13 Audio Engineering jobs in Canada

**Position Overview**
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel or client relationship.
**Technical Ability**
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Follow all venue safety requirements and supplier protocols.
**Systems Knowledge**
- Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
- Load, unload, or store gear and equipment, as needed.
- Preparing, labeling, and scanning equipment, as needed.
**Job Qualifications**
- High School Diploma required. Associate degree is preferred
- Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
- 1 year of customer service or hospitality experience is preferred
- 1 year of audio-visual experience or equivalent in educational environment is preferred
- A valid driver's license is required for team members that may operate Company vehicles
- Additional DOT requirement may need to be met if applicable
- Must be able to lift 50 lbs.
**Competencies**
+ Deliver World Class Service
+ Hospitality
+ Ownership
+ Do The Right Thing
+ Instills Trust
+ Safety Conscious
+ Drive Results
+ Action Oriented
+ See The Big Picture
+ Tech Savvy
+ Value People
+ Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
+ Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
+ Strives to exceed the expectations and needs of internal and external customers.
+ Maintains a positive relationship with all clients through effective communication.
+ Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
+ Monitors events and checks in on customers throughout the day.
+ Understands and fosters the hotel/client relationship.
**Technical Ability**
+ Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
+ Handles equipment challenges and changes in a timely and professional manner.
**Systems Knowledge**
+ Understands company processes, follows procedures and completes systems entry and paperwork accurately.
+ Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
+ Increases revenue by utilizing floor up-selling techniques.
+ Works with clients to finalize invoices.
+ Completes order entries in Navigator, as needed.
**Job Qualifications**
+ High School Diploma required. Associate's degree is preferred.
+ Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix ( or @Encore/HR/Global Learning).
+ 1 year of customer service or hospitality experience is preferred.
+ 1 year of audio visual experience or equivalent in educational environment is preferred.
+ A valid driver's license is required for team members that may operate Company vehicles.
+ Additional DOT requirement may need to be met if applicable.
**Competencies**
+ Ownership
+ Hospitality
+ Professionalism
+ Responsiveness
+ Safety Conscious
+ Action Oriented
+ Tech Savvy
+ Ensures Accountability
Hourly Pay Range: $21.00 - $25
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
**Physical Requirements**
_Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:_ _Continuously, Frequently, Occasionally and Never._
**Physical Requirements**
**Hours Per Day**
**Lifting Requirements**
**Frequency**
Sitting
2-3 hours
Lifting 0 - 15 lbs*
Continuously
Standing
4-5 hours
Lifting 16 - 50 lbs*
Frequently
Walking
4-5 hours
Lifting 51 - 100 lbs (2+ persons)
Occasionally
Stooping
2-3 hours
Lifting Over 100 lbs (2+ persons)
Occasionally
Crawling
2-3 hours
Kneeling
2-3 hours
**Carrying Requirements**
**Frequency**
Bending
2-3 hours
Carrying 0 - 15 lbs*
Continuously
Reaching (above your head)
2-3 hours
Carrying 16 - 50 lbs*
Frequently
Climbing
0-1 hours
Carrying 51 - 100 lbs (2+ persons)
Occasionally
Grasping
4-5 hours
Carrying Over 100 lbs
Never
**Auditory/Visual Requirements**
**Frequency**
**Pushing/Pulling Requirements**
**Frequency**
Close Vision
Continuously
Pushing/Pulling 0 - 15 lbs*
Continuously
Distance Vision
Continuously
Pushing/Pulling 16 - 50 lbs*
Frequently
Color Vision
Frequently
Pushing/Pulling 51 - 100 lbs*
Frequently
Peripheral Vision
Occasionally
Pushing/Pulling Over 100 lbs
Occasionally
Depth Perception
Frequently
*Identifies the physical requirements that team members perform without assistance.
Hearing
Continuously
**Work Environment**
**Hotel**
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
**Warehouse**
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned_ _._
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
+ Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
+ Strives to exceed the expectations and needs of internal and external customers.
+ Maintains a positive relationship with all clients through effective communication.
+ Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
