3,562 Banking Customer Service jobs in Canada

CFMWS - WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.
As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.
SISIP FINANCIAL A full suite of financial solutions, tailored to the realities of our Canadian Armed Forces Members and their families, is offered through the SISIP Financial division within CFMWS. In addition to conventional insurance, investment and financial advice products and services, we pride ourselves in delivering preventative financial education and, where required, counselling, to support our members’ financial wellbeing. At SISIP, we keep our members at the center of everything we do. Our ultimate target is the right solution at the right time for our members, and our commission-free environment reinforces this. As a social enterprise, the profits we make help fund programs within the Canadian Armed Forces (CAF) community to benefit members and their families.
SISIP Financial services are available to Canadian Armed Forces Members both virtually and in-person. We have 23 offices located in CAF communities across Canada. Our national office is located in Ottawa.
THE ROLE The Financial Services Assistant (FSA) is the on location ambassador of our branch office and is responsible for greeting clients and ensuring that the branch meets the standards of our client experience expectations. The FSA will also provide support to advisors in the branch or remotely across the country as assigned by their manager. This includes, but is not limited to, proactively calling clients for appointments or providing a wide range of administrative support to prepare for appointments, follow-up on managing data for client files with sensitivity and confidentiality.

As an FSA you will liaise with clients, advisors and fund companies to facilitate trade requests. You will also collaborate with a national team, internal and external partners and to enhance and make a difference in the lives of our clients who are members of the Canadian Armed Forces.
QUALIFICATIONS Education, Certifications and Licenses
High school diploma
Canadian Securities Course (CSC) or Investment Funds in Canada Course (IFC), an asset
Experience
In providing administrative services in a financial planning, counselling and/or insurance environment
In office administration
In maintaining filing systems
In proofreading
In data entry, data manipulation, record-keeping and retrieval techniques
In drafting correspondence and reports
Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

RESPONSIBILITIES Greet visitors, establish nature of business and direct visitors to appropriate person.
Contact clients to arrange appointments, reviews or advise of deficiencies in completed forms, including fielding of basic queries regarding financial services.
Collaborate with the national team to provide proactive solutions to issues, identifying opportunities for improvements and creating efficiencies.
Support nationally led member outreach (briefings and virtual events).
Ensure office is stocked with necessary supplies for functionality, service office equipment and arrange for servicing, as required.
Process monetary transactions including preparing and submitting bank deposits.
Ensure the security and confidentiality of information.
OTHER INFORMATION Language Requirement:
French Essential / Bilingual (English and French) an asset
Reading: Functional
Writing: Functional
Oral: Functional
Start Date: September 22 , 2025
This is an on-site position with an assigned work location. The employee must be able to work 8:00 AM to 4:00 PM Monday-Friday.
The selection process will be done virtually.
This is a unionized position (PSAC).
BENEFITS AVAILABLE Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: AND ACCOMMODATION CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Job Description

MINI Oakville

We are currently seeking the right individual to join our team. We will only consider those

applicants with a minimum of 3 years of relevant experience in the automotive retail industry,

along with a winning record.

We will provide you with every opportunity to succeed.

Education and/or Experience

Experience, education and prior sales training

Compensation

Aggressive sales compensation program complete with car allowance, and paid company benefits.

Learn more about our dealership

Job Description

JOB DESCRIPTION

An established and growing financial planning practice is seeking a Financial Services Associate to join our team. This is an opportunity for a career-oriented individual who wishes to leverage their existing financial background and grow their transferable skills within our branch. The incumbent will work closely with an Advisor in the management of the Advisor’s book of business by providing effective client service and executing business development and other sales related activities.

To be successful, the candidate will need to collaborate with Advisors, clients, and various other stakeholders. This position requires strong written and verbal communication skills, attention to detail, the ability to prioritize effectively and a passion for delivering outstanding client service.

RESPONSIBILITIES

• Assist financial advisors with the servicing of new and existing client accounts
• Engage with clients on a regular basis by phone and email to provide excellent client service on behalf of the branch
• Execute and ensure proper settlement of client trades in accordance with Investment Advisor’s instructions
• Assist the advisors in preparing accurate documentation including new account applications, client review material, presentations, correspondence, and various summary reports
• Assist in the preparation of client portfolio and insurance reviews
• Liaise and assist with various stakeholders, including 3rd party lawyers and accountants
• Manage and maintain digital branch and client management records
• Execute various marketing and business development initiatives, such as Market update newsletters
• Maintain up to date knowledge of securities, mutual funds, and insurance industry
• Prepare simple to complex tax returns for individuals (training can be provided)

QUALIFICATIONS

• Post-secondary education in Business or Finance is preferred
• 5+ years of relevant financial/business/customer service experience
• Working knowledge of investment products and plans is required
• Proficiency in Microsoft Office, including Excel, PowerPoint, Word, Outlook
• Working knowledge of Box, Salesforce, DocuSign, Tax Software is considered an asset.
• CSC course certified
• Additional financial courses, credits/or licensing within the financial services industry is an asset

KNOWLEDGE, SKILLS AND ABILITIES 

• Prioritization - Ability to take direction and work concurrently with various stakeholders.
• Prioritization - Ability to determine priorities and communicate anticipated completion times.
• Communication - Strong and professional verbal and written communication skills
• Client service focus – Maintains a professional and client service-driven approach, going above and beyond for our clients
• Proactive – Actively takes on responsibilities
• Team oriented – Helpful, encouraging, and supportive. Focusing on collaboration and team success
• Precision - Ability to maintain a high level of accuracy and strong attention to detail

Job Description

Drive Autogroup

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.

We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

(LOCATION), a member of Drive Autogroup is seeking to hire a Full-Time Financial Services Manager. The Financial Services Manager is a key member of the sales team in providing high quality service to every valued customer. The Financial Services Manager is extremely skilled in providing our guests financing solutions and insurance products that fit their needs and lifestyles. You will be responsible for providing solutions in financing, mechanical repair service contracts, GAP insurance, credit insurance and other aftermarket products to clients.

Responsibilities

• Establish and maintain strong relations with our customers as well as lenders.
• Maintain accurate monthly, quarterly, and year-end reports.
• Identify the customer’s need for financing/leasing and explore different payment options.
• Present finance options, warranties, insurance, parts and accessories and protection packages offered by the dealership.
• Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity.
• Accurately prepare all loan documentation, warranty information etc. and dealer paperwork related to the transaction.
• Stay up to date on product changes and new products.
• Understand and comply with National, Provincial, and local regulations that affect the Financial Services and the administration of the various products and services
• Deliver memorable guest experience during your interactions with our guests.
• Establish professional relationships with customers to encourage repeat and referral business.
• Handle customer complaints tactfully, promptly, and with concern for the customer.

Qualifications

• Experience in the automotive industry and holds a valid driver’s and OMVIC license.
• Strong facilitation skills and the ability to work with customers to understand their needs.
• Model of confidence in their approach with customers and ability to negotiate win-win.
• Demonstrate Honest, Reliable, and Ethical business practices.
• Results-oriented with perseverance to bring projects to completion.
• Has an eye for details to go the extra mile to exceed customer expectations.
• Takes self-initiative to execute tasks but is also motivated in a team environment to achieve common goals.

What We Offer

• Competitive compensation plans
• Collaborative team dynamic and Family-like atmosphere
• Supportive work environment
• Health and wellness initiatives
• Community involvement activities
• Exciting company events
• Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.

Job Description

Bruce Ford is looking for a Part Time Financial Services Manager! Do you have a passion for going above and beyond for customers? By joining the team at Ford, you'll have endless opportunity for industry training and career advancement. Plus, with this being a commission-based position, the earning potential is uncapped!

The Opportunity:

As an essential member of the Sales Team, you will be responsible for obtaining financing for customers for their vehicle purchases and recommending insurance and service packages to fit their needs. You will work closely with Sales Managers and Sales Representatives to ensure a smooth and efficient sales process for our customers. You will assess customers' financial position and review lender approvals to recommend options that conclude in a ‘win-win' situation.

What we are looking for:
- Proven experience in lending, finance or credit
- Excellent and professional verbal and written communication skills
- You are self-motived, driven, and persistent. You are confident and love a challenge
- Strong computer skills and have attention to detail
- You thrive in a fast-paced environment and have the ability to adapt to situations quickly.

Our Offer:

At Bruce Auto Group, you will join a team of thinkers, doers, and innovators who have experience working in a dealership or have a passion for the industry. You will also work with a team that shares the same values of being collaborative, passionate, trusting, respectful, innovative, and accountable. We offer a competitive pay plan, benefits include a health & dental plan, paid personal days off, a health spending account, a retirement savings plan with matching contributions, discounts on products and services, career progression opportunities, paid personal days, and a fun and engaging work environment!

So, are you ready to become a part of something awesome?

Job Description

Salary:

Northern Roads Auto Group is more than just a business, a collection of dealerships or rooftops, its a place where our family has the privilege to serve yours.

Location: 2959 Highway 35, Lindsay, ON (Lindsay Kia)

Availability:Open Availability - Monday to Saturday

Compensation: TBD

When you join Northern Roads, youll enjoy:

• 
  Trusted relationships Were a work family and youll become a part of the team.
• 
  Many employee engagement activities We want you to want to come into work every day.
• 
  Employee Health and Wellness Initiatives We truly care about your well-being.
• 
  Career path planning and training We want you to succeed and grow alongside us.
• 
  There are plenty of other perks and incentives, youll have to join us to find out more!
  
  

We are looking to add a strong Financial Services Manager to our team with at least 2 years of experience.

Youll love your position as a Financial Services Manager:

• Offer vehicle financing and insurance to customers
• Provide customers with athorough explanation of aftermarket products and extended warranties
• Provide customers with a complete explanation of manufacturer and dealership service procedures and policies
• Process cash, financing and leasing deals accurately
• Secure approvalsthrough financial sources as approved by management
• Track and report financial services performance metrics
• Exceed customer's expectations with regards to customer service and follow up
• Train and support sales employees with the accuracy of their PBS and other paperwork requirements
• Foster a professional work environment and attend regular meetings
• Promote effective communication amongst dealership personnel
• Ensure compliance with Kia policies and procedures, OMVIC, MVDA, CPA and Bank requirements
• Effectively resolve outstanding customer complaints
  
• Other duties as assigned

Wed love to hear from you, if:

• Valid G Driver's License and a clean driver's abstract
• OMVIC certification
• Strong knowledge of automotive sales and financing aspects
• Self-motivated, energetic and able to thrive in a fast-paced work environment
• Strong communication skills
  
• Technically savvy
  

At Northern Roads Auto Group, weve been operating successful family businesses over the last 40+ years in the heart of the Niagara region. Most recently, were excited to be buildingone of Canadas largest state of the art Kia dealership with a focus on electrification with Canadas first EV Canopy with 12 charging stations in the heart of the new Niagara Auto Mall. We are proud to be one of the first Kia Dealers in Canada, a multi-Kia Presidents Award-winning store and recently adding our second Kia franchise Lindsay Kia in October 2023.

At Northern Roads Auto Group Inc., accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. We are committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace and support accommodating the accessibility needs of individuals with disabilities so that individuals can participate in all aspects of our recruitment process. Should you require this accommodation, please

We would like to thank all candidates in advance for their interest only. Please note, due to the volume of applicants we receive, only those candidates selected for an interview will be contacted.

Job Description

Valley Volkswagen is looking for a self-motivated Financial Services Manager, who has a passion for going above and beyond for their customers, to join our Sales team in preparation for our move to our BRAND NEW dealership! By joining the team at Volkswagen, you'll be eligible for paid personal days off, industry training and career advancement opportunities, plus, with this being a commission-based position, the earning potential is uncapped!

The Opportunity:

As an essential member of the Sales Team, you will be responsible for obtaining financing for customers for their vehicle purchases and recommending insurance and service packages to fit their needs. You will work closely with the Sales Manager and Sales Representatives to ensure a smooth and efficient sales process for our customers. You will assess customers' financial position and review lender approvals to recommend options that conclude in a ‘win-win' situation.

What we are looking for:
- Proven experience in lending, finance or credit
- Excellent and professional verbal and written communication skills
- You are self-motived, driven, and persistent. You are confident and love a challenge
- Strong computer skills and have attention to detail
- You thrive in a fast-paced environment and have the ability to adapt to situations quickly.

Our Offer:

At Bruce Auto Group, you will join a team of thinkers, doers, and innovators who have experience working in a dealership or have a passion for the industry. You will also work with a team that shares the same values of being collaborative, passionate, trusting, respectful, innovative, and accountable. We offer a competitive pay plan, benefits include a health & dental plan, paid personal days off, a health spending account, a retirement savings plan with matching contributions, discounts on products and services, career progression opportunities, paid personal days, and a fun and engaging work environment!

So, are you ready to become a part of something awesome?

Job Description

Are you ready to join a potential high earning dealership as a Financial Services Manager? Ajax Mazda is the dealership for you!

Join Queensway Automotive Group for unparalleled benefits and competitive compensation. Our leadership fosters personal growth, inclusive mentorship, and ongoing training. With over 60 years serving the GTA, our steadfast commitment to exceptional customer service defines our customer-centric culture, guiding every decision and action. 

Job Duties:

• Sell Aftermarket products including financing, service contracts, and insurance to clients.
• Utilize dealership systems for exceptional customer service, staying updated on manufacturer products and incentives.
• Adhere to employer's rules, regulations, and Ontario/Canada laws, ensuring thorough and timely work.
• Prepare comprehensive documentation for vehicle transactions and maintain required records.
• Attend scheduled training, offer competitive quotes, and build professional relationships with financial institutions and vendors.
• Provide timely updates on vehicle delivery, consistently exceeding customer expectations and resolving complaints courteously for high satisfaction.

Successful Candidates Possess:

• Valid OMVIC certification an asset.
• Possess a valid driver’s license and a clean driving record.
• Professional demeanor and appearance.      
• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Excellent listening skills.
• Self-motiving with excellent work ethic
• Ability to problem solve and high attention to detail.
• Loves a fast pace environment.
• Computer skills and understanding of technology.
• Experience with Dealership Management Systems considered an asset.

Queensway Automotive Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.

Job Description

Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!

Dilawri life is full of excitement, click here for a glimpse into the road ahead.

Genesis Downtown Vancouver is currently looking to fill the position of a Financial Services Manager.

At Genesis Downtown Vancouver we strive to create the finest products and services for connoisseurs around the world and to make a positive difference to our Guest’s lives. The Genesis brand identity is defined by three core ideas: Audacious, Progressive, and Distinctly Korean. We believe in Delivering Exceptional both on and off the road.

Genesis Downtown Vancouver is dedicated to creating a brand and company that embraces and reflects the diversity of Canadians.

Essential Responsibilities:

• Ability to obtain finance approval from lending institutions on all finance deals.
• Coordinate secure financial sources to purchase finance papers.
• Knowledge of selling products and insurances.
• Reviewing all paperwork regarding finance and cash deals to ensure title, lien, taxes and other related delivery documents are correct.
• Responsible for all rate inquiries.
• Maintain records of Finance, insurance files and prepare and submit necessary claims.
• Interviewing clients for credit applications and presenting insurance options.
• Reviewing manufacturer warranty coverage with clients.
• Upgrading warranty coverage (selling extended service contracts).
• Reviewing additional protection options (such as environmental protection, tire & rim warranty, etc.)
• Preparing the legal paperwork for vehicle purchases including Finance/Lease contracts, lien searches, warranty certificates, etc.
• Communicating pertinent information to sales consultants/managers as needed.
• Working with the Sales Management team to maximize profits on every sale.
• Training sales consultants on Finance Office products.
• Responding to post-delivery customer inquiries such as warranty and loan payout requests.
• Other duties as assigned by management.

All successful applicants must possess the following qualities:

• VSA Certification
• Previous Business Office Experience
• Experience with One Eighty and ADP
• Previous automotive experience a definite asset

Advantages of the Dilawri Lifestyle:

• First hand mentoring from auto industry leaders
• Innovative, exciting work environment
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Career growth opportunities
• Competitive compensation
• Generous benefit package
• Exclusive Dilawri offers
• A true Family culture

Dilawri Group of Companies is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest