771 Auto Service jobs in Canada

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Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Responsibilities Tasks Additional information Work conditions and physical capabilities Personal suitability Benefits Health benefits Financial benefits Other benefits

Job Description

Job Description

Salary:

Service Advisor

Crown Auto Group

Job Type: Full-Time

We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork.We take pride in being oneof Canadas Best Managed Companies and one of Aon Hewitts Best Employers Platinum level while providing exceptional service to clients.

We have a great opportunity for a Service Advisor to join our team in a company and industry with great growth opportunities where we have a large customer base and is expanding rapidly. We are one of the fastest growing dealerships in Manitoba with a recently expanded shop to keep up with our growing customer base.

As a service advisor you will guide customers through their vehicle servicing experience, listening to their concerns and educating customers on how to properly maintain their vehicle. After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs and assess and advise customers on repair and maintenance work while being the first point of contact for our service shops.

We offer acompetitive performance-based salaryandencouraging team environment,as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.

Additional Crown Auto Group Employee Benefits:

• Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
• Discounted fitness membership
• Associate Referral Bonus Program
• Career advancement- most of the promotions are from within the company
• Access to Perkopolis. (Canadas leading corporate concierge discount service)

Responsibilities:

• Greet customers warmly as they enter the service drive
• Perform vehicle walkarounds with customer
• Review vehicle history, open recalls and recommended maintenance with customers
• Listen to customers concerns and act as a liaison between the customer and the technician
• Provide customers with timely updates on their vehicle through text, email and/or phone and prepare accurate estimates of costs
• Explain all completed work and charges to customers when they arrive and book their next maintenance appointment
• Follow up with customer to build repeat business

Requirements:

• 1-3 years of automotive experience (preferred)
• Previous experience as a Service Advisor in automotive an asset
• Valid Drivers License and ability to drive manual transmissions
• Excellent written and verbal communication skills
• Effective time management skills
• Great customer service and listening skills
• Detailed oriented
• Demonstrates CROWN Auto Groups CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude
• Other languages spoken are considered an asset

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.

*Immediate Openings!*

*Southbank Dodge* is looking for an *SERVICE ADVISOR* . We have a 22-bay service garage with service drive-thru and pride ourselves on offering exceptional service, value, and performance to our customers. You will be an integral part of delivering service excellence in a fast-paced environment. We are seeking self-motivated team-players who take pride in their work and are looking to continuously develop their skills. A strong work ethic, integrity, and desire to earn an above -average income are mandatory. You are required to assist the factory trained technicians with service recommendations, alternatives and technical explanations when required. This is a full-time, permanent position, with many benefits including health, drug, and dental plans, employee pricing on vehicles and parts. Compensation is unlimited with our salary and bonus structure. If you are looking for a job where excellence is the goal and you are rewarded based on the value you add.

Job Types: Full-time, Permanent

Pay: $40,000.00-$125,000.00 per year

Benefits:
* Dental care
* Extended health care

Work Location: In person

Vision Truck Group is looking for an experienced Service Advisor to join our growing Heavy Truck Dealership in Brampton, Ontario.

Duties will include administering truck manufacturers warranties service invoicing, follow-up, record keeping & administrative support to the service department. The ideal candidate would:

* Have a strong background in the automotive/transportation industry
* Have previous service/warranty administration experience
* Be a solid communicator with exceptional multi-tasking and organizational skills
* Have a keen eye for detail
* Have sound working computer knowledge
* Experience is desired but not necessary
* Parts, service and warranty experience will be considered an asset

We offer an attractive compensation package including benefits, company pension and a stable working environment where hard work and loyalty are rewarded. Qualified applicants are invited to submit their resume in confidence to Human Resources, Head Office.

Job Types: Full-time, Permanent

Pay: $23.58-$32.15 per hour

Work Location: In person

The Service Consultant greets their customers in a timely and friendly manor, documents their customers concerns on a work order. They upsell recommended maintenances and services based on time and mileage of customers vehicle. The service advisors communicates with their customer throughout the day with updates and any additional repairs requiring authorization. Advisors help manage the service work flow in the service department by working with tower operator. The Service Consultant must deal with the customer needs relating to the service or repair of their vehicles while ensuring each customer is treated as an individual, with care and respect. Consultants must maintain a high CSI score to ensure customer retention to the Dealership. The Service Consultant must be mindful of shop loading and act on value-added opportunities.

Establishes and maintains good working relationships with customers to encourage repeat and referral business. Looking for opportunity for growth, come join a winning team! Dealership experienced required!

