154 Bnb Assistant jobs in Canada

Job Description

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
• Answers phones and welcomes guests in a prompt and courteous manner.
• Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
• Efficiently books guest reservations requested by phone, in person, or online.
• Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

• Previous experience in front desk or in a hotel is an asset.
• Proficient in English.
• Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Job Description

Salary:

Who We Are
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 430 Employees is a core component of Centurions success since 2003. Centurion Apartment Real Estate Investment Trust (REIT) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.

Our Mission
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values
Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us
We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Vacation Policy based on Length of Service; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

Overview

Reporting to the Assistant General Manager, the Front Desk Agent is responsible for the professional leasing and administration of a Centurion Property Associates Inc. The MARQ managed student housing community.

The Front Desk Agent will act as a Team Lead to the part-time Customer Service Representatives (CSRs), providing CSRs with tasks and guidance so as to ensure that the needs of all current and prospective Residents are met in accordance with established standards.

Responsibilities

Customer Service

Professionally, promptly and courteously handle all current and prospective Residents inquiries, feedback, complaints or concerns, and escalate any issues to the Assistant General Manager or General Manager. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurions Vision, Mission and Values. Promote a strong sense of community amongst the Residents.

Ongoing Operations

Acting as a Team Lead, assist with organizing the duties and responsibilities of Customer Service Representatives during their shifts. Ensure all general emails are responded to daily. Professionally greet all Residents and Guests who enter the building. Conduct viewings and tours with prospective Residents, while promoting Centurions value proposition. Provide prospective Residents with related information and forms, helping to fill-out applications and collect completed forms. Assist with organizing, marketing and hosting student events, including Open Houses, tabling and Resident events. Assist with move-ins and move-outs, as per the Operations Calendar, Move-In Process and the Post Lease Checklist, conducting suite inspections with Residents as required. Inform the Assistant General Manager of any deficiencies or problems noted in the buildings or properties that require attention.

Administration and Reporting

Ensure that the Front Desk is kept in an orderly and organized state at all times. Assist with general front desk duties, including photocopying, scanning, faxing and filing documents. Ensure all administrative supplies are kept in stock. Complete other duties as assigned.

Requirements

• A passion for excellence in customer service delivery;
• Customer Service experience preferably in student housing;
• Exceptional oral and written communication skills;
• Excellent organizational skills with a strong ability to multi-task;
• Highly motivated;
• Excellent interpersonal skills;
• Knowledge of other languages an asset;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to issues.
• Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner; and
• Be available for a full-time modified schedule.

Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for a current vacancy.

Job Description

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
• Answers phones and welcomes guests in a prompt and courteous manner.
• Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
• Efficiently books guest reservations requested by phone, in person, or online.
• Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

• Previous experience in front desk or in a hotel is an asset.
• Proficient in English.
• Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Job Description

JOB DESCRIPTION

Job Description: Guest Services Representative

First impressions are everything! As a Guest Services Representative with Executive Suites Hotel and Resort Squamish you will have the opportunity to create lasting memories for every guest; welcoming them from the moment they walk in the doors!

Hotel Overview: Executive Suites Hotel and Resort Squamish provides a choice of 111 Studio, One or Two Bedroom Hotel Suites that offer comfortable, mountain-influenced, condo-style accommodations with world-class amenities and scenic views.

Summary of Responsibilities:

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

• Checking guests in and out of hotel per Executive Hotel Standards
• Handles guest complaints and concerns in an efficient and timely manner
• Oversees VIP guests; arrivals and departures
• Coordinating and multi-tasking job duties in a busy environment
• Cross-trained in all functions of the Front office department: Night Audit, Switchboard, etc.
• Reservations- comfortable with booking reservations
• Processing guests’ accounts
• Works with a balanced a cash float
• Provides excellent customer service as per hotel standards
• Greets guests as they enter and exit the hotel.
• Provides information regarding the Hotel, town attractions, activities etc.

