4,325 Automotive Customer Service jobs in Canada

Job Description

Automotive Customer Service/Invoicing Clerk   Accelerate your potential  Geared for the driven  Are you enthusiastic, motivated and interested in the automotive business? If so, we want to hear from you!   What you’ll do At TCR no day is ever dull. You’ll be on the move, interacting and supporting your team and providing superior customer service to our clients.     As a part time automotive customer service/invoicing clerkyou are able to work under moderate supervision and provide the following services:   * Deliver positive first impression to each guest with a warm and friendly greeting * Build trust and win repeat, loyal customers * Processing work orders, repair orders, vehicle mileage  * Receive parts from vendors, stock shelves with new inventory  * Maintain files for all maintenance-related records, contract correspondence and maintenance forms * BUDGET car rental service * Purchasing * Accounts Payable/Accounts Receivable  * Deposits  * Answer telephones and take messages * Other duties as assigned  * Hours – 20 hours a week – including Saturdays  How you’ll succeed  * You are friendly and willing to work as part of customer-focused team * Have effective interpersonal, oral communication skills * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages * Knowledge of cash handling, facility and safety control policies and practices * High school diploma or equivalent * Minimum of 1 years of Customer service/invoicing experience preferably in the Automotive Industry  * Microsoft Office, Sage 50 * English and French written and spoken  Why choose Transmission Mécanique CR * ‪An incredible work environment and management support

Job Description

Title: Customer Service Advisor

Department: Customer Care

Employment Type: Permanent, Full Time

Location: Winnipeg, Manitoba

Who Are We?
Founded in 1944 by A.A. DeFehr in Winnipeg, Palliser has grown into one of North America's leading furniture manufacturers. We value our clients, our communities, our natural environment and providing the best customer experience possible. At Palliser, we produce quality and strive for excellence.

What Would You Do?

The customer service advisor will be required to perform an array of administrative duties. You must be able to use your superior communication skills and timely responsiveness to our customers and sales representatives, always maintaining a personal touch. Other duties, relevant to the department, shall be assigned as required.

The key duties and responsibilities of this position would include:

• Receive and validate orders
• Enter orders into an Order Entry System.
• Manage orders by responding to both customer and plant-initiated changes
• Answer all customers' inquiries regarding the placement of orders, product information, pricing, shipping, and warranties,
• Provide high quality customer service
• Develop a strong relationship with our dealer, sales representatives and internal network of business partners
• Troubleshoot and provide solutions
• Other duties as assigned.

What Do You Bring?

• High School Diploma required, post-secondary education in Business Admin an asset
• 2-3 years' direct Customer Service Experience
• Ability to work in a fast-paced environment with multiple deadlines
• Professional demeanor with exceptional communication skills
• Self-motivated individual requiring minimal supervision
• Ability to work in a team-oriented environment
• Excellent attention to detail with proven problem-solving skills
• Well organized with the ability to multi-task
• Computer experience
• Advanced Excel skills an asset
• Knowledge of Upholstered Furniture products is a definite asset
• French language skills an asset

Why Work with Us?

As Palliser grows, we recognize the importance of investing in our people, as well as the people who will bring us to the next level in the furniture industry.

Palliser is committed to fostering an inclusive environment where all employees and customers feel valued, respected, and supported. We are dedicated to creating a workforce that reflects the diversity of the communities in which we live, and an environment where every employee has the opportunity to excel.

We offer plenty of benefits to the people who made us what we are today

• Employee Family Assistance Program
• Comprehensive benefits package, including life, health, dental, disability
• Potential RRSP Match Program
• Employee Furniture Purchase Program
• Professional Development Opportunities
• Free Parking

What's Next?

Apply now and tell us why you'd make an excellent fit for this position.

Job Description

At The Laking Group we hire to elevate our team. We are looking for people who challenge us to think differently and make us better. We are determined to build trusted remarkable relationships with our staff. We want to grow and not only focus on the bottom line but on the happiness and satisfaction of our customers and our team.

Hertz Sudbury , part of the Laking Group of Companies is seeking a Hertz Customer Service Advisor. to join our team. Well known for our solid worldwide reputation, Hertz is proud to be the largest car rental company. At Hertz, we know service excellence is built on our employees. We offer a balanced work life filled with a fun, energetic, and inclusive working environment.

