57 Beverage Manager jobs in Canada

Job Description

Job Description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Food & Beverage Manager

Exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as Food & Beverage Manager at Fairmont Chateau Whistler. Let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

Pay Range: $76,000 - $80,000 per annum, dependent on experience and qualifications

Job Duties Include:

• Motivate, lead, coach and monitor the performance levels of all team members, including Servers, Server Assistants, Bartenders, Hosts and your Assistant Manager.
• Drive revenue and profit through strategy, promotions, cost control and effective scheduling.
• Ensure and maintain adequate staffing levels throughout the year to maintain service excellence across the venue and ensure we remain one of the top dining choices in Whistler.
• Adhere to the budgetary guidelines established for the outlet (labor, productivity, revenue and expenses).
• Handle any guest queries and complaints, manage the restaurant booking system and work towards the hotel's sustainability goals

Qualifications

• Minimum of 2 years’ leadership experience in Food & Beverage
• University/College degree in a related discipline preferred
• Thorough working knowledge of wines, liqueurs and other beverages. Sommelier designation is preferred.
• Ability to work cohesively as part of the restaurant team and food and beverage division

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements : To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY:  Whether you're just launching your career or looking for a new adventure, we invite you to visit  learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

Job Description

Job Description

Do you love skiing or snowboarding? We are looking to hire a Food & Beverage Assistant Manager to join our stellar team. Are you a people leader who can talk with just about anyone? As a Food & Beverage Assistant Manager, you will oversee the Food & Beverage operations and ensure established Sun Peaks Resort Standards of Service are executed professionally and consistently. The individual in this role will help oversee the different outlets that are open on the Resort. If this sounds like the ideal work environment, fill out an application to work, live and play where you belong.

Compensation Information: $65,000 to $70,000 per annum

Physical Requirement: Medium; work activities involve handling loads up to 20 kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

Skills you bring with you:

• Minimum 3-5 years of progressive F&B experience, including 2 years in a leadership/management role.
• Diploma or certificate in Hospitality Management, Culinary Arts, or a related field (equivalent work experience may be considered in place of formal education).
• Food Safe Level 1 (minimum); Food Safe Level 2 or equivalent preferred.
• Serving it Right certification.
• First Aid certification.
• Additional leadership or supervisory training is a strong asset.
• Hands-on experience in high-volume or multi-outlet environments (e.g., lodges, restaurants, cafés, quick service, etc.).
• Strong leadership presence with the ability to coach, motivate, and delegate to diverse teams.
• Strong team building, conflict resolution and mentorship abilities.
• Excellent communication and interpersonal skills – able to work effectively with staff, guests, and upper management.
• Demonstrated ability to remain calm and decisive in fast-paced, high-pressure service environments.
• A team player who brings energy, positivity, and accountability to the workplace.
• Proficiency with point-of-sale systems (e.g., Silverware, Micros, or similar).
• Basic understanding of inventory control, cost of goods sold (COGS), and daily cash reconciliation.
• Comfortable with common computer tools like Microsoft Office or Google Workspace (e.g., Sheets/Excel for scheduling or checklists).
• Familiarity with staff scheduling and payroll platforms.
• Previous experience working in seasonal or remote operations is an asset (understanding of logistical challenges, staffing cycles, etc.).
• Experience with both front of house and back of house operations.
• Passion for hospitality and guest service, with an interest in mountain or resort culture.

Primary Responsibilities:

• Act as the daily point of contact for outlet supervisors and frontline teams across all F&B outlet locations.
• Ensure smooth daily operations, addressing staffing needs, service issues, and guest concerns in real-time.
• Maintain a strong leadership presence on the floor during peak service times, events, and holidays.
• Support recruitment, onboarding, and training of seasonal and permanent staff in collaboration with the F&B Manager and HRBP.
• Provide ongoing coaching and performance feedback to team members and supervisors.
• Assist with scheduling and managing daily coverage to optimize service levels and labor efficiency.
• Champion high service standards across all outlets through presence, and real-time coaching.
• Respond to and resolve guest complaints or concerns promptly, escalating issues as needed.
• Conduct regular walk-throughs of all outlets to identify and resolve service or cleanliness issues.
• Support outlet managers with opening and closing procedures, cash handling, and POS system functionality.
• Ensure daily checklists, shift logs, and departmental standards are followed consistently.
• Assist in organizing product transfers, deliveries, and inventory replenishment between outlets.
• Monitor compliance with food safety, liquor licensing, and health regulations in all outlets.
• Ensure staff follow proper hygiene, cleaning, and safety procedures during all shifts.
• Support documentation for audits, inspections, and incident reports.
• Assist in monitoring stock levels and conducting inventory counts in collaboration with outlet leads.
• Help track waste, portion control, and quality assurance in day-to-day operations.
• Support purchasing and receiving processes to maintain stock accuracy.
• Help foster a positive and inclusive team environment through recognition, coaching, and corrective action in partnership with the HRBP.
• Lead by example in upholding resort values, service standards, and team expectations.
• Provide daily updates and operational reports to the F&B Manager, including service highlights, team issues, and guest feedback.
• Act as liaison between frontline staff and leadership to ensure timely and accurate communication.
• Support pre-shift briefings and contribute to operational planning during events and peak times.
• Manage staffing and flow during large-scale guest periods (e.g., long weekends, school breaks, holiday rush).

