81 Aws jobs in Toronto

Job Description

We are currently recruiting for a skilled contract AWS Engineer to play a crucial role in the optimization and maintenance of our AWS Connect environment. This is an exciting opportunity to contribute directly to the efficiency and effectiveness of our customer contact center operations. You will leverage your deep understanding of AWS Connect to manage queues, configure routing profiles, and develop and maintain contact flows. This is a 6-month hybrid contract based in Toronto; 2 days on-site are required.

Responsibilities:

• Design, implement, and manage AWS Connect contact flows to optimize customer interactions.
• Configure and maintain AWS Connect queues, ensuring efficient distribution of customer contacts.
• Develop and manage AWS Connect routing profiles to direct contacts to the appropriate agents based on defined criteria.
• Troubleshoot and resolve issues related to AWS Connect configurations, queues, routing, and flows.
• Collaborate with stakeholders, including contact center operations, IT support, and business analysts, to understand requirements and implement solutions.
• Monitor the performance and health of the AWS Connect environment and implement improvements as needed.
• Document AWS Connect configurations, processes, and best practices.
• Stay up-to-date with the latest AWS Connect features and services.
• Participate in the planning and execution of AWS Connect upgrades and enhancements.
• Adhere to company security and compliance policies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 5+ years of experience working with Amazon Web Services (AWS).
• Significant hands-on experience with AWS Connect, including:
• Designing and implementing complex contact flows.
• Configuring and managing queues and queue settings.
• Developing and maintaining routing profiles and rules.
• Strong understanding of contact center operations and best practices.
• Experience with AWS CLI and infrastructure-as-code tools (e.g., CloudFormation, Terraform) is a plus.
• AWS Certifications are a must
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Description

About Us:

At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by empowering providers to generate accurate data and insights on their supply usage. We’re building an AI-driven software solution that provides seamless tracking, real-time visibility and actionable insights to healthcare systems, enabling waste reduction and better revenue capture, leading to better value of care and better outcomes for patients.

About the Role:

As an AWS Software Engineer, you will be responsible for designing, developing and managing the cloud based services and web applications that power the AssistIQ platform.

We’re excited by candidates who enjoy and are capable of working in a fast-growing entrepreneurial environment. Your ultimate goal is to ensure we build new functionality in a pragmatic, scalable and manageable way.

To be successful, you will have to be able to juggle responsibilities in parallel, prioritise competing deliverables efficiently, communicate effectively across the organisation and be driven by continuous incremental improvement.

We would expect you to be knowledgeable, articulate, sensible, able to coordinate with other peers and senior executives, and collaborate and deliver results in a fast-paced environment where teamwork, professionalism, confidentiality, and communication are essential.

What you will do

• Design, develop and enhance new functionality of the AssistIQ platform
• Streamline the deployment process and ensure automation and continuous integration best practices are followed
• Support the production infrastructure and product for our customers
• Support our internal customer support and implementation teams
• Develop internal tools to optimize our deployment, management and monitoring capabilities
• Provide technical and analytical guidance to the other Development team members
• Participate in writing and maintaining technical documentation
• Participate in planning out product features and development projects
• Participate in our Agile development process and ceremonies

Requirements

What you bring:

• 5+ years’ experience in software development
• 3+ years’ experience building serverless AWS applications and with the AWS SDK - preferably using Typescript
• 3+ Experience with infrastructure as code using AWS CDK or Terraform
• 3+ years experience monitoring, supporting and enhancing production applications
• Computer Science degree, relevant diploma or demonstrable work experience
• Professional Experience with web application frameworks like ReactJS, VueJS and Node.js
• Professional Experience with web front end technologies like HTML 5 and CSS
• Experience building CI/CD pipelines
• Experience with SQL and NOSQL datastores (e.g. PostgreSQL and DynamoDB)
• Experience with ETL and data pipelines (e.g. DBT or Databricks)
• Experience with monitoring tools such as Cloudtrail, Prometheus
• Expertise in one of the following: Javascript/Typescript, Python or Go Lang
• Experience in the life science, healthcare or technology industry an asset
• Excellent oral and written communication skills in English.
• French oral and written communication skill is an asset
• You are legally entitled to work in Canada

Benefits

• Health insurance
• Fully remote position
• Business travel when needed
• 3 weeks of vacation
• 10 sick days
• Flexible work hours

Our Values

Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes.

Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes.

Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team.

Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable.

Job Description

Salary:

About us:

Founded in 1997, Insurance Systems Inc. (ISI) is a boutique software provider to the Property & Casualty insurance industry. Our insurance software suite, ISI Enterprise, was developed in-house by our dedicated team of software architects, developers, business analysts, and quality assurance analysts, with guidance from our phenomenal leadership team. Today, we have several successful implementations in the USA and Canada, and we are looking to expand our team.

At ISI, we pride ourselves on our strong corporate culture, work ethic, and the ability to find the right fit for our team, whose average tenure is over 9 years. Working collaboratively, we consistently strive to exceed customer expectations while fostering an enjoyable and supportive working environment.

What We Are Looking For

Insurance Systems Inc. (ISI) is looking for an experienced individual with a strong programming foundation and broad expertise across AWS services. This role is essential to ensuring efficient infrastructure automation, supporting developer teams, augmenting and managing existing release process, and troubleshooting operational issues for our industry-leading, web-based policy administration suite.