We offer:

• Health Benefits for you and your family
• Professional development and training
• Social Events designed to foster a happy workplace culture
• RRSP Contribution
• Employee & Family discounts
• Wellness program

Requirements:

• Exceptional customer relations/service skill
• Strong communication skill
• Ability to multitask
• Computer literacy
• Ability to work as a part of a team
• Ambition to succeed
• Positive work attitude
• Strong work ethic
• Driver's license (G)
• Clean driver's abstract

Responsibilities include but not limited to:

• Greeting all customers and processing Rental Agreements
• Completing Vehicle Inspections
• Sanitizing and Parking vehicles. Winter snow/ice removal from vehicles.
• Processing Customer Payments
• Answering phone calls
• Booking rental reservations
• Customer Pickup and Drop Off
• Cleaning / Detail vehicles when necessary
• Obtaining Insurance Authorizations
• Offering quality customer service

Job Type: Full-time, Permanent

$39,000 to $40,000 per year.

Your journey begins with The Laking Group!

Job Description

Donnelly Ford Lincoln is looking for an experienced Service Advisor to join our service team!

Working closely with our team of technicians and service support staff to provide an exceptional guest service experience is what it is all about! You will act as a liaison between our guests and our technical team, ensure their vehicle is serviced in an accurate and timely manner.

The successful candidate will be someone who is a true customer service professional, someone who is genuinely passionate about building relationships with our guests.

Job Duties:

• Address all guest inquiries and concerns
• Effectively communicate the vehicle issue to the technician by ensuing appropriate questions are asked and information gathered
• Recommend services based on the technician’s diagnosis of vehicle concern or based on manufacturer recommendations for vehicle maintenance

• Maintain close communication with the guest while their vehicle is being serviced; regular follow up using guest's preferred method of contact

• Accurately enter and maintain all guest information in our dealership management system

Qualities and skill sets of the successful candidate:

• Ability to work in a team setting and possesses strong interpersonal skills with an upbeat and engaging approach
• Excellent listening skills
• Ability to problem solve and high attention to detail
• Loves a fast pace environment
• Very good computer skills and understanding of technology
• Experience with PBS is considered an asset
• Minimum of one year of service advisor experience, preferably in a dealership environment

Why Work for us:

• Industry leading compensation, commensurate with experience $22 - $25/hour plus a monthly bonus

• Best in class benefits package including employee assistance and wellness program

• Opportunity for advancement

• Ongoing training and development

• RRSP matching & Deferred Profit Sharing

• Free parking

• Annual events for employees and their families

Go to our website to see more about our company and the many reasons why you will want to work for us!

We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!

Donnelly KIA is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process, please let us know.

Job Description

Donnelly KIA is looking for an experienced Service Advisor to join our service team!

Working closely with our team of technicians and service support staff to provide an exceptional guest service experience is what it is all about! You will act as a liaison between our guests and our technical team, ensure their vehicle is serviced in an accurate and timely manner.

The successful candidate will be someone who is a true customer service professional, someone who is genuinely passionate about building relationships with our guests.

Job Duties:

• Address all guest inquiries and concerns
• Effectively communicate the vehicle issue to the technician by ensuing appropriate questions are asked and information gathered
• Recommend services based on the technician’s diagnosis of vehicle concern or based on manufacturer recommendations for vehicle maintenance

• Maintain close communication with the guest while their vehicle is being serviced; regular follow up using guest's preferred method of contact

• Accurately enter and maintain all guest information in our dealership management system

Qualities and skill sets of the successful candidate:

• Ability to work in a team setting and possesses strong interpersonal skills with an upbeat and engaging approach
• Excellent listening skills
• Ability to problem solve and high attention to detail
• Loves a fast pace environment
• Very good computer skills and understanding of technology
• Experience with PBS is considered an asset
• Minimum of one year of service advisor experience, preferably in a dealership environment

Why Work for us:

• Industry leading compensation, commensurate with experience ($70,000 - $95,000, salary and bonus)

• Best in class benefits package including employee assistance and wellness program

• Opportunity for advancement

• Ongoing training and development

• RRSP matching & Deferred Profit Sharing

• Free parking

• Annual events for employees and their families

Go to our website to see more about our company and the many reasons why you will want to work for us!

We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!

Donnelly KIA is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process, please let us know.

Job Description

Service Advisor
Brant Tirecraft, Brantford

Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service?  Join our team as a Service Advisor and experience the thrill of connecting customers with top-tier automotive solutions.  Your passion for problem-solving and customer care will shine as you navigate clients through service needs.  Step into a dynamic role where your expertise meets unparalleled service! We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry.  