• •Excellent communication and organizational skills
• •Strong interpersonal and problem solving abilities
• •Highly responsible & reliable
• •Ability to work cohesively with fellow colleagues as part of a team
• •Ability to work well unsupervised, at a fast pace while maintaining quality standards
• •Ability to focus attention on guest needs, remaining calm and courteous at all times
• •Impeccable grooming and presentation
• •Completely fluent English language skills, both written and verbal
• •Commitment to provide excellent service and exceed guests' expectations
• •Must be available to work varying shifts, overtime, weekends and holidays
• Already living in Squamish

Job Description

Salary:

Front Desk Agent

Position Information

Primary Location: On MV Isabelle X/ Saga-Company Vessels alongside Squamish, BC
Employee Status: Rotational

No. of Vacancy: 16

Company Operating Name: Bridgemans Crew Management Ltd.

Business Address: 2512 Yukon St, Vancouver, BC V5Y 0H2.

Terms of Employment: Rotational schedule for three years with the possibility of extension

Language of Work: English

Wages/ Salary: $CAD (Hourly) 20.00 to 28.50/-

Benefits Package offered: Vessel Protection and Indemnity Insurance

Contact Information:

The Company

Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) provides flexible, full-service vessels for industrial workforce accommodation, logistics and ferry service at any location throughout the world. BSG customizes services to the exact needs and locations of clients, ensuring that solutions meet precise specifications, including logistics, crew transfers, housekeeping, catering and the fulfillment of all HSE requirements.

Key Responsibilities

Reporting to the Hotel Manager, the responsibilities and essential job functions include, but are not limited to, the following:

• Check in and check out guests in a confident, professional, and friendly manner.
• Follow up with the guest after check-in to ensure the guest is satisfied with the accommodations as well as offer any assistance.
• Anticipate guests needs, respond promptly and acknowledge all guests with the highest level of hospitality.
• Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
• Review arrivals, noting special requests, and blocking rooms as necessary.
• Complete all items as listed on shift checklists.
• Bucket checks to be performed by each shift to verify data as it pertains to the Bechtel accommodations lists and guest signature on the Check In Slip.
• Prepare statistical & daily reports.
• Issue guest safety deposit boxes as requested.
• Advise guests of any messages, mail, faxes, etc., received for them.
• Communicate services and in-house amenities to guests.
• Take, record, and relay messages accurately, completely, and legibly
• Communicate pertinent guest information to designated departments/personnel
• Meet with departing Front Desk Agent to review business status, log book, and follow-up items.
• Provide Concierge service knowledge of local restaurants, local attractions, guest amenities, guest activities and events on board the Vessel.
• Knowledgeable of Vessel fire and emergency procedures.
• Keep the front desk as well as the lobby areas clean and well organized.
• Assist with reservations in a professional manner.
• Legibly document maintenance needs in the front desk log and submit to the Manager.
• Maintain complete knowledge at all times of:

- All Vessel features/services, hours of operation.

-All room types, numbers, layout, dcor, and locations.

-Daily house count and expected arrivals/departures.

-Room availability status for any given day.

-Scheduled daily events & activities.

• Balance all miscellaneous income departments against vouchers and property management system totals.
• Initiate the Night Audit process in the Property Management system.
• Prepare all next day guest reservations arrivals Check In Slips.
• Prepare all management reports for vessel management.
• Prepare appropriate housekeeping reports for the next business day.
• Assist with responsibilities and duties in the absence of or due to heavy volume in the areas of Concierge, Tour Host, Lobby coverage, and any other department that requires assistance.