* Ensures that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership’s guidelines
* Takes the initiative to exceed customer satisfaction, even if it requires overcoming obstacles
* Greets and accommodates walk-in customers promptly; provides timely, friendly professional service
* Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sells additional services when appropriate.
* Answer all telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry; assists in diagnosing vehicle problems.
* Estimates cost and completion time/settles customer accounts.
* Consults with technician or manager to ensure that the specifications of the work to be carried out are accurately conveyed to the customer.
* Maintains a *1.5 to a 2.0 hours per work order*.
* Achieves an *individual Service Advisor CSI score that is at or above FCA* national average.
* Communicates with customer about status of work; discusses vehicle work with the customer; explains completed work and all charges to the customer
* Advising the customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer’s specifications.
* Looks into customer history; inspects vehicle and recommends additional needed service.
* Checks on progress of repair throughout the day; contacts customers regarding any changes in estimates on promised times, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
* Obtains customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
* Obtains customer’s signature on repair orders and provides customers with a copy.
* Inspect every finished repair order for proper completion, pricing accuracy, and legibility.
* Reviews the invoice details with the customer.
* Eliminates surprises for customer by reviewing service repairs and their associated charges to ensure accuracy.
* Promptly addresses and resolves customer viewpoint and service follow-up issues.
* Organizes the logistics of customer service vehicles and insurance for the customer.
* Calls all customers after the work to ensure satisfaction.
* Understands the customer service measurements within the brand network.
* Maintains a professional appearance at all times.
* Feed required work to the workshop using correct labour and completion times.
* Ensure invoice is paid promptly.
* Ensure that the work area is kept clean.
* Performs other tasks, based on management requirements and instructions.
* Establishes knowledge base of auto industry competition.
* Maintains an awareness of, and complies with, safety regulations and hazardous waste disposal.
* Utilizes basic technical knowledge to develop potential cause of problems.
* Suggest additional services that the service department offers.
* Explains technical information about repairs to customers.
* Keeps up-to-date on all information pertinent (e.g., dealership policies and procedures) to the Service Consultant position; acquires necessary training as required.
* Shows honesty toward customers while showing empathy for their problems and concerns.
* Is trustworthy and easily liked by others
* Is well organized and thorough.
* Clearly understands issues and demonstrates a willingness and desire to follow through on what needs to get done.
* Is responsible and dependable
* Takes ownership over problems and shows creativity in dealing with difficult problems.
* Is hard working and enthusiastic.

*Qualifications:*

* A valid Ontario driver’s license and a clear driving record.
* Must have Dealership experience
* Has an ability to upsell recommended maintenance services 1.5 to 1.8 hrs per RO
* Motor industry or other retailing experience in a technical environment.
* Great customer service skills
* Maintains a high customer satisfaction level (CSI).
* Proficient in Reynolds & Reynolds, Ignite computer systems preferred.
* Professional dress appearance.
* Process oriented.
* Must answer the indeed skills questions to follow!

Job Types: Full-time, Commission, Permanent

Salary: $50,000.00-$0,000.00 per year

*Salary-TBD*

Job Type: Full-time

Pay: 55,000.00- 70,000.00 per year

Additional pay:
* Bonus pay
* Commission pay
Benefits:
* Company events
* Dental care
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* Store discount
* Tuition reimbursement
* Vision care
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday



Experience:
* Reynolds IGNITE: 2 years (preferred)
* Service Advisor: 5 years (required)
* New Dealership: 3 years (required)

Language:
* English (required)

Licence/Certification:
* Driving Licence (required)

Work Location: In person

Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?
Premier Truck Group
is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.
We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, youu2019re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
Group RRSP with Employer Match
Training
Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Service Advisor Responsibilities:
Greet all customers whether on the phone or in person.
Responsible for setting appointments answering calls and all inquiries
Physically walk the unit with the customer to complete u201cWalk Around Sheetu201d (including last 8 of VIN, mileage, window tag, steering wheel tag)
Review walk around with customer and have them approve
Verify and print any warranty or recalls for customers vehicle
Verify customer contact information and method of payment including credit authorization.
Complete and sign Work Order
Check history attach to work order
Be sure to attach all functional sheets to work order inclusive Come Backs(Red), Quality Control(yellow)
Enter pertinent information in SSI for Express Assessment.
Service Advisor Requirements:
A high school diploma and/or GED is required.
Combination of education, training, or experience that provides the required knowledge, skill, and abilities.
CAIND-Service
Ready to Join?
Apply now to learn more about what Premier Truck Group has to offer!
PTG is committed to fostering an equitable, inclusive and accessible environment where all employees and customers are valued, respected and supported.

Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?
Premier Truck Group
is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.
We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, youu2019re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
Group RRSP with Employer Match
Training
Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Service Advisor Responsibilities:
Greet all customers whether on the phone or in person.
Responsible for setting appointments answering calls and all inquiries
Physically walk the unit with the customer to complete u201cWalk Around Sheetu201d (including last 8 of VIN, mileage, window tag, steering wheel tag)
Review walk around with customer and have them approve
Verify and print any warranty or recalls for customers vehicle
Verify customer contact information and method of payment including credit authorization.
Complete and sign Work Order
Check history attach to work order
Be sure to attach all functional sheets to work order inclusive Come Backs(Red), Quality Control(yellow)
Enter pertinent information in SSI for Express Assessment.
Service Advisor Requirements:
A high school diploma and/or GED is required.
Combination of education, training, or experience that provides the required knowledge, skill, and abilities.
CAIND-Service
Ready to Join?
Apply now to learn more about what Premier Truck Group has to offer!
PTG is committed to fostering an equitable, inclusive and accessible environment where all employees and customers are valued, respected and supported.

Overview:

Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America.

Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.

Schedule:

Hybrid model

Calgary
Edmonton, AB
Mississauga, ON
Houston
Job Details:

Trimac Transportation is a North American leader in bulk logistics, committed to continuous improvement, operational excellence, and superior customer service. We are seeking a hands-on, organized, and customer-focused Service Advisor to lead frontline maintenance execution, vendor coordination, and compliance activities at our Service Centers.

Reporting to the Fleet Services Supervisor or Facility Manager, this leadership role supervises service writers and administrative staff while serving as a key liaison between drivers, dispatch, vendors, and maintenance teams. The Advisor ensures that preventative maintenance, repairs, and tank cleaning activities are scheduled, tracked, and completed in accordance with internal standards and regulatory requirements.

Who You Are:

Strong mechanical aptitude and understanding of preventative maintenance schedules.

Effective leader with coaching, communication, and conflict resolution skills.

Detail-oriented with strong organizational and documentation abilities.

Comfortable working in fast-paced, high-priority environments with shifting demands.

Proficient in Microsoft Office and maintenance software (TMT preferred).

Customer-focused with the ability to manage multiple stakeholders and service priorities.

Responsibilities:

Leadership & Team Coordination

Supervise and coach service administrators and writers to ensure procedural compliance, productivity, and professional communication.

Ensure consistent documentation and workflow execution across both maintenance and cleaning operations.

Coordinate with internal support teams (e.g., NTSsupport) to resolve system-related issues.

Customer, Driver & Dispatch Support

Act as a primary contact for equipment and cleaning service inquiries from drivers, dispatch, and external customers.

Communicate status updates, ETAs, and service recommendations clearly and professionally.

Escalate service-related issues requiring urgent resolution or cross-functional coordination.

Vendor & Repair Coordination

Select and manage third-party vendors; issue and track vendor repair orders (VROs).

Review vendor estimates and paperwork for accuracy, cost efficiency, and documentation compliance.

Resolve vendor disputes and monitor repair timelines to reduce downtime.

Preventative Maintenance & Compliance

Coordinate PM schedules and inspections to meet both internal standards and regulatory requirements.

Manage follow-ups such as retorques and overdue work orders.

Identify and escalate safety or compliance risks as needed.

Shop & Washrack Scheduling

Coordinate daily repair and tank cleaning schedules in partnership with shop supervisors, foremen, and parts personnel.

Track labor, parts, and cleaning activities to ensure proper billing and cost allocation.

Assist with intake assessments and estimate preparation.

System Administration & Documentation

Utilize TMT and other maintenance systems to manage workflow and digital records.

Ensure timely scanning and attachment of inspection forms, cleaning reports, and work orders.

Oversee accurate coding and closure of work orders for both mechanical and washrack services.

Qualifications:

High School Diploma or equivalent required; post-secondary education in Business, Transportation, or a related field is an asset.

Minimum 3 years of experience in a service writer, maintenance coordination, or administrative supervisor role within transportation or mechanical services.

Experience supervising staff and managing both shop and washrack operations is preferred.

Benefits:

We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:

Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
Paid vacation, sick time, and company holidays
Paid time off for volunteer activities to help give back to our communities
Pension Plan
Tuition Reimbursement Program to achieve your educational goals
Continuous learning and career development
Safety Commitments:
We make safety a part of every decision
We make safety personal
We have the courage to intervene

Job Description

Job Description

Service Advisor
Attersley Tirecraft, Port Perry

Tirecraft Ontario is a proudly owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service?  Join our team as a Service Advisor and experience the thrill of connecting customers with top-tier automotive solutions.  Your passion for problem-solving and customer care will shine as you navigate clients through service needs.  Step into a dynamic role where your expertise meets unparalleled service! We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry.  

Helping Canadians Get Ahead

Benefits :

• Benefits Package including Health and Dental coverage + more
• Employee Assistance Program (EAP)
• Employee Purchase Program (deals deals deals!)
• Birthday off with pay
• Endless paid training
• Ministry Certification(s) available
• Future ownership opportunities; Employee Stock Ownership Plan

Responsibilities:
 

• Write up work orders for all sales and service transactions and present to the Technicians.
• Take all “service calls” telephone requests, write up work orders and dispatch Tire Service Tech(s) accordingly.
• Invoice all product and service sales once complete and process payment immediately.
• Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
• Monitor all service activities to ensure work is completed on a “first in – first out” basis and that it is completed in a timely manner.
• Provide Store Manager with assistance/input concerning product selection and inventory levels for the retail shop.
• Complete product adjustments, including manufacturer claim forms, on a timely basis.
• Maintain product and service displays in a marketable and clean appearance.

Qualifications:

• Previous experience in a leadership position
• Previous experience in retail and commercial tire/automotive industry an asset
• Valid Driver’s License with a clean abstract
• Computer literate
• Basic mechanical and tire understanding
• Strong communication skills (verbal and written)

Interested applicants can apply by submitting their resume via this ad. We appreciate all interested applicants, however, only those selected for an interview will be contacted. This position is for an existing vacancy.
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

 

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