2,912 Business Management jobs in Canada
Business Management Assistant
Posted today
Job Viewed
Job Description
Job Description
We are a sales firm based in the Richmond area, focused on growing our business through relationship-based sales. As we continue to grow, we are on the search for a dedicated individual to join our sales team as a Business Management Assistant and support our sales efforts while gaining hands-on experience on the ins and outs of our business.
As a Business Management Assistant on our sales team, you will be responsible for direct client engagement, account management, and business development. If you are someone who is detail-oriented with strong communication skills and looking to excel in your career in sales and management, apply to our Business Management Assistant position today.
Responsibilities of the Business Management Assistant:
- Directly engage with current and new clients, offering products and services that are tailored to each individual's needs.
- Support the sales team and other Business Management Assistants in the day-to-day operations, refining sales strategies, and improving customer service.
- Build and maintain relationships with current and new clients, and ensure their continued satisfaction.
- Keep records of all client interactions and sales transactions to accurately track sales performance and client retention.
- Actively participate in weekly trainings with Senior team members and other Business Management Assistants to grow business development and leadership skills.
- Resolve clients' complaints or concerns with professionalism, offering personalized solutions and ensuring a seamless experience.
- Proactively identify opportunities to streamline the sales processes and drive business growth
Qualifications of the Business Management Assistant:
- A high school diploma or equivalent is required. Upper-level education or coursework is desired
- Previous experience as a Business Management Assistant, in sales, customer service, or a related field is preferred
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational skills
- Ability to work independently and as part of a team
- Flexibility to work evenings and weekends as needed
If you are ready to join a dynamic and supportive team and contribute to the success of the business, apply to our Business Management Assistant position today. We’d love to hear from you!
Business Analyst - Change Management
Posted today
Job Viewed
Job Description
Job Description
Are you an effective communicator with strengths in technical writing. Are you keen on growing and putting your skills to good use? Broadstreet’s Change Management Office is looking for a business analyst to join our expanding team. As an analyst you will be required to perform strategic business analysis with stakeholders across a wide range of departments in support of corporate goals and objectives. You will be involved in building relationships, interviewing, and documenting complex business processes. In this role you will research, write, and understand the functionality and purpose of products and services, then translate this understanding into text that is easily absorbed and understood by any reader.
Your contributions to the team include:
- Work with key internal stakeholders and subject matter experts to implement changes to existing documents to ensure site procedures, processes, and other forms of documentation are relevant, correct, and of sufficient detail and clarity.
- Create, maintain, and publish project documentation, including manuals, policy and procedure documents, training material and job aids.
- Gather information from multiple sources (site documentation, regulations, best practices, key site personnel) and review to ensure important information is included in site documentation.
- Lead the maintenance of various operating and procedure manuals
- Coordinate, write and review Visio Diagrams, including Swimlane, BPMN, activity and other process diagrams.
- Research and review processes that support business functions and system requirements.
- Analyze the effectiveness and efficiency of business processes and develop strategies for enhancing them.
- Provide estimates and prioritize work to meet timelines, analyze documentations and recommend solutions.
- Schedule, coordinate and facilitate stakeholder meetings to gather requirements to understand current state and define future state.
- Requirements gathering, through workshops, interviewing, and other techniques.
- Prepare documentation and instructional material that is concise and easy to understand.
What you need to be successful:
- Post-secondary education in business, communications or equivalent
- Ability to communicate complex ideas in a concise manner
- Demonstrated experience modeling and mapping business processes
- Proficient in Technical and user-oriented language writing
- Technical accuracy in writing user documentation
- Adept at maintaining document version control
- Excellent knowledge of systems and functional analysis, quality assurance, and change management best practices.
- Excellent organizational, analytical, and time-management skills with the ability to multi-task across projects and priorities
- Proficient in Microsoft Office Suite, Visio, Excel, Powerpoint
- Able to adapt to and learn new software quickly
- Skilled at document formatting and design
- Effective time management
- Attention to detail
The perks:
- Employer paid extended health, vision, and dental coverage (including family)
- Employee and Family Assistance Program
- Yearly health and wellness benefit
- RPP eligibility after one year
Why Broadstreet?
Broadstreet Properties is a family owned and operated property management company partnered with Seymour Pacific Developments to build apartment and townhome communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone. Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes and is committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law.
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Sr. Manager, Business Management
Posted 2 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**JOB DESCRIPTION**
Within Platform & Technology, Delivery and Operations are a critical capability for TD as we invest and grow for the future to be the better bank. It is a core part of our guiding principles to focus on delivery outcomes, fostering speed and innovation, and modernizing our operating model. As we continue to build towards that future for the bank, our group will be leaders in advancing delivery practices; deliver strategic advice, reporting, analysis, and insights to our partners with a focus on outcomes; drive and measure continuous improvement and efficiency/productivity in our operations and across Platforms & Technology. We are proud to offer an engaging, results-oriented, collaborative, and inclusive work environment to our colleagues and partners.
**KEY ACCOUNTABILITIES**
+ Strategic leader responsible for optimizing technology operations, driving business alignment and efficient execution of P&T initiatives.
+ Lead financial management team and process across platforms
+ Ensure area of work is executed consistently and meets group standards
+ Influence, and collaborate on how to drive process efficiencies, meet risk and governance requirements in tools development
+ Own interaction/governance framework with key stakeholders
+ Lead and manage regular touchpoints with key partners and impacting LOBs
+ Provide seasoned specialized finance, operations and tooling knowledge, advice and/or guidance to various stakeholders and team members on Financial Management and execution.
+ Create a positive work environment and assume a prominent position on the leadership team by championing P&T and D&Os, vision and shared commitments
**KNOWLEDGE AND SKILLS**
+ Extensive knowledge in finance, accounting and operation functions
+ Experienced in Clarity PPM and financial, project and resource functionalities
+ Innovative thinker with continuous improvement mentality
+ Business acumen with the ability to distil complex information, develop business cases and effectively communicate ideas and recommendations
+ Great communication skills and ability to develop effective executive presentations
+ Strong relationship management skills with both internal and external vendors and partners
+ Solid balance between challenging the status quo and moderating change impact to the business
+ Ability to work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed
+ Ability to lead and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
+ Flexible and adaptable to changing situations and environments
+ Knowledgeable in Agile delivery methodology and principles
**Education**
+ Bachelor's degree or equivalent work experience
+ Finance and accounting experience required
+ Accounting designation is an asset
+ 10+ years of related experience
+ 5+ years of people management experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Sr. Manager, Business Management
Posted 3 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**CUSTOMER**
+ Develop, communicate and implement a holistic strategy for own specific business management function in support of and integrated with the overall business strategy
+ Oversee / lead / manage and plan a work activity that may require alignment across multiple areas
+ Lead the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas
+ Lead partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
+ Act as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed
+ Ensure an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
+ Forecast programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders
+ Provide functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction
**SHAREHOLDER**
+ Ensure team adheres to enterprise frameworks and methodologies related to overall business management activities
+ Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
+ Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
+ Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required
+ Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
+ Identify, mitigate and report on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed
+ Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
+ Work closely with key business leaders to optimize TDBG's resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
+ Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
+ May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
+ Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
+ Oversee or lead the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
**EMPLOYEE / TEAM**
+ Responsible for management of the overall team(s) providing both leadership and guidance
+ Set targets and objectives for the team, and deliver results
+ Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
+ Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
+ Co-ordinate necessary resources to ensure completion by deadlines
+ Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members' assessment of performance and development plans
+ Prioritize and manage own workload in order to deliver quality results and meet timelines
+ Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
+ Establish effective relationships across multiple business and technology partners, program and project managers
+ Participate in knowledge transfer within the team and business units
**BREADTH & DEPTH**
+ Oversee and lead a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope
+ Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
+ Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
+ Set operational team direction and collaborate with others to execute on common goals
+ Focus on longer-range planning for functional area (e.g. 12 months or greater)
+ Generally reports to business management executive
**EXPERIENCE & EDUCATION**
+ Undergraduate degree
+ 10+ years relevant experience
+ Strong expertise in Risk Management
+ Advanced in Data Risk methodology
+ Strong knowledge of substantive testing, automated control testing, 1st line QA/QC testing
+ Advanced knowledge of Python & SQL (Reading, writing , knowledge of joints etc.)
+ Advanced knowledge of MS Excel (Pivot, Vlook-ups, Formula, etc.)
+ Experience working in Collibra
+ Advanced knowledge of PowerApps, Power BI, Data Visualization, Visio, MS Office
+ Experience in leading offshore & onshore teams
+ Excellent Communication Skills and Stakeholder Management skills
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Business Analyst - Change Management (Winnipeg)
Posted today
Job Viewed
Job Description
Job Description
Are you an effective communicator with strengths in technical writing. Are you keen on growing and putting your skills to good use? Broadstreet’s Change Management Office is looking for a business analyst to join our expanding team. As an analyst you will be required to perform strategic business analysis with stakeholders across a wide range of departments in support of corporate goals and objectives. You will be involved in building relationships, interviewing, and documenting complex business processes. In this role you will research, write, and understand the functionality and purpose of products and services, then translate this understanding into text that is easily absorbed and understood by any reader.
Your contributions to the team include:
- Work with key internal stakeholders and subject matter experts to implement changes to existing documents to ensure site procedures, processes, and other forms of documentation are relevant, correct, and of sufficient detail and clarity.
- Create, maintain, and publish project documentation, including manuals, policy and procedure documents, training material and job aids.
- Gather information from multiple sources (site documentation, regulations, best practices, key site personnel) and review to ensure important information is included in site documentation.
- Lead the maintenance of various operating and procedure manuals
- Coordinate, write and review Visio Diagrams, including Swimlane, BPMN, activity and other process diagrams.
- Research and review processes that support business functions and system requirements.
- Analyze the effectiveness and efficiency of business processes and develop strategies for enhancing them.
- Provide estimates and prioritize work to meet timelines, analyze documentations and recommend solutions.
- Schedule, coordinate and facilitate stakeholder meetings to gather requirements to understand current state and define future state.
- Requirements gathering, through workshops, interviewing, and other techniques.
- Prepare documentation and instructional material that is concise and easy to understand.
What you need to be successful:
- Post-secondary education in business, communications or equivalent
- Ability to communicate complex ideas in a concise manner
- Demonstrated experience modeling and mapping business processes
- Proficient in Technical and user-oriented language writing
- Technical accuracy in writing user documentation
- Adept at maintaining document version control
- Excellent knowledge of systems and functional analysis, quality assurance, and change management best practices.
- Excellent organizational, analytical, and time-management skills with the ability to multi-task across projects and priorities
- Proficient in Microsoft Office Suite, Visio, Excel, Powerpoint
- Able to adapt to and learn new software quickly
- Skilled at document formatting and design
- Effective time management
- Attention to detail
The perks:
- Employer paid extended health, vision, and dental coverage (including family)
- Employee and Family Assistance Program
- Yearly health and wellness benefit
- RPP eligibility after one year
Why Broadstreet?
Broadstreet Properties is a family owned and operated property management company partnered with Seymour Pacific Developments to build apartment and townhome communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone. Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes and is committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law.
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HCmGc88QqN
Business Information Management Analyst
Posted 7 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Data & Analytics
**Pay Details:**
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview**
The Financial Crime Risk Management (FCRM) group at TD Bank Group (TDBG) is accountable for establishing Enterprise Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to ensure that all TDBG businesses remain compliant with AML/ATF regulatory expectations in all jurisdictions where TDBG operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements, conducting annual enterprise-wide AML risk assessments, maintaining the Global AML Policy (including Know Your Customer (KYC) and Enhanced Due Diligence on High-Risk Customers); currency transaction and suspicious transaction monitoring and reporting; screening TDBG customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees, and independent AML testing.
**Job Description**
We are looking for a **Business Information Management Analyst** to join the Data Strategy and Management team, to drive data issue resolution and own data risk metrics reporting based on data management standards and procedures and ensure alignment with Enterprise Data Management Office (EDMO) standards.
In this role, you will:
+ Collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs
+ Work closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards
+ Participate in the day-to-day operation of the Data Issue Management practice with stakeholders in FCRM, Data as a Service (DaaS), Technology and Lines of Business, ensuring appropriate priority is assigned to data issues, and high priority data issues are investigated and resolved within the defined SLAs.
+ Act as the first point of escalation for risks and issues impacting timely resolution of high priority data issues.
+ Identify and execute risk mitigation and issue resolution activities to return status of high priority data issues to Green.
+ Detect and escalate risks and issues requiring executive attention and/or intervention to Senior Manager, AVP and/or VP in a timely manner; present concise risk/issue description (problem statement), impact statement ("so what") and recommendations to executives for decision making, both orally and in writing.
+ Keep AVP of the Data Strategy & Management apprised of state of high priority data issue resolution and month-over-month trend.
+ Identify and implement solutions to return metrics to Green.
+ Develop and maintain knowledge of data available from upstream sources and data within various AML platforms; and data elements critical to AML capabilities/use cases.
+ Identify opportunities to streamline and improve the Data Issue Management practice on an ongoing basis.
+ Keep current on emerging ML/TF trends and regulatory requirement changes, as well as the Bank's data management standards.
+ Develop technical skills and soft skills required of own team; Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
**Job Requirements:**
+ Undergraduate degree; 7+ years of data management focused experience in an AML or Risk Management background.
+ Strong in data analysis; solid understanding of how data is enabling AML capabilities, able to explain "so-what" from AML risk & control perspective.
+ Demonstrated stakeholder management skills.
+ Excellent at driving multiple stakeholders towards a common goal.
+ Strong and demonstrated communication, writing, and presentation skills.
+ Strong storytelling, slide development, and report writing skills.
+ Ability to work effectively in a fast-paced environment while demonstrating flexibility to adjust to changing work priorities.
+ Highly organized and diligent individual with the ability to work independently and manage multiple workstreams.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Business Analyst- Deposits, Cash Management
Posted 8 days ago
Job Viewed
Job Description
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Business Management Journey Specialist (TD Asset Management)
Posted 6 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Additional Job Description
**Overview**
Our vision to be the Better Bank is grounded in our purpose-driven and forward-focused strategy. amidst a rapidly changing landscape, we know that technology plays a critical role in achieving this vision and delivering on our strategy. It also signals the need to accelerate investment in emerging capabilities to adapt to the changes happening around us and respond to customer needs more quickly. To accomplish this, we're evolving our platforms, introducing key enterprise practices and re-imagining our customer journeys as part of the Next Evolution of Work (NEW).
NEW will empower colleagues to make decisions faster, work more efficiently to quickly identify and address customer and market trends to deliver innovative solutions at an unprecedented pace. NEW will enable us to move with purpose towards common goals, simplify how we work and elevate how we deliver customer value. By joining NEW, you'll have the opportunity to be part of a new way of working while making an impact on the future of banking in ways you've never imagined.
As a member of a Journey, you'll be responsible for understanding and serving our customers' needs and experiences within the end-to-end customer life cycle. You will continuously contribute to building innovative products and services that exceed customers' expectations.
**Job Details**
Under NEW, a Product refers to a business or technology-enabled feature, service or offering that creates value for the customer. Customer can be seen as both external TD customer and/or internal customer, as in the business line which the Journey supports. As a Journey Specialist, you will primarily be responsible for delivering on prioritized initiatives within your Product Group.
To provide that support, you will align with the Pod's Product Owner and Product Group's Owner to follow a product vision. You will provide user story designs, oversee development and completion of those designs, create and maintain a prioritized product backlog, and manage delivery blockers. You'll also continuously assess customer feedback by taking the pulse of the market, driving innovation and collaborating with stakeholders.
As a Journey Specialist, you will actively consider how to maximize value, assess how the product or the delivery process can be continuously improved, contribute to a positive work environment, and ensure that the work embodies the Agile principles of transparency, collaboration, and engagement.
The objectives for this role include the following:
+ Support the development of epics, stories & tasks aligned to the journey objectives, and help deliver the business's strategic priorities.
+ Lead & support workstreams tied to business functions.
+ Act as source for innovation, pulled through customer insights and creating a better customer/employee experience.
+ Ensure key partners are fully engaged in your workstreams, and that the solutions you help develop thoughtfully take into account stakeholder feedback.
**Job Responsibilities:**
_Pod Responsibilities:_
+ Continuously align with Product Owner and/or Product Group Owner on overall strategic vision, product delivery roadmap and user story design, development, and completion oversight
+ Proactively manage business, technology, and vendor stakeholders to obtain inputs needed for product development in a timely manner and actively communicate to Business and other Journey/Platform members, product changes and backlog priorities.
+ Lead conversations with multiple stakeholders to obtain feedback for backlog management where competing priorities may exist
+ Deliver financial results for the product / product suite via operation of all available 'levers', create and deliver business cases to achieve strategic business results (acquisition, retention, customer experience, engagement, and market share
+ Participate in Scrum or Kanban events (e.g. stand-ups, retrospectives) to express new ideas for improving product value or delivery efficiency and share with leadership as appropriate
+ Proactively engage business process partners to ensure customers or end-users are prepared for application and Day 2 process changes
+ Proactively raise issues that impede the efficient delivery of customer-focused increments
+ Adhere to enterprise frameworks or methodologies that relate to activities within the Journey
+ Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate) to make product delivery decisions and escalating to Product Owner and/or Product Group Owner as appropriate.
+ Monitor and keep abreast of emerging issues, trends and evolving regulatory changes to the regulatory environment and partner with the Product Owner to consider impacts or changes to product strategy as needed
+ Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Job Requirements**
+ Knowledge of products and processes used in the institutional investment industry
+ 7+ years relevant experience
+ 4+ years project delivery or Agile- related delivery experience
+ Project management experience are considered an asset
+ Scaled Agile Framework (SAFe) experience operating in scaled agile delivery is considered an asset
+ Strong communication skills, verbal and written
+ Ability to present to senior management
***4 days required in the office***
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.