4 Board Liaison jobs in Canada
Bilingual Liaison Officer, CAF
Ontario, Ontario
Manulife
Posted 7 days ago
Job Viewed
Job Description
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.
We are seeking a dynamic and strategic Government/Client Liaison to join our team. This role is pivotal in strengthening relationships with the Canadian Armed Forces, ensuring alignment with Manulife's strategic goals, and driving growth opportunities. The successful candidate will act as a primary point of contact, facilitating communication, resolving issues, and promoting innovative solutions.
**Location:** Ottawa, Ontario, Canada
**Special Condition:** Occasionally travel to various locations in Ottawa based on client needs.
**Key Responsibilities:**
+ **Strengthen Client Relationships:**
+ Build and maintain strong, trust-based relationships with the Canadian Armed Forces through regular meetings and engagements.
+ Actively listen to client needs and provide timely, effective responses.
+ **Enhance Communication and Transparency:**
+ Ensure clear and consistent communication between Manulife and the Canadian Armed Forces through regular updates and transparent reporting.
+ Facilitate open channels for feedback and inquiries to improve client satisfaction.
+ **Drive Strategic Alignment:**
+ Align client engagements with Manulife's strategic goals by understanding needs and proposing tailored solutions.
+ Collaborate with internal teams, including Manulife Government Relations to ensure seamless service delivery.
+ **Identify and Pursue Growth Opportunities:**
+ Conduct research to identify new business opportunities with client.
+ Develop proposals and business cases for potential growth initiatives.
+ **Facilitate Problem Resolution:**
+ Act as a key point of contact for resolving client issues, working cross-functionally to provide effective solutions.
+ Ensure follow-up to confirm issue resolution and client satisfaction.
+ Support various project implementations within Manulife or the Canadian Armed Forces.
+ **Promote Innovation and Best Practices:**
+ Advocate for the adoption of innovative solutions that benefit both Manulife and its clients.
+ Share success stories and case studies to demonstrate the impact of innovative practices.
+ **Ensure Compliance and Risk Management:**
+ Monitor compliance with relevant regulations, working with legal and compliance teams to implement necessary changes.
+ Develop risk management strategies to mitigate potential issues.
+ **Measure and Report Performance:**
+ Establish and track KPIs to measure the success of client engagements.
+ Prepare regular performance reports and use data-driven insights to enhance strategies.
**Required Qualifications:**
+ Fully bilingual (French & English)Excellent communication, negotiation, and interpersonal skills.
+ Ability to work independently and collaboratively within a team.
+ Strong analytical and problem-solving skills.
**Preferred Qualifications:**
+ Bachelor's degree in Business Administration, Communications, or a related field.
+ Proven experience in client relationship management, preferably in the Canadian Armed Forces and/or government relations.
+ Canadian Armed Forces experience would be considered an asset.
+ Disability management and/or Life insurance experience would be considered an asset.
+ Strong understanding of regulatory environments and compliance standards.
+ Proficiency in Microsoft Office Suite
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Canadá, Ontario -Remoto a tiempo completo
**Modalidades de Trabajo**
Remoto
**Salary range is expected to be between**
$68,775.00 CAD - $114,625.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
We are seeking a dynamic and strategic Government/Client Liaison to join our team. This role is pivotal in strengthening relationships with the Canadian Armed Forces, ensuring alignment with Manulife's strategic goals, and driving growth opportunities. The successful candidate will act as a primary point of contact, facilitating communication, resolving issues, and promoting innovative solutions.
**Location:** Ottawa, Ontario, Canada
**Special Condition:** Occasionally travel to various locations in Ottawa based on client needs.
**Key Responsibilities:**
+ **Strengthen Client Relationships:**
+ Build and maintain strong, trust-based relationships with the Canadian Armed Forces through regular meetings and engagements.
+ Actively listen to client needs and provide timely, effective responses.
+ **Enhance Communication and Transparency:**
+ Ensure clear and consistent communication between Manulife and the Canadian Armed Forces through regular updates and transparent reporting.
+ Facilitate open channels for feedback and inquiries to improve client satisfaction.
