5,339 Automotive Customer Service jobs in Canada

Job Title:
Automotive Customer Service Advisor (On-Site)
Job Description
As an Automotive Customer Service Advisor, you will interface with customers and dealers through voice, chat, email interactions to provide an exceptional customer service experience. You'll act as the frontline touchpoint for our elite clientele, handling inquiries, complaints, and providing technical support on automotive issues. As an industry leader and luxury brand, we pride ourselves in delivering outstanding products and services. Our Automotive Customer Service Representatives are brand advocates and deliver a best-in-class experience that supports and strengthens brand loyalty. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then an Automotive Customer Service Advisor position at Concentrix is just the right place for you!
As an Automotive Customer Service Advisor, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As an Automotive Customer Service Advisor, you'll:
+ Coordinates resolutions to customer vehicle issues, dealership complaints, warranty policies, and more.
+ Corresponds to customer inquiries from inbound inquiries, emails and mail
+ Provides campaign information to customers and documents according to Consumer Affairs policies
+ Documents customer inquiries received from customer correspondence and corporate surveys; updates consumer affairs case files with appropriate documentation
+ Acts as a liaison between National Consumer Affairs and the Regional Office regarding Consumer Affairs related issues
+ Deliver expert customer experiences.with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Advisor role include:
+ Minimum 18 years of age with a High School Diploma or GED.
+ At least 2-3 years of customer service experience; automotive industry experience is preferred.
+ Strong computer proficiency with the ability to navigate multiple applications.
+ _Excellent_ written and verbal communication skills to effectively engage with customers.
+ A _passion_ for the automotive industry with a propensity for problem-solving.
+ Ability to work both independently and within a team, demonstrating patience and professionalism.
+ Flexibility to rotate shifts as needed with prior notice.
+ Dependable with proficient attention to detail while being able to focused and multi-task efficiency.
+ Demonstrate patience while maintaining a pleasant and professional manner.
+ Proficiency in fast-paced environments
+ Eagerness to learn new technologies
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary for this position is $20.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
+ A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN Hamilton
Language Requirements:
English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Job Title:

Automotive Customer Service Rep (OnSite)

Job Description

The Automotive Customer Service Rep position interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces ,” “Best Company Culture ,” and “Best Companies for Career Growth ” awards every year? Then an Automotive Customer Service Representative position at Concentrix is just the right place for you!

As an Automotive Customer Service Representative , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE 

As an Automotive Customer Service Representative , you’ll:

• Support customer requests to update contact information or communication preferences

• Assist customers with information pertaining to their vehicle (campaigns, recalls, parts, accessories, connected technologies, electrification)

• Assist customers with website navigation

• Recall and campaign related inquiries or complaints

• Requests for reimbursement for various expenses

• Roadside assistance concerns

• Support for customer inquiries regarding repair procedures at authorized dealership

• Warranty related inquiries and complaints

• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:

• Experience in a customer service, contact center or concierge service environment

• 6 months customer service experience

• Required High School Diploma

• Proficiency in fast-paced multi-tasking

• Strong Windows/PC; must be able to toggle between various applications and websites

• Have previous experience with Salesforce Service Cloud (CRM) and/or automotive industry experience (contact center, dealership). (preferred)

WHAT’S IN IT FOR YOU
 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $19.35 - 24.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan , paid time off and holidays, and paid training days. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

• Health and wellness programs with trained partners to help promote a healthy you

• Mentorship programs that support your rewarding career journey 

• A modern, state-of-the-art office setting with advanced technologies and a great team

• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

• A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU! 
 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call   Concentrix their “employer of choice.”

Location:

CAN Mississauga - 6725 Airport RD

Language Requirements:

English (Required)

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Job Title:

Automotive Customer Service Rep (OnSite)

Job Description

The Automotive Customer Service Rep position interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces ,” “Best Company Culture ,” and “Best Companies for Career Growth ” awards every year? Then an Automotive Customer Service Representative position at Concentrix is just the right place for you!

