35 Business Processes jobs in Canada
Manager, Alberta Regulated Business Analysis
Calgary, Alberta
NRG Energy, Inc.
Posted 3 days ago
Job Viewed
Job Description
Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
More information is available at Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.
**Job Summary:**
The Manager, Alberta Regulated Business Analysis will lead the development of analytical models in support of the strategic and financial outcomes of the Regulated Go-To-Market team and will be responsible for supporting business decisions and strategic recommendations to drive results including consolidated site counts, acquisition, retention, customer experience, margin, and economic profit. The Manager will have the responsibility of maintaining the financial model used to support Direct Energy Regulated Services non-energy application. The Manager must have the ability to effectively influence others without direct authority (that is, at or above their level). The individual will work as part of the Regulated Go-To-Market team, however, will influence the goals and objectives of the Customer Management, Digital & Marketing, Product, Operations, Finance and Regulatory Affairs teams. This individual will also be asked to prepare presentation materials to communicate the results of the analysis, recommendations and other relevant information with internal and external stakeholders.
**Essential Duties/Responsibilities:**
+ Lead and support the development of the models which support the strategic outcomes of the Regulated Go-To-Market team including the regulatory applications to the Alberta Utilities Commission that drive revenues exceeding C$1B annually.
+ Support the development of robust models in support of financial planning and results for the Regulated Go-To-Market team including forecasting, scenario analysis, and decision implications including rate changes and rider calculations, as well as ongoing quality assurance and auditing of the revenue models.
+ Directly support the development of regulatory applications including modelling of various forecast assumptions, responses to information requests, development of compliance filings, drafting and editing.
+ Coordinate monthly regulated gas and electricity rate calculations approvals on behalf of the Regulated Go-To-Market team related to the Gas Cost Flow-through Rate (GCFR) and Rate of Last Resort (RoLR).
+ Develop and present written material such as reports and PowerPoint presentations to explain and support analysis, recommendations, and outcomes, including as a witness during regulatory proceedings and hearings.
+ Work closely with Finance and Operations teams to undertake monthly review and analysis of actual revenues and costs in comparison to the applied for or approved revenues and costs and analyze impacts to economic profit.
+ Develop ad hoc and emergent business decision support analysis, modeling expertise and recommendations in support of the Regulated and, as necessary, Competitive Go-To-Market teams.
**Working Conditions:**
+ Open office environment.
+ Ability to work from home while remaining effective and productive.
+ Some overtime required as special projects arise.
+ Some travel may be required.
**Minimum Requirements:**
+ University degree in Finance, Accounting, Computer Science, Mathematics, Economics, Business or related discipline.
+ Minimum 5 years of experience in a combination of financial analysis, business, operational effectiveness or related field.
+ Demonstrated ability to develop financial and analytical models.
**Preferred Qualifications:**
+ Preference for candidates with experience within the energy industry, ideally in customer operations, finance, accounting, and/or commercial areas.
+ Understanding of the Alberta regulatory utility industry.
+ Knowledge of the Alberta retail natural gas and electricity market.
**Additional Knowledge, Skills and Abilities:**
+ Superior analytical skills including expertise in Excel and model development and ability to pass on these skills to team members. Skill test will be a requirement of the recruitment process.
+ Ability to work independently with minimal direction.
+ Ability to provide influence and direction to individuals at or above one's level.
+ Demonstrated problem solving skills with a high level of attention to detail.
+ Excellent communication skills (written and verbal) and ability to present confidently to wide-ranging audience including leadership and external stakeholders.
+ Ability to excel in a fast paced, changing environment; effectively managing multiple activities and meeting deadlines.
+ Strong capabilities in Word and PowerPoint.
+ Demonstrate a strong commitment to continuous learning and process improvement.
+ Experience working with AI tools and platforms is a plus.
**Physical Requirements:**
+ Ability to work at a computer for long hours.
NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers, and to ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.
Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.
_DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to_ _if you have any questions._
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
More information is available at Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.
**Job Summary:**
The Manager, Alberta Regulated Business Analysis will lead the development of analytical models in support of the strategic and financial outcomes of the Regulated Go-To-Market team and will be responsible for supporting business decisions and strategic recommendations to drive results including consolidated site counts, acquisition, retention, customer experience, margin, and economic profit. The Manager will have the responsibility of maintaining the financial model used to support Direct Energy Regulated Services non-energy application. The Manager must have the ability to effectively influence others without direct authority (that is, at or above their level). The individual will work as part of the Regulated Go-To-Market team, however, will influence the goals and objectives of the Customer Management, Digital & Marketing, Product, Operations, Finance and Regulatory Affairs teams. This individual will also be asked to prepare presentation materials to communicate the results of the analysis, recommendations and other relevant information with internal and external stakeholders.
**Essential Duties/Responsibilities:**
+ Lead and support the development of the models which support the strategic outcomes of the Regulated Go-To-Market team including the regulatory applications to the Alberta Utilities Commission that drive revenues exceeding C$1B annually.
+ Support the development of robust models in support of financial planning and results for the Regulated Go-To-Market team including forecasting, scenario analysis, and decision implications including rate changes and rider calculations, as well as ongoing quality assurance and auditing of the revenue models.
+ Directly support the development of regulatory applications including modelling of various forecast assumptions, responses to information requests, development of compliance filings, drafting and editing.
+ Coordinate monthly regulated gas and electricity rate calculations approvals on behalf of the Regulated Go-To-Market team related to the Gas Cost Flow-through Rate (GCFR) and Rate of Last Resort (RoLR).
+ Develop and present written material such as reports and PowerPoint presentations to explain and support analysis, recommendations, and outcomes, including as a witness during regulatory proceedings and hearings.
+ Work closely with Finance and Operations teams to undertake monthly review and analysis of actual revenues and costs in comparison to the applied for or approved revenues and costs and analyze impacts to economic profit.
+ Develop ad hoc and emergent business decision support analysis, modeling expertise and recommendations in support of the Regulated and, as necessary, Competitive Go-To-Market teams.
**Working Conditions:**
+ Open office environment.
+ Ability to work from home while remaining effective and productive.
+ Some overtime required as special projects arise.
+ Some travel may be required.
**Minimum Requirements:**
+ University degree in Finance, Accounting, Computer Science, Mathematics, Economics, Business or related discipline.
+ Minimum 5 years of experience in a combination of financial analysis, business, operational effectiveness or related field.
+ Demonstrated ability to develop financial and analytical models.
**Preferred Qualifications:**
+ Preference for candidates with experience within the energy industry, ideally in customer operations, finance, accounting, and/or commercial areas.
+ Understanding of the Alberta regulatory utility industry.
+ Knowledge of the Alberta retail natural gas and electricity market.
**Additional Knowledge, Skills and Abilities:**
+ Superior analytical skills including expertise in Excel and model development and ability to pass on these skills to team members. Skill test will be a requirement of the recruitment process.
+ Ability to work independently with minimal direction.
+ Ability to provide influence and direction to individuals at or above one's level.
+ Demonstrated problem solving skills with a high level of attention to detail.
+ Excellent communication skills (written and verbal) and ability to present confidently to wide-ranging audience including leadership and external stakeholders.
+ Ability to excel in a fast paced, changing environment; effectively managing multiple activities and meeting deadlines.
+ Strong capabilities in Word and PowerPoint.
+ Demonstrate a strong commitment to continuous learning and process improvement.
+ Experience working with AI tools and platforms is a plus.
**Physical Requirements:**
+ Ability to work at a computer for long hours.
NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers, and to ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.
Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.
_DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to_ _if you have any questions._
This advertiser has chosen not to accept applicants from your region.
0
Manager, Business Systems Analysis
Ontario, Ontario
TD Bank
Posted 9 days ago
Job Viewed
Job Description
**Work Location:**
Toronto, Ontario, Canada
**Hours:**
**Line of Business:**
Technology Solutions
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Job Description**
+ Join a global team of fraud/insider tech. professionals who are focused on driving innovation & quality delivery of the firm's fraud mitigation objectives.
+ Articulate business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case
+ Own the delivery of high-level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests
+ Elicit & deliver detailed level requirements (tech. specs) to support technical solution design & delivery.
+ Develop efficient and effective solutions through analytical problem solving & data as a product knowledge.
+ Profile large datasets using various enterprise tools (e.g. Jupyter notebooks, SQL) to gain insights and highlight upstream data gaps.
+ Work with cross functional teams (business, PMO, development, QA) to ensure clear communication and smooth end to end delivery of the final product
+ Adhere to enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project
+ Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions
+ End to end ownership of operational readiness, managing deadlines and adjusting to changing work priorities
+ Support implementation / post implementation activities as defined in the project plan
+ Forecast, define and manage the requirements effort including cost and timeline
+ Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project
+ Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter
**Department Overview**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Lead a diverse range of stakeholders communicates effectively by adapting style and technique to a diverse audience
+ Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
+ Provide recommendations and direction based on the end to end customer experience when making decisions
+ Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed
+ Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
+ Identify and lead problem resolution to ensure customer needs are met
+ Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for
+ successful delivery of requirements
+ Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**SHAREHOLDER**
+ Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
+ Identify scope changes and complete analysis to determine impact to project benefits and risks
+ Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
+ Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to TD's risk appetite
+ Develop mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates
**Job Requirements**
**EMPLOYEE / TEAM**
+ Contribute to team development of skills and capability through mentorship of junior/peer Business Systems Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engage, enable and lead stakeholders to agreement /consensus on the business requirements
+ Prioritize and manage work load and capacity to deliver on project milestone dates
+ Participate in regular coaching and performance review sessions, employee surveys and action plans
+ Own development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Foster a collaborative team environment by participating in team meetings and reward & recognition programs
+ Support, mentor and provide guidance to junior level Business Systems Analysts and peers
+ Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**BREADTH & DEPTH**
+ Data centric project (retail banking/fraud/AML) / work packages for Tier 2-4, low to moderate risk and regulatory projects with multiple stakeholders and across multiple LoB
+ Advanced to expert knowledge of capital markets products, regulatory reporting, business systems analysis, project delivery practices and standards across the project life-cycle
+ Data profiling of large datasets using tools like Python notebooks, SQL, MS Excel is a major plus.
+ Gain/acquire sound to advanced understanding of business and user interaction with technology throughout project delivery
+ Works independently as the senior or lead business analyst and coaches and guides members within area of expertise
+ Identifies and leads problem resolution for complex issues at all levels
+ Contributes to the communication and change management activities across multiple stakeholders
**Additional Information**
**EXPERIENCE & EDUCATION**
+ Undergraduate degree (technical or finance discipline)
+ Azure certification is an asset
+ Basic python knowledge (data analysis/profiling) is an asset.
+ 5-7 years related business analysis experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Toronto, Ontario, Canada
**Hours:**
**Line of Business:**
Technology Solutions
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Job Description**
+ Join a global team of fraud/insider tech. professionals who are focused on driving innovation & quality delivery of the firm's fraud mitigation objectives.
+ Articulate business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case
+ Own the delivery of high-level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests
+ Elicit & deliver detailed level requirements (tech. specs) to support technical solution design & delivery.
+ Develop efficient and effective solutions through analytical problem solving & data as a product knowledge.
+ Profile large datasets using various enterprise tools (e.g. Jupyter notebooks, SQL) to gain insights and highlight upstream data gaps.
+ Work with cross functional teams (business, PMO, development, QA) to ensure clear communication and smooth end to end delivery of the final product
+ Adhere to enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project
+ Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions
+ End to end ownership of operational readiness, managing deadlines and adjusting to changing work priorities
+ Support implementation / post implementation activities as defined in the project plan
+ Forecast, define and manage the requirements effort including cost and timeline
+ Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project
+ Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter
**Department Overview**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Lead a diverse range of stakeholders communicates effectively by adapting style and technique to a diverse audience
+ Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
+ Provide recommendations and direction based on the end to end customer experience when making decisions
+ Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed
+ Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
+ Identify and lead problem resolution to ensure customer needs are met
+ Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for
+ successful delivery of requirements
+ Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**SHAREHOLDER**
+ Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
+ Identify scope changes and complete analysis to determine impact to project benefits and risks
+ Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
+ Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to TD's risk appetite
+ Develop mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates
**Job Requirements**
**EMPLOYEE / TEAM**
+ Contribute to team development of skills and capability through mentorship of junior/peer Business Systems Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engage, enable and lead stakeholders to agreement /consensus on the business requirements
+ Prioritize and manage work load and capacity to deliver on project milestone dates
+ Participate in regular coaching and performance review sessions, employee surveys and action plans
+ Own development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Foster a collaborative team environment by participating in team meetings and reward & recognition programs
+ Support, mentor and provide guidance to junior level Business Systems Analysts and peers
+ Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**BREADTH & DEPTH**
+ Data centric project (retail banking/fraud/AML) / work packages for Tier 2-4, low to moderate risk and regulatory projects with multiple stakeholders and across multiple LoB
+ Advanced to expert knowledge of capital markets products, regulatory reporting, business systems analysis, project delivery practices and standards across the project life-cycle
+ Data profiling of large datasets using tools like Python notebooks, SQL, MS Excel is a major plus.
+ Gain/acquire sound to advanced understanding of business and user interaction with technology throughout project delivery
+ Works independently as the senior or lead business analyst and coaches and guides members within area of expertise
+ Identifies and leads problem resolution for complex issues at all levels
+ Contributes to the communication and change management activities across multiple stakeholders
**Additional Information**
**EXPERIENCE & EDUCATION**
+ Undergraduate degree (technical or finance discipline)
+ Azure certification is an asset
+ Basic python knowledge (data analysis/profiling) is an asset.
+ 5-7 years related business analysis experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
This advertiser has chosen not to accept applicants from your region.
1
Manager, Business Systems Analysis
Toronto, Ontario
TD Bank
Posted 9 days ago
Job Viewed
Job Description
**Work Location:**
Toronto, Ontario, Canada
**Hours:**
**Line of Business:**
Technology Solutions
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Job Description**
+ Join a global team of fraud/insider tech. professionals who are focused on driving innovation & quality delivery of the firm's fraud mitigation objectives.
+ Articulate business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case
+ Own the delivery of high-level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests
+ Elicit & deliver detailed level requirements (tech. specs) to support technical solution design & delivery.
+ Develop efficient and effective solutions through analytical problem solving & data as a product knowledge.
+ Profile large datasets using various enterprise tools (e.g. Jupyter notebooks, SQL) to gain insights and highlight upstream data gaps.
+ Work with cross functional teams (business, PMO, development, QA) to ensure clear communication and smooth end to end delivery of the final product
+ Adhere to enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project
+ Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions
+ End to end ownership of operational readiness, managing deadlines and adjusting to changing work priorities
+ Support implementation / post implementation activities as defined in the project plan
+ Forecast, define and manage the requirements effort including cost and timeline
+ Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project
+ Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter
**Department Overview**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Lead a diverse range of stakeholders communicates effectively by adapting style and technique to a diverse audience
+ Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
+ Provide recommendations and direction based on the end to end customer experience when making decisions
+ Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed
+ Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
+ Identify and lead problem resolution to ensure customer needs are met
+ Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for
+ successful delivery of requirements
+ Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**SHAREHOLDER**
+ Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
+ Identify scope changes and complete analysis to determine impact to project benefits and risks
+ Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
+ Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to TD's risk appetite
+ Develop mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates
**Job Requirements**
**EMPLOYEE / TEAM**
+ Contribute to team development of skills and capability through mentorship of junior/peer Business Systems Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engage, enable and lead stakeholders to agreement /consensus on the business requirements
+ Prioritize and manage work load and capacity to deliver on project milestone dates
+ Participate in regular coaching and performance review sessions, employee surveys and action plans
+ Own development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Foster a collaborative team environment by participating in team meetings and reward & recognition programs
+ Support, mentor and provide guidance to junior level Business Systems Analysts and peers
+ Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**BREADTH & DEPTH**
+ Data centric project (retail banking/fraud/AML) / work packages for Tier 2-4, low to moderate risk and regulatory projects with multiple stakeholders and across multiple LoB
+ Advanced to expert knowledge of capital markets products, regulatory reporting, business systems analysis, project delivery practices and standards across the project life-cycle
+ Data profiling of large datasets using tools like Python notebooks, SQL, MS Excel is a major plus.
+ Gain/acquire sound to advanced understanding of business and user interaction with technology throughout project delivery
+ Works independently as the senior or lead business analyst and coaches and guides members within area of expertise
+ Identifies and leads problem resolution for complex issues at all levels
+ Contributes to the communication and change management activities across multiple stakeholders
**Additional Information**
**EXPERIENCE & EDUCATION**
+ Undergraduate degree (technical or finance discipline)
+ Azure certification is an asset
+ Basic python knowledge (data analysis/profiling) is an asset.
+ 5-7 years related business analysis experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Toronto, Ontario, Canada
**Hours:**
**Line of Business:**
Technology Solutions
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Job Description**
+ Join a global team of fraud/insider tech. professionals who are focused on driving innovation & quality delivery of the firm's fraud mitigation objectives.
+ Articulate business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case
+ Own the delivery of high-level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests
+ Elicit & deliver detailed level requirements (tech. specs) to support technical solution design & delivery.
+ Develop efficient and effective solutions through analytical problem solving & data as a product knowledge.
+ Profile large datasets using various enterprise tools (e.g. Jupyter notebooks, SQL) to gain insights and highlight upstream data gaps.
+ Work with cross functional teams (business, PMO, development, QA) to ensure clear communication and smooth end to end delivery of the final product
+ Adhere to enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project
+ Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions
+ End to end ownership of operational readiness, managing deadlines and adjusting to changing work priorities
+ Support implementation / post implementation activities as defined in the project plan
+ Forecast, define and manage the requirements effort including cost and timeline
+ Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project
+ Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter
**Department Overview**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Lead a diverse range of stakeholders communicates effectively by adapting style and technique to a diverse audience
+ Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
+ Provide recommendations and direction based on the end to end customer experience when making decisions
+ Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed
+ Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
+ Identify and lead problem resolution to ensure customer needs are met
+ Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for
+ successful delivery of requirements
+ Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**SHAREHOLDER**
+ Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
+ Identify scope changes and complete analysis to determine impact to project benefits and risks
+ Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
+ Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to TD's risk appetite
+ Develop mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates
**Job Requirements**
**EMPLOYEE / TEAM**
+ Contribute to team development of skills and capability through mentorship of junior/peer Business Systems Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engage, enable and lead stakeholders to agreement /consensus on the business requirements
+ Prioritize and manage work load and capacity to deliver on project milestone dates
+ Participate in regular coaching and performance review sessions, employee surveys and action plans
+ Own development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Foster a collaborative team environment by participating in team meetings and reward & recognition programs
+ Support, mentor and provide guidance to junior level Business Systems Analysts and peers
+ Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**BREADTH & DEPTH**
+ Data centric project (retail banking/fraud/AML) / work packages for Tier 2-4, low to moderate risk and regulatory projects with multiple stakeholders and across multiple LoB
+ Advanced to expert knowledge of capital markets products, regulatory reporting, business systems analysis, project delivery practices and standards across the project life-cycle
+ Data profiling of large datasets using tools like Python notebooks, SQL, MS Excel is a major plus.
+ Gain/acquire sound to advanced understanding of business and user interaction with technology throughout project delivery
+ Works independently as the senior or lead business analyst and coaches and guides members within area of expertise
+ Identifies and leads problem resolution for complex issues at all levels
+ Contributes to the communication and change management activities across multiple stakeholders
**Additional Information**
**EXPERIENCE & EDUCATION**
+ Undergraduate degree (technical or finance discipline)
+ Azure certification is an asset
+ Basic python knowledge (data analysis/profiling) is an asset.
+ 5-7 years related business analysis experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
This advertiser has chosen not to accept applicants from your region.
2
Senior Business Process Consultant, IT Service Management Workflow
Toronto, Ontario
ServiceNow, Inc.
Posted 23 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**The Role**
The Sr. Business Process Consultant, (ITSM) IT Service Management Workflow is the functional and process expert of a customer engagement team - consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow SPM products - all with the goal of accelerating and driving customer business outcomes.
**What You'll Do in This Role**
As a ServiceNow ITSM Process Consultant, you will act as the process expert guiding customers in designing, implementing, and optimizing IT Service Management (ITSM) workflows using ServiceNow best practices. In this role, you will:
+ Serve as the process expert for ITSM workflows, leveraging ServiceNow products with a focus on configuration over customization.
+ Drive ITSM process definition, re-engineering, improvement, and gap analysis during workshops with key sponsors and stakeholders.
+ Lead customer design workshops focused on ServiceNow ITSM functionality and enterprise architecture solutions.
+ Partner with customer process owners and SMEs to gather requirements using ServiceNow standard materials and collateral.
+ Guide customers in completing documentation such as business requirement workbooks.
+ Translate business needs into functional user stories with acceptance criteria, testing strategies, and knowledge transfer plans.
+ Advocate for the customer's needs throughout the engagement.
+ Support internal solution testing with technical resources, and guide customer unit and user acceptance testing.
+ Prepare customer-facing deliverables with a strong process focus.
+ Act as a lead contributor within engagement project teams to deliver successful outcomes.
+ Manage multiple, complex projects and initiatives simultaneously.
+ Promote continuous improvement practices in delivery and engagement materials.
+ Support sales activities when required.
+ Mentor and train ServiceNow colleagues and partners upon request.
+ Travel up to 50% annually, based on customer and internal needs.
**To be successful in this role, you will bring:**
+ Experience integrating AI into work processes (e.g., AI-powered tools, workflow automation, or decision support).
+ 5+ years of consulting experience for complex, global organizations.
+ 5+ years of ITSM implementation experience as an implementer.
+ Familiarity with ITSM frameworks such as ITIL or IT4IT.
+ Proven ability to lead customer-facing projects and deliver complex technical solutions.
+ A strong problem-solving mindset, customer success orientation, and ability to deliver business value.
+ Experience with cloud computing, digital transformation, and modern IT architectures (preferred).
+ Understanding of software development lifecycle (SDLC) and IT operations (preferred).
+ Strong facilitation skills: able to lead workshops, convert business requirements into configuration requirements, and author user stories for Agile development.
+ Excellent written and verbal communication, including presentation skills (Visio, Word, PowerPoint).
+ Ability to analyze and recommend ITSM strategies aligned with business priorities.
+ Strong interpersonal skills with a customer-centric and culturally aware approach.
+ A proven team player and collaborator.
+ Travel up to 50% annually, based on customer and internal needs.
**Preferred Certifications**
+ ServiceNow Administrator
+ TIL v4
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**The Role**
The Sr. Business Process Consultant, (ITSM) IT Service Management Workflow is the functional and process expert of a customer engagement team - consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow SPM products - all with the goal of accelerating and driving customer business outcomes.
**What You'll Do in This Role**
As a ServiceNow ITSM Process Consultant, you will act as the process expert guiding customers in designing, implementing, and optimizing IT Service Management (ITSM) workflows using ServiceNow best practices. In this role, you will:
+ Serve as the process expert for ITSM workflows, leveraging ServiceNow products with a focus on configuration over customization.
+ Drive ITSM process definition, re-engineering, improvement, and gap analysis during workshops with key sponsors and stakeholders.
+ Lead customer design workshops focused on ServiceNow ITSM functionality and enterprise architecture solutions.
+ Partner with customer process owners and SMEs to gather requirements using ServiceNow standard materials and collateral.
+ Guide customers in completing documentation such as business requirement workbooks.
+ Translate business needs into functional user stories with acceptance criteria, testing strategies, and knowledge transfer plans.
+ Advocate for the customer's needs throughout the engagement.
+ Support internal solution testing with technical resources, and guide customer unit and user acceptance testing.
+ Prepare customer-facing deliverables with a strong process focus.
+ Act as a lead contributor within engagement project teams to deliver successful outcomes.
+ Manage multiple, complex projects and initiatives simultaneously.
+ Promote continuous improvement practices in delivery and engagement materials.
+ Support sales activities when required.
+ Mentor and train ServiceNow colleagues and partners upon request.
+ Travel up to 50% annually, based on customer and internal needs.
**To be successful in this role, you will bring:**
+ Experience integrating AI into work processes (e.g., AI-powered tools, workflow automation, or decision support).
+ 5+ years of consulting experience for complex, global organizations.
+ 5+ years of ITSM implementation experience as an implementer.
+ Familiarity with ITSM frameworks such as ITIL or IT4IT.
+ Proven ability to lead customer-facing projects and deliver complex technical solutions.
+ A strong problem-solving mindset, customer success orientation, and ability to deliver business value.
+ Experience with cloud computing, digital transformation, and modern IT architectures (preferred).
+ Understanding of software development lifecycle (SDLC) and IT operations (preferred).
+ Strong facilitation skills: able to lead workshops, convert business requirements into configuration requirements, and author user stories for Agile development.
+ Excellent written and verbal communication, including presentation skills (Visio, Word, PowerPoint).
+ Ability to analyze and recommend ITSM strategies aligned with business priorities.
+ Strong interpersonal skills with a customer-centric and culturally aware approach.
+ A proven team player and collaborator.
+ Travel up to 50% annually, based on customer and internal needs.
**Preferred Certifications**
+ ServiceNow Administrator
+ TIL v4
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
3
Process Improvement Specialist
Montréal, Quebec
Aston Carter
Posted today
Job Viewed
Job Description
Job Description
Job Description
Aperçu
Nous recherchons un(e) Responsable de la transformation des affaires expérimenté(e) et dynamique pour soutenir les initiatives stratégiques. Ce rôle est axé sur les projets, la normalisation des processus, l’optimisation des rapports et la conduite du changement à l’échelle mondiale. Vous collaborerez étroitement avec l’équipe de transformation pour favoriser l’alignement global et améliorer l’efficacité, la capacité et la cohérence des opérations.