+ **Drive Strategic Alignment:**
+ Align client engagements with Manulife's strategic goals by understanding needs and proposing tailored solutions.
+ Collaborate with internal teams, including Manulife Government Relations to ensure seamless service delivery.
+ **Identify and Pursue Growth Opportunities:**
+ Conduct research to identify new business opportunities with client.
+ Develop proposals and business cases for potential growth initiatives.
+ **Facilitate Problem Resolution:**
+ Act as a key point of contact for resolving client issues, working cross-functionally to provide effective solutions.
+ Ensure follow-up to confirm issue resolution and client satisfaction.
+ Support various project implementations within Manulife or the Canadian Armed Forces.
+ **Promote Innovation and Best Practices:**
+ Advocate for the adoption of innovative solutions that benefit both Manulife and its clients.
+ Share success stories and case studies to demonstrate the impact of innovative practices.
+ **Ensure Compliance and Risk Management:**
+ Monitor compliance with relevant regulations, working with legal and compliance teams to implement necessary changes.
+ Develop risk management strategies to mitigate potential issues.
+ **Measure and Report Performance:**
+ Establish and track KPIs to measure the success of client engagements.
+ Prepare regular performance reports and use data-driven insights to enhance strategies.
**Required Qualifications:**
+ Fully bilingual (French & English)Excellent communication, negotiation, and interpersonal skills.
+ Ability to work independently and collaboratively within a team.
+ Strong analytical and problem-solving skills.
**Preferred Qualifications:**
+ Bachelor's degree in Business Administration, Communications, or a related field.
+ Proven experience in client relationship management, preferably in the Canadian Armed Forces and/or government relations.
+ Canadian Armed Forces experience would be considered an asset.
+ Disability management and/or Life insurance experience would be considered an asset.
+ Strong understanding of regulatory environments and compliance standards.
+ Proficiency in Microsoft Office Suite
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Canadá, Ontario -Remoto a tiempo completo
**Modalidades de Trabajo**
Remoto
**Salary range is expected to be between**
$68,775.00 CAD - $114,625.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
This advertiser has chosen not to accept applicants from your region.
0
Bilingual Liaison Officer, CAF
Ontario, Ontario
Manulife
Posted 7 days ago
Job Viewed
Job Description
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.
We are seeking a dynamic and strategic Government/Client Liaison to join our team. This role is pivotal in strengthening relationships with the Canadian Armed Forces, ensuring alignment with Manulife's strategic goals, and driving growth opportunities. The successful candidate will act as a primary point of contact, facilitating communication, resolving issues, and promoting innovative solutions.
**Location:** Ottawa, Ontario, Canada
**Special Condition:** Occasionally travel to various locations in Ottawa based on client needs.
**Key Responsibilities:**
+ **Strengthen Client Relationships:**
+ Build and maintain strong, trust-based relationships with the Canadian Armed Forces through regular meetings and engagements.
+ Actively listen to client needs and provide timely, effective responses.
+ **Enhance Communication and Transparency:**
+ Ensure clear and consistent communication between Manulife and the Canadian Armed Forces through regular updates and transparent reporting.
+ Facilitate open channels for feedback and inquiries to improve client satisfaction.
+ **Drive Strategic Alignment:**
+ Align client engagements with Manulife's strategic goals by understanding needs and proposing tailored solutions.
+ Collaborate with internal teams, including Manulife Government Relations to ensure seamless service delivery.
+ **Identify and Pursue Growth Opportunities:**
+ Conduct research to identify new business opportunities with client.
+ Develop proposals and business cases for potential growth initiatives.
+ **Facilitate Problem Resolution:**
+ Act as a key point of contact for resolving client issues, working cross-functionally to provide effective solutions.
+ Ensure follow-up to confirm issue resolution and client satisfaction.
+ Support various project implementations within Manulife or the Canadian Armed Forces.
+ **Promote Innovation and Best Practices:**
+ Advocate for the adoption of innovative solutions that benefit both Manulife and its clients.
+ Share success stories and case studies to demonstrate the impact of innovative practices.
+ **Ensure Compliance and Risk Management:**
+ Monitor compliance with relevant regulations, working with legal and compliance teams to implement necessary changes.
+ Develop risk management strategies to mitigate potential issues.
+ **Measure and Report Performance:**
+ Establish and track KPIs to measure the success of client engagements.
+ Prepare regular performance reports and use data-driven insights to enhance strategies.
**Required Qualifications:**
+ Fully bilingual (French & English)Excellent communication, negotiation, and interpersonal skills.
+ Ability to work independently and collaboratively within a team.
+ Strong analytical and problem-solving skills.
**Preferred Qualifications:**
+ Bachelor's degree in Business Administration, Communications, or a related field.
+ Proven experience in client relationship management, preferably in the Canadian Armed Forces and/or government relations.
+ Canadian Armed Forces experience would be considered an asset.
+ Disability management and/or Life insurance experience would be considered an asset.
+ Strong understanding of regulatory environments and compliance standards.
+ Proficiency in Microsoft Office Suite
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Canadá, Ontario -Remoto a tiempo completo
**Modalidades de Trabajo**
Remoto
**Salary range is expected to be between**
$68,775.00 CAD - $114,625.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
We are seeking a dynamic and strategic Government/Client Liaison to join our team. This role is pivotal in strengthening relationships with the Canadian Armed Forces, ensuring alignment with Manulife's strategic goals, and driving growth opportunities. The successful candidate will act as a primary point of contact, facilitating communication, resolving issues, and promoting innovative solutions.
**Location:** Ottawa, Ontario, Canada
**Special Condition:** Occasionally travel to various locations in Ottawa based on client needs.
**Key Responsibilities:**
+ **Strengthen Client Relationships:**
+ Build and maintain strong, trust-based relationships with the Canadian Armed Forces through regular meetings and engagements.
+ Actively listen to client needs and provide timely, effective responses.
+ **Enhance Communication and Transparency:**
+ Ensure clear and consistent communication between Manulife and the Canadian Armed Forces through regular updates and transparent reporting.
+ Facilitate open channels for feedback and inquiries to improve client satisfaction.
+ **Drive Strategic Alignment:**
+ Align client engagements with Manulife's strategic goals by understanding needs and proposing tailored solutions.
+ Collaborate with internal teams, including Manulife Government Relations to ensure seamless service delivery.
+ **Identify and Pursue Growth Opportunities:**
+ Conduct research to identify new business opportunities with client.
+ Develop proposals and business cases for potential growth initiatives.
+ **Facilitate Problem Resolution:**
+ Act as a key point of contact for resolving client issues, working cross-functionally to provide effective solutions.
+ Ensure follow-up to confirm issue resolution and client satisfaction.
+ Support various project implementations within Manulife or the Canadian Armed Forces.
+ **Promote Innovation and Best Practices:**
+ Advocate for the adoption of innovative solutions that benefit both Manulife and its clients.
+ Share success stories and case studies to demonstrate the impact of innovative practices.
+ **Ensure Compliance and Risk Management:**
+ Monitor compliance with relevant regulations, working with legal and compliance teams to implement necessary changes.
+ Develop risk management strategies to mitigate potential issues.
+ **Measure and Report Performance:**
+ Establish and track KPIs to measure the success of client engagements.
+ Prepare regular performance reports and use data-driven insights to enhance strategies.
**Required Qualifications:**
+ Fully bilingual (French & English)Excellent communication, negotiation, and interpersonal skills.
+ Ability to work independently and collaboratively within a team.
+ Strong analytical and problem-solving skills.
**Preferred Qualifications:**
+ Bachelor's degree in Business Administration, Communications, or a related field.
+ Proven experience in client relationship management, preferably in the Canadian Armed Forces and/or government relations.
+ Canadian Armed Forces experience would be considered an asset.
+ Disability management and/or Life insurance experience would be considered an asset.
+ Strong understanding of regulatory environments and compliance standards.
+ Proficiency in Microsoft Office Suite
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Canadá, Ontario -Remoto a tiempo completo
**Modalidades de Trabajo**
Remoto
**Salary range is expected to be between**
$68,775.00 CAD - $114,625.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
This advertiser has chosen not to accept applicants from your region.