As an Automotive Customer Service Representative , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE 

As an Automotive Customer Service Representative , you’ll:

• Support customer requests to update contact information or communication preferences

• Assist customers with information pertaining to their vehicle (campaigns, recalls, parts, accessories, connected technologies, electrification)

• Assist customers with website navigation

• Recall and campaign related inquiries or complaints

• Requests for reimbursement for various expenses

• Roadside assistance concerns

• Support for customer inquiries regarding repair procedures at authorized dealership

• Warranty related inquiries and complaints

• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:

• Experience in a customer service, contact center or concierge service environment

• 6 months customer service experience

• Required High School Diploma

• Proficiency in fast-paced multi-tasking

• Strong Windows/PC; must be able to toggle between various applications and websites

• Have previous experience with Salesforce Service Cloud (CRM) and/or automotive industry experience (contact center, dealership). (preferred)

WHAT’S IN IT FOR YOU
 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $19.35 - 24.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan , paid time off and holidays, and paid training days. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

• Health and wellness programs with trained partners to help promote a healthy you

• Mentorship programs that support your rewarding career journey 

• A modern, state-of-the-art office setting with advanced technologies and a great team

• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

• A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU! 
 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call   Concentrix their “employer of choice.”

Location:

CAN Mississauga - 6725 Airport RD

Language Requirements:

English (Required)

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

.

Job Title:
Automotive Customer Service Rep (OnSite)
Job Description
The Automotive Customer Service Rep position interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then an Automotive Customer Service Representative position at Concentrix is just the right place for you!
As an Automotive Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As an Automotive Customer Service Representative, you'll:
+ Support customer requests to update contact information or communication preferences
+ Assist customers with information pertaining to their vehicle (campaigns, recalls, parts, accessories, connected technologies, electrification)
+ Assist customers with website navigation
+ Recall and campaign related inquiries or complaints
+ Requests for reimbursement for various expenses
+ Roadside assistance concerns
+ Support for customer inquiries regarding repair procedures at authorized dealership
+ Warranty related inquiries and complaints
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:
+ Experience in a customer service, contact center or concierge service environment
+ 6 months customer service experience
+ Required High School Diploma
+ Proficiency in fast-paced multi-tasking
+ Strong Windows/PC; must be able to toggle between various applications and websites
+ Have previous experience with Salesforce Service Cloud (CRM) and/or automotive industry experience (contact center, dealership). (preferred)
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $19.35 - 24.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
+ A range of other perks and benefits
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN Mississauga - 6725 Airport RD
Language Requirements:
English (Required)
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Job Description

Job Description

Automotive Customer Service/Invoicing Clerk   Accelerate your potential  Geared for the driven  Are you enthusiastic, motivated and interested in the automotive business? If so, we want to hear from you!   What you’ll do At TCR no day is ever dull. You’ll be on the move, interacting and supporting your team and providing superior customer service to our clients.     As a part time automotive customer service/invoicing clerkyou are able to work under moderate supervision and provide the following services:   * Deliver positive first impression to each guest with a warm and friendly greeting * Build trust and win repeat, loyal customers * Processing work orders, repair orders, vehicle mileage  * Receive parts from vendors, stock shelves with new inventory  * Maintain files for all maintenance-related records, contract correspondence and maintenance forms * BUDGET car rental service * Purchasing * Accounts Payable/Accounts Receivable  * Deposits  * Answer telephones and take messages * Other duties as assigned  * Hours – 20 hours a week – including Saturdays  How you’ll succeed  * You are friendly and willing to work as part of customer-focused team * Have effective interpersonal, oral communication skills * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages * Knowledge of cash handling, facility and safety control policies and practices * High school diploma or equivalent * Minimum of 1 years of Customer service/invoicing experience preferably in the Automotive Industry  * Microsoft Office, Sage 50 * English and French written and spoken  Why choose Transmission Mécanique CR * ‪An incredible work environment and management support

