106 Bilingual Agent jobs in Canada

Job Description

Community Sports Partners is one of the largest and fastest-growing private youth sports operators in the GTA. We are dedicated to providing fun, engaging experiences that create lasting memories for the youth and families in our communities!

We are seeking a driven Bilingual Telesales Agent to join our sales team. This is a full-time , in-office role focused on building relationships, creating opportunities, and closing deals. If you're the type of person who thrives in a competitive environment, loves to hustle, and wants to win through driving growth and hitting targets, then we want to hear from you.

Requirements

• Competitive drive to win
• Strong experience and successes in Sales
• Inside Sales and Lead Generation skills
• Ability to build and maintain a pipeline of potential customers, to connect with customers and close deals
• Knowledge of CRM tools to track interactions and update lead information accurately
• Strong Communication and people skills. Excellent interpersonal skills
• Fluency in English and Spanish
• Ability to work independently and as part of a sales team

Benefits

Compensation: Competitive based on experience plus commission structure

Job Description

Community Sports Partners is one of the largest and fastest-growing private youth sports operators in the GTA. We are dedicated to providing fun, engaging experiences that create lasting memories for the youth and families in our communities!

We are seeking a driven Bilingual Telesales Agent to join our sales team. This is a full-time , in-office role focused on building relationships, creating opportunities, and closing deals. If you're the type of person who thrives in a competitive environment, loves to hustle, and wants to win through driving growth and hitting targets, then we want to hear from you.

Requirements

• Competitive drive to win
• Strong experience and successes in Sales
• Inside Sales and Lead Generation skills
• Ability to build and maintain a pipeline of potential customers, to connect with customers and close deals
• Knowledge of CRM tools to track interactions and update lead information accurately
• Strong Communication and people skills. Excellent interpersonal skills
• Fluency in English and Spanish
• Ability to work independently and as part of a sales team

Benefits

Compensation: Competitive based on experience plus commission structure

Job Description

Salary:

iFinance Canada Inc. is a national consumer financing company that offered an array of financing to Canadians since 1996. This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent. We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers.

This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:

• Support approvers in the analysis of credit files;
• Inbound/outbound calls to complete customer files;
• Responding to customer calls and emails;
• Data entry of customer files;
• Credit adjudication (training provided);
• Providing superior professional service to valued clients.

Position Benefits:

• Growing company
• Positive environment and great hours
• Hybrid work model : 60% of shifts in office

The ideal candidate will have the following attributes:

• Fluent in both English and French proficiency assessment will be required
• Great Customer service experience
• Excellent communication and problem solving skills, quick thinker
• Positive individual with very good attention to detail
• Must be able to work independently, as well as in a team environment
• Punctual, professional and reliable.

Job Description

Community Sports Partners is one of the largest and fastest-growing private youth sports operators in the GTA. We are dedicated to providing fun, engaging experiences that create lasting memories for the youth and families in our communities!

We are seeking a driven Bilingual Telesales Agent to join our sales team. This is a full-time , in-office role focused on building relationships, creating opportunities, and closing deals. If you're the type of person who thrives in a competitive environment, loves to hustle, and wants to win through driving growth and hitting targets, then we want to hear from you.

Requirements

• Competitive drive to win
• Strong experience and successes in Sales
• Inside Sales and Lead Generation skills
• Ability to build and maintain a pipeline of potential customers, to connect with customers and close deals
• Knowledge of CRM tools to track interactions and update lead information accurately
• Strong Communication and people skills. Excellent interpersonal skills
• Fluency in English and Spanish
• Ability to work independently and as part of a sales team

Benefits

Compensation: Competitive based on experience plus commission structure

Job Description

Full Time Positions Available! French Bilingual Collection/Banking Call Center Openings! Remote! Work from home Are you fluent in both French English? Do you have experience working in collections or Banking? Look no further! We have an amazing job opportunity for you! What's in it for you: - Pay rate of $20 hour - Weekly pay every Friday - Full time, long term position - Steady hours Monday to Friday - Work From Home - Work with a great company What you will be doing: - Communicating in both French and English with customers - both verbally and through e-mail - Outbound calls conveying information regarding overdue accounts, and to promote timely payments of accounts - Review customer account statuses and modify based on payment activities - Follow up on and resolve customer claims - Process authorized customer credit notes and payments - Build and maintain strong lines of communication and working relationships both internally and externally What we are looking for: - Fluent in both French and English - Minimum high school graduation required (OSSD, or equivalent) - Minimum of 1 year of experience in a similar collections or banking role - Must be able to pass a criminal record check Apply today! Please reply to this posting with a copy of your resume OR e-mail your resume to and mention the Bilingual Collections Agent position in the subject line. Please send your resume in PDF or as a Microsoft Word document - other formats will cause an error. After submitting your resume, you will receive a reach out from our virtual recruiter. Please complete the short questionnaire to set up your application in our system. Your answers will be reviewed by a live staffing consultant and we will contact you if you are a suitable match for this position. Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

Job Description

Embauche d'agents de service à la clientèle bilingues à temps plein pour centres d'appels français - Travail à domicile

Map Communications

Salaire de départ 22 $ de l'heure

Êtes-vous à la recherche d'une entreprise à laquelle vous pouvez croire et qui est prête à s'investir à 100% pour faire bouger les choses?

