60 Call Center Agent jobs in Edmonton
Territory Customer Support Manager
Posted today
Job Viewed
Job Description
**Title:** Territory Customer Support Manager -
**Primary Location:** Canada (CA) - Alberta - Edmonton
**Function:** Customer Experience (CA)
**Onsite/Remote:** Remote Position
**New or Existing Postion:** New Postion
**Salary Range:** $88,848.00 - $33,272.00
**Referral Bonus:** 2,000.00
_Candidates applying for this position must be legally eligible to work in Canada._
**Your Responsibilities**
As a **Territory Customer Support Manager** for John Deere's C&F Division in **Edmonton, Alberta** , you will drive dealer process implementations to resolve concerns with channel partners and customers. As part of these activities, you will communicate with factories on technical issues and solutions. You will also be tasked with increasing the service capabilities of the dealers to drive an improved customer experience and support increasing service sales. In addition, you will:
+ Routinely travel to assigned dealer locations in Alberta and BC and periodic travel to the USA
+ Resolve product and performance issues with channel partners/customers and communicate with factories on appropriate issues and solutions.
+ Manage efforts to develop channel partners product support capabilities through: Service ADVISOR, Dealer Technical Assistance Center (DTAC), Technician training, tools, facilities, warranty administration; to improve customer satisfaction.
+ Develop channel partner's service management/profitability capabilities Increase dealers' Connected Support capabilities Drive service capacity growth on the territory through improving technician recruitment, retention and efficiency and Certified Rebuild Centers.
+ Administer product support policies and/or processes, as well as track and report competitive performance.
+ Administer warranty and Product Improvement Programs (PIP) and resolve reimbursement issues.
**What Skills You Need**
+ Proactive mindset with excellent communication skills who thrives on facilitating problem resolution and working in a team environment.
+ Knowledge of dealers and other distribution channels.
+ Experience executing on or leading execution on longer-term items while managing day-to-day issues and challenges.
+ Knowledge of dealer product support capacity and competencies.
+ Knowledge of construction industry (products, customers, markets and competitors)
+ Ability to work independently with strong decision making capabilities.
**What Makes You Stand Out**
+ Field experience calling on dealers with regular customer contact, knowledge of dealer/distribution network, and broad product knowledge in Construction or Forestry equipment.
+ Experience influencing effectively and managing the execution of work through others.
+ Experience with John Deere machinery and equipment.
+ Customer support experience with customer interaction regarding products, parts, and services.
+ Factory experience with regular interfacing with design, engineering, and manufacturing and focused product-specific knowledge.
**Education**
Ideally you will have a degree or equivalent related work experience in the following:
+ Bachelor's degree in Business, Management, Engineering, Technology, Agricultural Sciences, Marketing, or equivalent discipline (4 years or equivalent)
In accordance with the John Deere Accommodation Policy, reasonable accommodation of any of these qualifications may be considered. An equal opportunity employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business.
This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved.
The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
_The company uses artificial intelligence (AI) in screening, assessing, and selecting applicants for open positions._
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 23 days ago
Job Viewed
Job Description
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 23 days ago
Job Viewed
Job Description
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 23 days ago
Job Viewed
Job Description
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 23 days ago
Job Viewed
Job Description
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted today
Job Viewed
Job Description
Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No call center representative agent experience needed.
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
- $5- 150 (per 1 hour session)
- 300- 850 (multi-session studies)
Job Requirements:
- Show up at least 10 mins before discussion start time.
- Participate by completing written and oral instructions.
- Complete written survey provided for each panel.
- MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
- Must have either a smartphone with working camera or desktop/laptop with webcam
- Must have access to high speed internet connection
- Desire to fully participate in one or several of the above topics
- Ability to read, understand, and follow oral and written instructions.
- Call center representative agent experience is not necessary.
Job Benefits:
- Flexibility to take part in discussions online or in-person.
- No commute needed should you choose to work from home remotely.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted today
Job Viewed
Job Description
Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No call center representative agent experience needed.
