitive
- Packaging and processing inbound/outbound shipments
- Working with cross-functional teams to ensure the timely completion of commitments and activities while achieving high levels of quality performance
- Maintaining/Creating product testing guides for new products to be tested & being as efficient in how testing is conducted
- Finding ways to get the products repaired/claimed/ replaced/warrantied within shortest amount of time and documenting the fastest ways to get a product fixed/warrantied for future reference and implementing appropriate actions
- Implementing processes to ensure 100% accuracy in tracking product through the RMA process, and keeping the process up to date by assessing its efficacy continuously
Customer Services
- Processing, categorizing and answering customer emails and telephone calls, and providing high quality service
- Communicate status updates and schedules to customers and team whenever necessary
- Answer customer related product inquiries to uphold
- Responding to customer inquiries within 2-hours
- Answering customer related product inquiries by being resourceful and documenting common issues/concerns for future questions.
Documenting
- Inputting, and analyzing data to identify trends in repair and replacement requests to offer insight on products/ manufacturers to management
- Upholding 100% accuracy in product tracking
- Documenting key processes and simplifying current processes to become more efficient and effective
- Monitor and track information on product warranties, vendor policies, common issues/ concerns and time frames for each product or supplier within spreadsheets
We are a small but growing operation with lots of opportunity for growth and development.
Qualifications
- Minimum 1 year experience in Product Testing OR Graduated from a diploma in Computer Hardware Systems or Electronics
Preferred Prerequisites
• Tech savvy – passionate about Technology
• Experienced in troubleshooting electronics
• Experience in Customer Service
• Occasionally required to lift or move heavy items
• Detail oriented and highly organized
$20/hour
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