85 Business Applications jobs in Canada

Job Description

Salary: $61.809 - $77.261 per hour

Contribute to the City of Hamilton, one of Canadas largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31317 - Supervisor Business Applications - Emergency Services
• Union: Non-Union
• Job Description ID #: 1490
• Close date: Interested applicants please submit your application by 4:00 p.m. on September 3, 2025.
• Duration: Up to 12 months
• Internal applicants should apply with your work e-mail address. External applicantsare considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Manager of Business Applications, the Supervisor, Business Applications (Emergency Services), facilitates the effective use of corporate resources including business applications, technologies, databases, processes, and employees to meet the strategic and operational business needs of clients. The Supervisor ensures the accurate definition of application requirements including business, functional and technical specifications, and designs. The Supervisor oversees the sustainment of the citys Emergency Services technology platforms. The Supervisor oversees the development and documentation of processes and procedures for maintenance and support of the technology for the delivery of critical 24x7 emergency services, such as Fire, and NG911.

GENERAL DUTIES

Provides direction and leadership to a team of technology professionals who support the delivery of IT services to Hamilton Fire.

Oversees the development of roadmaps for the technology upgrades in Hamilton Fire in alignment with product vendors.

Leads Information Technology initiatives that may span City of Hamilton departments and impacts multiple technical environments. This requires advanced knowledge and insight in multiple municipal, business, and/or technology areas. The Supervisor may be assigned to one or more projects as a steering committee member, project team member and/or a project lead.

The Supervisor will perform the role of Customer Relationship Manager (CRM) for Fire, Police and EMS. As the IT liaison to assigned City divisions, the CRM is responsible for an in depth understanding of the Client groups they support and would work with a Business Relationship manager and Enterprise Architecture board to identify and recommend the best technology solution to address business strategic objectives and subsequently facilitates the deployment of the identified solutions.

Manages the performance of staff and external consultants supporting emergency services technology solutions including daily operational supervision, resource scheduling, skills development and disciplinary actions.

Develops work plans for a variety of related assignments or projects which includes identifying tasks to be completed, assigning staff resources, and coordinating the delivery of outputs.

Evaluates staff performance through the Citys Performance Accountability and Development process. Identifies opportunities for performance improvement and recommends appropriate methods for realization thereof (training, mentoring).

Responsible for the recruitment of prospective candidates; prepares and administers assessment tools to evaluate candidate suitability.

Assists in the development of sectional and divisional goals that align with the goals of the department, corporation, and council.

Ensures resolution to complex technical problems related to the operation and performance of emergency services technology solutions and recommends any necessary enhancements to the applications.

Supports the design, development and execution of system test plans, implementation plans and post-implementation reviews in collaboration with other Information Technology sections.

Manages and prioritizes outstanding issues and support staff in the development of resolution plans. Ensures appropriate information is communicated to clients.

Works collaboratively with multi-disciplinary teams and external partners to develop overall designs for application development, maintenance, and implementation projects.

Manages resources to ensure the successful delivery of new projects, application upgrades, system enhancements and post implementation support.

Leads and/or collaborates in the planning, scheduling, and purchasing technology. Prepares Requests for Proposals and evaluates bids for purchasing additional software and services with IT Management Team and business owners.

Researches, compiles, and synthesizes information with regard to emergency services technology processes or applications.

Contributes to, and assists the Manager in, the preparation of annual training plans and budget plans and recommends future budget appropriations.

Will be required to provide support to staff performing after hours on-call duties.

May be assigned to an initiative or project requiring the individual to take direction from other IT Managers.

Responsible for researching and recognizing opportunities for continuous improvement and business process re-engineering with respect to the strategies and technologies that directly relate to the management and delivery of emergency services.

Creates reports to various Committees and Council.

Delivers presentations to a variety of audiences including the citys Senior Leadership Team.

Ensures that employees are provided with and use the appropriate equipment, material and/or procedures required to perform the assigned duties. Ensures that all employees perform work in accordance with applicable health and safety legislation and all City of Hamilton corporate and departmental policies and procedures. Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies or procedures.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned which are directly related to the responsibilities of the position.

QUALIFICATIONS

1. University Degree or College Diploma in Computer Science, Information Systems or related discipline or an equivalent combination of education and relevant business experience.
   
2. Extensive progressive experience in the implementation and sustainment of enterprise technology solutions with a focus on emergency services.
   
