167 Billing Specialist jobs in Canada
Billing Specialist
Posted 17 days ago
Job Viewed
Job Description
**Grade Level (for internal use):**
08
**This position is fully remote, and we welcome applications from qualified candidates located anywhere within Canada.**
The Billing Specialist will be responsible for assisting in the invoicing and accounts receivable collection process. This role will work cross-functionally with Sales, Finance, and Operations teams to ensure accurate and timely invoicing and assist with accounts receivable collections. The ideal candidate is detail-oriented, hard-working, and thrives in a fast-paced, collaborative environment.
**Key Responsibilities:**
+ Assisting in invoice creation and the customer order-to-cash process to ensure accurate invoices are created based on contract language and are delivered to customers timely.
+ Assisting in collection process alongside a dedicated accounts receivable collections team member to ensure that invoices are collected.
+ Tracking and reporting off various metrics surrounding invoicing, customer discounts, and collections.
**Issue Resolution** : Proactively resolve billing issues and escalate complex matters appropriately.
**Ad-Hoc Projects** **:** Assisting in various ad-hoc projects and process improvements as needed.
**Who you are:**
+ Strong analytical and problem-solving skills
+ Proficiency in Excel and Salesforce (or similar CRM tools)
+ Experience with NetSuite and Salesforce preferred
+ Excellent attention to detail, organizational and time management skills
+ Self-starter needing minimum supervision once trained
+ Team Player able to work independently
+ Willingness to support end of month-end increased workflow
+ Strong communication and interpersonal skills
**Education & Experience:**
+ 2+ years of experience in related role - with accounting background/education preferred.
+ Experience in a high-growth or SaaS environment preferred
**About S&P Global Mobility**
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
**About** **automotiveMastermind:**
**Who we are:**
Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com.
At automotiveMastermind, we thrive on high energy at high speed. We're an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of "Drive" and "Help" have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.
**What we do:**
Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, Ontario, Canada
Billing Specialist
Posted 17 days ago
Job Viewed
Job Description
**Grade Level (for internal use):**
08
**This position is fully remote, and we welcome applications from qualified candidates located anywhere within Canada.**
The Billing Specialist will be responsible for assisting in the invoicing and accounts receivable collection process. This role will work cross-functionally with Sales, Finance, and Operations teams to ensure accurate and timely invoicing and assist with accounts receivable collections. The ideal candidate is detail-oriented, hard-working, and thrives in a fast-paced, collaborative environment.
**Key Responsibilities:**
+ Assisting in invoice creation and the customer order-to-cash process to ensure accurate invoices are created based on contract language and are delivered to customers timely.
+ Assisting in collection process alongside a dedicated accounts receivable collections team member to ensure that invoices are collected.
+ Tracking and reporting off various metrics surrounding invoicing, customer discounts, and collections.
**Issue Resolution** : Proactively resolve billing issues and escalate complex matters appropriately.
**Ad-Hoc Projects** **:** Assisting in various ad-hoc projects and process improvements as needed.
**Who you are:**
+ Strong analytical and problem-solving skills
+ Proficiency in Excel and Salesforce (or similar CRM tools)
+ Experience with NetSuite and Salesforce preferred
+ Excellent attention to detail, organizational and time management skills
+ Self-starter needing minimum supervision once trained
+ Team Player able to work independently
+ Willingness to support end of month-end increased workflow
+ Strong communication and interpersonal skills
**Education & Experience:**
+ 2+ years of experience in related role - with accounting background/education preferred.
+ Experience in a high-growth or SaaS environment preferred
**About S&P Global Mobility**
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
**About** **automotiveMastermind:**
**Who we are:**
Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com.
At automotiveMastermind, we thrive on high energy at high speed. We're an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of "Drive" and "Help" have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.