Êtes-vous à la recherche d'une entreprise qui CROIT EN VOUS et qui souhaite vous aider à atteindre vos objectifs de carrière?

Êtes-vous capable de faire ce qui est nécessaire pour atteindre VOS objectifs personnels?

Voulez-vous apprendre, grandir, produire et être respecté par vos collègues pour les talents que vous apportez à l'organisation?

Nous sommes à la recherche de personnes énergiques, accueillants et professionnelles avec une grande attention aux détails pour joindre à notre équipe.

Nous offrons une formation rémunérée, ainsi qu'un support permanent de qualité.

Responsabilités Principale

• Gérer les appels de nos clients (nous ne sommes pas un centre de télémarketing)
• Répondre de manière professionnelle aux appelants, fournir et prendre de l'information des appelants
• Recevoir et acheminer les messages critiques vers le personnel de garde en priorisant les appels d'urgence
• Répondre aux demandes des clients de manière professionnelle et précis

Les aptitudes requises et recherchées

• Attitude positive et enthousiaste
• Une très bonne maitrise de la grammaire anglaise et française
• Être à l'aise à l'informatique, notamment avec le système d'exploitation Windows
• Être ponctuel
• Capacité d'apprentissage rapide et savoir écrire 36 mots par minute
• Diplôme d'études secondaire ou équivalent (préférable)
• Aimer travailler en équipe

Nos positions exigent des candidats qui possèdent une grande attention aux détails et au traitement logique. Nous gérons des appels qui proviennent de plusieurs clients en Amérique du Nord. Il y aura ainsi de nombreuses activités et de défis à résoudre quotidiennement.

Salaire

22.00$de l'heure

Nos avantages offerts :

- REER

- Assurance dentaires

- Assurance maladie

- Congés payées

- Assurance des soins de la vue

Conditions relatives aux prestations :

Nos avantages sont offerts aux employées à temps plein, après une période d'attente

Quarts de travail offerts :

• Temps plein (35 à 40 heures) par semaine, de 8h00 et 23h00 HNE
• Disponibilité 24h/24 et 7j/7
• Vous devez être disponible pour travailler les fins de semaine
• Quarts de travail de jour et de soir disponibles pour inclure au minimum le Samedi, Dimanche et le Lundi

Pendant:

Pendant Les heures de formation peuvent varier entre 8h et 22h

Nous vous formerons à distance via zoom.

Ne manquez pas cette occasion - postulez dès maintenant

Équipement et installations :
Vous devez fournir un ordinateur portable ou un ordinateur de bureau équipé de Windows 11 ou d'une version ultérieure.

Accès Internet haut débit avec câble Ethernet direct.

Fourniture d'un casque USB obligatoire.

Un bureau ou une salle doit être disponible, avec porte fermée pour garantir la confidentialité, le calme et l'absence de distractions.

Postulez

Cliquez sur postulez maintenant et répondre aux questions fournies

• Nous serons en contact avec vous pour les prochaines étapes, qui consiste d'une évaluation sur Indeed envoyée par courriel / ou sur votre compte Indeed. Vous devez effectuer les évaluations pour passer à la prochaine étap

TigerTel est un employeur souscrivant au principe de l'égalité des chances, qui s'engage à offrir des opportunités d'emploi égales à tous les candidats et employés, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine nationale, à l'âge, au handicap, au statut d'ancien combattant ou à toute autre caractéristique protégée par la loi applicable.

***

Hiring Full Time Remote Bilingual French Call Centre Specialist - Work from Home

Map Communications

Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?

Are you looking for a company that BELIEVES IN YOU and wants to help you take care of your career goals?

Are you able to do what is necessary to achieve YOUR personal goals?

Do you want to learn, grow, produce and be respected by your peers for the talents you bring to the organization?

We are looking for energetic and professional individuals with great attention to detail to join our team.

We provide paid-training, great on-going support and health and dental benefits/RRSP upon completion of probation.

Key Responsibilities

• Managing inbound phone calls from our clients (we are not a telemarketing centre)
• Professionally greet callers, provide and request required information
• Relay and route critical messages to on-call personnel by prioritizing emergency calls
• Responding to customer requests professionally and with accurate information

General Job Requirements

• A friendly and upbeat voice and a positive attitude
• Good grammar and spelling as well as a professional demeanor
• Computer skills in a Windows-based environment
• Customer Service: 1 year (Required)
• Call Centre Experience: 1 year (Preferred)
• Punctual with great attendance
• Fast learner and be able to type well (at least 35 words per minute)
• High school or equivalent (Preferred)
• Be a 'team player'!

Education:

• Secondary School (Required)

Our positions require candidates that are very detail oriented and process information logically. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!

Compensation: $22.00/hour

Benefits:

• RRSP with (company matching)
• Dental Insurance
• Health Insurance
• Paid Time Off
• Vision Insurance

Benefit Conditions: Waiting period may apply, only full-time employees eligible

Shifts Offered:

• Full Time (35-40 hours) per week
• Shifts between 8am-11pm EST
• 24/7 availability
• You must be available to work weekends
• Daytime and Evening shifts available to include a minimum of Saturday, Sunday, and Monday

During Training:

• Varies between 8am-10pm

Equipment and Facilites:

• You must provide a PC/Laptop with Windows 11 or above
• High Speed Internet, direct ethernet cable connected
• You must provide a USB Headset
• Must have a quiet and distraction-free office space or room with a door closed for confidentiality

Speed Test: Before applying, please conduct a free speed test online. As stated, you will NOT be able to work off Wi-Fi, HOWEVER, for this speed test, you can use Wi-Fi on your smart phone, tablet or personal computer.

Instructions:

• Make sure you are connected to Wi-Fi and not cellular.
• Go to fast.com on any browser. The test will begin to load automatically. Let it run until it gives you a final download speed.
• When download speed is final, click "Show More Info" to begin testing upload speed.
• Keep your Download and Upload speeds handy in the event that the manager contacts you regarding the position.

To Apply:

• Click Apply Now and answer any questions provided.
• We will be in contact with you with the next steps, which will include Indeed Assessments that will be sent to you via email / your Indeed account. You must complete the assessments to proceed to the next step.

We look forward to hearing from you!

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Job Description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Royal Service Agent (Full-Time). 

 What is in it for you:

• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package
• Full rate of pay of $23.39/hour

Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service to our internal and external guests
• Process all external and internal calls either by redirecting calls or assisting the caller
• Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
• Have a sufficient working knowledge of all departments
• Serve as a liaison for Guests requiring information relating to all aspects of the hotel
• Deliver and program wake up calls for guests
• Send Secure Pay forms upon request
• Maintain and ensure all guestroom telephones are in operating condition
• Responsible for organizing daily amenity report and same day amenity requests
• Take in-room dining food & beverage orders
• Take dining reservations for our restaurants and answer questions regarding menu items and special dining events in an informative and helpful way
• Create bills and post to guest accounts
• Maintain proper telephone etiquette at all times
• Have full knowledge of the hotel’s emergency procedures
• Follow department policies, procedures, service standards and safety policies
• Assist in the training of new colleagues
• Other duties as assigned by the Royal Service and Loyalty Manager

• Available to work overnight shifts
• Fluent in both official languages
• Previous related experience
• Previous Point of Sale system experience preferred
• Must have Smart Serve certificate
• Food and Beverage experience is a strong asset
• Ability to function effectively in emergency situations
• Must possess outstanding guest services skills
• Highly responsible and reliable
• Must have excellent telephone manners and experience
• Strong familiarity with computers - Must be able to type 40+ words per min
• Strong team player and self-reliant

Physical Aspects of Position (include but are not limited to):

• Sitting throughout shift and occasional lifting and carrying up to 20 lbs

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Guest Services Agent.

What is in it for you:

• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Full rate of pay of $23.86/hour

Reporting to the Front Desk Manager and Guest Services Manager, responsibilities and essential job functions include but are not limited to the following: 

• Provide outstanding service to our internal and external guests
• Assist with tour check-ins and greet the tour guide and groups when required
• Generate reports for other departments in the hotel
• Key member of crisis & emergency team
• Register and checkout hotel guests
• Act as an ambassador of Fairmont Château Laurier
• Greet, check in and settle guest accounts while ensuring all service standards are followed
• Assist Leadership in performing daily duties
• Available evenings, weekends and holidays
• Available to work overnight shift, when required
• Follow all safety policies
• Other duties as assigned

• Fluent in both official languages (English and French) is a requirement
• Previous Front Desk Agent experience in a similar environment
• Excellent verbal and written skills
• Must have the ability to handle cash effectively and accurately
• Computer literate with exposure to Opera, Property Manager and Delphi, Word and Excel is preferable
• Active listener, self-starter
• Able to make decisions and take initiative
• Ability to type 40 words per minute
• Positive and pleasant attitude
• Able to work alone
• Strong team player
• Detail oriented
• Must be able to work in a very busy environment

Physical Aspects of Position (included but not limited to):

• Standing during entire shift

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS