89 Call Centers jobs in Mississauga

Job Description

Description

The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level technical assistance and support to CompuVision clients. Specializing in supporting our client’s line of business (LOB) applications, this role is also responsible for ensuring high uptime and stability related to computer systems, Microsoft (particularly Office365) software, and documenting new/updating changed information in our knowledgebase.

Culture is an integral part of working at CompuVision. Our company values represent the most important values, the ones we live by:  Passionately Curious We challenge the status quo, seek continual improvement and are constantly learning.

Go Beyond, We show that we care through positively impacting others through our actions, properly communicating expectations and executing them consistently

Own It, We have courage to do what’s right, resolve to take responsibility, and grit to cross the finish line.

Serve as One, Together we are greater than the sum of our individuals, and teamwork is essential to success.

Our Noble Promise - “Developing Growth Minded People ” - Is the driving force behind our values and why we do what we do.

An additional duty in this role is to serve as an escalation point for our Remote Services Team who require higher level technical expertise in running diagnostic programs, isolating problems, and determining and implementing solutions within a moderate scope of support, as well as mentoring and assisting junior technicians.

CompuVision Toolkit Requirements
To be successful at CompuVision, we recommend you pack in your toolkit:

• Wit and sense of humour
• Desire to constantly grow and learn
• Willingness to ask questions and accept that you don't know it all
• Commitment to the success of our team and our clients
• Courage to be innovative and openness to share new ideas
• Willingness to listen (keep your eyes and ears open!)
• Glass half full focus and mindset
• Urge to acknowledge and recognize the contributions of others
• (Optional) Meme-sharing capabilities

Who we are

CompuVision is an IT management and consulting company that leverages technological innovations for small, medium and large businesses, now and in the future.

At CompuVision, creativity is more than just encouraged – it is rewarded and facilitated with the tools you need to think bigger and build better. We are a team of collaborators, innovators, and strategists looking for people who can grow with us.

Culture is an integral part of working at CompuVision. Our company DNA represents the most important values, the ones we live by. We strive to Be Curious about technology and new ideas, Go Beyond for our clients and Serve As One with our teammates. All our colleagues understand the importance of our Noble Promise: “Building Growth Minded People ”. The Noble Promise is about developing curiosity in others, rather than exhibiting it ourselves. Building Growth Minded people requires an inherent sense of curiosity, a drive to continuously improve and a commitment to learning by all parties.

The “CompuVision Way” is our set of people, process and technology, that produce a predictable result for our customers. You must be aware of, and maintain this standard, understanding that it is a living guide; Always updating and always changing based on influence from our team and the needs of our clients.

• Understand and follow “The CompuVision Way”. This is our set of standards and processes that produce a predictable result for the customer. You must be aware of and maintain our standards.
• Receive & respond to escalated service requests, incidents and change requests in a timely manner
• Be familiar with Microsoft Office standalone and Office 365, and the differences between them.
• Demonstrate technical troubleshooting skills commensurate with 1-3 years of experience in a service or help desk or environment.
• Train and educate CompuVision clients on technical standards
• Maintain accurate and up to date documentation through the change management process.
• Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients
• Mentor and assist Tier 1 and Tier 2 Peers.
• Provide coverage for Field Technician by attending to site visits at client offices when required; have access to a vehicle and maintain business class insurance.

What you already have

• Microsoft MCSE, MCSA, or MCTIP (in progress or completed)
• At least 2 years relevant IT experience fully supporting and building SMB environments.
• At least 3 years’ experience managing & working with the following technologies:
• At least 2 years’ experience with virtualization technologies
• Post-secondary training in Network Administration or Computer Systems Administration, or at least 2 years’ experience with a Managed Services Provider (MSP) in a tier 2 technical capacity.
  • Windows Server
  • Exchange
  • Active Directory
  • GPOs
  • Routing and Switching
  • Firewalls
  • VPNs
  • Virus and Security
  • TCP/IP
  • DHCP
  • DNS
  • Hyper-V
  • VMWare

Why you should join:

1. You are disruptive and innovative: Our team members are constantly growing and encouraged to be innovative. We constantly challenge the status-quo and are seeking new and better ways to do things. #BeCurious
2. You have a growth mindset and are looking for a long-term home: This isn't just a job, it is a career. We want you to grow with us so we provide mentorship, job shadow and leadership development programs. And you never know, opportunities may exist in the future that don't exist today! #NoblePromise #GrowthMindset
3. You are a fanatic about customer service: We understand that our services are a critical component of our client's success and constantly strive to ensure they have the best experience possible. #GoBeyond
4. You thrive as part of a team: We are a team of smart, talented & motivated individuals who understand the importance of supporting each other. #ServeAsOne
5. You are seeking a fun, culture and values driven organization: Values aren't just the names of our break-out rooms, we actually live them and expect you to also. Our sense of humour helps get us through the challenges that IT can sometimes bring. #CompuVisionDNA

Why you shouldn't:

1. You don't like responsibility and accountability. We're extremely excited about everything that we have going on and we cannot accomplish it all without everyone playing their part.
2. You prefer a status-quo, slow paced environment. We are fast-paced and change often so you need to adapt and pivot with us.
3. You prefer to work individually. We Serve as One because together we are greater than the sum of our individuals, and teamwork is essential to our success.