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
- $5- 150 (per 1 hour session)
- 300- 850 (multi-session studies)
Job Requirements:
- Show up at least 10 mins before discussion start time.
- Participate by completing written and oral instructions.
- Complete written survey provided for each panel.
- MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
- Must have either a smartphone with working camera or desktop/laptop with webcam
- Must have access to high speed internet connection
- Desire to fully participate in one or several of the above topics
- Ability to read, understand, and follow oral and written instructions.
- Call center representative agent experience is not necessary.
Job Benefits:
- Flexibility to take part in discussions online or in-person.
- No commute needed should you choose to work from home remotely.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
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Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 1 day ago
Job Viewed
Job Description
Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No call center representative agent experience needed.
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
- $5- 150 (per 1 hour session)
- 300- 850 (multi-session studies)
Job Requirements:
- Show up at least 10 mins before discussion start time.
- Participate by completing written and oral instructions.
- Complete written survey provided for each panel.
- MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
- Must have either a smartphone with working camera or desktop/laptop with webcam
- Must have access to high speed internet connection
- Desire to fully participate in one or several of the above topics
- Ability to read, understand, and follow oral and written instructions.
- Call center representative agent experience is not necessary.
Job Benefits:
- Flexibility to take part in discussions online or in-person.
- No commute needed should you choose to work from home remotely.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 2 days ago
Job Viewed
Job Description
Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No call center representative agent experience needed.
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
- $5- 150 (per 1 hour session)
- 300- 850 (multi-session studies)
Job Requirements:
- Show up at least 10 mins before discussion start time.
- Participate by completing written and oral instructions.
- Complete written survey provided for each panel.
- MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
- Must have either a smartphone with working camera or desktop/laptop with webcam
- Must have access to high speed internet connection
- Desire to fully participate in one or several of the above topics
- Ability to read, understand, and follow oral and written instructions.
- Call center representative agent experience is not necessary.
Job Benefits:
- Flexibility to take part in discussions online or in-person.
- No commute needed should you choose to work from home remotely.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
IT Help Desk - French Bilingual
Posted today
Job Viewed
Job Description
Job Description
We are seeking a French-English Bilingual Help Desk Tech to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
- Tier 1-2 technical support for end users
- Resolve issues for clients via phone, or electronically
- Use Service Now to track and resolve client issues
Qualifications:
- Graduates of Post-secondary IT programs from SAIT, NAIT or similar, including fast-track programs involving computer system technology, networking, technical service and deskside support
- Certifications are definite assets: A+, Networking, Windows 10, Windows 11, Office 365, Active Directory, etc.
- Excellent English communication skills and experience working on a team or project
- Excellent French Bilingual written and verbal communication skills and able to speak French fluently in a professional environment
- 2+ years industry experience is considered an asset
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
Computer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government and other Fortune 500 companies.
Positions typically involve 2 weeks to 6 month term contract with Computer Upgrading Specialists, sometimes converted into full-time permanent with our client at the conclusion of the term. Computer Upgrading Specialists Ltd. have promoted nearly 830 of our technicians to full-time permanent positions without clients over the past 30 years.
Positions typically involve system configuration, deployment, troubleshooting, deskside and network support; and hardware servicing on large scale deployment projects in the province of Alberta.
Technicians work in a challenging team environment with excellent guidance and training provided. You will gain great support experience as well as make many career contacts.
Computer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government and other Fortune 500 companies.
Positions typically involve 2 weeks to 6 month term contract with Computer Upgrading Specialists, sometimes converted into full-time permanent with our client at the conclusion of the term. Computer Upgrading Specialists Ltd. have promoted nearly 830 of our technicians to full-time permanent positions without clients over the past 30 years.
Positions typically involve system configuration, deployment, troubleshooting, deskside and network support; and hardware servicing on large scale deployment projects in the province of Alberta.
Technicians work in a challenging team environment with excellent guidance and training provided. You will gain great support experience as well as make many career contacts.