This advertiser has chosen not to accept applicants from your region.
4
Senior Manager, Business Performance & Analysis (70309727)
Toronto, Ontario
Sodexo Canada Ltd
Posted today
Job Viewed
Job Description
Job Description
Additional Information
Job Description
Company Description
Grow your career with a company that shares your passion! Our Finance team has an exciting new opportunity to join Sodexo as our next Senior Manager, Business Performance & Analysis located in Toronto, Ontario . This is a hybrid role, operating out of our Toronto office.
At Sodexo, we believe that every role contributes to a better day for those we serve. Our teams drive innovation, efficiency, and excellence across all areas of our business - from strategic planning and operations to people-focused support functions. Together, we create the foundation that empowers our frontline teams to deliver outstanding service and value to our clients, customers, and communities.
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
Job DescriptionIn your new role as next Senior Manager, Business Performance & Analysis you will serve as a key partner overseeing BP&A, forecasting processes, and managing special projects in the assigned segment(s). You will focus on fostering deep integration with business units, provide forward-looking insights and enhance overall business acumen within the organization. You will deliver actionable insights and proactive problem-solving support to address broad complex operational and client-related challenges and act as a bridge between finance and operations, empowering cross-functional teams with data-driven insights that facilitate informed decision-making and agile responses to market changes. You will also support in building a strong, collaborative team that is equipped to meet the organization’s evolving needs.
- Provide full-cycle segment support , bridging sales and operations in assigned segment(s) – forecasting, budgeting, problem-solving, variance reporting. Primary point of contact for operations.
- Collaborate with the commercial finance team to support new business opportunities, including partnerships and mergers & acquisitions.
- Foster deep integration with business units, ensuring strong partnerships and alignment across teams
- Provide forward-looking insights that guide strategic decision-making and anticipate future trends.
- Conduct comprehensive financial analysis , raising key insights and preparing presentations to support leadership in evaluating business initiatives and decisions.
- Lead budgeting and forecasting efforts , ensuring alignment with financial and operational priorities.
- Ensure segment adherence to contract terms and governance , identify and implement optimization opportunities to enhance outcomes.
- Proactively monitor financial risks and opportunities , make recommendations, and implement mitigation strategies.
- Leverage global Sodexo tools, and other technologies to build a culture of data-driven insights that facilitates informed decision-making and agile responses to market changes
- Provide oversight and lead a strong financial analyst team , promote collaboration, professional development, and a culture of high performance ensuring shared accountability for performance delivery and compliance with internal governance.
- Elevate business acumen for both finance and non-finance professionals, focus on enhancing understanding of key financial principles, metrics, and their implications on business decisions.
What You'll Need to Succeed:
- Post-secondary education in Business, Finance, or Accounting.
- Chartered Public Accountant (CPA) designation is an asset.
- Proven track record in similar roles for 3+ years
- Experience in business partnerships, budgeting, analysis, and costing.
- Minimum 1 year experience leading diverse teams in dynamic, high-performance environments.
- Advanced Excel (VBA, pivot tables, nested formulas)
- Data Analytics: Coding language; SQL or Python; single variable regression.
- Project Management experience
- Excellent critical thinking and time management skills, with the ability to meet established deadlines.
- Strong presentation and influencing skills; with a proactive, challenger mindset.
- Understanding of various contract structures
- Superior communication skills, both verbal and written, with a strong ability to form partnerships with Operational teams
- Bilingual proficiency (French) is a strong asset
Additional Information
What Makes Sodexo Different:
Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:
- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
- And so much more!
Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.
We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.
Thank you for your interest in Sodexo.
Please note that only those candidates under consideration will be contacted.
Follow us on social media to see first-hand what we are all about!
Instagram: Sodexo Canada (@sodexocanada)
Twitter: Sodexo Canada (@SodexoCanada)
LinkedIn: Sodexo Canada Careers
Facebook: Sodexo Canada | Facebook
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5
Associate, Process Improvement (AI Applications)
Toronto, Ontario
PSI CRO
Posted today
Job Viewed
Job Description
Job Description
Additional Information
Job Description
Company Description
We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.
Job DescriptionOnly CV's in English will be considered
Key Responsibilities
- Become a subject matter expert in all of our internal AI Applications and their capabilities.
- Apply prompt engineering and prompt engineering frameworks to optimize AI output for different business needs.
- Create marketing materials, including written copy, graphics, and presentations, to promote AI initiatives.
- Create Documentation and User Guides on Internal AI Applications
- Design Workflow Diagrams in Confluence, Draw.io, or Visio
- Track work progress, issues, and milestones in Jira, ensuring projects remain on schedule.
- Manage and follow up on projects, ensuring deadlines are met and deliverables are completed to standard.
- Lead Intake Meetings for Process Improvement Projects
- Develop and deliver AI and prompt engineering training sessions for internal teams.
- Record and edit videos for training, marketing, and project updates.
- Provide guidance on what AI can and cannot do, setting realistic expectations for stakeholders.
- Collaborate across departments to ensure successful AI project implementation.
Required Qualifications
- 3+ years of business analyst experience. Knowledge of process management methodologies such as BPM, Lean, Six Sigma, Agile etc.
- 2+ years of experience in AI-related roles, digital marketing, or project coordination.
- Demonstrated expertise in prompt engineering and familiarity with prompt frameworks.
- Consulting Experience
- Proven ability to train individuals and teams in AI tools and workflows.
- Strong project management skills with hands-on Jira experience.
- Proficiency in recording and editing videos (basic to intermediate).
- Strong understanding of AI capabilities, limitations, and ethical considerations.
- Excellent written and verbal communication skills for creating marketing materials and training content.
- Ability to work cross-functionally and manage multiple priorities.
Preferred Qualifications
- Experience in AI marketing or technology adoption campaigns.
- Familiarity with AI tools beyond chat-based models (e.g., image generation, speech-to-text).
- Knowledge of agile workflows and sprint planning in Jira.
- Basic graphic design or content creation skills.
- Background in enterprise or corporate environments.
- Experience working with RPA Solutions
Additional Information
If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.
This advertiser has chosen not to accept applicants from your region.
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6
Director, Business Reporting and Analysis
Chalk River, Ontario
BWX Technologies, Inc.
Posted 15 days ago
Job Viewed
Job Description
At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole manufacturer of naval nuclear reactors for U.S. submarines and aircraft carriers. Our company supplies precision manufactured components, services and fuel for the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT's technology is driving advances in medical radioisotope production in North America and microreactors for various defense and space applications. For more information, visit . Follow us on LinkedIn ( , X ( , Facebook ( and Instagram ( .
**Director, Business Reporting and Analysis** **, BWX Technologies Technical Services Group (TSG) - Canadian Project**
BWXT's Technical Services Group (TSG) manages and conducts high-consequence operations within government-owned facilities that requires uncompromising discipline. We are poised to meet the nation's defense, energy and environmental demands through an array of management, operational and technical services.
**Position Summary**
Director, Business Reporting and Analysis is to lead enterprise performance reporting for complex and multi-disciplinary programs. This role manages a team of analysts and oversees the delivery of actionable insights derived from Earned Value Management System (EVMS) data, using Deltek Cobra, Primavera P6, and Power BI, across initiatives in environmental cleanup, capital infrastructure upgrades, and science and technology research.
The ideal candidate will have the ability to transform technical cost and schedule data into executive-level reports for Senior Management, Boards of Directors, and External Client, supporting compliance, funding, and data-informed decision-making.
**Responsibilities / Duties:**
+ Provide strategic leadership to a high-performing team of analysts and EVMS professionals supporting enterprise-level performance reporting.
+ Oversee integration of Cobra and Primavera P6 data to enable forward-looking insights across complex, multi-program portfolios.
+ Architect and evolve Power BI dashboards designed for senior executives, clients, and federal oversight bodies.
+ Lead briefings and executive reviews, translating advanced analytics into actionable business and program strategies.
+ Govern EVMS performance metrics (CPI, SPI, EAC, VAC, TCPI), ensuring continuous improvement across remediation, modernization, and R&D initiatives.
+ Drive compliance with ANSI/EIA-748 EVMS standards and adapt reporting practices to meet evolving regulatory and client mandates.
+ Champion process optimization and automation strategies to accelerate data quality, throughput, and decision velocity.
+ Build strategic alignment across project management, finance, engineering, and government affairs to elevate reporting integrity and impact.
**Qualifications / Requirements:**
+ Bachelor's degree in Business, Engineering, Analytics, or related discipline. Master's degree preferred and may substitute for select experience.
+ 5+ years of experience in program analytics, EVMS management or relevant experience is required.
+ Must have a minimum of 5 years expereince in a leadership role influencing enterprise operations or oher relevant leadership/supervisory experience.
+ Proven expertise with Power BI, Cobra, Primavera P6, SQL, and advanced Excel functions.
+ Track record of delivering executive-level and client-facing reports that drive strategic decisions.
+ Deep understanding of program lifecycle management and federal performance frameworks.
+ Exceptional leadership, communication, and business intelligence storytelling abilities. Skilled in conflict resolution and maintaining clarity in high-stakes, multi-stakeholder environments.
+ Recognized change agent with experience leading teams through major system and process transformations.
+ Demonstrated commitment to continuous feedback integration and adaptive team practices.
+ Confident decision-maker with the ability to prioritize rigor and responsiveness under pressure.
+ Requires the ability to obtain and maintain applicable clearance and work authorization.
**Location**
This position is an in-person position located at the Chalk River site in Ontario Canada. Depending on the candidate's residency, the position may offer a temporary living assignment, travel, or relocation to support required in-person work at the Chalk River site.
**Benefits**
As part of your employment, you will receive a competitive salary and access to a comprehensive benefits package designed to support your health, well-being, and work-life balance. While the full details will be provided at a later date, you can expect a range of offerings aimed at enhancing your experience as a valued member of our team. Relocation assistance may also be available for candidates who meet the eligibility criteria.
**Accessibility Statement**
If you require an accommodation during any part of the application or hiring process, please notify us, and we will work with you to meet your needs.
