11 Burnaby Hospital jobs in Canada

Overview

We are seeking a dedicated and organized Patient Care Coordinator to join our dental team. In this role, you will be the primary point of contact for patients, ensuring they receive exceptional care and support throughout their visit. You will play a vital role in managing patient schedules, coordinating appointments, and providing administrative support within a medical or dental office setting.

Duties

• Greet patients warmly and assist them with check-in procedures.
• Schedule, confirm, and manage patient appointments efficiently.
• Maintain accurate patient records and ensure compliance with privacy regulations.
• Communicate effectively with patients regarding their treatment plans and follow-up care.
• Collaborate with dental staff to coordinate patient care and address any concerns.
• Utilize medical terminology to assist in the documentation of patient interactions.
• Provide administrative support including filing, data entry, and managing office supplies.
• Handle patient inquiries and resolve issues in a professional manner.

Qualifications

• Previous experience in a dental office or dental office is highly desirable.
• Familiarity with dental terminology is essential for effective communication.
• Strong organizational skills and attention to detail are required.
• Excellent interpersonal skills to interact positively with patients and staff.
• Proficiency in office procedures and administrative support tasks.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• A commitment to providing compassionate care to all patients. Join our team as a Patient Care Coordinator and contribute to delivering outstanding dentalcare services while enhancing the patient experience
• Knowledge of AbelDent preferred

Job Type: Full-time

Pay: $17.20-$25.00 per hour

Expected hours: 35 per week

Benefits:

• Dental care
• On-site parking
• RRSP match

Work Location: In person

Job Description

Launch Your Healthcare Career with CDS Location: Corporate Head Office (Yonge and Bloor) Type: Part-Time (Saturday, Sunday) | Entry-Level | Students Welcome About Canadian Dental Services (CDS) At CDS, we’re not just running dental clinics — we’re reimagining the way Canadians experience oral healthcare. We own and operate clinics across the country, ensuring patients receive exceptional care through innovation, compassion, and operational excellence. We believe our people are our strongest advantage. That’s why we invest in ambitious, high-potential individuals who want more than just a job — they want a career with purpose, growth, and impact. Why This Role is Your Perfect Starting Point The Patient Care Specialist position is your gateway to a long-term, thriving career in healthcare administration and leadership. You’ll begin at the heart of our operations — our Patient Support Centre — where you will: * Connect with patients across Canada and bring them back to the care they need. * Develop world-class communication skills in persuasion, empathy, and service excellence. * Understand the inner workings of healthcare operations while making an immediate impact on patient outcomes. This isn’t just about booking appointments — it’s about becoming a trusted voice for patients and learning the skills that will carry you into leadership. Building Your Foundation * Master patient communication and service strategies. * Learn the operational systems that make healthcare run efficiently. * Gain insight into every step of the patient journey.  Growth Track We offer two clear career pathways so you can grow where your strengths and passions lead you. Practice & People Leadership * Prepares you for a career in Healthcare Industry. * Develops skills in leadership, people management, and clinic operations. Who We’re Looking For * Current or recent university graduates or early-career professionals in health sciences, business, communications, or related fields. * Exceptional interpersonal and communication skills. * A genuine passion for healthcare and patient experience. * Ambition to learn, grow, and leadership Why Choose CDS * A clear, supported career path from day one — no guesswork. * Mentorship from seasoned healthcare leaders committed to your growth. * Opportunities nationwide across our extensive clinic network. * Work that matters — every call you make contributes to better health outcomes. * A culture of growth and innovation where your ideas are valued. Your future in healthcare leadership starts here. If you’re ready to turn your ambition into action, join CDS and begin the journey to becoming one of tomorrow’s leaders in the dental industry. Canadian Dental Services is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description

Salary: $24.15/hr

CVOS Oral Surgery is looking for experienced Patient Care Representatives/Dental Receptionists who are committed to providing the best experience to patients.

We offer a positive, co-operative environment where teamwork is key. Unlike other dental offices, we are not open evenings or weekends which allows for a more balanced work life.

This is a full timeposition that will be guaranteed 30 hours per week, but averages 40+ hours. You will be required to work in our clinics throughout Halton and Mississauga, so if you don't mind travelling and are looking for a new opportunity, we want to hear from you.

NO AGENCIES PLEASE

We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please inform us if you require accommodations during the interview process

CVOS is a unionized workplace with the UFCW

Job Description

Patient Care Coordinator - Red Deer, AB
 

• Warmly welcome clients and assist them with purchases, booking appointments and answer general therapy inquiries. 
• Promptly answer telephone calls and receive faxes, distribute correspondence and inquiries to appropriate associates, requisition supplies and additional office duties. 
• Billing insurance and government agencies. 
• Maintain accurate records of submission and payment, minimize accounts receivable and ensure prompt collection of outstanding payments. 
• Adhere to patient charting protocols in Electronic Medical Records system. 
• Assist with the initial Oxygen set-up with provision of equipment and instructions.
• Assist with basic troubleshooting of Oxygen Therapy equipment and/or PAP equipment and supplies.
• Assist clients with CPAP set-up.
• Troubleshoot PAP equipment and supplies.
• Assist with CPAP inventory.
• Re-supply calls to clients.
• Able to lift 50 pounds of equipment.
• Support marketing efforts by maintaining literature supplies, forming relationships with referral sources, assisting social media efforts, and managing patient experience feedback. 
• Required to be part of the on-call rotation, a fair and equitable schedule.

• A minimum of 2+ years in Medical Administration or Customer Service experience is preferred.
• Experience in healthcare or sleep therapy is considered an asset but it is not required, training is provided.
• Registered healthcare professional (RN/RPN) is a plus but not a requirement. We welcome all applicants!

• Must have a valid driving license and clean drivers abstract.
• A background in sales support and merchandising is considered an asset.
• Excellent organizational and administrative skills with impeccable attention to detail.
• Proficiency working with Microsoft Office Suite (Word, Excel, and Outlook), Quickbooks, or similar accounting software & experience with CRM/EMR or related system.
• The ability to quickly learn and understand various processing in a constantly changing environment. 
• A professional, friendly interpersonal manner with strong customer service values.
• Strong written and verbal communication skills.
• Good time management skills and ability to work effectively under pressure and meet demanding deadlines.
• Ability to multi-task, assess situations and prioritize tasks accordingly.
• Good listening skills along with the ability to accept and follow directions.

• Competitive Salary
• Comprehensive Benefits Plan
• RRSP Matching Program
• Health Life insurance
• Dental and Vision
• Mileage pay/reimbursement
• Excellent Work/Life balance

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Job Description

Duties:

• The patient care coordinator is responsible for booking patient appointments and facilitating an excellent custom service experience.
• You will be answering phones, booking appointments, confirming appointments, answering and responding to any leads through web marketing platforms or any new patient referral inquiries, poke calls, RecallMax follow-ups, and pre-determinations; as well as acquiring and presenting a break-down of benefits and the cost of treatment to patients.

Qualifications:

• You must have a minimum 3 years experience in sales and service.

Who We Are:

Optical Studio is a local, independently owned optometry clinic with two locations dedicated to enhancing the way people experience life. Guided by our core values —Inspired, Compassion, Teamwork, Quality, Respect, and Timeliness —we create a supportive, patient-focused environment where patients and employees feel valued. Our team is passionate about delivering exceptional care and continuously growing together.

Who You Are:

You are a compassionate, reliable professional who puts patients first. You think critically, pay attention to detail, and thrive in a fast-paced, team-oriented environment. You are not afraid to ask questions, share ideas, and suggest improvements that make your role and the clinic even better. You lift up and support your teammates, genuinely investing in exceptional patient care. You are eager to learn, grow and contribute to a workplace that values Inspiration, Compassion, Teamwork, Quality, Respect, and Timeliness.

