4,944 Cafe Assistant jobs in Canada
Customer Service Representative
Posted 1 day ago
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Job Description
We are seeking a highly motivated and empathetic Remote Customer Service Representative to join our growing team. As the first point of contact for our customers, you will provide exceptional service by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.
This is a remote position available across all Canadian provinces and territories , allowing you to work from the comfort of your home while supporting a diverse and inclusive customer base.
Key Responsibilities:
- Respond to customer inquiries via phone, email, live chat, or social media
- Provide product and service information, troubleshooting support, and order assistance
- Handle and resolve customer complaints with professionalism and empathy
- Document customer interactions and escalate issues as needed
- Maintain up-to-date knowledge of company products, services, and policies
Requirements:
- High school diploma or equivalent (post-secondary education is an asset)
- Minimum 1 year of customer service experience (remote experience preferred)
- Excellent communication skills in English (French is a strong asset)
- Ability to multitask and navigate various software tools
- Reliable internet connection and a quiet, distraction-free workspace
What We Offer – Canadian Benefits:
- Extended Health & Dental Coverage – Comprehensive plans including vision, mental health services, and prescriptions
- RRSP Matching Program – Invest in your future with employer-matched Registered Retirement Savings Plan contributions
- Paid Time Off & Statutory Holidays – Generous PTO plus all federal and provincial holidays recognized
- Work-From-Home Stipend – Monthly allowance for internet, phone, or home office expenses
Why Join Us?
At our company, we celebrate diversity, support work-life balance, and are committed to providing meaningful careers across Canada. We welcome applicants from all backgrounds, including Indigenous peoples, persons with disabilities, and newcomers to Canada.
Company Details
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
$28 An Hour
We’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.
We support a modern, data-driven approach to farming, distribution, and customer service — and we’re growing our team to match that vision.
Key Responsibilities:
Accurately enter, update, and maintain data in internal systems and spreadsheets.
Process customer orders, supplier records, and inventory data.
Review and verify the accuracy of data before input.
Perform regular backups to ensure data preservation.
Assist with reporting tasks, database cleanup, and document management.
Maintain confidentiality of sensitive business and customer information.
Communicate with team members and managers to ensure alignment on data priorities.
Support administrative and clerical tasks as needed.
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
$8 An Hour
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
28 An Hour
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
28 An Hour
Company Details
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
We are seeking a friendly, detail-oriented, and proactive Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner.
- Provide accurate information about products, services, orders, billing, and policies.
- Resolve customer complaints or concerns efficiently and effectively.
- Maintain customer records by updating account information in the CRM system.
- Follow up with customers to ensure satisfaction and encourage feedback.
- Collaborate with internal departments (sales, logistics, technical support) to resolve complex issues.
- Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction.
- Stay up-to-date with product knowledge, policies, and procedures.
- High school diploma or equivalent (associate or bachelor’s degree preferred).
- Proven experience in a customer service role or similar.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and organizational abilities.
- Proficiency with customer service software, CRM systems, and Microsoft Office.
- Ability to multitask and remain calm under pressure.
- A positive attitude and a passion for helping others.
- Bilingual or multilingual capabilities.
- Experience in [industry-specific knowledge, e.g., retail, telecommunications, healthcare, etc.].
- Office-based or hybrid/remote, depending on the role.
- Standard business hours with occasional evenings/weekends, if needed.
Company Details
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
BENEFITS :::
Vision insurance
Dental insurance
Health insurance
Life insurance
$28 An Hour
we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.
About the Role:
We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of onboarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.
Key Responsibilities:
Manage end-to-end onboarding logistics for new hires, including document collection, system setup, and orientation support
Prepare, review, and validate payroll data in coordination with HR and Finance
Maintain and update employee records across HR systems (e.g., Gusto, ADP, BambooHR)
Generate recurring and ad hoc reports from HRIS and payroll systems
Track and follow up on compliance tasks, including training and documentation requirements
Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes
Support administrative tasks tied to performance reviews, offboarding, and internal HR initiatives
Company Details
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
We are looking for a friendly, detail-oriented, and motivated Entry-Level Customer Service Representative to join our team. This role is ideal for someone who enjoys helping others, solving problems, and providing an excellent customer experience. No prior experience is required—just a positive attitude and a willingness to learn!
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in-person in a professional and courteous manner.
- Provide accurate information about products, services, and policies.
- Assist customers with order placement, billing issues, returns, and general troubleshooting.
- Document customer interactions and feedback in the CRM system.
- Escalate complex issues to the appropriate departments as needed.
- Follow up with customers to ensure their concerns are fully resolved.
- Maintain up-to-date knowledge of company products and services.