As a full-time member of our ITteam, the successful candidate will collaborate closely with Technology and DevOps teams to research, implement, and maintain
automation solutions that streamline deployment, configuration, and platform management. The ideal candidate will have a deep understanding of infrastructure-as-code, Windows-based deployments, and best practices for building scalable, resilient, and secure AWS infrastructures.

Your Responsibilities:

• Work closely with the DevOps & Technology team to design, deploy, and support infrastructure, tools, and applications across multiple AWS environments.

• Architect and implement secure, scalable
  and resilient AWS solutions. This includes researching new technologies, managing current infrastructure, maintaining/updating/migrating AMIs, optimizing EC2 instances, and cost analysis.

• Translate non cloud native technologies to equivalent AWS counterparts.

• Drive scripting and automation to deploy and manage AWS infrastructure efficiently.

• Define, document and follow standards and best practices for managing AWS infrastructure.

• Scale AWS infrastructure to support application needs, focusing on reliability and security.

• Administer deployment tools, automate tasks, manage access, and troubleshoot production deployments, provisioning VM instances and workstations as needed.

• Enhance monitoring and performance with CloudWatch (or other tools), providing comprehensive logging, alerting, and monitoring solutions.

• Manage CI/CD pipelines, primarily in Jenkins, including creating, building, and monitoring jobs. Support developers and production teams by maintaining and optimizing internal environments, including serverless migration of jobs.

• Troubleshoot network, infrastructure, database, and application issues as they arise.

• Participate in security initiatives, including penetration testing, disaster recovery planning, cyber incident response, and policy enforcement.

• Design and validate disaster recovery, resiliency, and cross-region replication scenarios.

• Document and enforce AWS security policies, maintaining updated IT procedures.

Qualifications:

• 7+ years of experience in cloud engineering with AWS Cloud technologies.

• Strong communication skills, with a collaborative and independent work style.

• Hands-on experience with core AWS services: IAM, VPC, RDS (PostgreSQL), EC2, S3, ALB, WAF, Route 53, SSM, SNS, SES, AWS Backup, Lambda, API Gateway, KMS, Auto-Scaling, CloudWatch, CloudFormation, and others.

• Experience with AWS networking configurations, such as VPC peering, private link, and AWS Organizations.

• IAC, Terraform, and CloudFormation development.

• Proficiency in AWS Tools for PowerShell and AWS CLI.

• Solid programming and scripting skills (C#, HTML, XML, .Net, JavaScript, PowerShell, Groovy, Python).

• Working experience with source code management, automated deployment and orchestration tools, such as Jenkins, GIT, and Subversion.

• Working knowledge with IIS, Gradle, and Jenkins.

• Windows Server ), Windows 10 Administration, and Networking knowledge, including AD, DHCP, and routing.

• Linux proficiency (Amazon, Ubuntu, Debian).

• Relational database administration, particularly PostgreSQL.

• Excellent organizational and planning skills.
  

Nice to have:

• AWS Certifications

• Multi-Region DR planning and testing

• Blue-Green deployments

• Knowledge of P&C insurance industry

• Container experience (Docker, EKS, ECS,
  etc)

• Other cloud experience a plus (Azure, GCP, Oracle, etc)

• Agile and Scrum training

• Familiarity with Atlassian applications (i.e. Jira, Confluence, Bitbucket)

• Experience in regulated industries (e.g. insurance, finance)

What We Offer:

• Competitive salary and benefits package

• Opportunities for professional growth and development, $1,250 per year in Professional development funding

• Performance-based bonuses

• Employee referral program

• Flexible working arrangements

• Summer-flex Fridays

• Early closure before a Long Weekend

• Wellness Program with exercise incentives

• Collaborative and inclusive company culture

Our client, a leading Solutions Provider, is looking for a Senior AWS Infrastructure, Cloud Engineer with a focus on cloud migration to AWS. As a Cloud Infrastructure Engineer, you will play a critical role in the design, development, and maintenance of cloud infrastructure, ensuring it meets the highest standards of reliability, scalability, and security. Please note that role is a Remote based with 1-Day onsite in client’s Toronto Downtown office and that there are currently 3 open roles for this position.

Your experience you bring will include:

DevOps, DevSecOps, AWS CDK, AWS Services, Python, Networking, IAM, IaC, AWS Glue,

AWS Lambda, AWS Redshift

Previous experience in the Financial Industry is an asset.

Your responsibilities will include:

·    Provision and manage AWS data services (EMR, Glue, Redshift, RDS), focusing on scalability and security.

·    Utilize AWS CDK (TypeScript) for Infrastructure as Code (IaC) to automate and standardize provisioning.

·    Implement and maintain security measures across all AWS services, including S3, IAM, KMS, Secrets Manager, CloudTrail, and CloudWatch

·    Troubleshoot AWS data services infrastructure and optimize for performance.

·    Demonstrate familiarity with cloud security best practices and networking (VPC, security groups)

·    AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are a plus.

·    Ability to work effectively in a collaborative team environment.

 What you will get in return:

Experience working with the best talents within the Banking sector.

Supportive work environment

 What you need to do now:

•Apply online or visit jobs.talencity.com

•We thank all applicants but due to the volume of applications, we will only be in touch with qualified candidates to discuss next steps.