Position Purpose and Objectives

The Optometric Assistant/Patient Care Coordinator (PCC) plays a vital role in clinic efficiency and improving patient care. Key responsibilities include patient reception, appointment scheduling, managing medical records and billing, and conducting optometric testing. This role also involves overseeing communication between departments and triaging patients.

All on-the-job training for this position will take place at our Lethbridge office.

We are currently hiring for two full-time positions:

Lethbridge Office – One full-time position based in our Lethbridge location

Fort Macleod Office – One full-time position based primarily in our Fort Macleod location (You will work four days per week in Fort Macleod and one day a week in Lethbridge).

Your primary responsibilities will encompass, but not be limited to:

• Greeting and guiding patients and visitors to the clinic

• Maintaining electronic medical records (EMR) in Visual Eyes

• Verifying and processing third-party insurance, cash, and point-of-sale payments

• Managing incoming telephone calls and responding or redirecting as required

• Handling all appointment bookings

• Triage emergency calls during operating hours

• Once fully trained on equipment and required procedures, you will perform diagnostic testing including, but not limited to, auto-refraction, measuring ocular pressure, and capturing ocular scans according to defined quality control measures

• Engaging patients and explaining procedures during diagnostic testing

• Sanitizing pre-test and exam lanes

• Instructing patients on contact lens insertion and removal

• Assisting in the inventory control of contact lens trials

Required Qualifications

• High School Diploma or equivalent

• Proficiency in Windows-based software and Microsoft applications

• Strong time management and organizational skills, with attention to detail.

• Clear and professional verbal and written communication skills.

• Ability to set priorities, manage multiple tasks, and handle challenging situations with tact, professionalism and diplomacy.

Preferred Qualifications

• Familiarity with an electronic records management system

• Previous experience in a medical/health care office

What we offer

• Comprehensive benefits program

• Store Discount

• Professional development opportunities

• Company events

• On-Site parking

Company events

Job Type: Full-time up to 40 hours per week.

Pay: The starting pay range is $ $21.00 per hour, and the wage will correspond with experience and education.

If you are passionate about delivering exceptional patient care and want to work in a supportive, dynamic, and continuous learning environment, apply now to join our team

How to apply:

Send your resume to and specify which position you are applying for.

Closing date: September 25, 2025

We thank all who apply; however, only those selected for an interview will be contacted.

Applicants must be legally eligible to work in Canada.

Patient Clinical Care Coordinator – Calgary Oral & Maxillofacial Surgery (Calgary OMS)

Calgary Oral and Maxillofacial Surgery (Calgary OMS) is a dynamic private surgical practice that provides a full scope of oral and maxillofacial surgeries ranging from wisdom tooth removal and dental implant surgery to corrective jaw surgeries and emergency care.

Calgary OMS is a fully digital practice seeking a highly motivated and organized Patient Clinical Care Coordinator to join our administrative team. The successful candidate will play a crucial role within the practice by working closely with patients and assisting them along their surgical journey.

Our Work Environment Includes

• Friendly and lively team atmosphere
• A spacious, modern administrative area
• Regular training, support, and team building

Responsibilities and Duties

• Ensure all patients and support persons are provided with ongoing information and compassionate support throughout their experience
• Schedule all incoming referrals and manage patient appointments
• Coordinate with and provide support to the Patient Care Teams regarding consults and surgical bookings, ensuring appropriate documentation is completed
• Answer and assist incoming telephone calls
• Demonstrate strong attention to detail and a patient-focused approach with an understanding of systems and processes
• Maintain current knowledge of technology, billing, practice administration, and role responsibilities
• Work cooperatively with colleagues and foster positive interactions with patients
• Undertake other related duties as required

Job Type: Full-time

Pay: Up to $27.00 per hour

Experience:

• Dental: 1 year (preferred)

Work Location: In person