- High school diploma or equivalent required; college coursework a plus.
- Excellent verbal and written communication skills.
- Basic computer skills and ability to navigate multiple systems.
- Strong interpersonal skills and a passion for helping people.
- Ability to work both independently and as part of a team.
- Reliable, punctual, and organized.
- Willingness to learn and adapt in a fast-paced environment.
- Paid training and ongoing support.
- Opportunities for growth and career development.
- Friendly and supportive team environment.
- Competitive hourly wage and performance incentives.
- Health, dental, and vision benefits (for eligible employees).
- Paid time off and holiday pay.
Company Details
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
We are seeking a Customer Service Assistant, handles customer interaction for an organisation. Their top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records.
Customer Service Assistant are responsible for providing assistance to a company’s customers or clients. They will need to fulfil the following important duties to excel at their job:
- Raising support tickets to enable tracking and resolution of customer requests
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organisation’s offerings
Skills and experience required to be a successful Customer Service Advisor:
- Outstanding Customer Service skills
- Solid administration skills
- Resilient , positive , numerate and detail oriented
- Organised and able to prioritise workload in a faced paced environment
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Company Details
Customer Service Supervisor
Posted today
Job Viewed
Job Description
For over 40 years, Bath Fitter has been perfecting its process to deliver durable, elegant, and functional bathtub solutions. Our mission: to enhance everyday life through comfort, design, and quality. We offer an engaged culture and a collaborative environment focused on support, autonomy, and innovation. We are a growing organization that prioritizes its employees and their quality of life. That's why we're proud to be recognized as a Great Place to Work and one of Canada's Most Admired Corporate Cultures.
In summary, what is the role about?
The Customer Service Supervisor acts as a key liaison between customers and the plant, ensuring end-to-end process follow-up and building strong relationships with internal and external teams. They oversee customer service activities, collaborate with production and administrative departments, and ensure timely resolution of requests to guarantee customer satisfaction. In addition to leading and developing a team based in Tennessee and Saint-Eustache, they propose and implement improvements to optimize service quality.
Why join the Bath Fitter team?
Flexible and Hybrid schedule
Group insurance starting on day one
Retirement plan with employer contributions
Paid vacation, personal days, and additional holidays during the festive season
Employee & corporate discounts
High-impact projects across North America
Creative autonomy in a collaborative environment
A key position within the team
On-site gym at our Saint-Eustache headquarters
Bistro that will make you want to come to the office (varied, delicious meals subsidized by Bath Fitter)
Employee assistance program
Social club
And many more benefits to discover by joining Bath Fitter!
What is the ideal profile for this position?
College diploma in administration, management, or a related field. A certificate in management, customer service, or continuous improvement is an asset.
Minimum of 3 to 5 years of experience managing customer service, ideally in a manufacturing or retail environment.
Excellent advanced oral and written communication skills in both French and English.
Committed leadership with a proven ability to motivate, coach, and develop a team while promoting autonomy.
Strong knowledge of customer service best practices and continuous improvement methodologies, with hands-on experience using CRM tools and performance management software.
Availability to travel up to 10% of the time, particularly to strengthen relationships with field teams in the United States and ensure proactive, high-quality customer service.
As a Customer Service Supervisor what will your responsibilities be?
Lead the customer service department by ensuring quality and performance while proposing innovative and proactive solutions.
Actively participate in the team's daily tasks, providing direct coaching and supporting continuous improvement initiatives.
Create, analyze, and communicate performance indicators to achieve objectives and promote transparency.
Serve as the primary point of contact for franchisees and branches, responding effectively to their requests and concerns.
Collaborate with branch and franchise managers to resolve issues and identify opportunities for improvement.
Monitor pending orders daily, maintaining regular communication with relevant teams to ensure customer satisfaction.
Build and maintain strong relationships with production, administrative teams, and the franchise network to foster collaboration.
Organize regular team meetings, promote safety and interdepartmental collaboration, and encourage a culture of continuous improvement.
We believe life is too short not to be passionate about what you do every day. Please note that we are primarily looking for an authentic person to help us achieve our mission. We look forward to meeting you!
At Bath Fitter corporate offices, we are committed to fostering an inclusive environment for everyone. We are dedicated to providing fair, equitable, and accessible opportunities to all current and prospective employees. If you require any accommodations during the recruitment process, they can be arranged upon request.
You can view our full Privacy Policy here
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Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
2115 Faithful Ave, Saskatoon, SK S7K 1T8
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
277 Broadway Street East, Suite 33A, Yorkton, SK S3N 3G7
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
302 Cope Lane, Saskatoon, SK S7T 0G3