12 Bell jobs in Richmond Hill

Job Description

Job Description

Company Description

A Storied Past. A Brilliant Future.

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Job Description

To ensure customer satisfaction by offering the highest caliber service to the hotel guest on arrival and departure and throughout the length of the guests stay.
 

• Greets all guests and co-workers with a smile and an appropriate hospitality greeting.
• Positioned at the Bell desk at all times to provide or arrange assistance with guest luggage upon arrival, and departure.
• Tracks luggage as it arrives up the ramp from the Door Person.
• Answers the telephone inquiries promptly.
• Monitors Royal Service Manager System to ensure timely dispatch of all guest calls
• Tracks and records all “Fronts” and “Lasts” in RSM to ensure accurate records are kept of all bellmen movements in the event of follow-up or tracking needs to occur
• When requested or anticipated will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, local visitor and tourist attractions. If unable to provide the required assistance, seeks out and refers to another resource for successful completion.
• Maintain communication and favorable working relationships with all fellow employees.
• Applies policy and procedure as set forth to ensure consistency of service and standard of performance.
• Oversees and directs Guest Service staff on a shift basis, ensuring customer satisfaction is consistently obtained, and adherence to service standards are applied
• Organizes and expedites handling of group baggage.
• Posts applicable sundry charges to the appropriate accounts and completes daily bellman gratuity distribution worksheets.
• Records and updates relevant recording logbooks
• Effectively reviews all daily reports and utilize information systems as E-mail, Pass on sheets, Daily Function listing, Inter office correspondence, VIP list, and act upon requirements in a timely fashion.
• Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual.
• Assists in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty, and informing security.
• Reports for duty with professional appearance and dress to standards.
• Champion’s outstanding service levels amongst the team.
• Strict adherence to all Fairmont and Richey service standards in Bell-person check-in & out policy.
• Provide luggage storage for guests in one of our three storage areas.
• Awareness and acknowledgment of all our AccorLiveLimitless Members

Qualifications

• Bellperson experience required
• Available to work weekends, evenings and shift work
• Excellent verbal communication skills
• Excellent interpersonal skills
• Ability to delegate tasks
• Able to prioritize guest requests depending on urgency of each situation
• Loves dealing with the public
• Proven multi-tasker
• Problem solving / guest resolution skills a must!
• Thrives under pressure
• Team oriented
• Customer service focused
• Professional manner and outgoing personality
• Good Command of the English language

Physical Aspects of Position include but are not limited to the following: 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

Additional Information

What’s in it for you? 

• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

BE PART OF OUR FUTURE . 

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:  

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates. 

#LI

Job Description

Job Description

Bell Person/Porter

The hotel is currently looking for Bell Person/Porter! The primary responsibility of the Bell Person is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service at every interaction. Key responsibilities include assisting guests with luggage, offering information about the hotel, making recommendations for things to do in the area, shuttling guests to and overall, ensuring each guest receives genuine, personalized, and thoughtful service.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

Reporting to the Guest Services Manager and/or Supervisor, the Bell Person/Porter will:

• Ensure the highest level of guest services by embracing SHG’s vision, mission, and values;
• Greet all guests with a genuine smile, in a warm and courteous manner while consistently providing thoughtful hospitality;
• Escort guests to their room, provide an overview of hotel amenities, handle guest inquiries and provide information about hotel and city attractions;
• Ensure effective adherence to brand standards;
• Respond attentively, efficiently, and politely to all requests;
• Actively seek feedback from guests, taking actions to be proactive or provide service recovery as required;
• Resolving guest concerns through service recovery and working collaboratively with fellow leaders and team members, to implement change when necessary;
• Maintain a favorable working relationship with fellow team members in other areas of the Hotel:
• Work in a safe and responsible manner, always considering one’s own well-being, and that of fellow team members and guests;
• Following and adhering to policies surrounding guest privacy and security;
• Demonstrate our value of teamwork by genuinely cooperating and assisting fellow team members;
• Perform other duties assigned by the supervisor or department manager.

What We are Looking For.