Helping Canadians Get Ahead

Benefits :

• Benefits Package including Health and Dental coverage + more
• Employee Assistance Program (EAP)
• Employee Purchase Program (deals deals deals!)
• Birthday off with pay
• Endless paid training
• Ministry Certification(s) available
• Future ownership opportunities; Employee Stock Ownership Plan

• Write up work orders for all sales and service transactions and present to the Technicians.
• Take all “service calls” telephone requests, write up work orders and dispatch Tire Service Tech(s) accordingly.
• Invoice all product and service sales once complete and process payment immediately.
• Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
• Monitor all service activities to ensure work is completed on a “first in – first out” basis and that it is completed in a timely manner.
• Provide Store Manager with assistance/input concerning product selection and inventory levels for the retail shop.
• Complete product adjustments, including manufacturer claim forms, on a timely basis.
• Maintain product and service displays in a marketable and clean appearance.

• Previous experience in a leadership position
• Previous experience in retail and commercial tire/automotive industry an asset
• Valid Driver’s License with a clean abstract
• Computer literate
• Basic mechanical and tire understanding
• Strong communication skills (verbal and written)

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Job Description

Bruce GM in Middleton is seeking a highly motivated Service Advisor to join our Service team. In this role, you will be responsible for establishing great rapport with customers by offering consistently high levels of customer service and providing information regarding services, prices, applications and warranties.

If you're someone who thrives on the power of synergy, the excitement of innovation, and the joy of delivering top-notch customer experiences, we want you on our team! At Bruce GM, we value integrity and honesty as much as we appreciate your exceptional sales ability. Join us in creating a service revolution where your passion and skills will make a real difference. Elevate your career with us and be a part of something extraordinary!

• Greet customers and assess their automotive service needs
• Listen to customers and ask relevant questions to understand the issues with their vehicle
• Advise customers on recommended automotive services and repair options, including costs and timeframes
• Schedule automotive service appointments and follow up with customers as needed
• Communicate with the parts department and technicians to ensure timely completion of repairs
• Provide customers with regular updates on the status of their vehicles
• Maintain accurate records of automotive services provided and ensure proper documentation is completed
• Ensure customer satisfaction by addressing any concerns or complaints in a timely and professional manner
• Stay up-to-date on automotive products, services, and industry trends

• Experience in a customer service or sales role, automotive experience considered an asset
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficient in computer and data entry skills
• Ability to work full-time hours, including weekends
• Valid driver's license and acceptable driving record

• Supportive Team Culture: We pride ourselves on fostering a collaborative, supportive team environment.
• Career Growth Opportunities: We invest in your professional development for long-term success.
• Competitive Compensation and Benefits: We understand the value of your skills and hard work! That's why we offer a competitive compensation package and a comprehensive benefits program.
• Work-Life Balance: We understand the value of maintaining a healthy work-life balance, for full-time, permanent positions, we offer Paid Personal Days off in addition to Paid Vacation!
  
  

We thank all applicants for their interest; however, only qualified candidates will be contacted for interviews.

We will accommodate the needs of qualified applicants on request, under the Human Rights Code in all parts of the hiring process.

Job Description

Drive your career forward with a dynamic role as a Service Advisor!

Position: Service Advisor

Type: Fulltime Permanent

Location: Duncan, BC

Compensation: $30.00 - $2.00 / hour, plus a monthly performance-based bonus tied to department results.

Who We Are:

Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.

What We Offer:

• Attractive Compensation: 30 - 32 / hour, plus a monthly performance-based bonus tied to department results.
• Work-Life Balance: Generous accrued vacation time.
• Financial Security: Plan for the future with employer RRSP matching
• Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Position Overview:

Be the first point of contact, providing exceptional service by assessing vehicle concerns, checking recalls, and keeping customers informed. Handle warranty claims, prepare repair orders, and ensure timely repairs. If you have strong communication skills and a passion for customer service, this role is for you! This is a rotational shift working some Saturdays.

Job Duties:

• Greet customers, listen to vehicle concerns, and clarify issues.
• Conduct inspections, check for recalls, and retrieve vehicle details.
• Review maintenance records and service schedules.
• Explain estimates, provide daily updates, and notify customers when repairs are complete.
• Verify warranty and service contract coverage, explaining provisions and exclusions.
• Prepare, enter, and obtain approvals for repair orders.
• Monitor repairs to ensure timely completion.
• Print warranties, repair orders, and issue sublet purchase orders.
• Review completed jobs, collect payments, and close out orders.
• Handle administrative tasks as needed.

Required Skills and Qualifications:

• Proven technical expertise
• Knowledge of trucks and parts
• Excellent customer service skills
• Excellent communication skills
• Excellent problem-solving skills
• Strong organizational skills
• Excellent time management skills
• Able to work in fast pace environment
• Work well with internal and external customers

Velocity Truck Centres is an equal opportunity employer.