Pay: $((cust_salaryMin)) - $(cust_salaryMax))
The base salary range for this position in the Ontario, Canada, at the start of employment is expected to be between ((cust_salaryMin)) and ((cust_salaryMax)) per year. However, the base salary offered is based on local job market factors, and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,' unless employed at a location and in a position subject to a collective bargaining agreement. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors.
As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities ("BWXT" or the "Company") complies with all federal, state, and local laws and customer requirements regarding health and safety protocols. As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment.
Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified information or matter. Position requires U.S. citizenship with (no dual citizenship) ability to obtain and maintain a Department of Energy (DOE) security clearance which involves an extensive criminal and financial background investigation, drug test and previous employment reference verifications.
BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status.
BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes. Recruiters and agencies interested in partnering with BWXT may contact BWXT's Talent Acquisition team at
**Director, Business Reporting and Analysis** **, BWX Technologies Technical Services Group (TSG) - Canadian Project**
BWXT's Technical Services Group (TSG) manages and conducts high-consequence operations within government-owned facilities that requires uncompromising discipline. We are poised to meet the nation's defense, energy and environmental demands through an array of management, operational and technical services.
**Position Summary**
Director, Business Reporting and Analysis is to lead enterprise performance reporting for complex and multi-disciplinary programs. This role manages a team of analysts and oversees the delivery of actionable insights derived from Earned Value Management System (EVMS) data, using Deltek Cobra, Primavera P6, and Power BI, across initiatives in environmental cleanup, capital infrastructure upgrades, and science and technology research.
The ideal candidate will have the ability to transform technical cost and schedule data into executive-level reports for Senior Management, Boards of Directors, and External Client, supporting compliance, funding, and data-informed decision-making.
**Responsibilities / Duties:**
+ Provide strategic leadership to a high-performing team of analysts and EVMS professionals supporting enterprise-level performance reporting.
+ Oversee integration of Cobra and Primavera P6 data to enable forward-looking insights across complex, multi-program portfolios.
+ Architect and evolve Power BI dashboards designed for senior executives, clients, and federal oversight bodies.
+ Lead briefings and executive reviews, translating advanced analytics into actionable business and program strategies.
+ Govern EVMS performance metrics (CPI, SPI, EAC, VAC, TCPI), ensuring continuous improvement across remediation, modernization, and R&D initiatives.
+ Drive compliance with ANSI/EIA-748 EVMS standards and adapt reporting practices to meet evolving regulatory and client mandates.
+ Champion process optimization and automation strategies to accelerate data quality, throughput, and decision velocity.
+ Build strategic alignment across project management, finance, engineering, and government affairs to elevate reporting integrity and impact.
**Qualifications / Requirements:**
+ Bachelor's degree in Business, Engineering, Analytics, or related discipline. Master's degree preferred and may substitute for select experience.
+ 5+ years of experience in program analytics, EVMS management or relevant experience is required.
+ Must have a minimum of 5 years expereince in a leadership role influencing enterprise operations or oher relevant leadership/supervisory experience.
+ Proven expertise with Power BI, Cobra, Primavera P6, SQL, and advanced Excel functions.
+ Track record of delivering executive-level and client-facing reports that drive strategic decisions.
+ Deep understanding of program lifecycle management and federal performance frameworks.
+ Exceptional leadership, communication, and business intelligence storytelling abilities. Skilled in conflict resolution and maintaining clarity in high-stakes, multi-stakeholder environments.
+ Recognized change agent with experience leading teams through major system and process transformations.
+ Demonstrated commitment to continuous feedback integration and adaptive team practices.
+ Confident decision-maker with the ability to prioritize rigor and responsiveness under pressure.
+ Requires the ability to obtain and maintain applicable clearance and work authorization.
**Location**
This position is an in-person position located at the Chalk River site in Ontario Canada. Depending on the candidate's residency, the position may offer a temporary living assignment, travel, or relocation to support required in-person work at the Chalk River site.
**Benefits**
As part of your employment, you will receive a competitive salary and access to a comprehensive benefits package designed to support your health, well-being, and work-life balance. While the full details will be provided at a later date, you can expect a range of offerings aimed at enhancing your experience as a valued member of our team. Relocation assistance may also be available for candidates who meet the eligibility criteria.
**Accessibility Statement**
If you require an accommodation during any part of the application or hiring process, please notify us, and we will work with you to meet your needs.
Pay: $((cust_salaryMin)) - $(cust_salaryMax))
The base salary range for this position in the Ontario, Canada, at the start of employment is expected to be between ((cust_salaryMin)) and ((cust_salaryMax)) per year. However, the base salary offered is based on local job market factors, and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,' unless employed at a location and in a position subject to a collective bargaining agreement. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors.
As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities ("BWXT" or the "Company") complies with all federal, state, and local laws and customer requirements regarding health and safety protocols. As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment.
Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified information or matter. Position requires U.S. citizenship with (no dual citizenship) ability to obtain and maintain a Department of Energy (DOE) security clearance which involves an extensive criminal and financial background investigation, drug test and previous employment reference verifications.
BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status.
BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes. Recruiters and agencies interested in partnering with BWXT may contact BWXT's Talent Acquisition team at
This advertiser has chosen not to accept applicants from your region.
7