3. Seven to 10 years progressive experience in systems analysis, application design and development.
   
4. Five or more years experience leading teams of developers and support staff.
   
5. Strong knowledge of system development lifecycles and supporting practices.
   
6. Understanding of Emergency Services system functionality, architecture and integrations, ensuring seamless interoperability between Computer Aided Dispatching, Records Management, Paging & Station Alerting, Radio network, Next Generation 911 and Automated Vehicle location solutions.
   
7. Experience creating and executing unit test plans/scripts.
   
8. Knowledge of fundamental ITIL standards.
   
9. Proven analytical and problem-solving abilities to resolve complex business and technology issues.
   
10. Exemplary communication skills.
    
11. Must be able to convey abstract thoughts and ideas to a diverse audience.
    
12. Ability to make sound and logical judgments.
    
13. Strong interpersonal, written, and oral communication skills.

NOTE 1: As a condition of employment, the successful applicant(s) will be required to obtain a Criminal Record & Judicial Matters Check (CRJM), at their own expense, prior to beginning work in this position.

NOTE 2:

As a condition of employment, the successful applicant(s) will be required to undergo a Social Media Background Check which will be conducted by Human Resources. This report must meet the employers satisfaction to proceed with employment.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination. Please note that your application may be shared with third party recruitment supports solely for the City of Hamilton position(s) to which you have applied. All resulting offers of employment will be provided directly from the City of Hamilton.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes.Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

About Capital One Canada.

For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!

Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.

At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.

About the Team

In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.

About the Role

The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.

Your Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals

• Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon

• Leadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

• Execution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently

• Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

Bachelor's Degree (Master's Degree preferred)
At least 5 years of experience in quantitative analysis/financial modeling

At least 5 years of experience in qualitative analysis
At least 3 years of experience in people management
At least 3 years of experience in project management
At least 2 years of experience in competitive/market analysis

Preferred Qualifications:

Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About Capital One Canada.

For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!

Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.

At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.

About the Team

In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.

About the Role

The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.

Your Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals

• Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon

• Leadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

• Execution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently

• Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

Bachelor's Degree (Master's Degree preferred)
At least 5 years of experience in quantitative analysis/financial modeling

At least 5 years of experience in qualitative analysis
At least 3 years of experience in people management
At least 3 years of experience in project management
At least 2 years of experience in competitive/market analysis

Preferred Qualifications:

Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description

Salary:

Company Overview

Jesta I.S. is a leading supplier of ERP software for the apparel, footwear, and softgoods industries. Our global client base includes many recognizable brands and continues to grow. We are seeking a Business Analysis Managerto join our Professional Services team in Montreal.

Position Summary

The ideal candidate will have a strong background in both business analysis and technical subject matter expertise, along with proven leadership experience in a fast-paced environment. You will drive the alignment of business objectives with technology solutions, guide your team in effective communication with stakeholders, and ensure timely and high-quality delivery of software projects and customer engagements from the Business Analyst Team.

Main Responsibilities

• Lead a team of business analysts and solution SMEs, providing guidance and mentorship to drive professional development and deliver high-quality analysis and project deliverables.
• Continuously develop and advance the capabilities and strength of the BA and SME team, aligning the team with company growth strategies through improvement initiatives, team leadership and succession planning.
• Develop and maintain short and longer resource demand and capacity models, effectively balancing project priorities, individual team member development plans, and business/client continuity.
• Drive outcome based continuous improvement initiatives by analyzing business processes and identifying opportunities for innovation and efficiency.
• Develop KPIs to measure team and project performance, continuously assessing and improving processes.
• Champion change management efforts and BA best practices, ensuring the successful adoption of new software solutions and process improvements within the organization.
• Oversee and ensure the quality of all requirements documentation, ensuring it meets the needs of internal teams (engineering, UX, sales) and external stakeholders.
• Foster continuous collaboration between the professional services teams and product owners, ensuring that customer direction is aligned with product strategy and vision.
• Facilitate collaboration between stakeholders to gather requirements, define project scope, and ensure alignment with business objectives and product vision.
• Act as the point of escalation for any complex business or technical issues that arise during the project lifecycle.
• Conduct regular performance reviews for your team, providing feedback, career development, and growth opportunities.
• Work closely with leadership and product teams to develop and refine product and client strategiesbased on market trends, customer feedback, and internal data.

Required Qualifications

• Bachelors degree in Business Administration, Information Technology, Computer Science or related field
• Minimum of 3 years of experience in Managing Business Analysts as direct reports
  
• 8+ years of experience in business analysis or a related field, with a track record of successfully managing teams
• Knowledge of multiple delivery methodologies and experience working in cross-functional teams
• Exceptional communication skills, high attention to detail with the ability to quickly gain stakeholders' trust. Effective influencer, adept at reconciling diverse viewpoints.
• Strong interpersonal skills and the ability to work with diverse teams.
• High level of discretion with confidential matters.

Preferred:

• Experience in a leadership role within a fast-paced environment, preferably in the technology or supply chain sectors
• Knowledge of multiple delivery methodologies and experience working in cross-functional teams
• Experience with retail, wholesale and/or manufacturing industry IT systems will be a plus
• Advanced degree in Business Administration, Computer Science, or a related field

Additional details

Preference will be given to candidates available for a hybrid work arrangement in Montreal, QC.

We thank all applicants for their interest. However, only shortlisted candidates will be contacted.

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Prsentation de lentreprise
Jesta I.S. est un fournisseur de premier plan de logiciels ERP pour les industries de lhabillement, de la chaussure et des biens de consommation. Notre clientle mondiale inclut de nombreuses marques reconnues et ne cesse de crotre. Nous recherchons une Gestionnaire de l'analyse d'affaires pour rejoindre notre quipe Produit Montral.

Rsum du Poste
Le/la candidat(e) idal(e) possdera une solide exprience en analyse daffaires ainsi quune expertise technique avre, complte par une exprience de leadership dans un environnement dynamique. Vous assurerez lalignement des objectifs commerciaux avec des solutions technologiques, guiderez votre quipe dans une communication efficace avec les parties prenantes, et garantirez la livraison en temps voulu et de haute qualit des projets logiciels et des engagements clients mens par lquipe des analystes daffaires.

Responsabilits Principales

• Diriger une quipe danalystes daffaires et dexperts techniques, en fournissant orientation, mentorat et soutien pour assurer le dveloppement professionnel et la qualit des livrables.
• Dvelopper et renforcer les comptences de lquipe, en alignant ses capacits sur les stratgies de croissance de lentreprise par le biais dinitiatives damlioration, de leadership et de planification de la relve.
• laborer et maintenir des modles de demande et de capacit des ressources court et long terme, en quilibrant efficacement les priorits des projets, le dveloppement individuel des membres de lquipe et la continuit des activits commerciales.
• Piloter des initiatives damlioration continue en analysant les processus mtier pour identifier des opportunits dinnovation et defficacit, et en dfinissant des indicateurs cls de performance (KPIs) pour mesurer la performance de lquipe et des projets.
• Promouvoir et mettre en uvre des pratiques exemplaires en gestion du changement et en analyse daffaires afin dassurer ladoption russie de nouvelles solutions logicielles et damliorer les processus existants.
• Superviser la qualit de toute la documentation des exigences, en veillant ce quelle rponde aux besoins des quipes internes (ingnierie, UX, ventes) et des parties prenantes externes.
• Favoriser la collaboration entre les quipes de services professionnels et les propritaires de produits afin daligner la stratgie produit sur les orientations clients et la vision globale du produit.
• Servir de point descalade pour toute problmatique complexe, quelle soit dordre commercial ou technique, survenant durant le cycle de vie du projet.
• Mener des revues de performance rgulires pour lquipe, en fournissant des retours constructifs et en offrant des opportunits de dveloppement de carrire.
• Collaborer troitement avec la direction et les quipes produit pour laborer et affiner les stratgies produit et client, en sappuyant sur les tendances du march, les retours clients et les donnes internes.

Qualifications Requises

• Diplme de licence en administration des affaires, technologies de linformation, informatique ou domaine connexe. Un diplme de niveau suprieur est un atout.
• Minimum de 3 ans dexprience en gestion directe danalystes daffaires, ainsi que 8+ ans dexprience en analyse daffaires ou dans un domaine connexe, avec un historique probant de gestion dquipes.
• Connaissance de plusieurs mthodologies de livraison et exprience de travail en quipes transversales.
  Excellentes comptences en communication (crite et orale) et capacit influencer et concilier divers points de vue.
• Solides aptitudes relationnelles, capacit travailler avec des quipes diversifies et grer des informations confidentielles avec un haut niveau de discrtion.