1
Account Management - First Line Client Liaison/KYC Officer, Analyst
Toronto, Ontario
MUFG
Posted 22 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Role Overview**
The Analyst, AMT ("Account Management Team") will be responsible for the performance of KYC ("Know Your Customer") client on-boarding, reassessments and other related requests related to the book of work of MUFG Bank Ltd, US branch. The Analyst will act as SME for First Line of Defense and engage clients, RMs, compliance and other stakeholders as appropriate to deliver on goals of the team.
**Responsibilities**
1. Client Onboarding & Relationship Management
+ Ensure timely execution of client onboarding processes and escalate any deals at risk to management proactively.
+ Customize emails to streamline KYC requirements to enhance client experience and reduce complexity.
+ Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to deal sites.
2. KYC Due Diligence & Risk Assessment
+ Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
+ Respond to RFIs related to KYC, risk, and compliance issues with accuracy and timeliness.
+ Maintain deep understanding of client relationships and product risk across global and local business areas.
3. Compliance, Standards & Performance Monitoring
+ Adhere to MUFG's global and U.S. KYC standards and procedures for the First Line of Defense.
+ Meet performance metrics including deal deadlines, document collection SLAs, and KYC quality benchmarks.
+ Identify and escalate risk flags through training and guidance from governance and advisory teams.
4. Stakeholder Collaboration & Escalation Management
+ Partner with RMs and product groups to address AML, sanctions, and compliance issues effectively.
+ Communicate assertively and professionally with internal and external stakeholders.
+ Develop subject matter expertise in assigned verticals.
5. Operational Support
+ Adhere to policy requirements and timely training completion.
+ Be a team player and cross-support team members and/or other verticals as assigned by Director
+ Support cross-functional initiatives and projects assigned by management, including VP/Director-led efforts.
+ Support and enable GCIB to meet its goals/targets, help reignite revenue growth & facilitate other pillars of our bank/FLODCO strategy including"one FLODCO team"attitude.
**Qualifications**
+ Prior 1-3 years experience of working with Corporate Banking clients (preferably in Client Onboarding & KYC area)
+ Ability to work in a fast paced culture and deadline driven environment
+ Keen interest in understanding BSA/AML, OFAC & Sanctions laws and regulations
+ Exhibit culture of strong risk principles
+ Ability to engage local & overseas stakeholders in different time zones
+ Bachelor's degree in Business, Finance, Economics or equivalent work experience
+ CAMS (Certified Anti-Money Laundering Specialist) Certification is considered an asset
+ Proficiency in MS Word; MS Excel;
+ Excellent communication skills;
+ Strong reasoning and problem solving skills;
+ Excellent multitasking skills and task organizing ability;
+ Strong time management skills, Ability to perform in a deadline driven environment;
+ Openness to learning new technologies. We are exploring updates and migration to various systems and tools not limited to PowerBI, MS Copilot.
The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch ("MUFG Bank Canada") or MUFG Securities (Canada), Ltd. ("MUFG Securities Canada"). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.
Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.
- As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
- As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Role Overview**
The Analyst, AMT ("Account Management Team") will be responsible for the performance of KYC ("Know Your Customer") client on-boarding, reassessments and other related requests related to the book of work of MUFG Bank Ltd, US branch. The Analyst will act as SME for First Line of Defense and engage clients, RMs, compliance and other stakeholders as appropriate to deliver on goals of the team.
**Responsibilities**
1. Client Onboarding & Relationship Management
+ Ensure timely execution of client onboarding processes and escalate any deals at risk to management proactively.
+ Customize emails to streamline KYC requirements to enhance client experience and reduce complexity.
+ Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to deal sites.
2. KYC Due Diligence & Risk Assessment
+ Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
+ Respond to RFIs related to KYC, risk, and compliance issues with accuracy and timeliness.
+ Maintain deep understanding of client relationships and product risk across global and local business areas.
3. Compliance, Standards & Performance Monitoring
+ Adhere to MUFG's global and U.S. KYC standards and procedures for the First Line of Defense.
+ Meet performance metrics including deal deadlines, document collection SLAs, and KYC quality benchmarks.
+ Identify and escalate risk flags through training and guidance from governance and advisory teams.
4. Stakeholder Collaboration & Escalation Management
+ Partner with RMs and product groups to address AML, sanctions, and compliance issues effectively.
+ Communicate assertively and professionally with internal and external stakeholders.
+ Develop subject matter expertise in assigned verticals.
5. Operational Support
+ Adhere to policy requirements and timely training completion.
+ Be a team player and cross-support team members and/or other verticals as assigned by Director
+ Support cross-functional initiatives and projects assigned by management, including VP/Director-led efforts.
+ Support and enable GCIB to meet its goals/targets, help reignite revenue growth & facilitate other pillars of our bank/FLODCO strategy including"one FLODCO team"attitude.
**Qualifications**
+ Prior 1-3 years experience of working with Corporate Banking clients (preferably in Client Onboarding & KYC area)
+ Ability to work in a fast paced culture and deadline driven environment
+ Keen interest in understanding BSA/AML, OFAC & Sanctions laws and regulations
+ Exhibit culture of strong risk principles
+ Ability to engage local & overseas stakeholders in different time zones
+ Bachelor's degree in Business, Finance, Economics or equivalent work experience
+ CAMS (Certified Anti-Money Laundering Specialist) Certification is considered an asset
+ Proficiency in MS Word; MS Excel;
+ Excellent communication skills;
+ Strong reasoning and problem solving skills;
+ Excellent multitasking skills and task organizing ability;
+ Strong time management skills, Ability to perform in a deadline driven environment;
+ Openness to learning new technologies. We are exploring updates and migration to various systems and tools not limited to PowerBI, MS Copilot.
The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch ("MUFG Bank Canada") or MUFG Securities (Canada), Ltd. ("MUFG Securities Canada"). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.
Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.
- As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
- As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
2
Account Management - First Line Client Liaison/KYC Officer, Vice President
Toronto, Ontario
MUFG
Posted 22 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The Vice President, AMT ("Account Management Team") will be responsible for the performance of KYC ("Know Your Customer") client on-boarding, reassessments and other related requests related to the book of work of MUFG Bank Ltd, US branch. The VP ("Vice President") will partner with and engage clients, LOBs ("Line of Business") and other enterprise stakeholders including Compliance, Legal, BURCO ("Business Unit Risk & Compliance Officer"), Audit, Risk, Operations and Account Management team based in the US.
**Role Responsibilities**
1. Client Onboarding & Relationship Management
+ Ensure timely execution of client onboarding processes and escalate any deals at risk to management proactively.
+ Tailor and streamline KYC requirements to enhance client experience and reduce complexity.
+ Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to confidential deal sites.
2. KYC Due Diligence & Risk Assessment
+ Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
+ Respond to RFIs related to KYC, risk, and compliance issues with accuracy and timeliness.
+ Maintain deep understanding of client relationships and product risk across global and local business areas.
3. Compliance, Standards & Performance Monitoring
+ Adhere to MUFG's global and U.S. KYC standards and procedures for the First Line of Defense.
+ Meet performance metrics including deal deadlines, document collection SLAs, and KYC quality benchmarks.
+ Identify and escalate risk flags through training and guidance from governance and advisory teams.
4. Stakeholder Collaboration & Escalation Management
+ Partner with RMs and product groups to address AML, sanctions, and compliance issues effectively.
+ Communicate assertively and professionally with internal and external stakeholders, including vertical heads.
+ Develop subject matter expertise in assigned verticals and collaborate with audit and control offices as needed.
5. Team Oversight & Operational Support
+ Provide coaching and oversight to junior team members in Canada, ensuring policy adherence and timely training completion.
+ Support cross-functional initiatives and projects assigned by management, including Director-led efforts.
+ Foster a collaborative team environment aligned with GCIB and FLODCO strategic goals.