Qualifications

• STCW Basic Safety Courses
• Seafarer's Medical Certificate
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Be able to work in a standing position for long periods of time.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.
• Ability to accurately compute and manipulate mathematical calculations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
• Ability to effectively deal with internal and external customers.
• Ability to work under pressure during the check-in/check-out process and to handle multiple tasks at once.
• Punctuality and regular, reliable attendance
• Honesty and Integrity

Working Conditions

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50lbs
• Frequent kneeling, pushing, pulling and lifting
• Occasional ascending or descending ladders, stairs and ramps

At Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) we believe that each employee contributes directly to our growth and success. We are committed to workplace excellence, safe work environments and the communities where we work and live. Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) hires on the basis of merit and is committed to Employment equity and development.

Job Description

The Team
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

The Role
As a key member of our team the Front Desk Agent is responsible for the daily duties in the front desk department. This includes, greeting guests, check-in and check-out, and providing a high-level guest service. The Front Desk Agent will be able to deal with guest inquiries and concerns in a professional manner. They will be able to work as part of a team and handle pressure in a fast-paced workplace well.

Your contributions to the team include:

• Welcome guests and provide exceptional service throughout their stay.
• Check out guests and build a post-stay relationship.
• Handle guest inquiries and complaints with a high level of professionalism and hospitality.
• Ensure guests requests are handled in a timely and efficient manner.
• Strong knowledge of the Resort facilities and local attractions and events to provide the guests with a memorable and personalized experience.
• Receive packages and messages in an accurate and timely manner.
• Follow department policies, procedures, and service standards.
• Utilize various computer software programs to aid in guest check-in and check-out and process transactions.
• Collaborate with other departments to ensure a seamless experience for guests.
• Maintain full awareness of emergency and safety procedures.
• Provide coverage for the Night Audit shift when required.
• Other tasks and duties as assigned.
• Additional tasks and duties as assigned.

• Minimum 1 year of guest service experience
• Preferably 1 year of experience in hospitality
• Excellent communication and interpersonal skills.
• Willingness to learn new skills.
• Strong organizational skills.
• Self-motivated individual.
• A positive team player.
• High level of attention to detail.
• Good computer software skills.

• Comprehensive employer paid health, vision, and dental coverage for you and your family.
• Access to ongoing training and development opportunities to support your career growth and advancement within the company.
• Employee and Family Assistance Program.
• Discounts on various resort amenities and services such as food, golf, retail, and spa.
• Support for your health and wellness goals.
• Registered Pension Plan (RPP) eligibility after 1 year.
• Accommodations available for qualifying candidates.

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Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upward mobility. 

Job Specifications:

• Expected Pay Range: $20.00 - $4.06 / hour
• Shift & Schedule Availability:  Full Time
• Skill Level: Entry

Job Responsibilities:

• Work face to face with customers 

• Check guests in and out 

• Answer phones 

• Handle all customer needs 

• Maintain a professional appearance and demeanor at all times 

• Help resolve discrepancies with guest bills 

• Other duties as assigned 

Job Requirements:

• Must be able to communicate fluently in English  

• Friendly, strong people skills 

• Somewhat strong computer skills 

The expected pay range is $20.00 - $24.06 This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  507229
Reference Date: 09/18/2024 
Job Code Function: Front Office  

Job Description

Salary:

Are you a people-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? Join our team as a Front Desk Agent and be the friendly face that welcomes and assists our guests, ensuring a memorable and enjoyable experience.

Summary

Under the direction of the Front Office Manager/Rooms Division Manager, the Front Desk Agent will be responsible for ensuring our guests receive the highest level of guest service, and hotel standards are met and maintained at all times. The Front Desk Agent must be professional, energetic, passionate and customer-focused. This position must have outstanding customer service as they are the first people guests are greeted by, so kindness is key!

Essential Duties and Responsibilities

• Warmly greets and assists all guests
• Check guests in and out of the hotel; answer inquiries; arrange guest transportation.
• Ensure all Hotel standards for Front Desk Agents are being met and exceeded.
• Count and verify cash, shift activity, keys, gift certificates, etc., with departing shift.
• Print updated in-house, arrival, departure, and room status reports.
• Check telephone interfaces throughout the shift; check all unresolved departures.
• Review service requests for arrivals; complete welcome calls.
• Refer all inquiries to the appropriate individuals or departments across the organization.
• Take and record telephone calls, emails, or written messages for in-house guests.
• Observe and report any security issues.
• Respond to clients complaints in a timely and professional manner
• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
• Upsell additional facilities and services, when appropriate
• Arrange transportation for guests, if needed
• Perform other duties as assigned.