**What we do:**
Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, Ontario, Canada
Billing Specialist
Posted today
Job Viewed
Job Description
Job Description
Billing Coordinator – Supply Chain Solutions
Mississauga, ON
Shift Timing: 8:00 AM - 4:30 PM, Monday to Friday
Job Summary
Create and submit client invoices with accordance to the client service agreement with high accuracy, under strict timelines, and be compliant with company policies and procedures
Duties and Responsibilities:
- Verify system-generated invoicing amounts and ensure compliance with the service agreement
- Respond to client inquiries and resolve any client invoicing related issues
- Communicate with other billing team members and the operations team to verify and resolve any invoicing related issues
- Other invoicing duties as required
Qualifications
- Minimum three years’ experience in a similar role
- Excellent customer service and interpersonal skills with the ability to communicate effectively both verbal and written
- Exceptional attention to detail and organizational skills
- Self-motivated with the ability to prioritize tasks
- Strong proficiency in MS Office computer operating systems specifically in Excel
- Ability to work under pressure and achieve deadlines in a fast-paced environment
- Fast learner and proactive
- Ability to establish and maintain company processes and procedures
- Loves to learn new things and always eager to help
- Able to work independently and in a team environment
- Ability to maintain a strong work ethic while working remotely
- General knowledge of basic accounting principals considered an asset
Education:
- Completion of secondary school
- College diploma is preferred
Experience:
- Intermediate to advance knowledge of Microsoft Office
- A minimum of 2-3 years of experience
At People Store, our dedicated team connects businesses with reliable, skilled workers, ensuring seamless operations and productivity. With a commitment to excellence and on-site support, we help companies build strong, efficient teams that drive long-term success.
People Store Staffing Solutions, founded in 2003, is a leading Canadian staffing agency specializing in providing temporary, onsite, security, and professional services across various industries.
The company has built a strong reputation for delivering tailored staffing solutions to meet the unique needs of businesses throughout Canada. With its national reach, People Store serves a diverse clientele in cities across Canada. The company focuses on helping businesses find skilled talent for short-term and long-term positions, ensuring they have the right people in place to support their operations. In addition to their comprehensive staffing services, People Store Staffing Solutions has earned industry recognition for excellence. The company has won multiple awards, including the Reader's Choice Award and Best Staffing Partner, an accolade they have held for 11 consecutive years. Furthermore, People Store has been ranked among the Top 100 Best Small/Medium Employers in Canada, highlighting its commitment to fostering a positive workplace culture and delivering outstanding service to clients. By partnering closely with clients, People Store Staffing Solutions ensures the delivery of tailored staffing strategies that enhance workforce efficiency and operational success.
Our commitment to quality service, industry leadership, and responsive support has earned us a reputation as a trusted partner in staffing solutions across Canada.
At People Store, our dedicated team connects businesses with reliable, skilled workers, ensuring seamless operations and productivity. With a commitment to excellence and on-site support, we help companies build strong, efficient teams that drive long-term success.
People Store Staffing Solutions, founded in 2003, is a leading Canadian staffing agency specializing in providing temporary, onsite, security, and professional services across various industries.
The company has built a strong reputation for delivering tailored staffing solutions to meet the unique needs of businesses throughout Canada. With its national reach, People Store serves a diverse clientele in cities across Canada. The company focuses on helping businesses find skilled talent for short-term and long-term positions, ensuring they have the right people in place to support their operations. In addition to their comprehensive staffing services, People Store Staffing Solutions has earned industry recognition for excellence. The company has won multiple awards, including the Reader's Choice Award and Best Staffing Partner, an accolade they have held for 11 consecutive years. Furthermore, People Store has been ranked among the Top 100 Best Small/Medium Employers in Canada, highlighting its commitment to fostering a positive workplace culture and delivering outstanding service to clients. By partnering closely with clients, People Store Staffing Solutions ensures the delivery of tailored staffing strategies that enhance workforce efficiency and operational success.
Our commitment to quality service, industry leadership, and responsive support has earned us a reputation as a trusted partner in staffing solutions across Canada.
*Billing Specialist
Posted 4 days ago
Job Viewed
Job Description
Billing Specialist
Posted 291 days ago
Job Viewed
Job Description
destinationone Consulting specializes in recruitment across diverse sectors, including CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting. We are committed to building a robust talent databank, enabling our recruiters to quickly connect job seekers with relevant opportunities as they arise. Our dedication to Integrity, Transparency, and Innovation ensures a professional and honest experience for all candidates.
Location: Various locations across Alberta As a Billing Specialist, you will be responsible for managing client billing processes, ensuring accurate invoicing, and maintaining financial records. You will work closely with the finance and legal teams to resolve billing discrepancies and ensure timely payment. Key Responsibilities: Prepare and issue invoices to clients based on legal services rendered.Monitor and follow up on outstanding payments and accounts receivable.Maintain accurate billing records and financial documentation.Resolve billing discrepancies and disputes with clients.Collaborate with finance and legal teams to ensure compliance with billing procedures.RequirementsBachelor’s degree in accounting, finance, or a related field.2+ years of experience in billing or accounts receivable.Strong understanding of billing procedures and financial record-keeping.Excellent attention to detail and problem-solving skills.Proficiency in billing software and accounting systemsDisclaimer: We are proactively building a databank for future opportunities in CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting. These are not currently active jobs. By applying, you will be part of our trusted network, ensuring our recruiters can promptly match you with suitable roles as they become available. Let us help you take the next step in your career journey!
