132 Support Staff jobs in Edmonton

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Additional information Work conditions and physical capabilities Personal suitability

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Experience and specialization Target audience Additional information Work conditions and physical capabilities Personal suitability Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment Work setting Credentials Certificates, licences, memberships, and courses Experience and specialization Target audience Additional information Security and safety Weight handling Personal suitability

Job Description

Job Description

Salary:

IT Support

Who we are:

Apave Canada has been serving the oil and gas, petroleum, and petrochemical, chemical, power generation, pipeline, wind/renewables and potash industries since 1953.

Our Canadian operations currently provide services from Edmonton, Calgary, Cold Lake, Fort McMurray, Lloydminster, Nisku, Red Deer and Goderich. Our USA operations provide services from 23 office locations, our United Kingdom operations provide services from 7 office locations, and our Australian operations provide services from 5 locations.

Our growth is primarily due to our combination of experienced management and strong technical skills, combined with a high commitment to customer service.

Who you are:

• Highly motivated self-starter with excellent written and verbal communication skills
• Strong customer service skills and professional demeanor on the phone, through messaging (e.g., email and Microsoft Teams), and in-person.
• Ability to understand and follow written and oral instructions with acute attention to detail.
• Ability to maintain a profession and courteous manner in difficult and stressful situations.
• Strong organizational and multitasking skills with the ability to manage priorities and workflow.
  
• Strong work ethic and a positive attitude.
• Ability to maintain positive working relationships with clients.
• Exceptional safety and quality awareness.
• Self-motivated and capable of working at a high technical and performance level.

Job Description:

Full-time position based out of Edmonton, Alberta, with competitive pay, full benefits, and opportunities to build a rewarding career with Apave Canada.

Responsibilities:

• Providing prompt, professional, and courteous service by answering incoming phone calls, e-mails, and ticket system requests and providing desk-side & remote support for IT & technology related issues.
• Equipment & asset management. Includes but is not limited to Windows deployments and physical equipment deployments (laptops, desktops, mobile devices, & other IT equipment).
• Assist all other members of the global IT team, assist in large IT projects, and perform routine & administrative tasks (inventory, stock control, pickups/deliveries, IT clean-up & organization).
• Traveling between various client sites and Apave Canada offices throughout Alberta as and when required.
• After hours, weekends, and extended hours will be required as demand dictates.

Skills & Experience:

• Able to lift 50+ lbs.
  
• Hardware, software, mobile maintenance, installation, and servicing.
• Basic Networking understanding (Subnets, VLANs, VIPS, OSI model).
• Highly motivated self-starter with excellent written and verbal communication skills.
• Strong customer service skills and professional demeanor on the phone and in-person.
• Microsoft Office Suite and MS desktop operating systems - install/config/maintenance.
• Ability to understand and follow written and oral instructions, with acute attention to detail.
• Ability to maintain a professional and courteous manner in difficult and stressful situations.
• Strong organizational and multitasking skills with the ability to manage priorities and workflow.
• Valid Drivers License and pre-access drug and alcohol testing required.
• Pre-employment background checks will be required.

Compensation will be commensurate with experience and qualifications. Health benefits that meet or exceed industry standards will be provided after a 3-month probationary period.

Legal entitlement to work in Canada is mandatory.

Apave Canada is committed to diversity and equal opportunity employment, as well as to our obligations as a member of the Canadian Council for Aboriginal Business (CCIB). We expect our employees to behave ethically and professionally.

If this sounds like you, we encourage you to apply! We thank all applicants for their interest however only those selected will be contacted.

Systems Support Analyst
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of. The **Systems Support Analysts** are the primary contact for the business when there are issues/problems or questions with systems and technology. With a primary focus on customer service, this role plays an integral part ensuring resolution of issues and problems for our customers. They contribute to the knowledge management process by documenting resolutions for future reference.
This position is offered as a 14-month contract role.
Here's how a Systems Support Analyst for our Edmonton NAHQ office contributes to our team:
**Responsibilities**
+ Acts as the support contact for all business groups.
+ Owns the escalation of incidents to resolutions including collaboration with internal and external resources.
+ Develops and maintains strong customer focused relationships with all stakeholders.
+ Resolves and completes assigned service incidents and requests.
+ Creates and maintains technology documentation and processes for use by other team staff.
+ Acts as the technical support contact for system administrators.
+ Escalates through defined support channels.
+ Participates in proof of concept for new applications.
+ Other duties as required.
**Qualifications**
+ Diploma/degree in computer technology or a related discipline from a recognized postsecondary institution.
+ 5 years of progressive experience in a related field.
+ Intermediate technical writing, process mapping, and documentation skills. Intermediate experience with:
+ ticketing systems, ServiceNow preferred.
+ Microsoft operation systems and applications
+ computer hardware
+ mobile devices
+ computer network troubleshooting
+ construction software applications preferred
+ common business suites (HR, Finance, etc.)
+ Ability to work independently and with geographically dispersed resources.
+ Ability to learn independently and stay current with new technologies.
+ Ability to develop and maintain effective stakeholder relationships.
+ Flexible and reliable worker, and able to prioritize multiple tasks.
+ Ability to think logically, analytically, and constructively express ideas and concepts.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us ( ) with the position and location you are interested in.
Together, we can build success and a better future. Let's get started!
**Employee Status:** Contractual Full-Time
**Company:** PCL Constructors Inc.
**Primary Location:** Edmonton, Alberta (Corporate)
**Job:** Systems Support Analyst
**Requisition** : 9543

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you.

*Position Summary:*

Supports activities for the outside District Sales Representatives (DSR) including order and delivery interaction between customers via telephone, email and Gordon Ordering. Seeks growth opportunities in existing *house* customers with knowledge and professionalism as well as strengthening customer relationships by representing Gordon Food Service (GFS) branded products and services. Helps drive

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks Additional information Work conditions and physical capabilities Personal suitability

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment Responsibilities Tasks Credentials Certificates, licences, memberships, and courses  Experience and specialization Target audience Additional information Security and safety Transportation/travel information Work conditions and physical capabilities Weight handling Personal suitability Benefits Other benefits

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks