571 Center Management jobs in Canada

English

• Business/commerce, general
• Business administration and management, general
• Business administration, management and operations, other

Work must be completed both in person and remotely.

Job Description

We are a sales firm based in the Richmond area, focused on growing our business through relationship-based sales. As we continue to grow, we are on the search for a dedicated individual to join our sales team as a Business Management Assistant and support our sales efforts while gaining hands-on experience on the ins and outs of our business.

As a Business Management Assistant on our sales team, you will be responsible for direct client engagement, account management, and business development. If you are someone who is detail-oriented with strong communication skills and looking to excel in your career in sales and management, apply to our Business Management Assistant position today.

Responsibilities of the Business Management Assistant:

• Directly engage with current and new clients, offering products and services that are tailored to each individual's needs.
• Support the sales team and other Business Management Assistants in the day-to-day operations, refining sales strategies, and improving customer service.
• Build and maintain relationships with current and new clients, and ensure their continued satisfaction.
• Keep records of all client interactions and sales transactions to accurately track sales performance and client retention.
• Actively participate in weekly trainings with Senior team members and other Business Management Assistants to grow business development and leadership skills.
• Resolve clients' complaints or concerns with professionalism, offering personalized solutions and ensuring a seamless experience.
• Proactively identify opportunities to streamline the sales processes and drive business growth

Qualifications of the Business Management Assistant:

• A high school diploma or equivalent is required. Upper-level education or coursework is desired
• Previous experience as a Business Management Assistant, in sales, customer service, or a related field is preferred
• Strong communication and interpersonal skills
• Detail-oriented with excellent organizational skills
• Ability to work independently and as part of a team
• Flexibility to work evenings and weekends as needed

If you are ready to join a dynamic and supportive team and contribute to the success of the business, apply to our Business Management Assistant position today. We’d love to hear from you!

Job Description

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy ! At goeasy , our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures , Canada’s Top Growing Companies , and the TSX30 , highlighting us as one of the top performers on the TSX . We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome , easyfinancial , and LendCare .

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

As the Senior Manager, Technology Business Management , reporting to the Director of IT Planning and Transformation, you will be a strategic and operational partner to the CIO and the IT Leadership Team. In this highly visible role, you’ll play a pivotal part in executing goeasy’s technology strategy and operations.

Your focus will be on driving operational excellence across IT by establishing, monitoring, and reporting on key performance indicators (KPIs) that measure progress, effectiveness, and the impact of IT’s strategic and operational plans. You’ll oversee strategic investments, initiative tracking, resource planning, and governance routines - ensuring IT execution is disciplined, transparent, and aligned with corporate priorities, all through a lens tailored to the needs of IT leadership.

While this role sits within the IT department due to the specialized knowledge required in technology operations, resource and capacity planning, and delivery models (Waterfall, Agile, Hybrid, and Product vs. Project Management), you’ll also collaborate cross-functionally. Your work will ensure IT initiatives and investments are aligned with enterprise-wide business and financial frameworks - month by month, week by week, and day by day, in a rolling and adaptive manner.

What will you be doing?

• Strategic and Operational Planning, Reporting, and Forecasting
  • Driving a rolling and adaptive planning, budgeting, reporting, and forecasting process that produces accurate, timely, and compelling artifacts for strategic initiatives, key investments, and technology support needs.
  • Supporting IT Leadership in prioritizing and aligning initiatives with corporate objectives and available resources.
  • Coordinating across IT domains, SMEs, and stakeholders to gather cost estimates and consolidate the strategic and operational plan.
  • Developing and maintaining a 3-year proforma forecast for the project portfolio, backlog, and associated operating/tail costs.
  • Preparing executive-level materials to support the CIO and IT Leadership in forums up to and including the Board of Directors.
  • Shaping and owning the narrative behind IT’s KPIs and performance metrics.
• Performance Management and KPI Reporting
  • Defining, maintaining, and evolving a comprehensive set of IT-specific KPIs, dashboards, and performance metrics across financial health, delivery execution, technology operations, and resource utilization.
  • Implementing frameworks for service costing and value realization to ensure transparency in IT expenditures.
  • Reporting regularly on portfolio health, initiative performance, delivery velocity, tech debt reduction, and resource capacity modeling.
  • Providing insights to guide IT’s evolution across cost centers, potential revenue centers, and KPI centers (e.g., OPEX vs. CAPEX, Run vs. Grow vs. Transform).
  • Communicating portfolio and operational risks and opportunities with a deep understanding of technology drivers.
  • Proactively improving operations, processes, and policies to align technology KPIs with business outcomes.
  • Collaborating with cross-functional stakeholders to ensure IT metrics are clearly represented in enterprise-wide reports and scorecards.
  • Optimizing technology investments by identifying opportunities to improve unit costs while balancing cost and quality.
  • Partnering with IT and business leaders to support aligned, data-driven decision-making.
    
    
• IT Planning, Cost Optimization & Governance
  • Partnering with Finance to manage IT’s capital and operating budgets with strategic alignment and financial discipline.
  • Enhancing cost transparency and reporting to provide actionable insights for strategic decision-making.
  • Implementing cost optimization initiatives to align spending with strategic goals.
  • Preparing monthly, quarterly, and annual financial analyses to interpret costs and identify risks, opportunities, and resolution strategies.
  • Supporting Finance in aligning capitalization definitions and ensuring accurate P&L and Balance Sheet reporting.
  • Developing compelling business cases, investment narratives, and KPI drivers to support IT’s financial planning.
  • Monitoring spend across IT’s project portfolio and operating budgets, coordinating with SMEs and PMs to manage variances, forecasts, accruals, and milestones.
  • Supporting Finance’s “IT as a Business Unit” model by operationalizing policies, controls, and governance routines for spend tracking and audit compliance.

What experience do you have?

• Holding a Bachelor’s degree in Business, Technology, or a related field; an MBA and/or PMP certification is considered a strong asset.
• Bringing 5+ years of progressive management experience in technology strategy, operations, and leadership.
• Supporting senior technology executives with planning, performance reporting, financial management, and business case development.
• Understanding IT organizational dynamics, including centralized and federated service delivery models, investment management, and portfolio/project management principles.
• Managing IT budgets and modeling cost structures (e.g., Run vs. Grow vs. Transform), while tracking and interpreting KPIs.
• Building trusted relationships and influencing stakeholders across both business and technical domains.
• Applying strong analytical and communication skills to distill complex information into clear, actionable recommendations.
• Demonstrating advanced Microsoft Excel capabilities (e.g., financial modeling, DCF, ROI, IRR, NPV) and creating impactful presentations using PowerPoint.
• Utilizing report visualization tools such as MicroStrategy, Power BI, Microsoft D365, OneStream, and ERP financial systems; familiarity with PPM tools is a plus.
• Thriving in fast-paced environments, adapting to change, and transforming ambiguity into structured, actionable insights with an entrepreneurial mindset.
• Driving results with integrity, dependability, and a strong sense of ownership.
• Collaborating effectively as a team player, supporting peers, and working cross-functionally to achieve shared goals.
• Acting as a client-focused advisor with deep analytical and problem-solving skills, and the ability to influence stakeholders at all levels.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week , from our Mississauga office.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.