Job Description

Job Description

Automotive Customer Service/Invoicing Clerk   Accelerate your potential  Geared for the driven  Are you enthusiastic, motivated and interested in the automotive business? If so, we want to hear from you!   What you’ll do At TCR no day is ever dull. You’ll be on the move, interacting and supporting your team and providing superior customer service to our clients.     As a part time automotive customer service/invoicing clerkyou are able to work under moderate supervision and provide the following services:   * Deliver positive first impression to each guest with a warm and friendly greeting * Build trust and win repeat, loyal customers * Processing work orders, repair orders, vehicle mileage  * Receive parts from vendors, stock shelves with new inventory  * Maintain files for all maintenance-related records, contract correspondence and maintenance forms * BUDGET car rental service * Purchasing * Accounts Payable/Accounts Receivable  * Deposits  * Answer telephones and take messages * Other duties as assigned  * Hours – 20 hours a week – including Saturdays  How you’ll succeed  * You are friendly and willing to work as part of customer-focused team * Have effective interpersonal, oral communication skills * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages * Knowledge of cash handling, facility and safety control policies and practices * High school diploma or equivalent * Minimum of 1 years of Customer service/invoicing experience preferably in the Automotive Industry  * Microsoft Office, Sage 50 * English and French written and spoken  Why choose Transmission Mécanique CR * ‪An incredible work environment and management support

Job Title:

Automotive Customer Service Rep (OnSite)

Job Description

The Automotive Customer Service Rep position interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ," "Best Company Culture ," and "Best Companies for Career Growth " awards every year? Then an Automotive Customer Service Representative position at Concentrix is just the right place for you!

As an Automotive Customer Service Representative , you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As an Automotive Customer Service Representative , you'll:

• Support customer requests to update contact information or communication preferences

• Assist customers with information pertaining to their vehicle (campaigns, recalls, parts, accessories, connected technologies, electrification)

• Assist customers with website navigation

• Recall and campaign related inquiries or complaints

• Requests for reimbursement for various expenses

• Roadside assistance concerns

• Support for customer inquiries regarding repair procedures at authorized dealership

• Warranty related inquiries and complaints

• Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:

• Experience in a customer service, contact center or concierge service environment

• 6 months customer service experience

• Required High School Diploma

• Proficiency in fast-paced multi-tasking

• Strong Windows/PC; must be able to toggle between various applications and websites

• Have previous experience with Salesforce Service Cloud (CRM) and/or automotive industry experience (contact center, dealership). (preferred)

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:

• The base salary range for this position is $19.35 - 24.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan , paid time off and holidays, and paid training days. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more

• Health and wellness programs with trained partners to help promote a healthy you

• Mentorship programs that support your rewarding career journey

• A modern, state-of-the-art office setting with advanced technologies and a great team

• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more

• A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Location:

CAN Mississauga - 6725 Airport RD

Language Requirements:

English (Required)

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

OFFER.JSON_DESC

Expected salary range
up to $100,000

Workplace : Montréal, QC

Tasks

• Answer phone requests
• Customer follow-up
• Customer service
• Follow up on repair and services
• Making appointments
• Open and close work orders
• Prepare repair and service estimates
• Service and products sales

REQUIREMENTS

Experience

• offer.experience_required

WORKING CONDITIONS

• Cafeteria
• Competitive compensation
• Continual training
• Disability insurance
• Employees discounts
• Life insurance plan
• Medical insurance
• Sick day off paid

offer.json_desc_2

Winners Work Here!
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.
Who is Premier Truck Group?
Premier Truck Group
is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.
We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
Why Join Our Winning Team?
When you join our team, youu2019re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
Group RRSP with Employer Match
Training
Work-Life Balance
Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!
Service Advisor Responsibilities:
Greet all customers whether on the phone or in person.
Responsible for setting appointments answering calls and all inquiries
Physically walk the unit with the customer to complete u201cWalk Around Sheetu201d (including last 8 of VIN, mileage, window tag, steering wheel tag)
Review walk around with customer and have them approve
Verify and print any warranty or recalls for customers vehicle
Verify customer contact information and method of payment including credit authorization.
Complete and sign Work Order
Check history attach to work order
Be sure to attach all functional sheets to work order inclusive Come Backs(Red), Quality Control(yellow)
Enter pertinent information in SSI for Express Assessment.
Service Advisor Requirements:
A high school diploma and/or GED is required.
Combination of education, training, or experience that provides the required knowledge, skill, and abilities.
CAIND-Service
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