Our corporate culture is built around the idea that people are happier, do better and work better when they are given the opportunity to carve their own path. By building our culture around trust and autonomy, we have created a respectful, mutually beneficial environment that supports free-thought and innovation. Also, we’re pretty darn fun too if we do say so ourselves. If you are interested in joining and contributing to our team of technology slayers – we would love to hear from you!

*We appreciate all applications; however, only those candidates selected for an interview will be contacted*

Position: Paid Focus Group Panelist - Ideal for Help Desk Support

Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies.

For most of our paid market research tasks, you can choose to participate either remotely or in person. This offers an excellent chance for you to earn additional income while enjoying the convenience of working at home online.

Job Requirements:

• Show up at least 10 mins before the designated discussion start time
• Contribute to the discussion by completing both written and/or oral instructions
• Fill out the written survey provided for each panel
• You may need to test the provided products and/or services and be prepared to discuss them ahead of the meeting date.

Qualifications:

• A smartphone with a working camera or a webcam on a desktop/laptop.
• High-speed internet connection is necessary.
• Ability to understand and follow both oral and written instructions
• Help desk support experience is not compulsory.
• Canadian residents only.

Benefits:

• Flexibility to take part in discussions in person or remote online
• Work at home enables you to skip the commute
• No minimum hours required. You can do this full time or part time
• Receive complimentary samples from our sponsors and partners by offering your honest feedback on their products
• Opportunity to test and review new products or services before they are released to the public

Compensation:

• Up to $850/week (varies based on the focus group or research assignment chosen)

This position is suitable for those seeking temporary, part time, or full time work. The hours are flexible and no prior experience is required. This is an excellent opportunity to supplement your income if you are a help desk support or anyone seeking a flexible part time remote work at home job.

Apply now and see if you qualify.

Position: Paid Focus Group Panelist - Ideal for Help Desk Support

Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies.

For most of our paid market research tasks, you can choose to participate either remotely or in person. This offers an excellent chance for you to earn additional income while enjoying the convenience of working at home online.

Job Requirements:

• Show up at least 10 mins before the designated discussion start time
• Contribute to the discussion by completing both written and/or oral instructions
• Fill out the written survey provided for each panel
• You may need to test the provided products and/or services and be prepared to discuss them ahead of the meeting date.

Qualifications:

• A smartphone with a working camera or a webcam on a desktop/laptop.
• High-speed internet connection is necessary.
• Ability to understand and follow both oral and written instructions
• Help desk support experience is not compulsory.
• Canadian residents only.

Benefits:

• Flexibility to take part in discussions in person or remote online
• Work at home enables you to skip the commute
• No minimum hours required. You can do this full time or part time
• Receive complimentary samples from our sponsors and partners by offering your honest feedback on their products
• Opportunity to test and review new products or services before they are released to the public

Compensation:

• Up to $850/week (varies based on the focus group or research assignment chosen)

This position is suitable for those seeking temporary, part time, or full time work. The hours are flexible and no prior experience is required. This is an excellent opportunity to supplement your income if you are a help desk support or anyone seeking a flexible part time remote work at home job.

Apply now and see if you qualify.

Job Description

Let me start by saying thanks for taking the time to apply for our position. We appreciate your interest in PITCH PERFECT SOLUTIONS! VOTED THE BEST AT HOME JOB IN 2022 ( BEST PAY AND TEAM ENVIRONMENT)

HUGE COMMISSIONS

Keep in mind this is an at home position and will require high speed internet, a pc or laptop with an i5 core processor or greater, windows 10, at least 8 megs of Ram, a USB headset with mic, and the ability to plug directly into a router. NO WIFI

Please allow me to tell you a little bit about us PITCH PERFECT SOLUTIONS has been in business since 2009 and specializes in lead generation. We contact customers who expressed interest in quotes for Life insurance, Health insurance, or Medicare Supplement policies.

As a warm transfer agent, you will:

• Make outbound calls and receive incoming calls on a computer automated system. (no manual dialing involved)

• Be required to read from a script

• Verify customers information and pre-qualify customer

• Transfer the customer to a licensed insurance agent.

We pay $17/hr. (assuming you work all hours without any unexcused absences) PLUS commission and bonus' --- You will have the ability to make anywhere from $20 plus

. We pay bi-weekly and through direct deposit.

. We have a competitive commission tier structure that starts over weekly.

. We pay commission off billables. (As long as the customer stays on the line with the agent for 2 minutes or more, the transfer will become a billable.)

. We are looking for employees that can work full time Mon-Fri from 9 am to 6:00pm.

Remember: This is an AT HOME POSITION

***MUST have high speed internet and be able to plug into a router (No Wi-Fi or Hotspot)***

Please give us a call on our job hotline 1

Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

Looking forward to hearing from you soon.