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Apply Now (copy & paste the link into a new browser): -086c-2dcf-1a df/apply?source= -CS-58771

Job Description

Job Description

Assistant Food & Beverage Manager l Radisson Blu Toronto Downtown

We are currently looking for an Assistant Food & Beverage Manager to join and lead our energetic and fabulous Radisson food and beverage team members to inspire and provide exceptional experiences for our guests. This important leadership position is responsible for supervising guest focused operations, in both food and beverage outlets and banquet departments.

Radisson Blu Toronto Downtown

The Radisson Blu Hotel in Toronto’s vibrant harbourfront front district is an intimate, boutique-style hotel providing dramatic views of Lake Ontario and the CN Tower. This downtown Toronto hotel is minutes from the CN Tower, Rogers Centre, and Air Canada Centre, 15-minute walk to Union Station and just two kilometers away from Billy Bishop airport. Perfect for business and leisure travelers, offering 157 guest rooms, extensive meeting space, a lobby café, and Lakeview Pool is an excellent place to cool off and enjoy cocktails and snacks crafted in-house while enjoying stunning views of Lake Ontario.

Our Ownership Company - (

Silver Hotel Group (SHG) is a family-owned Canadian hotel company. Our portfolio ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and passion to embrace and contribute to our culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all people by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodation is available upon request for all applicants with a disability throughout the recruitment process. The Silver Hotel Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

What We Offer:

• Industry competitive remuneration and benefits
• Collaborate with like-minded team members who are passionate about hospitality. and keep things fun, every day!
• Be part of a reputable brand and respected ownership company at Silver Hotel Group, committed to building a culture of respect, appreciation, and fun!
• Education reimbursement program
• RRSP matching program
• Annual wellness credit
• Team member referral program
• Career and leadership development and growth opportunities
• Hotel discounts

Key Responsibilities:

• Provide personalized and exceptional guest service at every opportunity.
• Responsible for directing, delegating, and coordinating the banquets and food and beverage outlet's daily business activities and team members.
• Work closely with hotel sales and catering coordination teams.
• Lead the weekly banquet / catering event meetings and play an instrumental role in the distribution of weekly banquet event orders to all relevant departments.
• Building positive business relations with hotel guests and corporate clients and initiating new business opportunities in food and beverage outlets.
• Responsible for food and beverage quality control inspections, and service standards implementation/execution.
• Collaborate closely with team members, leading the team to ensure all event details, and function specifications are executed in accordance with the client’s expectations.
• Responsible for managing food and beverage inventories, maintaining par levels, and providing requisitions products and supplies.
• Ensure team members are aware, follow and are trained in health and safety policies and procedures.
• Facilitating regular meetings with team members and food and beverage leadership.
• Responsible for maximizing revenues while maintaining a quality standard of service and guest experience.
• Responsible for coaching, motivating, and training team members on continual basis.
• Ensure team members are adhering to all hotel policies, procedures, and systems as outlined in the food and beverage departmental standards and operational procedures.
• Adherence to all Silver Hotel Group polices and procedures including purchasing and procurement programs.
• Perform all other duties as assigned and directed.

What we are looking for.

• Previous experience in a hotel food and beverage operational managerial role with 1-2 years’ experience is preferred.
• A hands-on management approach and the ability to be present during all peak business periods.
• Post-secondary education in food and beverage / hospitality / culinary management at a diploma level is preferred.
• Knowledge and experience with menu costing, engineering and food and beverage cost controls.
• Experience in banquets, catering and meetings.
• Experience of working and managing associates within a unionized environment.
• Strong track record in menu design and service execution.
• Ability to work nights, weekends, and/or holidays as required, including ‘Manager-On-Duty’ shifts.
• Proven experience in motivating and inspiring team members with a hands-on approach to training and a leadership style committed to developing and motivating the food and beverage team to attain a superior level of guest service.
• Strong communication and organizational skills with the ability to multi-task and work well under pressure.
• Ability to achieve deadlines with departmental/hotel fiscal results.
• Proficient in EXCEL, Microsoft Word/Office/Outlook.
• Must be legally authorized to work in Canada.

Overview Languages

English

Education

• or equivalent experience

Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks Supervision Credentials Certificates, licences, memberships, and courses Additional information Work conditions and physical capabilities Personal suitability Benefits Health benefits Financial benefits

English or French Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks - Plan and organize daily operations - Balance cash and complete balance sheets, cash reports and related forms - Cost products and services - Enforce provincial/territorial liquor legislation and regulations - Provide customer service - Balance cash and record sales - Clean bar area and wash glassware - Prepare budget and cost estimates - Prepare mixed drinks, wine, draft or bottled beer and non-alcoholic beverages - Maintain records of stock, repairs, sales and wastage Supervision Staff in various areas of responsibility Credentials Certificates, licences, memberships, and courses Smart Serve

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Hotel Saskatchewan Autograph Collection, 2125 Victoria Avenue, Regina, SASK, Canada, S4P 0S3VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $61,000 - $80,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
- Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
- Supports and supervises an effective monthly self inspection program.
- Operates all department equipment as necessary and reports malfunction.
- Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Understands employee positions well enough to perform duties in employees' absence.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Monitors and maintains the productivity level of employees.
- Verifies that all team members/supervisors understand the brand specific philosophy.
- Maintains the operating budget, and verifies that standards and legal obligations are followed.
- Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
- Celebrates and fosters decisions that result in successes as well as failures.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
- Establishes and maintains open, collaborative relationships with employees.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
- Follows property specific second effort and recovery plan.
- Stays readily available/ approachable for all team members.
- Demonstrates knowledge of the brand specific service culture.
**Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
- Takes proactive approaches when dealing with guest concerns.
- Sets a positive example for guest relations.
- Stays readily available/ approachable for all guests.
- Reviews comment cards and guest satisfaction result with employees.
- Responds in a timely manner to customer service department request.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Performs hourly job function if necessary.
- Extends professionalism and courtesy to team members at all times.
- Comprehends budgets, operating statements and payroll progress report.
- Performs other duties, as assigned, to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
**Notification to Applicants** : The Hotel Saskatchewan Autograph Collection takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada, M5H 4G3VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**JOB SUMMARY**
Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
- Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
- Supports and supervises an effective monthly self inspection program.
- Operates all department equipment as necessary and reports malfunction.
- Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Understands employee positions well enough to perform duties in employees' absence.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Monitors and maintains the productivity level of employees.
- Verifies that all team members/supervisors understand the brand specific philosophy.
- Maintains the operating budget, and verifies that standards and legal obligations are followed.
- Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
- Celebrates and fosters decisions that result in successes as well as failures.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
- Establishes and maintains open, collaborative relationships with employees.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
- Follows property specific second effort and recovery plan.
- Stays readily available/ approachable for all team members.
- Demonstrates knowledge of the brand specific service culture.
**Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
- Takes proactive approaches when dealing with guest concerns.
- Sets a positive example for guest relations.
- Stays readily available/ approachable for all guests.
- Reviews comment cards and guest satisfaction result with employees.
- Responds in a timely manner to customer service department request.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Performs hourly job function if necessary.
- Extends professionalism and courtesy to team members at all times.
- Comprehends budgets, operating statements and payroll progress report.
- Performs other duties, as assigned, to meet business needs.
The salary range for this position is $78,000 to $101,000 annually.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
**Notification to Applicants** : The St. Regis Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Delta Hotels Burnaby Conference Centre, 4331 Dominion Street, Burnaby, BC, Canada, V5G 1C7VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**JOB SUMMARY**
Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Managing Day-to-Day Operations**
- Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
- Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.
- Supports and supervises an effective monthly self inspection program.
- Operates all department equipment as necessary and reports malfunctions.
- Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Maintains the operating budget, and verifies that standards and legal obligations are followed.
- Celebrates and fosters decisions that result in successes as well as failures.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.
- Follows property specific second effort and recovery plan.
- Maintains availablility and is approachable to all team members.
- Demonstrates knowledge of the brand specific service culture.
**Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
- Takes proactive approaches when dealing with guest concerns.
- Sets a positive example for guest relations.
- Stays readily available/approachable for all guests.
- Reviews comment cards and guest satisfaction results with employees.
- Responds in a timely manner to customer service department request.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Performs hourly job function if necessary.
- Extends professionalism and courtesy to team members at all times.
- Maintains budgets, operating statements and payroll progress report.
- Performs other duties, as assigned, to meet business needs.
The salary range for this position is $59,000 to $76,000 annually.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
**Notification to Applicants:** Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Open Availability Required
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Delta Hotels Edmonton South Conference Centre, 4404 Gateway Boulevard NW, Edmonton, Alberta, Canada, T6H 5C2VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**JOB SUMMARY**
Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Managing Day-to-Day Operations**
- Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
- Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.
- Supports and supervises an effective monthly self inspection program.
- Operates all department equipment as necessary and reports malfunctions.
- Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Maintains the operating budget, and verifies that standards and legal obligations are followed.
- Celebrates and fosters decisions that result in successes as well as failures.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.
- Follows property specific second effort and recovery plan.
- Maintains availablility and is approachable to all team members.
- Demonstrates knowledge of the brand specific service culture.
**Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
- Takes proactive approaches when dealing with guest concerns.
- Sets a positive example for guest relations.
- Stays readily available/approachable for all guests.
- Reviews comment cards and guest satisfaction results with employees.
- Responds in a timely manner to customer service department request.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Performs hourly job function if necessary.
- Extends professionalism and courtesy to team members at all times.
- Maintains budgets, operating statements and payroll progress report.
- Performs other duties, as assigned, to meet business needs.
The salary range for this position is $49,500 to $60,000 annually.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
**Notification to Applicants:** Delta Hotels Edmonton South Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.