Follow us on LinkedIn to stay updated with information and developments: LINKEDINBilling Specialist
Posted 291 days ago
Job Viewed
Job Description
destinationone Consulting specializes in recruitment across diverse sectors, including CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting. We are committed to building a robust talent databank, enabling our recruiters to quickly connect job seekers with relevant opportunities as they arise. Our dedication to Integrity, Transparency, and Innovation ensures a professional and honest experience for all candidates.
Location: Various locations across Alberta As a Billing Specialist, you will be responsible for managing client billing processes, ensuring accurate invoicing, and maintaining financial records. You will work closely with the finance and legal teams to resolve billing discrepancies and ensure timely payment. Key Responsibilities: Prepare and issue invoices to clients based on legal services rendered.Monitor and follow up on outstanding payments and accounts receivable.Maintain accurate billing records and financial documentation.Resolve billing discrepancies and disputes with clients.Collaborate with finance and legal teams to ensure compliance with billing procedures.RequirementsBachelor’s degree in accounting, finance, or a related field.2+ years of experience in billing or accounts receivable.Strong understanding of billing procedures and financial record-keeping.Excellent attention to detail and problem-solving skills.Proficiency in billing software and accounting systemsDisclaimer: We are proactively building a databank for future opportunities in CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting. These are not currently active jobs. By applying, you will be part of our trusted network, ensuring our recruiters can promptly match you with suitable roles as they become available. Let us help you take the next step in your career journey!
Follow us on LinkedIn to stay updated with information and developments: LINKEDINBilling Specialist
Posted 291 days ago
Job Viewed
Job Description
destinationone Consulting specializes in recruitment across diverse sectors, including CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting. We are committed to building a robust talent databank, enabling our recruiters to quickly connect job seekers with relevant opportunities as they arise. Our dedication to Integrity, Transparency, and Innovation ensures a professional and honest experience for all candidates.
Location: Various locations across Ontario As a Billing Specialist, you will be responsible for managing client billing processes, ensuring accurate invoicing, and maintaining financial records. You will work closely with the finance and legal teams to resolve billing discrepancies and ensure timely payment. Key Responsibilities: Prepare and issue invoices to clients based on legal services rendered.Monitor and follow up on outstanding payments and accounts receivable.Maintain accurate billing records and financial documentation.Resolve billing discrepancies and disputes with clients.Collaborate with finance and legal teams to ensure compliance with billing procedures.RequirementsBachelor’s degree in accounting, finance, or a related field.2+ years of experience in billing or accounts receivable.Strong understanding of billing procedures and financial record-keeping.Excellent attention to detail and problem-solving skills.Proficiency in billing software and accounting systemsDisclaimer: We are proactively building a databank for future opportunities in CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting. These are not currently active jobs. By applying, you will be part of our trusted network, ensuring our recruiters can promptly match you with suitable roles as they become available. Let us help you take the next step in your career journey!
Follow us on LinkedIn to stay updated with information and developments: LINKEDINBe The First To Know
About the latest Billing specialist Jobs in Canada !
Billing Specialist
Posted 292 days ago
Job Viewed
Job Description
destinationone Consulting specializes in recruitment across diverse sectors, including CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting. We are committed to building a robust talent databank, enabling our recruiters to quickly connect job seekers with relevant opportunities as they arise. Our dedication to Integrity, Transparency, and Innovation ensures a professional and honest experience for all candidates.
Location: Various locations across British Columbia As a Billing Specialist, you will be responsible for managing client billing processes, ensuring accurate invoicing, and maintaining financial records. You will work closely with the finance and legal teams to resolve billing discrepancies and ensure timely payment. Key Responsibilities: Prepare and issue invoices to clients based on legal services rendered.Monitor and follow up on outstanding payments and accounts receivable.Maintain accurate billing records and financial documentation.Resolve billing discrepancies and disputes with clients.Collaborate with finance and legal teams to ensure compliance with billing procedures.RequirementsBachelor’s degree in accounting, finance, or a related field.2+ years of experience in billing or accounts receivable.Strong understanding of billing procedures and financial record-keeping.Excellent attention to detail and problem-solving skills.Proficiency in billing software and accounting systems.Disclaimer: We are proactively building a databank for future opportunities in CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting. These are not currently active jobs. By applying, you will be part of our trusted network, ensuring our recruiters can promptly match you with suitable roles as they become available. Let us help you take the next step in your career journey!