Qualifications Prfres

• Exprience dans un rle de leadership dans un environnement rapide, de prfrence dans les secteurs technologiques ou de la chane dapprovisionnement.
• Une connaissance approfondie de diverses mthodologies de livraison et une exprience confirme au sein dquipes transversales.
• Une exprience avec les systmes informatiques des secteurs du commerce de dtail, de gros ou de fabrication constitue un atout.

Informations Complmentaires
La prfrence sera accorde aux candidats disponibles pour un mode de travail hybride Montral (QC).

Nous remercions tous les candidat(e)s pour leur intrt; toutefois, seules les personnes prslectionnes seront contactes pour la suite du processus.

The purpose of this senior role is to provide business expertise and analysis in the service of the global Wealth Management group in a business analysis, project management and product owner capacity. In this role, the senior director will use their business experience to provide high-level context to other senior business leaders on Wealth Management projects. This is in contrast to other BA roles, in which the analyst is focussed on one particular project and the incumbent details for specification and testing. The senior director will also utilise their direct work experience to build relationships with the Wealth and Front Office business so that the requirements definition cycle is shortened, issues are identified or understood quickly, and test cases are as effective and efficient as possible.

In essence, we are looking for a Senior Director who can work in a hybrid BA/COO capacity for the entire global portfolio of programs across the Wealth business. This is both a 'hands on' and a strategic leadership role which will include 360 assessment and direction of your peer group and senior interaction with the business and organizational leadership.

Primary Objectives:

• Develop and maintain relationships with the client base for all assigned projects.
• Take over and fix red projects/programs.
• Communicate business issues and medium-to-high level requirements to other BA’s and project/program managers on assigned projects.
• Ensure that all the group's deliverable documents (Business Requirements Doc, Functional Specifications, and System Requirements Specifications) are of high quality and in line with the project objectives.
• Provide mentoring and knowledge transfer for senior wealth group members.
• Provide informal and formal assessments of the group’s work output including peer group.
• Assist other Directors and VPs with overall management of the Global Group.

Required Skills:

• At least 10 years of experience in complex IT projects as a Business Analyst or Business SME.
• 5- 8 years Wealth Management project experience as a BA or Wealth Management business domain experience.
• 6+ years of experience working in a major transformation initiative ie analysis including requirements definition, feasibility studies, cost estimates, proposals, business process mapping, design, development, quality assurance, user acceptance testing and implementation.
• 5+ years in a strategic leadership capacity.
• 3+ years of experience in Agile delivery methodology.

The purpose of this senior role is to provide business expertise and analysis in the service of the global Wealth Management group in a business analysis, project management and product owner capacity. In this role, the senior director will use their business experience to provide high-level context to other senior business leaders on Wealth Management projects. This is in contrast to other BA roles, in which the analyst is focussed on one particular project and the incumbent details for specification and testing. The senior director will also utilise their direct work experience to build relationships with the Wealth and Front Office business so that the requirements definition cycle is shortened, issues are identified or understood quickly, and test cases are as effective and efficient as possible.

In essence, we are looking for a Senior Director who can work in a hybrid BA/COO capacity for the entire global portfolio of programs across the Wealth business. This is both a 'hands on' and a strategic leadership role which will include 360 assessment and direction of your peer group and senior interaction with the business and organizational leadership.

Primary Objectives:

• Develop and maintain relationships with the client base for all assigned projects.
• Take over and fix red projects/programs.
• Communicate business issues and medium-to-high level requirements to other BA’s and project/program managers on assigned projects.
• Ensure that all the group's deliverable documents (Business Requirements Doc, Functional Specifications, and System Requirements Specifications) are of high quality and in line with the project objectives.
• Provide mentoring and knowledge transfer for senior wealth group members.
• Provide informal and formal assessments of the group’s work output including peer group.
• Assist other Directors and VPs with overall management of the Global Group.

Required Skills:

• At least 10 years of experience in complex IT projects as a Business Analyst or Business SME.
• 5- 8 years Wealth Management project experience as a BA or Wealth Management business domain experience.
• 6+ years of experience working in a major transformation initiative ie analysis including requirements definition, feasibility studies, cost estimates, proposals, business process mapping, design, development, quality assurance, user acceptance testing and implementation.
• 5+ years in a strategic leadership capacity.
• 3+ years of experience in Agile delivery methodology.