• Passionate energetic personality with a team focused attitude
• Follow through on daily tasks and key responsibilities, driving a culture of teamwork and fun!
• 1-2 years experience in a customer service role, the hotel experience is an asset
• Must hold a Class ‘G” Driver’s license and have a clean Driver's Abstract
• Experience with property management software an asset
• Passionate about delivering experiences that exceed guest expectations
• Computer use and cashiering skills required, experience with Hotel Property Management Systems such as Maestro or Opera an asset
• Detail-oriented with the ability to prioritize, organize and multi-task
• Proven time management skills and ability to work under pressure;
• Moderate level of physical effort (can include activities such as periodic lifting up to 50 lbs.)
• Moderate level of mental effort.
• Standing and/or walking for prolonged periods
• Available to work varied shifts; mornings, afternoons and evenings, weekends, and holidays.
• Must be legally authorized to work in Canada.

The Radisson Blu Hotel in Toronto’s vibrant Harbourfront district is an intimate, boutique-style hotel providing dramatic views of Lake Ontario and the CN Tower. This downtown Toronto hotel is minutes from the CN Tower, Rogers Centre and Air Canada Centre, 15-minute walk to Union Station and just two kilometres away from Billy Bishop Toronto. Radisson Admiral Hotel Toronto -Harbourfront is perfect for business and leisure travellers, offering 157 guest rooms with cool blue accents, crisp white linens, wood floors and fresh design creating a space designed for relaxing. Special Studio Rooms have in-room fireplace setting the scene for the perfect romantic getaway. During the warmer months, Lakeview Pool Lounge is an excellent place to cool off in the pool and have cocktails and snacks crafted in-house while enjoying stunning views of Lake Ontario.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at . The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

**Sales and Marketing Representative - Bell**
**General Information**
**Company:** PRE-CA
**Location:** Vaughan, Ontario, L6A 0K9
**Ref #:** M73959
**Function:** Brand Advocacy & Sales
**Employment Duration:** Full-time
**Benefits:**
Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, and vacation for full-time employees. All supplementary benefits and employment practices are in compliance with all Canadian employment laws and provincial Human Rights Codes/Acts.
.
**Description and Requirements**
**Sales & Marketing Representatives - $18/hour + Unlimited Commissions**
$8 + unlimited commissions?
Premium Retail Services is one of North America's leading outsourced sales and marketing providers and an Authorized Marketing Agency Partner for Bell Canada.
Calling all Sale Marketing, go-getters! Are you ready to embark on an epic quest with Bell Canada as our trusted sidekick? Get ready to be the superhero of the neighborhood!
**The Work, The Mission:**
+ Knock on doors, spread the magic with your Bell knowledge, and be a neighborhood Sales and Marketing guru for Bell Canada. With your charisma and charm, you'll turn every household into a tech paradise! We want YOU to be our boots on the ground salesforce to be reckoned with!
**What's in it for you?**
? A guaranteed base pay - the foundation of your success!
? Uncapped commissions - aim high and earn 90,000+ (or more!) ?
? Bi -Weekly Car allowance - cruise the neighborhood in style.
? 100% paid benefits - because you're our MVP! (Medical, Vision, Drug etc.)
? State-of-the-art tech tools - we've got your back. You will receive an iPhone and a tablet for work.
? Paid training - become a Bell expert!
? Coaching - we're here to turn you into a 'master' of Bell.
? Career growth - climb the ladder of success!
? 25% off Bell's fantastic products and services.
? Seasonal Uniform - No need to worry about what to wear. We've got you covered - literally!
**Essential Skills**
+ Outgoing and friendly - the life of the tech party!
+ Valid driver's license and your trusty vehicle.
+ Charismatic, driven, and success-hungry.
+ Flexibility - because 9-5 is too mainstream.
+ If you love the great outdoors, meeting people, and ditching the desk - this is your dream job!
**? Territories await within a 60km radius from the city you get hired for, and we've got your travel covered. Let's explore together! ?**
**Why Join Premium?**
We're not just your ordinary bunch; we're the rockstars of retail. ? With over 15,000 supercharged team members spread across the whole of North America, we're your go-to squad for all things sales and marketing. Imagine blowing out 35 candles on a cake filled with marketing magic. Yup, we've been doing this for 35 years! We're the seasoned pros who know the ins and outs, and we're here to make some fun! Our secret sauce is all about creating INSPIRED strategies. We're like marketing architects who build bridges to the hearts of consumers. We turn every shopping trip into a party and make brands the talk of the town!
Join our premium league of extraordinary professionals. Be part of a team where the sky's the limit, and you're the captain of your destiny.
**So, are you Premium's next Bell Marketing and Sales Representative?**
#WeArePremium
Premium is an Equal Opportunity Employer and we will accommodate your needs under the Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance. Due to the high volume of applicants, only those moving forward in the next step of the selection process will be contacted.
**PipelineDetail:** 74673

**Sales and Marketing Representative - Bell Richmond Hill**
**General Information**
**Company:** PRE-CA
**Location:** Richmond Hill, Ontario, Ontario, L4C 3C3
**Ref #:** M73958
**Function:** Brand Advocacy & Sales
**Employment Duration:** Full-time
**Benefits:**
Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, and vacation for full-time employees. All supplementary benefits and employment practices are in compliance with all Canadian employment laws and provincial Human Rights Codes/Acts.
.
**Description and Requirements**
**Sales & Marketing Representatives - $18/hour + Unlimited Commissions**
$8 + unlimited commissions?
Premium Retail Services is one of North America's leading outsourced sales and marketing providers and an Authorized Marketing Agency Partner for Bell Canada.
Calling all Sale Marketing, go-getters! Are you ready to embark on an epic quest with Bell Canada as our trusted sidekick? Get ready to be the superhero of the neighborhood!
**The Work, The Mission:**
+ Knock on doors, spread the magic with your Bell knowledge, and be a neighborhood Sales and Marketing guru for Bell Canada. With your charisma and charm, you'll turn every household into a tech paradise! We want YOU to be our boots on the ground salesforce to be reckoned with!
**What's in it for you?**
? A guaranteed base pay - the foundation of your success!
? Uncapped commissions - aim high and earn 90,000+ (or more!) ?
? Bi -Weekly Car allowance - cruise the neighborhood in style.
? 100% paid benefits - because you're our MVP! (Medical, Vision, Drug etc.)
? State-of-the-art tech tools - we've got your back. You will receive an iPhone and a tablet for work.
? Paid training - become a Bell expert!
? Coaching - we're here to turn you into a 'master' of Bell.
? Career growth - climb the ladder of success!
? 25% off Bell's fantastic products and services.
? Seasonal Uniform - No need to worry about what to wear. We've got you covered - literally!
**Essential Skills**
+ Outgoing and friendly - the life of the tech party!
+ Valid driver's license and your trusty vehicle.
+ Charismatic, driven, and success-hungry.
+ Flexibility - because 9-5 is too mainstream.
+ If you love the great outdoors, meeting people, and ditching the desk - this is your dream job!
**? Territories await within a 60km radius from the city you get hired for, and we've got your travel covered. Let's explore together! ?**
**Why Join Premium?**
We're not just your ordinary bunch; we're the rockstars of retail. ? With over 15,000 supercharged team members spread across the whole of North America, we're your go-to squad for all things sales and marketing. Imagine blowing out 35 candles on a cake filled with marketing magic. Yup, we've been doing this for 35 years! We're the seasoned pros who know the ins and outs, and we're here to make some fun! Our secret sauce is all about creating INSPIRED strategies. We're like marketing architects who build bridges to the hearts of consumers. We turn every shopping trip into a party and make brands the talk of the town!
Join our premium league of extraordinary professionals. Be part of a team where the sky's the limit, and you're the captain of your destiny.
**So, are you Premium's next Bell Marketing and Sales Representative?**
#WeArePremium
Premium is an Equal Opportunity Employer and we will accommodate your needs under the Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance. Due to the high volume of applicants, only those moving forward in the next step of the selection process will be contacted.
**PipelineDetail:** 74672

**ABOUT US**
At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.
Be yourself and at the centre of it all. Located in the heart of the entertainment and business districts in downtown Toronto, InterContinental Toronto Centre currently has an opening for a Guest Services Manager. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team! Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.
**YOUR DAY TO DAY**
Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. Adhere to all brand standards and desk merchandising.
**DUTIES AND RESPONSIBILITIES**
+ Manage all aspects of front office operations for assigned shift. Schedule employees to ensure proper coverage.
+ Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues.
+ Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
+ Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution.
+ Communicate and assist in achieving departmental guest satisfaction, revenue, and profit goals and objectives. Manage labor costs and expenses within budget.
+ Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications.
+ Ensure procedures are followed for security of monies, credit and financial transactions, and guest security.
+ Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies.
+ Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations.
+ Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance.
+ Interact with outside contacts:
+ Guests - to ensure their total satisfaction
+ Regulatory agencies - regarding safety and emergency matters
+ Other contacts as needed (professional organizations, community groups, local media)
+ May serve as "manager on duty" as required.
+ Perform other duties as assigned including assisting staff with their job functions during peak periods.
**ACCOUNTABILITY**
This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees. Acts as MOD and responsible of hotel in absence of Department Head or the GM.
**WHAT WE NEED FROM YOU**
**EDUCATION:**
Bachelor's degree in Hotel Management, Business Administration or related field.
**EXPERIENCE:**
One or more years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages an asset.
**OTHER**
+ Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
+ Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
+ Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
+ Problem solving, reasoning, motivating, organizational and training abilities are used often.
+ May be required to work nights, weekends, and/or holidays.
**WHAT WE OFFER**
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.
InterContinental Toronto Centre is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodations throughout the recruitment and selection process for any qualified applicants under the respective provincial human rights codes. Please advise the Recruiter to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.
Salary Range: $57,000-$62,000
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Job Description

Job Description

Position: Seasonal Guest Services Ambassador (Part Time Contract – May 1-September 1, 2025)

Facility: Ripley’s Aquarium of Canada

Job Purpose: The Guest Services Ambassador is responsible for the admissions process as well as the Guest’s path through the Aquarium. Guest Services staff are responsible for providing direction and interacting with the Guests throughout the Aquarium. The Guest Services Ambassador is the first point of contact and ensures that we provide our Guests with a safe and memorable experience.

Please remember that due to the nature of our business, we work when others play in an attraction that is open 365 days of the year! You will be expected to be regularly available to work any shift during, before or after the hours of operation.

Critical Accountabilities:

• Participates and assist in all aspects of the Guest Services department and ensure services standards are followed
• Perform Point-of-Sales transactions for ticket sales; including but not limited to cash transactions
• Validate tickets and regulates entrance into aquarium
• Consistently offer professional, friendly and engaging service to all guests
• Represents Ripley’s Aquarium of Canada when welcoming Guests
• Promote positive colleague relations through an environment that encourages open communication trust, mutual respect and fun
• Take lead in answering any Guest inquiries and any guest recovery that may arise
• Other duties as assigned.

Special Skills and Requirements:

• Previous experience with guest/customer service is an asset
• Strong problem solving skills
• Experience working both independently and a part of a team is an asset.

Thank you for your interest in Ripley's Aquarium of Canada! Only those selected for an interview will be contacted.