Follow us on LinkedIn to stay updated with information and developments: LINKEDINSenior Accounts Receivable & Billing Specialist
Posted today
Job Viewed
Job Description
Job Description
Who we are:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
Your role:
As a Senior Accounts Receivable and Billing Specialist, you will be responsible for invoicing and processing payments for Global Relay, ensuring that invoices and payments are posted completely, accurately and on a timely basis for the company's international company base. You will oversee billing processes for month-end, create and analyze billing reports, prepare revenue analyses and accruals, and provide insights for key metrics over the billing and receivables performance of Global Relay. Working in our main office in Vancouver, you play an essential role supporting the Billing Operations team and will report to the Team Lead, Revenue & Receivables. This is a fantastic opportunity to have an exciting and growing career path, while doing business with some of the world's largest organizations. If you are motivated and passionate, willing to learn, and want to work and grow in a fast-paced environment, then this is the job and team for you!
Your responsibilities:
- Ensure invoices and credit notes are prepared for our direct, partner, and umbrella (direct with child billing entities) customers, including other complex billing arrangements, in a timely manner and with accuracy.
- Review small-to-medium business ('SMB') customer sales opportunities (pending and closed) for completeness to ensure correct products, pricing and terms have been applied.
- Review billing records to ensure services are accurately invoiced according to customer's Order Form and our Master Terms of Service.
- Prepare monthly reconciliation between billing records and Global Relay's internal databases to ensure completeness of revenue captured for services provided.
- Review cash entries to ensure customer receipts are posted and matched correctly and reconcile with bank records.
- Assist with month end tasks, including but not limited to preparing the revenue analysis workbook, providing insights for revenue discrepancies, identifying accounts for revenue accruals, and preparing journal entries as necessary.
- Monitor Salesforce dashboards, queues, and/or reports daily to ensure open items are actioned on a daily basis.
- Review customer case queues daily to ensure cases are assigned and actioned in a timely manner, including identifying urgent or complex cases for escalation meanwhile ensuring cases close metrics are adhered to.
- Monitor and prepare KPIs such as aging reports, payment trends, and other relevant reports.
- Review and reconcile one-time charges, including third-party fees.
- Review interest charges and identify exceptions.
- Prepare AR Subledger and Invoice Register Reports.
- Manage Global Relay's credit card payment gateway and perform tasks such as reconcile charges against billing records, verify accuracy of deposits compared to charges processed, and monitor overall performance of the gateway to ensure efficient operation of payment processing.
- Work cross-functionally with other departments (i.e. collections, sales, customer success, etc.) to ensure complete, accurate, and timely billing for SMB customers.
- Reconcile vendor resold services and prepare reporting thereof, where applicable.
- Calculate referral commissions on a monthly basis and assist with any inquiries from our referral partners.
- Provide support to the collections team and assist with the bad debt termination process, including reviewing accounts and preparing write-off journals.
- Working within third-party partner billing and technology systems to ensure complete and accuracy billing of customers' use of third-party services billed by Global Relay.
- Act as the escalation contact for all internal SMB billing inquiries.
- Answer incoming phone calls from escalated customers, including billing inquiries and other post-sales correspondence.
- Perform other accounting duties and ad hoc tasks as necessary.
About you:
- A minimum of 4-5 years experience working in Accounts Receivable/Billing Function.
- Experience in a SaaS billing environment is an asset.
- Post-secondary education in Accounting with a good understanding of financial terminology is an asset.
- Intermediate knowledge of MS Excel (i.e. Pivot tables, V-lookups, etc.), Word, and Outlook.
- Excellent telephone etiquette and ability to write clear and professional formal business communications.
- Exceptional analytical skills, impeccable accuracy with numbers and high attention to detail.
- Strong work ethic and integrity.
- Ability to exercise tact and discretion and to be entrusted with confidential information.
- Exceptional organizational skills with the ability to prioritize and time-manage.
- Ability to work independently as well as within a team with minimal supervision.
- Familiarity with the Salesforce CRM system and/or NetSuite ERP is an asset
- Access to Microsoft Excel will be required as part of the interview process.
Compensation:
Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.
The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program.
For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!
British Columbia - Base salary range
$55,000—$75,000 CAD
What you can expect:
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
To learn more about our business, culture, and community involvement, visit