+ Monitors events and checks in on customers throughout the day.
+ Understands and fosters the hotel/client relationship.
**Technical Ability**
+ Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
+ Handles equipment challenges and changes in a timely and professional manner.
**Systems Knowledge**
+ Understands company processes, follows procedures and completes systems entry and paperwork accurately.
+ Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
+ Increases revenue by utilizing floor up-selling techniques.
+ Works with clients to finalize invoices.
+ Completes order entries in Navigator, as needed.
**Job Qualifications**
+ High School Diploma required. Associate's degree is preferred.
+ Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix ( or @Encore/HR/Global Learning).
+ 1 year of customer service or hospitality experience is preferred.
+ 1 year of audio visual experience or equivalent in educational environment is preferred.
+ A valid driver's license is required for team members that may operate Company vehicles.
+ Additional DOT requirement may need to be met if applicable.
**Competencies**
+ Ownership
+ Hospitality
+ Professionalism
+ Responsiveness
+ Safety Conscious
+ Action Oriented
+ Tech Savvy
+ Ensures Accountability
Hourly Pay Range: $22.70 - $27.81
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
**Physical Requirements**
_Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:_ _Continuously, Frequently, Occasionally and Never._
**Physical Requirements**
**Hours Per Day**
**Lifting Requirements**
**Frequency**
Sitting
2-3 hours
Lifting 0 - 15 lbs*
Continuously
Standing
4-5 hours
Lifting 16 - 50 lbs*
Frequently
Walking
4-5 hours
Lifting 51 - 100 lbs (2+ persons)
Occasionally
Stooping
2-3 hours
Lifting Over 100 lbs (2+ persons)
Occasionally
Crawling
2-3 hours
Kneeling
2-3 hours
**Carrying Requirements**
**Frequency**
Bending
2-3 hours
Carrying 0 - 15 lbs*
Continuously
Reaching (above your head)
2-3 hours
Carrying 16 - 50 lbs*
Frequently
Climbing
0-1 hours
Carrying 51 - 100 lbs (2+ persons)
Occasionally
Grasping
4-5 hours
Carrying Over 100 lbs
Never
**Auditory/Visual Requirements**
**Frequency**
**Pushing/Pulling Requirements**
**Frequency**
Close Vision
Continuously
Pushing/Pulling 0 - 15 lbs*
Continuously
Distance Vision
Continuously
Pushing/Pulling 16 - 50 lbs*
Frequently
Color Vision
Frequently
Pushing/Pulling 51 - 100 lbs*
Frequently
Peripheral Vision
Occasionally
Pushing/Pulling Over 100 lbs
Occasionally
Depth Perception
Frequently
*Identifies the physical requirements that team members perform without assistance.
Hearing
Continuously
**Work Environment**
**Hotel**
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
**Warehouse**
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned_ _._
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
+ Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
+ Strives to exceed the expectations and needs of internal and external customers.
+ Maintains a positive relationship with all clients through effective communication.
+ Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
+ Monitors events and checks in on customers throughout the day.
+ Understands and fosters the hotel/client relationship.
**Technical Ability**
+ Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
+ Handles equipment challenges and changes in a timely and professional manner.
**Systems Knowledge**
+ Understands company processes, follows procedures and completes systems entry and paperwork accurately.
+ Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
+ Increases revenue by utilizing floor up-selling techniques.
+ Works with clients to finalize invoices.
+ Completes order entries in Navigator, as needed.
**Job Qualifications**
+ High School Diploma required. Associate's degree is preferred.
+ Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix ( or @Encore/HR/Global Learning).
+ 1 year of customer service or hospitality experience is preferred.
+ 1 year of audio visual experience or equivalent in educational environment is preferred.
+ A valid driver's license is required for team members that may operate Company vehicles.
+ Additional DOT requirement may need to be met if applicable.
**Competencies**
+ Ownership
+ Hospitality
+ Professionalism
+ Responsiveness
+ Safety Conscious
+ Action Oriented
+ Tech Savvy
+ Ensures Accountability
Hourly Pay Range: $22.70 - $27.81
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
**Physical Requirements**
_Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:_ _Continuously, Frequently, Occasionally and Never._
**Physical Requirements**
**Hours Per Day**
**Lifting Requirements**
**Frequency**
Sitting
2-3 hours
Lifting 0 - 15 lbs*
Continuously
Standing
4-5 hours
Lifting 16 - 50 lbs*
Frequently
Walking
4-5 hours
Lifting 51 - 100 lbs (2+ persons)
Occasionally
Stooping
2-3 hours
Lifting Over 100 lbs (2+ persons)
Occasionally
Crawling
2-3 hours
Kneeling
2-3 hours
**Carrying Requirements**
**Frequency**
Bending
2-3 hours
Carrying 0 - 15 lbs*
Continuously
Reaching (above your head)
2-3 hours
Carrying 16 - 50 lbs*
Frequently
Climbing
0-1 hours
Carrying 51 - 100 lbs (2+ persons)
Occasionally
Grasping
4-5 hours
Carrying Over 100 lbs
Never
**Auditory/Visual Requirements**
**Frequency**
**Pushing/Pulling Requirements**
**Frequency**
Close Vision
Continuously
Pushing/Pulling 0 - 15 lbs*
Continuously
Distance Vision
Continuously
Pushing/Pulling 16 - 50 lbs*
Frequently
Color Vision
Frequently
Pushing/Pulling 51 - 100 lbs*
Frequently
Peripheral Vision
Occasionally
Pushing/Pulling Over 100 lbs
Occasionally
Depth Perception
Frequently
*Identifies the physical requirements that team members perform without assistance.
Hearing
Continuously
**Work Environment**
**Hotel**
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
**Warehouse**
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned_ _._
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
+ Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
+ Strives to exceed the expectations and needs of internal and external customers.
+ Maintains a positive relationship with all clients through effective communication.
+ Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
+ Monitors events and checks in on customers throughout the day.
+ Understands and fosters the hotel/client relationship.
**Technical Ability**
+ Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
+ Handles equipment challenges and changes in a timely and professional manner.
**Systems Knowledge**
+ Understands company processes, follows procedures and completes systems entry and paperwork accurately.
+ Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
+ Increases revenue by utilizing floor up-selling techniques.
+ Works with clients to finalize invoices.
+ Completes order entries in Navigator, as needed.
**Job Qualifications**
+ High School Diploma required. Associate's degree is preferred.
+ Achieve Technical Level 3 Certification per PSAV Technical Skillset Matrix within 180 days (Technical Skill Set Matrix ( or @PSAV/HR/Global Learning).
+ 1 year of customer service or hospitality experience is preferred.
+ 1 year of audio visual experience or equivalent in educational environment is preferred.
+ A valid driver's license is required for team members that may operate Company vehicles.
+ Additional DOT requirement may need to be met if applicable.
**Competencies**
+ Ownership
+ Hospitality
+ Professionalism
+ Responsiveness
+ Safety Conscious
+ Action Oriented
+ Tech Savvy
+ Ensures Accountability
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
+ Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
+ Strives to exceed the expectations and needs of internal and external customers.
+ Maintains a positive relationship with all clients through effective communication.
+ Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
+ Monitors events and checks in on customers throughout the day.
+ Understands and fosters the hotel/client relationship.
**Technical Ability**
+ Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
+ Handles equipment challenges and changes in a timely and professional manner.
**Systems Knowledge**
+ Understands company processes, follows procedures and completes systems entry and paperwork accurately.
+ Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
+ Increases revenue by utilizing floor up-selling techniques.
+ Works with clients to finalize invoices.
+ Completes order entries in Navigator, as needed.
**Job Qualifications**
+ High School Diploma required. Associate's degree is preferred.
+ Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix ( or @Encore/HR/Global Learning).
+ 1 year of customer service or hospitality experience is preferred.
+ 1 year of audio visual experience or equivalent in educational environment is preferred.
+ A valid driver's license is required for team members that may operate Company vehicles.
+ Additional DOT requirement may need to be met if applicable.
**Competencies**
+ Ownership
+ Hospitality
+ Professionalism
+ Responsiveness
+ Safety Conscious
+ Action Oriented
+ Tech Savvy
+ Ensures Accountability
Hourly Pay Range: $21.00 - $25
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
**Physical Requirements**
_Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:_ _Continuously, Frequently, Occasionally and Never._
**Physical Requirements**
**Hours Per Day**
**Lifting Requirements**
**Frequency**
Sitting
2-3 hours
Lifting 0 - 15 lbs*
Continuously
Standing
4-5 hours
Lifting 16 - 50 lbs*
Frequently
Walking
4-5 hours
Lifting 51 - 100 lbs (2+ persons)
Occasionally
Stooping
2-3 hours
Lifting Over 100 lbs (2+ persons)
Occasionally
Crawling
2-3 hours
Kneeling
2-3 hours
**Carrying Requirements**
**Frequency**
Bending
2-3 hours
Carrying 0 - 15 lbs*
Continuously
Reaching (above your head)
2-3 hours
Carrying 16 - 50 lbs*
Frequently
Climbing
0-1 hours
Carrying 51 - 100 lbs (2+ persons)
Occasionally
Grasping
4-5 hours
Carrying Over 100 lbs
Never
**Auditory/Visual Requirements**
**Frequency**
**Pushing/Pulling Requirements**
**Frequency**
Close Vision
Continuously
Pushing/Pulling 0 - 15 lbs*
Continuously
Distance Vision
Continuously
Pushing/Pulling 16 - 50 lbs*
Frequently
Color Vision
Frequently
Pushing/Pulling 51 - 100 lbs*
Frequently
Peripheral Vision
Occasionally
Pushing/Pulling Over 100 lbs
Occasionally
Depth Perception
Frequently
*Identifies the physical requirements that team members perform without assistance.
Hearing
Continuously
**Work Environment**
**Hotel**
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
**Warehouse**
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned_ _._
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
+ Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
+ Strives to exceed the expectations and needs of internal and external customers.
+ Maintains a positive relationship with all clients through effective communication.
+ Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
+ Monitors events and checks in on customers throughout the day.
+ Understands and fosters the hotel/client relationship.
**Technical Ability**
+ Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
+ Handles equipment challenges and changes in a timely and professional manner.
**Systems Knowledge**
+ Understands company processes, follows procedures and completes systems entry and paperwork accurately.
+ Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
+ Increases revenue by utilizing floor up-selling techniques.
+ Works with clients to finalize invoices.
+ Completes order entries in Navigator, as needed.
**Job Qualifications**
+ High School Diploma required. Associate's degree is preferred.
+ Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix ( or @Encore/HR/Global Learning).
+ 1 year of customer service or hospitality experience is preferred.
+ 1 year of audio visual experience or equivalent in educational environment is preferred.
+ A valid driver's license is required for team members that may operate Company vehicles.
+ Additional DOT requirement may need to be met if applicable.
**Competencies**
+ Ownership
+ Hospitality
+ Professionalism
+ Responsiveness
+ Safety Conscious
+ Action Oriented
+ Tech Savvy
+ Ensures Accountability
Hourly Pay Range: $21.00 - $25
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
**Physical Requirements**
_Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:_ _Continuously, Frequently, Occasionally and Never._
**Physical Requirements**
**Hours Per Day**
**Lifting Requirements**
**Frequency**
Sitting
2-3 hours
Lifting 0 - 15 lbs*
Continuously
Standing
4-5 hours
Lifting 16 - 50 lbs*
Frequently
Walking
4-5 hours
Lifting 51 - 100 lbs (2+ persons)
Occasionally
Stooping
2-3 hours
Lifting Over 100 lbs (2+ persons)
Occasionally
Crawling
2-3 hours
Kneeling
2-3 hours
**Carrying Requirements**
**Frequency**
Bending
2-3 hours
Carrying 0 - 15 lbs*
Continuously
Reaching (above your head)
2-3 hours
Carrying 16 - 50 lbs*
Frequently
Climbing
0-1 hours
Carrying 51 - 100 lbs (2+ persons)
Occasionally
Grasping
4-5 hours
Carrying Over 100 lbs
Never
**Auditory/Visual Requirements**
**Frequency**
**Pushing/Pulling Requirements**
**Frequency**
Close Vision
Continuously
Pushing/Pulling 0 - 15 lbs*
Continuously
Distance Vision
Continuously
Pushing/Pulling 16 - 50 lbs*
Frequently
Color Vision
Frequently
Pushing/Pulling 51 - 100 lbs*
Frequently
Peripheral Vision
Occasionally
Pushing/Pulling Over 100 lbs
Occasionally
Depth Perception
Frequently
*Identifies the physical requirements that team members perform without assistance.
Hearing
Continuously
**Work Environment**
**Hotel**
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
**Warehouse**
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned_ _._
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description