Sincerely, Boris Shvarts

Job Description

Let me start by saying thanks for taking the time to apply for our position. We appreciate your interest in PITCH PERFECT SOLUTIONS! VOTED THE BEST AT HOME JOB IN 2022 ( BEST PAY AND TEAM ENVIRONMENT)

HUGE COMMISSIONS

Keep in mind this is an at home position and will require high speed internet, a pc or laptop with an i5 core processor or greater, windows 10, at least 8 megs of Ram, a USB headset with mic, and the ability to plug directly into a router. NO WIFI

Please allow me to tell you a little bit about us PITCH PERFECT SOLUTIONS has been in business since 2009 and specializes in lead generation. We contact customers who expressed interest in quotes for Life insurance, Health insurance, or Medicare Supplement policies.

As a warm transfer agent, you will:

• Make outbound calls and receive incoming calls on a computer automated system. (no manual dialing involved)

• Be required to read from a script

• Verify customers information and pre-qualify customer

• Transfer the customer to a licensed insurance agent.

We pay $17/hr. (assuming you work all hours without any unexcused absences) PLUS commission and bonus' --- You will have the ability to make anywhere from $20 plus

. We pay bi-weekly and through direct deposit.

. We have a competitive commission tier structure that starts over weekly.

. We pay commission off billables. (As long as the customer stays on the line with the agent for 2 minutes or more, the transfer will become a billable.)

. We are looking for employees that can work full time Mon-Fri from 9 am to 6:00pm.

Remember: This is an AT HOME POSITION

***MUST have high speed internet and be able to plug into a router (No Wi-Fi or Hotspot)***

Please give us a call on our job hotline 1

Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

Looking forward to hearing from you soon.

Sincerely, Boris Shvarts

Job Description

Let me start by saying thanks for taking the time to apply for our position. We appreciate your interest in PITCH PERFECT SOLUTIONS! VOTED THE BEST AT HOME JOB IN 2022 ( BEST PAY AND TEAM ENVIRONMENT)

HUGE COMMISSIONS

Keep in mind this is an at home position and will require high speed internet, a pc or laptop with an i5 core processor or greater, windows 10, at least 8 megs of Ram, a USB headset with mic, and the ability to plug directly into a router. NO WIFI

Please allow me to tell you a little bit about us PITCH PERFECT SOLUTIONS has been in business since 2009 and specializes in lead generation. We contact customers who expressed interest in quotes for Life insurance, Health insurance, or Medicare Supplement policies.

As a warm transfer agent, you will:

• Make outbound calls and receive incoming calls on a computer automated system. (no manual dialing involved)

• Be required to read from a script

• Verify customers information and pre-qualify customer

• Transfer the customer to a licensed insurance agent.

We pay $17/hr. (assuming you work all hours without any unexcused absences) PLUS commission and bonus' --- You will have the ability to make anywhere from $20 plus

. We pay bi-weekly and through direct deposit.

. We have a competitive commission tier structure that starts over weekly.

. We pay commission off billables. (As long as the customer stays on the line with the agent for 2 minutes or more, the transfer will become a billable.)

. We are looking for employees that can work full time Mon-Fri from 9 am to 6:00pm.

Remember: This is an AT HOME POSITION

***MUST have high speed internet and be able to plug into a router (No Wi-Fi or Hotspot)***

Please give us a call on our job hotline 1

Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

Looking forward to hearing from you soon.

Sincerely, Boris Shvarts

Job Description

Let me start by saying thanks for taking the time to apply for our position. We appreciate your interest in PITCH PERFECT SOLUTIONS! VOTED THE BEST AT HOME JOB IN 2022 ( BEST PAY AND TEAM ENVIRONMENT)

HUGE COMMISSIONS

Keep in mind this is an at home position and will require high speed internet, a pc or laptop with an i5 core processor or greater, windows 10, at least 8 megs of Ram, a USB headset with mic, and the ability to plug directly into a router. NO WIFI

Please allow me to tell you a little bit about us PITCH PERFECT SOLUTIONS has been in business since 2009 and specializes in lead generation. We contact customers who expressed interest in quotes for Life insurance, Health insurance, or Medicare Supplement policies.

As a warm transfer agent, you will:

• Make outbound calls and receive incoming calls on a computer-automated system. (no manual dialing involved)

• Be required to read from a script

• Verify customers information and pre-qualify customer

• Transfer the customer to a licensed insurance agent.

We pay $17/hr. (assuming you work all hours without any unexcused absences) PLUS commission and bonus' --- You will have the ability to make anywhere from $20 plus

. We pay bi-weekly and through direct deposit.

. We have a competitive commission tier structure that starts over weekly.

. We pay commission off billables. (As long as the customer stays on the line with the agent for 2 minutes or more, the transfer will become a billable.)

. We are looking for employees that can work full time Mon-Fri from 9 am to 6:00pm.

Remember: This is an AT HOME POSITION

***MUST have high speed internet and be able to plug into a router (No Wi-Fi or Hotspot)***

Please give us a call on our job hotline 1

Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

Looking forward to hearing from you soon.

Sincerely, Boris Shvarts