**Qualifications**
+ Bachelor's degree in Business, Finance, Economics or equivalent work experience
+ CAMS (Certified Anti-Money Laundering Specialist) Certification is considered an asset
+ Prior experience of working with Corporate Banking clients (preferably in Client Onboarding & KYC area)
+ Ability to work in a fast paced culture and deadline driven environment
+ Awareness & understanding of Know Your Customer (KYC) due diligence procedures
+ Understanding of Final CDD Rule -Understanding of rules involving BSA/AML, OFAC & Sanctions
+ Exhibit culture of strong risk principles
+ Ability to engage local & overseas stakeholders in different time zones Proficiency in MS Word; MS Excel;
+ Excellent communication skills;
+ Strong reasoning and problem solving skills;
+ Excellent multitasking skills and task organizing ability;
+ Strong time management skills, Ability to perform in a deadline driven environment;
+ Openness to learning new technologies. We are exploring updates and migration to various systems and tools not limited to PowerBI, MS Copilot.
The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch ("MUFG Bank Canada") or MUFG Securities (Canada), Ltd. ("MUFG Securities Canada"). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.
Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.
- As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
- As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The Vice President, AMT ("Account Management Team") will be responsible for the performance of KYC ("Know Your Customer") client on-boarding, reassessments and other related requests related to the book of work of MUFG Bank Ltd, US branch. The VP ("Vice President") will partner with and engage clients, LOBs ("Line of Business") and other enterprise stakeholders including Compliance, Legal, BURCO ("Business Unit Risk & Compliance Officer"), Audit, Risk, Operations and Account Management team based in the US.
**Role Responsibilities**
1. Client Onboarding & Relationship Management
+ Ensure timely execution of client onboarding processes and escalate any deals at risk to management proactively.
+ Tailor and streamline KYC requirements to enhance client experience and reduce complexity.
+ Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to confidential deal sites.
2. KYC Due Diligence & Risk Assessment
+ Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
+ Respond to RFIs related to KYC, risk, and compliance issues with accuracy and timeliness.
+ Maintain deep understanding of client relationships and product risk across global and local business areas.
3. Compliance, Standards & Performance Monitoring
+ Adhere to MUFG's global and U.S. KYC standards and procedures for the First Line of Defense.
+ Meet performance metrics including deal deadlines, document collection SLAs, and KYC quality benchmarks.
+ Identify and escalate risk flags through training and guidance from governance and advisory teams.
4. Stakeholder Collaboration & Escalation Management
+ Partner with RMs and product groups to address AML, sanctions, and compliance issues effectively.
+ Communicate assertively and professionally with internal and external stakeholders, including vertical heads.
+ Develop subject matter expertise in assigned verticals and collaborate with audit and control offices as needed.
5. Team Oversight & Operational Support
+ Provide coaching and oversight to junior team members in Canada, ensuring policy adherence and timely training completion.
+ Support cross-functional initiatives and projects assigned by management, including Director-led efforts.
+ Foster a collaborative team environment aligned with GCIB and FLODCO strategic goals.
**Qualifications**
+ Bachelor's degree in Business, Finance, Economics or equivalent work experience
+ CAMS (Certified Anti-Money Laundering Specialist) Certification is considered an asset
+ Prior experience of working with Corporate Banking clients (preferably in Client Onboarding & KYC area)
+ Ability to work in a fast paced culture and deadline driven environment
+ Awareness & understanding of Know Your Customer (KYC) due diligence procedures
+ Understanding of Final CDD Rule -Understanding of rules involving BSA/AML, OFAC & Sanctions
+ Exhibit culture of strong risk principles
+ Ability to engage local & overseas stakeholders in different time zones Proficiency in MS Word; MS Excel;
+ Excellent communication skills;
+ Strong reasoning and problem solving skills;
+ Excellent multitasking skills and task organizing ability;
+ Strong time management skills, Ability to perform in a deadline driven environment;
+ Openness to learning new technologies. We are exploring updates and migration to various systems and tools not limited to PowerBI, MS Copilot.
The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch ("MUFG Bank Canada") or MUFG Securities (Canada), Ltd. ("MUFG Securities Canada"). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.
Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.
- As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
- As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Board liaison Jobs in Canada !
3