Education, Qualification and Requirements

• One to two years of related hospitality experience preferred.
• Experience in all aspects of customer service.
• 1 to 2-year Degree or Diploma; related experience and/or training; or equivalent combination of education and experience
• Ability to analyze and interpret clients needs and offer the appropriate options, solutions, and resolutions.
• Exceptional conflict resolution, negotiation, and objection-handling skills.
• Able to respond quickly in a dynamic and changing environment.
• Able to build and maintain lasting relationships with corporate departments, key business partners and customers.
• Knowledge of using Computer and MS Office Applications
• ProServe certification, ProTect certification is an asset
• Able to effectively communicate both verbally and in writing, in English.
• As a condition of employment, associates are to have a criminal record check prior to their first day of work

Work Environment

• This position requires frequent standing and walking
• May perform repetitive work, such as operating a computer, or talking to a guest or telephone.
• May work in a noisy or distracting environment, such as during busy holidays.
• Ability to tolerate exposure to heat and cold

Hours of Work

• The individual must be adaptable and flexible with their time as the work hours for this position will vary depending on operational requirements. Work may include early mornings, late nights, weekend shifts, and holidays.
  

The Red Deer Resort & Casino is an equal opportunity employer and encourages individuals interested in this position to submit a resume.All applicants must be legally entitled to work in Canada. The successful candidate will be subject to criminal record checks and/or other background checks. This position will remain open until a suitable candidate is found.We appreciate and consider all applications; however, only candidates selected for interviews will be contacted.

Job Description

Salary:

Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurions success since 2003. Centurion Apartment Real Estate Investment Trust (REIT) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.

Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values

Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us

We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. We offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

Overview

Reporting to the Property Manager, the Residential Conciergeis responsible for the professional administration and leasing of a Centurion Property Associates Inc. owned and operated multi-family residential building.

The Residential Concierge is accountable for assisting current and prospective Residents, as well as showing available units and successfully securing leases to achieve optimum value for Centurion Property Associates Inc.

Responsibilities

Relationship Development

Develop and foster positive relationships with internal and external stakeholders. Ensure proactive timely resolution of all current and prospective Resident inquiries.

Customer Service

Professionally and courteously handle all current and prospective Resident inquiries, feedback, complaints or concerns, and escalate any issues to the Property Manager. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurions Vision, Mission and Values. Promote a strong sense of community.

Ongoing Operations

Answer all current and prospective Resident inquiries. Conduct viewings with prospective Residents, making sure to promote Centurions value proposition. Provide prospective Residents with related information and forms, helping to fill-out applications and collect completed forms. Obtain all prospective Resident information, including those gathered through email, telephone, or building Guest Cards. Place requesting prospective Residents onto the Waiting List and follow up with them regularly to keep them up-to-date on the status of availability. Assist with organizing, marketing and hosting of events, including Open Houses, Resident events, etc. Assist with move-ins and move-outs, conducting suite inspections with Residents as required. Inform the Property Manager of any deficiencies or problems noted in the buildings or properties that require attention.

Administration and Reporting

Maintain an orderly desk area and complete general clerical duties, including photocopying, scanning, and faxing documents. Complete other duties as assigned.

Requirements

A passion for excellence in customer service delivery;

Exceptional oral and written communication skills;

Excellent organizational skills with a strong ability to multi-task;

Highly motivated;

Excellent interpersonal skills;

Knowledge of other languages an asset;

Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;

Forward thinking with an ability to develop creative strategic solutions to issues; and

Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner.

Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for an existing job vacancy.