Job Description

You will play a crucial role in the servicing of audio-visual systems for our clients. You will lead a team of technicians and oversee the planning and execution of cabling projects, ensuring adherence to industry standards and best practices. Your expertise in audio-visual, along with your leadership abilities, will contribute to the successful delivery of high-quality solutions that meet our clients' requirements.

GENERAL ACCOUNTABILITIES:

• Support, lead, and mentor team members.
• Install and service cabling infrastructure and audio / visual devices; includes pre-wiring, termination, testing, reporting, and labelling per specifications / drawings.
• Installation of audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems, public announcement systems and all presentation systems.
• Interact with customers and prospects, ensuring all inquiries are handled professionally.
• Ensure that safety and incident reporting procedures are followed.
• Complete detailed and accurate paperwork.
• Support, lead, and mentor team members.  
• Design systems and layout.
• Maintain a high level of safety and professionalism.
• Lead projects at a site level, manage a team of junior technicians as necessary.  
• Other duties as required.

REQUIRED QUALIFICATIONS: 

• 3 - 5 years’ experience installing & servicing audio visual systems
• Proficiency in interpreting technical drawings, blueprints, and diagrams
• Strong troubleshooting and problem-solving skills
• Familiarity with testing & servicing equipment and tools used in audio-visual
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously
• Valid driver's license and ability to travel to client sites as required

PREFERRED QUALIFICATIONS:

• Certification with Crestron, QSC, CTS, Extron, and Biamp
• Post-secondary education in electronics, electrical, telecommunications, or equivalent.

PROFESSIONAL COMPETENCIES: 

• Proper hand and power tool operations and safety. 
• Ability to solve practical problems and carry out responsibilities under minimal supervision.
• Ability to organize workload for effective implementation.
• Ability to complete projects on time and on budget.
• Ability to write simple correspondence and present information in one-on-one and small group situations.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to function as an effective team member.
• Ability to adapt as the external environment and organization evolves.

PHYSICAL DEMANDS: 
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet).

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

 
 

 

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1- to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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Job Description

Job Description

Salary:

AccommodationsWere looking for a full-time Audio-Video/Home Automation Technician to work with us in the Muskoka and Parry Sound region.

What youll do

• Responsible for installation and wiring equipment such as televisions, audio systems, home automation systems, and power blinds in new and existing construction, primarily within a residential construction setting.
• Maintenance and troubleshooting of existing systems.
• Ensures finishing work, equipment and fixtures are satisfactorily installed to the corporate standard, site drawings and the applicable building and electrical codes.
• Manages parts and materials inventory and ensures accurate billing to customers.
• Ability to learn and adapt to an ever-changing field of technology. Stays current with industry changes and trends, including changes to the building and electrical codes.

Experience and qualifications

• Previous experience and knowledge of audio-video and home automation equipment.
• Computer and networking knowledge and skills.
• Strong written and oral English communication skills.
• Excellent customer service skills.
• Standard construction knowledge.

Salary and benefits

Competitive wage based on individuals level of experience.

Accommodations

Following the Accessibility for Ontarians with Disabilities Act, please you require accommodations at any time throughout the application process.