Job Description

Job Description

Full-time (~35 hrs/week) or Part-time (~25hrs/week) : May – October, 2020   Toronto Bicycle Tours Work location: 275 Dundas Street West M5T 3K1     At Toronto Bicycle Tours we are the friendly guides to those exploring Toronto. Whether they are first time visitors, returning guests, or even long-time residents, we seek to connect our customers to the city, and to each other.  Our love of meaningful experiences links us together, and encourages our guests to lose themselves in the story of Toronto, and in doing so, add their own unique experiences to the life of this great city.   A Dream Job for Personable, Energetic Self Starters   As one of our Guest Services Agents you will be the first point of contact for our prospective guests: people from around the world who are looking for the best way to spend their time while in Toronto.  You will field their questions about our tours and rentals, make recommendations, help them with bookings and administer our bike rentals.  You will also provide support to our tour operation, helping to ensure that everything goes smoothly and that our guests have a fantastic experience.   You love helping people.  You know how much is at stake for our guests - that they are choosing to spend time & money with us – and you want to help ensure that they feel welcome and that they make the most of their time while with us, and while in the city.    You’ll connect with our guests regularly by phone, by email, online, and in person, so strong communication skills are essential. You will be trusted to work independently while also contributing to our team.  You are an energetic self-starter who does the right thing even when no one else is watching.  This is a challenging and rewarding role in a dynamic environment, requiring an ability to stay organized and focused.   What we’re looking for   On a practical level, we need caring, personable, and responsible candidates who have:   * Experience working with the public in customer service, hospitality or tourism * Office or Administrative Experience * Great phone & email manner * Strong computer/internet skills.  Familiarity with MS Office (Word, Excel), and instant messaging applications * An interest in connecting with people from all over the world * Strong organizational and communications skills * An ability to work independently and as part of a team * Lives in Toronto today * Familiarity with cycling in Toronto is a definite asset   Our Guest Services Agents come from a variety of backgrounds, but they all love helping people, live in (and love) Toronto, and are strong communicators who can stay organized in a fast-paced environment.   If you are driven by your love of your city, and your desire to help others experience the best of Toronto then we want to talk to you! Or if you know someone who’d consider this their dream job – do them a favor and pass it along!     Working @ Toronto Bicycle Tours Our Guest Services Agents get meet interesting people from all over the world, work on a dynamic team and have a ball exploring our great city. This is a contract from May - early October 2020.   We are looking to fill both full-time positions (~35 hours/week) and part-time positions. (up to 25 hours/week).  Work is usually on set days/shifts with the possibility of mornings and/or afternoons, and with some work on weekends and holidays. Pay is a competitive wage. How to Apply   Our online application will give you the option to apply to this role as a complete candidate – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. You can get a copy of your assessment when you’re done by logging back into the application tool. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Need Help” button in the application.   To apply, follow links to online application form:   We will review applications as they are received and look forward to hearing from you.

Job Description

Job Description

Position: Seasonal Guest Services Ambassador (Part Time Contract – May 1-September 1, 2025)

Facility: Ripley’s Aquarium of Canada

Job Purpose: The Guest Services Ambassador is responsible for the admissions process as well as the Guest’s path through the Aquarium. Guest Services staff are responsible for providing direction and interacting with the Guests throughout the Aquarium. The Guest Services Ambassador is the first point of contact and ensures that we provide our Guests with a safe and memorable experience.

Please remember that due to the nature of our business, we work when others play in an attraction that is open 365 days of the year! You will be expected to be regularly available to work any shift during, before or after the hours of operation.

Critical Accountabilities:

• Participates and assist in all aspects of the Guest Services department and ensure services standards are followed
• Perform Point-of-Sales transactions for ticket sales; including but not limited to cash transactions
• Validate tickets and regulates entrance into aquarium
• Consistently offer professional, friendly and engaging service to all guests
• Represents Ripley’s Aquarium of Canada when welcoming Guests
• Promote positive colleague relations through an environment that encourages open communication trust, mutual respect and fun
• Take lead in answering any Guest inquiries and any guest recovery that may arise
• Other duties as assigned.

Special Skills and Requirements:

• Previous experience with guest/customer service is an asset
• Strong problem solving skills
• Experience working both independently and a part of a team is an asset.

Thank you for your interest in Ripley's Aquarium of Canada! Only those selected for an interview will be contacted.

Job Description

Job Description

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements

• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences
• A desire to learn and grow through personal and career development
• An entrepreneurial mindset. You see things from a new perspective

Core Values

• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination and a sense of fun.
• You are creative, risk-taking, visionary and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You believe in unleashing the potential in others.

Benefits

• Competitive compensation opportunity
• Flexible scheduling to accommodate your personal and family needs
• Ongoing mentorship to support personal and professional goals
• Fun, Team-driven and inclusive community
• Dynamic, fast-paced, and agile work environment
• World-class Culinary and Service training
• Compete through culinary and bar challenges
• Meal discounts
• Fitness membership discounts
• Recruiting & Referral bonus program incentives

Your journey starts here.

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.